[Ravens63]

I finally got the firmware to load today. I was having problems with my computer recognizing the ".ruf" file extension. Once I solved that (had to use computer at work) it loaded just as 'BOOM181" stated. I do have a new problem with the backgrounds though; I no longer have the ability to download or choose a background. The interface setting now says "default" rather than "user" and it can't be changed (nothing is highlighted). After being on the phone for over 1/2 hour with the Kenwood rep and numerous re-settings he came to the conclusion that the unit is either defective or something in the firmware was missed during the download. The unit can't be brought back to the original factory settings (version 1.3.0) once you download the firmware, and it won't accept another update. Did anyone else have background issues after the update? Kenwood seems to be at a lose. The rep kept telling me that "default" was not one of the options and it clearly states on page 66 of the instructions that it should say "user"......duh, that's why I called you. Everything else works fine otherwise. Crutchfield will send me another unit but I want to make sure there are not anymore bugs out there that are encountered by any of you readers.