Today's date: 12/20/2008
I have a 2002
Tundra 2WD access cab with only 36K miles. I am the 1st owner.
I started having problems with starting the
vehicle about a year ago. It would click and not start and then eventually start after 2nd or 3rd try.
I went to the dealer and they said $800 to replace the starter with a
toyota remanufactured starter. I called the Toyota Customer Experience Center in California (
1-800-331-4331) to complain about the
reliability of their Nippon Denso starter. They said no recalls or tech bulletins. I said BS.
The next day I get a call from the customer service mgr of the
dealer I had visited. They said that the regional sales manager of Gulf States Toyota (Toyota distributor for 6 or so states) had agreed to cover 50% of the repair.
I got it fixed at the dealer 2 weeks ago and paid $275 for starter replacement. I had some coupons. I have 38.5K miles and starts like brand
new truck.
Regards.