[Bvmurphy]

Starting about a month ago (right when it turned 100k miles) the driver's side power door started getting stuck closed and would not open. It made a clicking sound like it was trying to open but it was like it wouldn't unlock (even though the orange part of the level still moved inside to indicate it was unlocked). At first locking and unlocking the door a few times would solve the problem and then it would open fine. The problem has become increasingly frequent and now the door won't open at all. Once the door was open it always worked fine and I'm no expert but the cable looked okay to me. I took it to the dealer and they couldn't get it to open and said that everyone with this model has this problem and quoted me $1600+ dollars to fix it - and that's if the door will open again. They also showed me how the replacement motor is a re-engineered part which is further indicative of the defectiveness of the original. I called the 800.331.4331 and they just kept saying it has a hundred thousand miles and tough luck. They said I'd have to meet with the District Manager who'd made this decision and that there was no possible way to ever escalate this matter above that individual. I don't buy that. They also refused to give me this individual's contact information. This is wholly unacceptable. I currently own 3 toyotas, the '04 Sienna being the oldest, and have owned a total of 7 of their vehicles. I purposely did not buy a Chrysler because I didn't want to have to deal with this. I have many more cars to purchase in my lifetime and they won't be Toyota's if this is how they're going to treat their customers. I think the time has come for a class action law suit - I don't know how that works, just that I'd like to be a part of it. They have no incentive to address this issue as the $3,000 it sounds like everyone is having to spend on this defectice doors is a mighty lucrative income source for them.
Shame on Toyota!