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Old 05-07-2009, 08:09 PM
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Default Re: American Weldings Catclamp issue

Quote:
Originally Posted by Catclamp View Post
MB
You ordered the two CatClamps for the same vehicle because your vehicle has two catalytic converters (which you did not know until we made you aware of it).
Anyone ordering the CatClamp for two different vehicles will get a CatKey with each kit, one to keep with each vehicle. For warranty purposes and security reasons there is only one CatKey fit and assigned to each VIN#. This is a logical security decision. I do not understand how it could be construed as dishonest and greedy.


CatClamp Customer Service

It is good that you made the customer aware of the amount of cats that are on his vehicle, however, there is issue with the rest of the statement.

When I purchased my truck I got 2 main keys with FOBs and 1 vallet key. The reason for the two keys is because more than one person may drive the vehicle. I think this is the point that should be stated. If I keep the key on my key ring but my wife drives the truck and during the time that she is driving she has a need to remove the clamp, she's stuck. This would be annoying.

Every lock or latching system I have ever purchased came with two keys so they could be given to two different people.

Look in any Master lock package or Hitch lock package or any type of lock package and you will find 2 keys, not just 1.

Also, why is the cost $100.00, this seems somewhat excessive, wheel lock keys don't even cost that much.

This seems a little abnormal. Offering 2 keys for a pair of people living together and driving the same vehicle makes more sense.

That's my point of view...
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