Quote:
Originally Posted by jumboloan
Hey I hear what you guys are saying. But as the customer I don't really care. I want X and am willing to pay. Toyota and their dealers need to figure it out. What about all of these fancy Japanese production techniques that are so much more efficient I hear about? After all of the hype and the decades of hearing about Deming and six sigma I'm amazed that I can't walk into a dealership and place an order for what I want. I thought it was just the American car companies that mass produced and shoved out inventory!
My 2010 Expedition can be in my driveway in six weeks replacing my 2000 model that did an "okay" job for $105k miles.
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If you want "OK" for another 100k miles then head back to the Ford dealership

. I agree that there should be more flexibility when it comes to options but I guess Toyota has put themselves into a position where they can dictate what they want to do and apparently people still want to buy their cars over the big 3.
I appreciate the level of customer service I receive at my dealership. When I had my old chevy it seemed that everytime I went to the dealer I was being soaked for something new. This put a bad taste in my mouth. My dad owns a 6.0 psd excursion that has been a repair whore since he got it.
Your decision is really the only one that matters, remember that. Whichever vehicle you feel will give you the most satisfaction and bang for your buck I say go for!
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