Quote:
Originally Posted by LifeTech
Get the Dealers all on the SAME page. This means better trained techs and service managers. With a better channel of forthcoming Tech info. And most importantly, truly honor obvious warranty defects. Dealers really don't like honoring warranties and such. And they block access to TMS. When yu call TMS (800) the dealer gets all bent out of shape and gives the cust. a pissy attitude.
This happens over and over again. For many years. A pattern.
Without the above, it doesn't really matter whether or not the "seats have Height adjustments or the rocker switches are more appropriate".
Repair your faulty Dealership Franchise agreements. It doesn't work well. It is failing the customer base that is so important.
In the end Toyota will lose their #1 spot.
Toyota needs a lesson from Hyundai in this regard!!!!
LifeTech
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I have been a loyal Toyota owner for years and i recently got board of their lineup and strayed over to VW for the TDI. If you want a bad dealer experience visit a VW dealer! VWoA makes Toyota look like angels in comparison. I couldn't even get the VW dealer to put the correct oil in a car that has big sticker under the hood warning that if the wrong oil is used your warranty is voided and lists the correct oil. I essentially got so fed up that I started paying a independent shop for repairs and maintenance even thought it was under warranty. After 2 years, 80k miles and $4,500 in repairs (not including work done under the warranty) I'm back to Toyota looking for my 8th Toyota.
Back to the OP
The fuel bladder sucks! It has puked fuel on me and my wife more times then i can count and some pumps that pump fuel to fast it cause it to shut off repeatedly.