[sixfour]

Just to clarify...I understand that this may be a defected part that just happen to get on my first MBRP product (see my second post). I'm not looking for them to give me a replacement AND a refund, according to AA they offered a new tip, but at this point I don't have any confidence in their product, as such I asked for a refund instead (sorry for the confusion, I didn't add "instead" at the end of that sentence in the first post).

My issue is that I spent my time and money to add this to my vehicle (just like anybody else would), and now they want me to just cut off, destroy it, and take pictures...seems very odd to me.

AA has records of my purchase, but yeah, I guess if I was that motivated I could drive around until I found the exact tip as mine that is f'd up...sure, makes sense to me to spend >$200 in gas to get a $60 rebate.

"Imdone" thanks for the offer, but doing the black thing.

Not posting this to get into a pissing match with anyone, just putting down my experience with this company for general information. Thanks for the replies!