
07-03-2009, 01:31 PM
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Account Manager
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Re: Threw a rod at the dealership!
Quote:
Originally Posted by nolongerrunnin
I have a 2000 4Runner SR5 that I took to the local dealer for an oil change & tire rotation. They apparently test drove it due to the tire rotation and 50 yards after leaving the parking lot it threw a rod through the oil pan! It had 129,000 miles, oil changes every 5000 miles and no indication of any noises or problems. It seems incredibly coincidental that I drove it 129k miles without any problems and the dealer threw a rod after 50 yards. What could they have done wrong to cause this? At the moment the dealer has indicated that a rod bolt broke loose causing it to throw the rod but they have not indicated who will be responsible.
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I'm confused. Why would they test-drive it for a simple tire rotation. The only time they test drive it for tire related issues is when they do an alignment.
Quote:
Originally Posted by Flashgordon
Sure sounds like someone forgot to add oil!
Sorry to hear and if I was you, THE DEALERSHIP IS RESPONSIBLE for replacing your motor!
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Perhaps but I doubt it. The dealer is not responsible for problems that arise while the vehicle is in their possession, which are not directly their fault.
Quote:
Originally Posted by nolongerrunnin
Haley Toyota in Richmond, VA is refusing any responsibility. After a teardown, they indicated that 2 rod bolts broke causing the rod to go through the oil pan. They would not accept any responsibility despite the fact that it happened in their possession and acknowledging that the vehicle was well maintained. They offered a whopping 10% discount off the cost of replacing a used engine! Thanks, I'll sleep well tonight.
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So when the dealer called you and said the motor seized up and threw a rod through the oil-pan you asked them to tear it down to determine what happened? Was there oil all over the ground where it died?
Quote:
Originally Posted by stir_fry_boy
You should threaten to sue.
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That won't get you anything but a closed door. Often dis-honest people will blame dealers for anything while their vehicles are in for simple oil-changes. This is why service advisors must now inspect vehicles thoroughly for outside damage when they come in because people will later file claims for minor scratches. I'm not concluding that this is what the OP is doing but much of this story just doesn't add up.
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