Re: Dealer messed up coolant, now what?
Mistakes happen everywhere... it is how people handle the situation afterward that tells us where their integrity lies.
They may not give you a refund but it seems fine for you to ask. If they are reluctant, then ask for some discounts on other services (if you want to continue with them) like a few free oil changes or something like that, and like Highway said "get it in writing". I have had pretty good results in the past, not always. You do have some leverage and if they want to keep you as a customer they should make sure you are completely satisfied.
Asking for a longer flush is totally within reason.
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Rob K.
2006 DC, SR5, 4.7L, 5 speed, 4WD, LSD,
Silver Sky Metallic, Keyless Entry, Tow Package
Westin wheel to wheel step bars
Rackit (powder coated)
Leer 100 w/Windoors
Air lift Ride Control w/Quick Shot and Onboard Air
Pop & Lock
Bedrug
Slide Master bed-slide
Bilstein 5100s (middle notch)
Wheeler's AAL
Toyo 265/70/17 10 ply (back on stock wheels)
Scangauge II
Waiting to be installed:
MB Quart Speakers
Eclipse Amp
TC steering rack bushings
TC diff drop
Downey end links
Kartec CV boots
Wish List:
Spidertrax
SS exhaust system
HD front bumber (Reuenal or ARB)
Mile Marker Winch
Changing professions or purchasing a service truck so I can make this one all about fun!
Treat others as you would like to be treated
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