[pagemaster]

Originally Posted by jumboloan

I did not want to buy an Infiniti but Toyota left me no choice. Toyota has no concern for the end customer other than building a great vehicle. Terrible manufacturing forecasting, non-existent national inventory tracking, no customer service, no real factory order process so you have to play games with a dealer's allocation, and dealerships who don't look beyond their lots result in my new Infiniti. I'm convinced in the next five years we are going to see a complete change in how we as consumers buy cars. This whole process is going to collapse and turn into an order taking process. This will save huge amounts of inventory cost and we will have many more mini-dealerships in strip malls with just a few vehicles but places where we place orders and pickup the delivered vehicle. The relationship will be consumer to manufacturer directly.

What was the big deal? You couldn't get the colour wanted. Who cares? It is just a colour.