[drjdean]

Hello, Everyone and Anyone! We had a similar situation, 2003 Toyota Highlander - Two years ago with 61,000 miles on it (yes, only 1,000+ miles out of warranty) - engine 2.4, transmission 4WD - we are the original owners: blown head gasket, no fix available - our mechanic went to the dealer on our behalf - bolts were loose, he took them out by hand, there was a problem that we could not have prevented. Basically told by Toyota dealership - sorry about your luck - if we had brought our car to the dealer for regular maintenance (we have documentation of regular oil changes!!!) instead of taking to our mechanic (who does free-lance mechanical for the same dealership!) they might have helped us. But we were told - sorry about your luck - contacted Totoyta national number, too. In essence they said - go ahead - sue us - now I start to see we are not the only ones with this problem. I must say when we first heard from our mechanic, we were a little in disbelief concerning bolts not tight, but now see there are others. We only wanted Toyota to help with some of the cost as we were only 1,100 miles over warranty - again, NO WAY was their response! Needless to say, we have bought two new cars since two years ago, and neither one was a Toyota - and my brother and sister both work at the Georgetown Toyota plant in Georgetown, KY. Anybody know where to go from here? I just want to be able to have Toyota bear some of the responsibility, at least own up to the issue. Thanks!