I agree this site picks up the slack. I mentioned it several times in my dealings with the dealer and service rep. They pretty much discounted anything heard on the internet as rumors and lies.
yep, only stupid people use computers LOL. occasionally, we get *really* stupid people posting on here...acting like theyre from nationally reknowned dealerships, independent repair shops, aftermarket vendors...those posers
LOL. seriously, don't sweat your dealership...*show them the site*. the guys at boulder toyota all became my friends in a hurry after a couple minutes at the computer
.
they do that "internet rumors" thing to a lot of us...tell them the site's sponsored by several toyota dealerships from around the nation
. that oughtta shut them up
. if they want to know who, point them to the "approved vendors" and "sponsors" threads.
where are you from? somebody near you may be able to help you out...either point out a better dealership or maybe help you fix the problems yourself.
You're not arguing with me, you're validating everything I've said!
well then, i'll stop being a retard
. LOL...sorry, you kinda got me going with that first post.
OK, bottom line here: I tried going through the dealer where I bought the truck, called in a complaint to the national customer service line, spoke with the regional service rep, no satisfaction. I'm going to go to another dealer to get my latest problems resolved, but he has to go through the same regional rep if I address the brake TSB's. What do I do to get them done?
youre already on the right track. look in the garage and print out the TSB report for the brakes, that way you can drop right in to the service tech, explain the problem with your truck, let them know you have the fix in hand and ask them when they could please take care of it, as it's becoming a headache. make sure one of their techs takes a test drive with you so you can demonstrate the problem. if they ask where you got your hands on the TSB, ask to use their computer and bring up the site on the 'net
. a well-informed, confident, polite customer should get quite a response from a service tech...they'll respect you more, and that will help you as they'll be on your side talking to the regional rep.
there is another way to take care of this, but it will cost you roughly 400 bucks--however, from everyone that has gone this route, it's a permanent fix with superb braking characteristics. wheeler's offroad sells crossdrilled vented rotors and carbon/kevlar pads. they are much better at dissipating heat than the stock rotors, and the non-metallic carbon-kevlar pads are much friendlier to your rotors, meaning you shouldnt need to get your rotors turned, ever, and youre much less likely to warp or cook your rotors. make sure if you do go this route, it's after youve exhausted your options at the dealer.
good luck,
sean