I believe brakes are covered . . . including a number of assemblies, subassemblies, disc brake calipers, etc.
You, however, make a good point of a design failure versus a part failure, especially as it relates to the vibration issue. Nice loophole for the service department to say, "the components are working just fine - the "problem" is not a component issue, rather a design feature - that vibration helps keep the dust off your truck." Yea, that's it.
Although, the Toyota service department did fix my brakes 3 times, and the vibration 2 times under the standard warranty. Can any one shed any light on whether the (extended) warranty covers design failures? Or do you have to rely on Toyota releasing an official TSB? Or both?
This is not a warranty and is not an extension of the factory warranty.
It is a contract and it pays for what's specified in the fine print in the contract. The contract also has requirements for the vehicle owner to follow. There is no way anyone will know what the service contract will cover without reading the particular contract.
Toyota did release an official TSB...they're all official. The Technical Service Bulletin just tells the techs how to do a job a new way and what new parts are needed. The TSB does not necessarily relate to who pays for the work.
Ken
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The contract also has requirements for the vehicle owner to follow. There is no way anyone will know what the service contract will cover without reading the particular contract . . . The TSB does not necessarily relate to who pays for the work.
Ken
Alright, let me drop the misnomer "extended warranty" and call it what its called: "Total Care - Platinum" contract that covers mechanical failure of covered components. In fact, as long as we're being accurate here (which I appreciate) I don't actually have such a contract. Rather, I submitted an application for obtaining this contract (can cancel the approved contract for a full refund within 30 days of submitting the application). All I have is a sample agreement located on the back of the application; so that'll have to do for now.
The Platinum contract covers all components except what I'll term as "consumable" or "near-consumable parts" (wiper blades, filters, brake pads, bumpers (not a consumable but easily damaged by driver's misjudgment), accesory belts, hoses, glass, etc. Additionally, failure to maintain the vehicle (following maintenance schedule, or immediately addressing issues as they arise) is grounds for disqualification. And, you must retain records of all maintenance work to prove that the failure was not the result of failure to maintain/service the vehicle as stated in the owners manual. Failure of a non-covered part that causes other failures, including, I believe, the failure of a covered part is *not* covered. Also, acts of God such as a windstorm, extreme heat, extreme cold, riot, war, etc., that damage covered parts are . . . anyone? . . . you guessed it, not covered.
So, in short, a failure in a covered component IN AND OF/BY ITSELF is all that is covered. This plan is extremely limited, and consumables are not covered. Sooooo, you have to question whether the plan really provides one with the EXPECTED protection as outlined by the salesman . . . And lest I forget, the sample agreement expressly omits any oral representations by the salesman which went something like this ("no matter what happens, bring it in, and its covered, our service department will take care of it with no deductible whatsoever"). No, No, and No . . . You have to submit a claim to the Agreements Administrator, yadiyadiya . . . Perhaps all the contract provides one with is peace of mind (even if the peace part is exaggerated) . . . I will consider whether I will cancel the contract.
Which brings me to my next question. Has anyone SUCCESSFULLY made a claim under a vehicle care contract?
I have owned two vehicle service contracts, one on a Nissan Quest and the other on a Mitsubishi Eclipse. Here is a list of what claims were paid:
Quest - replaced power antena, (2 times) and electronic component for audio system. (This contract covered more electrical components than most basic contracts). The Quest was a very dependable and the claims paid did not equal the cost of the contract.
Eclipse - repaired and replaced transmisiion, (but not clutch, since this is a wear item), replaced some unusual suspension components, (but did not pay for new strusts, wear items), and when the camshaft broke it paid for having the engine repaired. This was one of the worst cars I have ever owned and the claims paid were more than 5 times the cost of the contract.
These contracts do not pay for oil changes, brake jobs, tune-ups, belt replacement, hoses, timing belts, shocks, tires, etc... Gettring a claim paid for a covered component was not difficult. You need to follow the rules in the contract and get authorization before having the repair completed.
I have owned two vehicle service contracts, one on a Nissan Quest and the other on a Mitsubishi Eclipse. Here is a list of what claims were paid:
Quest - replaced power antena, (2 times) and electronic component for audio system. (This contract covered more electrical components than most basic contracts). The Quest was a very dependable and the claims paid did not equal the cost of the contract.
Eclipse - repaired and replaced transmisiion, (but not clutch, since this is a wear item), replaced some unusual suspension components, (but did not pay for new strusts, wear items), and when the camshaft broke it paid for having the engine repaired. This was one of the worst cars I have ever owned and the claims paid were more than 5 times the cost of the contract.
These contracts do not pay for oil changes, brake jobs, tune-ups, belt replacement, hoses, timing belts, shocks, tires, etc... Gettring a claim paid for a covered component was not difficult. You need to follow the rules in the contract and get authorization before having the repair completed.
I did get coverage for the 2 Mercs I own. They both seemed to work well. On the c220, the water pump started making noise and when I took it in for that, the tech said "hey, you also have a problem with some emissions components so why not get that fixed". They fixed it all for the deductable (100). Mind you, this is not a factory warrantee, but a delaership-sold aftermarket company. The other one was on the ML, with a sunroof motor. They also said "hey, the window motor switches on the MLs tend to go bad, do you want us to replace those while your here?". I did do this at the dealership, which probably helps.
I was unaware you had to file a claim, (like insurance??)! That sucks. Even with the Ford extended fact warranty you don't have to do that. Maybe that's how Toyota keeps some costs down!! So do you typically know how much YOu will have to pay beforehand or do you have to gamble and turn in the claim to see?
You actually need to get approval before the repairs are made. Doesn't have to be a dealer service dept. but I bet it might help expedite the approval process. As for how much you pay, all depends on the deductible you choose. $0 in my case. My bottom line is I will hope that I never even need to use it, but sure will be better than out of pocket if it is needed.
Usually the service contract company will pay the repair facility directly, and you pay the deductible. These are handled very similar to collision insurance claims.
Well, its certainly good to know that some of you, after unfortunate part failures, fortunately received the benefit of the "insurance" contract - thanks for the feedback. Yes, as stated, one does have to file a claim and have it approved before work is performed, according to the Totyota Platinum contract. Well, I'm still debating, but I will probably keep the contract at this point with the idea that if I need to use this insurance, I have it available, but I really never ever want to go there with the Tundra DC.
I purchased the 7yr 100,00mi coverage for my 2003 tundra.It was a no brainer as it extends factory coverage and if not used at the end of the 7 year period you get your money back,and yes this is a toyota plan.
I bought my warranty through Iowa city Toyota. Just go to ToyotaWarranty.com. They were by far the cheapest. I bought the Platinum 7 year/100,000 mile warranty for $1070.
Don't even bother calling Carson. They told me it was impossible to buy one of those warranties for my "used" truck with 33k miles even after I told them that Toyota Financial said it was ok to do so up to 3 years/36k miles. I even got a lecture about how if they were to sell warranties this way that people would beat the hell out of their trucks and skip all the maintenance and then just buy an extended warranty right before the 3/36k mark and so on...
I am glad that I bought the warranty. I've got quite a bit of piston slap when cold and a valve ticking noise that is present all of the time. Neither of these are covered under the warranty, persay, since there is technically nothing "broken" However, it is much easier to live with them now that I know if it gets to the point that something breaks, it will be covered. The Platinum warranty is bumper-to-bumper except for a small exclusion list of mostly wearable items such as brake linings, tires, etc. I'm a bit nervous since my truck was built in November of 1999, which makes it one of the first few thousand units of a brand new model truck. I've had quite a few problems with the brakes and other items that were all covered under TSB's.
TD, I have a ticking noise also that never goes away. If I were to have the valves adjusted (Dealer Costs approx. $200) do you think this would resolve the problem?
TD, I have a ticking noise also that never goes away. If I were to have the valves adjusted (Dealer Costs approx. $200) do you think this would resolve the problem?
THAT sound is most likely "cracked exhaust manifolds". Look in the Engine & Drivetrain Forum theres lots of info on it.
__________________ SATundra
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SUSPENSION: front - red/blu 4x4 HD Bilsteins shocks & HD TRD 4x4 coils providing 1.75" lift, rear - TRD add-a-leafs, Hellwig swaybar, yell/blu 4x4 Bilsteins INTERIOR: CB-Ham/Scanner/150W linear amp in custom console, 10 disc CD player, Donnelly comp/temp mirror, Toyota All Weather floormats, tinted windows, radar detector, backseat angle mod, EXTERIOR: Grizzly SS brushguard, Better Built alum toolbox w/lights, Weatherflector Ventvisors, chrome step tubes, UTR bedliner, hitch, SteelHorse Bull Rings, Mobil 1 oils, 2 TS stickers, 2 TS license frames, 2 www.TundraSolutions.com stickers, ELECTRICAL: 55W undercarriage entry lights, extra set 55W reverse lights, 55W underhood lights, DEI alarm, 12V Acc plug/engine compartment, 400watt power inverter, foglight/cargolight/acc plug/maplight mod
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THAT sound is most likely "cracked exhaust manifolds". Look in the Engine & Drivetrain Forum theres lots of info on it.
I put JBA Headers on the truck about 2 weeks ago and I still have that CONSTANT ticking noise! I am having them retourqed this weeken but I doubt the headers are leaking. The ticking noise was still present when I picked up the truck after the headers were installed. I am not very happy because that is why I put the Headers in because alot of people told me that it is most likely a craked manifold.
I put JBA Headers on the truck about 2 weeks ago and I still have that CONSTANT ticking noise! I am having them retourqed this weeken but I doubt the headers are leaking. The ticking noise was still present when I picked up the truck after the headers were installed. I am not very happy because that is why I put the Headers in because alot of people told me that it is most likely a craked manifold.
Thanks
I too had the ticking sound. Told the mechanics when I brought my truck in this past week. They replaced the drive belt and tensioner. Not sure it that was the fix, but it's not ticking anymore. I'll pull my invoice and give you the part numbers and exact description.
But the mechanic was sure I did not have cracked manifolds. He checked them twice. And my ticking was really noticable on cold days. I left for work this am, it was 3 degrees and a wind chil of -9. No ticking.
I too had the ticking sound. Told the mechanics when I brought my truck in this past week. They replaced the drive belt and tensioner. Not sure it that was the fix, but it's not ticking anymore. I'll pull my invoice and give you the part numbers and exact description.
But the mechanic was sure I did not have cracked manifolds. He checked them twice. And my ticking was really noticable on cold days. I left for work this am, it was 3 degrees and a wind chil of -9. No ticking.
I would appreciate it very much if you could provide me with that information.
I live in Mass and it also has been single digit temps in the morning.
Re: Ctaked Manifold
Linear Mode
