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1Gen-TundraGeneral discussion forum for the 2000 to 2006 Toyota Tundra.
This is a discussion thread titled "Brake Problems. Will Toyota Help?", within the 1Gen-Tundra forum, part of the Truck Forums category.
I guess we just had a problem with semantics. Not to beat this to death, but I believe you said pads and drums instead of shoes and drums. I'd try to find a different dealer to get to the bottom of all this. I'm sure I'll be called out on this, but if I had a steering vibration when braking, I'd always check the front braking components first.
Dave
Here's my advise from someone in the service industry. Give them another chance, but let them know your not ignorant about this situation. Be calm tell them it's not fixed and you want their best brake technician on it, even if it takes longer to get it done. Tell the service manager they are working on the wrong brakes and they must either machine the rotors on the car or replace them. And if they replace them they must check the rotor run out and you want the numbers. ( Toyota specs are no more then .07" which is high for a fixed caliper, something like .05 - .03 is much better) Then finally, they must torque the wheels, no impacts putting them back on!
When you pick it up tell the service manager you want him to go on a test drive with you. ( not an odd request, just basic customer service) Make sure it's fixed before you take the truck back.
Now if they say they can't do this, like they don't have an on the car lath or they have no way to check the rotor run out, say fine and leave. Now you got something solid to report them to Toyota corporate about. They obviously don't have the proper equipment to make the repairers and are just throwing parts at it. Remember, if this is under warranty, Toyota is paying this dealer to fix the wrong stuff and they will not be happy about doing so. Then go to a different dealer that can do the job right.
Mike
I have a 2002 Tundra. My brake problems started at 5,000 miles. Cause was runout and they turned the rotors and cleaned the rear brakes. At 15,000 miles they replaced the front brake pads and rotors. At 15,800 miles the brakes were vibrating and the TSB was performed. At 28,800 the brakes were pulsating and they replaced the pads and rotors again. The brake pads were replaced again at 34,000 because of uneven pad wear. Now I just had it in again at 43,000 because the brakes were scraping and they replaced the pads and rotors. They stated the rotors had hot spots. They tried to make me pay for the repair but I refused. They finally paid for it. The service manager has been pretty good but the warranty has expired and I don't know how long they will keep paying for the repairs.
Has anyone at your dealer even attempted to look be on the obvious? It looks to me they are treating the symptoms and not even looking for a cure. Have they checked the hubs for run out? How can you ever get the rotors straight if the hub is not.
Have they measured the front to rear brake pressures and check the load sensing valve? You may be running on front brakes only.
Rapid and uneven pad wear, and hot spots are a symptom of the front brakes overheating. My Tundra went 60,000 miles on the front brakes with no problems indicted by the previous owner and he occasionally pulled a camper. Plus it has never had the TSB done.
Take your truck back and ask them to do the load Sensing proportioning valve on vehicle inspection listed in the Tundra service manual. This is a simple check were pressure gauges are connected to a front and then a rear bleeder ports. The manual list at what pressure the rears should be at when the pedal is depressed to a given pressure at the front. This will show it the valve is adjusted right or even working.
I would bet this is a likely cause of all your brake problems.
Mike
Has anyone at your dealer even attempted to look be on the obvious? It looks to me they are treating the symptoms and not even looking for a cure. Have they checked the hubs for run out? How can you ever get the rotors straight if the hub is not.
Have they measured the front to rear brake pressures and check the load sensing valve? You may be running on front brakes only.
Rapid and uneven pad wear, and hot spots are a symptom of the front brakes overheating. My Tundra went 60,000 miles on the front brakes with no problems indicted by the previous owner and he occasionally pulled a camper. Plus it has never had the TSB done.
Take your truck back and ask them to do the load Sensing proportioning valve on vehicle inspection listed in the Tundra service manual. This is a simple check were pressure gauges are connected to a front and then a rear bleeder ports. The manual list at what pressure the rears should be at when the pedal is depressed to a given pressure at the front. This will show it the valve is adjusted right or even working.
I would bet this is a likely cause of all your brake problems.
Mike
I have reason to beleve this is not the problem at all Mine has been checked and it's also within factory spec since brand new..The Tundra brake issue has a flaw with the design easy as saying that take it from me I've had my truck long enought to know that...
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T3 Grill, Line X extra front Bumper coating (too many mod's to list)
Two days ago, I spoke to a Toyota Rep, and he basically blew me off, and pushed me back at the dealer. I didn't buy the truck from the dealer, but that is where I have taken it for warranty brake work.
He kept telling me that they would be the one to help, and I kept telling him that they have told me that there is nothing more that they can do. Besides that,,, they aren't the ones that built a truck with faulty brakes, YOU did, and I feel that YOU should be the one to make this right.
He wouldn't hear of that, and had the customer rep from the local dealership call.
Here is his plan: "Bring your truck in, and we will give you low blue book and sell you a brand new Tundra for $1,000 over invoice."
I don't feel that that is a viable option. 1st of all, I don't have any car payments, and I really don't want any. 2nd, I'm not in the marker for a brand new truck at $1,000 over invoice. If I wanted a new truck, I'd sell mine in the paper and go to a broker and pay $500 over invoice.
I really want my truck to be right. Is it too much to ask for them to put '03 callipers etc on my truck? I really don't know...
I do know that if they keep throwing parts at me, this will never be right.
I'm going to call Corp again this morning, and this time I'm going to ask to speak to their legal department. I think that it is time to get serious.
Two days ago, I spoke to a Toyota Rep, and he basically blew me off, and pushed me back at the dealer. I didn't buy the truck from the dealer, but that is where I have taken it for warranty brake work.
He kept telling me that they would be the one to help, and I kept telling him that they have told me that there is nothing more that they can do. Besides that,,, they aren't the ones that built a truck with faulty brakes, YOU did, and I feel that YOU should be the one to make this right.
He wouldn't hear of that, and had the customer rep from the local dealership call.
Here is his plan: "Bring your truck in, and we will give you low blue book and sell you a brand new Tundra for $1,000 over invoice."
I don't feel that that is a viable option. 1st of all, I don't have any car payments, and I really don't want any. 2nd, I'm not in the marker for a brand new truck at $1,000 over invoice. If I wanted a new truck, I'd sell mine in the paper and go to a broker and pay $500 over invoice.
I really want my truck to be right. Is it too much to ask for them to put '03 callipers etc on my truck? I really don't know...
I do know that if they keep throwing parts at me, this will never be right.
II'm going to call Corp again this morning, and this time I'm going to ask to speak to their legal department. I think that it is time to get serious.
Any thoughts?
I did that PM me on the topic
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T3 Grill, Line X extra front Bumper coating (too many mod's to list)
How many of you have your rear brakes adjusted.Every Toyota I have owned did not self adjust the rear brakes.I do it about every 4 or 5000 miles and makes huge difference in pedal height and brake feel.(the rear brakes work after adjusting)
How many of you have your rear brakes adjusted.Every Toyota I have owned did not self adjust the rear brakes.I do it about every 4 or 5000 miles and makes huge difference in pedal height and brake feel.(the rear brakes work after adjusting)
never had it touched except for the rear tsb that involved the 4 runner rear drum's
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T3 Grill, Line X extra front Bumper coating (too many mod's to list)
The Toyota Customer Service Rep called today, after a 2.5 day absence.
I had already ordered the arbitration paperwork from them, but now I'll hold off.
He told me that he spoke with my service mgr, and the area Rep, and the Rep will be in town next week, and he knows of a solution. (wow, what a surprise). They reminded me that my truck is out of warranty, and this is a courtesy repair. I told him that I didn't care what they called it,,, it was taken in 3 times under warranty, and now I'm ready for number 5. They have never fixed the problem, they have just thrown parts at me until I go away.
That ain't happen'!
The Rep is going to personally make sure that the "new" fix is in place and that I'm happy.
At this point, I don't really care what they do, because I have a bigger plan, and they aren't going to like it. I think that they are trying to shut me up right about now.
The Toyota Customer Service Rep called today, after a 2.5 day absence.
I had already ordered the arbitration paperwork from them, but now I'll hold off.
He told me that he spoke with my service mgr, and the area Rep, and the Rep will be in town next week, and he knows of a solution. (wow, what a surprise). They reminded me that my truck is out of warranty, and this is a courtesy repair. I told him that I didn't care what they called it,,, it was taken in 3 times under warranty, and now I'm ready for number 5. They have never fixed the problem, they have just thrown parts at me until I go away.
That ain't happen'!
The Rep is going to personally make sure that the "new" fix is in place and that I'm happy.
At this point, I don't really care what they do, because I have a bigger plan, and they aren't going to like it. I think that they are trying to shut me up right about now.
Oh Toyota would very much like to excuss this topic Beleive me they can buy me out all they want But in all right I have a concern and they better well take care of my concern Or see me In court either way I think in my situation they handled me pretty well..Yes it does take going up the ladder and talking with the right people But In all fairness they tryed all the could and I'll give them credit for that.The dealership on the other hand's sux once your out or warrenty they pretty much dont give a Rat'd *** if your a customer or not because there not making profit off you..I think Toyota in the next few year's need's to really look at there dealership service bay area because it pretty much Suck's On how there trained ...
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T3 Grill, Line X extra front Bumper coating (too many mod's to list)
Wow! Did this get off the subject.
Chris, you say you haven't heard of any brake problems, and I don't doubt you. I say, I see no major flaw in the Tundra brake system I think Toyota has some isolated problems and may be missing the real cause. Toyota obviously recognizes a problem. In TSB BR-001-1 they think the rear brakes adjust too much (hard to believe). In TSB BR-003-02 they try rear brake drums and maybe axles. Then in TSB BR-004-02 they change pads, calipers, rotors and wheel bearings. Now, I'm not trying to put you on the spot here, I'm just asking your professional opinion, how wide spread do you think this is and what is the caliper upgrade all about? Is this just to get a larger pad in there or do you think there's more to it? Some people here have had this done and it seems to help. More then likely this is what will be done to Fireslayer truck when he takes it back.
I will add this, brake vibration, pulsation is a wide spread problem and is not just a Tundra brake flaw. I know many dealer techs, from GM dealers to Honda (just don't happened to know anyone from Toyota right now) and they are all having problems and have been for some time. I worked in the aftermarket repair end and we did mainly brakes and I fixed these sort of problems every day. I am confident a good knowledgeable tech can fix a brake pulsation with a good chance of it being permanent. I know this, I've done it many times.
Mike
Wow! Did this get off the subject.
Chris, you say you haven't heard of any brake problems, and I don't doubt you. I say, I see no major flaw in the Tundra brake system I think Toyota has some isolated problems and may be missing the real cause. Toyota obviously recognizes a problem. In TSB BR-001-1 they think the rear brakes adjust too much (hard to believe). In TSB BR-003-02 they try rear brake drums and maybe axles. Then in TSB BR-004-02 they change pads, calipers, rotors and wheel bearings. Now, I'm not trying to put you on the spot here, I'm just asking your professional opinion, how wide spread do you think this is and what is the caliper upgrade all about? Is this just to get a larger pad in there or do you think there's more to it? Some people here have had this done and it seems to help. More then likely this is what will be done to Fireslayer truck when he takes it back.
I will add this, brake vibration, pulsation is a wide spread problem and is not just a Tundra brake flaw. I know many dealer techs, from GM dealers to Honda (just don't happened to know anyone from Toyota right now) and they are all having problems and have been for some time. I worked in the aftermarket repair end and we did mainly brakes and I fixed these sort of problems every day. I am confident a good knowledgeable tech can fix a brake pulsation with a good chance of it being permanent. I know this, I've done it many times.
Mike
There has allway's been an ongoing issue on Tundra brakes on the 00 to 02 the problem's lies within the calipers and it cause too much pressure on the brake rotors.He must not have worked within the service deptment that long Or worked for someone else to take notice.The newer improved design provides more of a feedback and Less vibe's on the Tundra during hard braking on hill's etc.The Tundra should not be excussed on a poor design flaw and I dont take any excusses period on Toyota being too slow to address this topic I will tell you this Toyota has replaced all the part's on my truck Because I demanded for some serious action's or I would have Taken it too court Having won My case and force a recall which they dont want to provide..Toyota Know's there a problem yet do you think they will admit fault hear to provide owner's a clue "NO'' they like to kept us owner's in the dark and for me it doesn't work that way I tend to expose them based on what I see and for the most part there are plenty of post Not to mention Owners I have talked with in the Georgia area with similar issues.During the first start up on brakes the dealership's were clueless due to the fact the tundra was that new and not enought information was provided to a fix (another reason why not to get a first gen truck from Toyota but I had to be the first to jump on the bandwangon on the new Tundra line Now i am like on why that had to be
ERIK
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T3 Grill, Line X extra front Bumper coating (too many mod's to list)
I see no major flaw in the Tundra brake system I think Toyota has some isolated problems and may be missing the real cause. Toyota obviously recognizes a problem. In TSB BR-001-1 they think the rear brakes adjust too much (hard to believe). In TSB BR-003-02 they try rear brake drums and maybe axles. Then in TSB BR-004-02 they change pads, calipers, rotors and wheel bearings. Now, I'm not trying to put you on the spot here, I'm just asking your professional opinion, how wide spread do you think this is and what is the caliper upgrade all about?Mike
My service manager told me that he belives the problem to be with 90% of the 00-02 Tundras. This is not a minor issue. This is huge.
Funny,,, when I mentioned to the gal on the phone (at Toyota Corp.) what my plans were, things started to happen. I even asked her if the conversation was being recorded, and she didn't even hesitate,,, she immediately said "yes it is".
If they want to give me a new truck to shut me up, that will work too.
Otherwise I'll keep in their face until they repair mine.
...
on why that had to be
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