
Originally Posted by
joeywa Picasso,
I have an '03 Tundra 4x4 TRD Access Cab. Built in Feb 03, purchased in March 03. 31K miles. Don't know if I have the new calipers, but am somewhat upset with my recent service visit yesterday/today.
I went in for the replacement of the front ball joints, (recall issue,) and was called mid-day by a service tech to tell me that I needed new brakes. They said that there was metal-to-metal on the pads. I got the shop forman on the phone, and he said the pad was "almost" to the sensor, thus not metal-to-metal. After these conflicting reports, and expressing my displeasure about having a problem with pads wearing out on a truck within 31K miles, I talked to the Service Manager. He put the truck up on the rack today, and I took a look at the front pads/rotor, rear discs/shoes. The rear was not wearing that much, (although he told me that there was more dust in the drum than there should have been.) The front pads were wearing unevenly. One pad on the driver's side was almost out, while the other three pads were OK for another probably 3-5K miles. (I still have a problem with the pads wearing this rapidly, esp since I don't tow anything with this truck.) The manager said that this wear was within guidelines as to not be considered "uneven" wear. I also told him that I felt that this issue needed to be looked at with regards to BR004-02, and he said that he could not "justify" this issue to Toyota based on worn pads, and that he'd be charged for the repair by Toyota. He said the BR004-02 is ONLY for vibrations during braking. He told me that he often sees Tundras in his shop for replacement brake pads at 15K miles. I told him that this should give him a clue that there are problems here with the current brake systems. Most brake pads on vehicles that I have owned are not ready for replacement until about 45K miles.
Upon leaving this morning with my truck, the service manager stated that he would replace the front pads for me, and charge me only for labor. I told him I'd let him know.
I will replace my own pads tomorrow sometime, but was wondering if it is worthwhile to have this truck looked at by another Toyota Dealership for the replacement calipers/rotor under BR004-02? I cannot find a link to this TSB, so I can't read the details, but in your opinion, would this be something that I need to have done prior to my warranty being up in March or 4800 miles? (3/36 warranty.) Does this TSB really apply to my truck? Any recommendation on pads?
Thanks in advance.
joey