Try the BB
A buddy of mine had had the engine on his Lexus RX go bottom up after like 20k miles on it. The dealership said that they didn't change the oil frequently enough. I mean they went over like 4 or 5 hundred miles once or twice. He filed a complaint with the Better Buisness Bureau and they went to arbitartion and he won. Lexus coughed up a brand new engine. ch
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