Regarding the warranty. I also have called Rhino directly. Rhino corporate will not support warranty work, period. It is totally up to the dealers. If you have trouble one day, and the original installer is no longer in business, you may or may not find help from another dealer. The dealer may choose to help you or not, it's totally up to the dealer.
LINE-X dealers are franchised (unlike Rhino dealers) and have agreed to provide warranty work. LINE-X corporate and the franchises have a system in place that reimburses any dealer for major warranty work. LINE-X is a very good product, and as far as I know, is the only brand that offers this nationwide lifetime warranty.
Good luck, it's good to have choices!
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