At least Toyota is taking some initiative. My wife's windshield wiper assembly crapped out on an 02 Chev Impala. A friend at the dealership said they have a bulletin out on this due to the severity of the problem. I Made a claim with GM and they refused to replace anything since the vehicle wasn't under warranty. I then went to the dealership to order the kit and the parts guy sez all you need is the clutch. I said you sure, he sez we've sold 100's of these, they fail all the time. Due to the price, I bought a complete assembly from a junk yard for $25. I then phoned GM again on my original complaint advising this was a safety issue. They advised unless the National Transport Board forced them into a recall, they weren't doing anything with it. The car has been a pile of junk since we got it. No wonder GM lost a billion dollars in the first quarter. They suck...
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