I forgot to mention the fact that the Toyota dealership knew my truck was serviced on5/96. I was told to tow it in. I did and was led to believe my truck would be fixed under Campaign. (They told me 5/96 so they knew ahead of time before my truck was towed in at my expense. 4 weeks later I am told no to the headgasket repair. So sorry and I have to pay to have my vehicle towed home without the headgasket repair. I find out that this dealership GrandBlanc Toyota MI made money off of my truck by doing Steering Rod Recall. So I am enticed by the Free Fix of Headgasket due to Recall and then I am told sooo sorry. Then the Service guy sees the pages stipulating OCT96 mine was done on 5/96. He tell me yeah I see what you are saying and we will do it right now if your VIN number falls in the VIn range for trucks .. He reads topline to topline when both sets of numbers coincide with VIN ranges... Again I am treated like a dingy and the answer soooo sorry.
I was misled and then paid for a tow for them to make money on another Campaign they knew would be paid for. I called Toyota and they say it is a dealership matter. How do they figure this???.. TOYOTA The BIG GUY Paid the Bill. Cmon... I say the dealership pulled a slick one. BY the way .. I am told my the Service mgr. the guy made a verbal mistake by telling you to tow it ( he knew work was done in 96) " Are you going to make us pay the bill because he made an error? Where is my "human" compassion.?? I am told this after I pay two tow bills and am misled. I am thinking he is bullying me when the dealership made their money.. Cmon.. ALL I know is something really stinks from the TOP to the Bottom!!!
Cathie