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Originally Posted by rbrooks
Just completed the above repair on my girlfriend's '02 Highlander. Was done in about 45 minutes, saved about $800 bucks from what the dealer quotes for the repair. Great pictures and repair description. Great website, looking to contribute when I can.
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have the same problem on my '03 but am totally clueless about cars!
there is a big plastic 'frame' that appears to be covering the edges of the plastic frame that goes over the radio and heater controls. does that just pop off also? and do I have to take the knows off of the heater control? do I just pull them.
while it is annoying to have to 'fish' for the click that gives heat or cold as I spin the temp control dial, it will be worse if I break the thing totally. (although perhaps not as bad as the $750 that the dealer is asking to put in a new one. they will also 'repair the old one' for $300 which I might end up having to have done).
skiguy,