I quit going to Northridge Toyota even though had free oil changes from them after they kept getting oil and grease all ove rmy interior. Made numerous complaints and comments about it which never helped. Remember dropping it off once and saying "I want extra grease on the door panels." The service writer never figured out my sarcasm even after explained it to him. I now go to Frontier Toyota in Valencia and have been EXTREMELY HAPPY with their service.
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Originally Posted by Bill K
I agree, you cant really blame Toyota for bad service at a dealeraship.
Find another dealership. I had to do that several years ago.
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