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Originally Posted by dlarsen
Cruiser- I'm so glad there's someone on this forum that uses logic and deductive reasoning to see through all the Toyota emotionally-attached BS many are spouting out here. There will most definitely be more than 20 affected engines; how many it will be should be very concerning to all current owners. Anyone who understands large corporations and how they operate should know very well their skill at damage control and spin. Leading the public to believe that Toyota feels the number is very small is very irresponsible and not a good showing of corporate governance or accountability in my opinion.
I have read about two cases of blown engines on this site alone, are we to believe 2 of the 20 affected engines, given that Toyota says they own a number of the affected vehicle themselves, just happen to belong to people on this forum? Common sense says no, considering many truck owners do not spend time on internet forums like this.
And to the guy that says Toyota will put you up in the Ritz Carlton BFE when you break down there (btw-Ritz Carlton doesn't usually have properties in BFE towns), I will believe that when you show me proof in my warranty where it stipulates free accomodations after roadside assistance. And even if they did, I would not be happy sitting in BFE on I-75 in 90 degree heat waiting to be towed, both truck and trailer.
I've owned Toyota trucks more on than off since 1990, and have had nothing but positive things to say about the company and products. That has changed drastically with the way this is being handled. From the customer experience line being useless, to multiple people at the dealership in Tampa, FL (Stadium) telling me as recent as June 1st they "were not even aware of the situation" to the corporate communications I see posted out here, I am very disappointed in Toyota overall. Unless they come out with more useful information on affected trucks ASAP and a plan of action, my next truck will be a Titan or Sierra. I'll take small recall issues that allow me to continue driving to the nearest dealer over major engine stopping problems any day.
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Well, thanks. Logic and deductive reasoning comes from the engineer in me. Common sense is from learning and observing over the last 33 yrs. Its nice to see someone on here that uses logic as well.
Some people are easily fooled I guess, some just do not know better. I see people chiming in about the head gasket recall on the old 6 cylinder, and how toyota stepped up tp the plate. Well, I guess they dont know how long it took toyota to admit a problem, and how long they took the stance of nothing is wrong. Same with the sludge engines, nothing wrong here. BUt when enough people complain, and get lawyers, then they admit it is a problem and take care of it, but certainly not quickly.
I'm not ready to give up on Toyota. Why? Well, because nothing else out there really peaks my interest, and I know they have problems as well. BUT, I can assure everyone on here I will be getting an extended warranty free from toyota, unless they can provide me with failure analysis reports and data that proves thier stance of low volume issue, which they will not be able to do. SO, I will get my warranty.
This crap about outside suppliers doesnt fly either. It is toyota's product, they choose the supplier, and are responsible to ensure the supplier they choose builds and meets the specs provided. I am guessing the person who approved the first article cranks is no longer with toyota, or is hanging from his toe nails somewhere in japan at the moment.
The products I engineer use electronic components from thousands of diff suppliers on one single PC board. If anything fails on that PC board, it is my design, and my fault. It doesnt matter if I didnt make the chip that failed, I provide the product, so it comes back to me. I know how it works..........
So, I hate to say, but I think all 5.7 are affected. I am sure a # of things contribute to this failure, and toyota is calculating how mnay will actually fail, even though a problem exists with all of the 5.7's. I hope they come out with a real high %, so we all get new engines now, and not on a case by case basis while only in warranty.
I already have a case # from toyota, and expect a clear written statement from toyota with what they are planning to do with the life of the 5.7. I also requested failure analysis reports, and gave my vin # and want to know if I fall into this small range(yea, right, no small range). I will popst back what I hear, and what I get, but I dont know when I will get an answer.