How far are you from Concord Toyota? I can't remember how far San Rafael is from there. Dyogim has had his brakes done there and they didn't given him any problems with it. He has a hook up there, but there should be no reason to deny you the TSB work. Sounds like your dealer is full of sh**. Give them a call or PM Dyogim to see if he can recommend a service writer for you to talk to.
Chris
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