[BoloMK33]

I strongly suggest that you contact Toyota (as in CORPORATE in Torrance, CA) and log a complaint ticket with them. This will establish a record of your issue, external to the dealership, and will also get the attention of the corporate side people.

Strange...besides the ECM re-flash issues for the I4 transmissions, I've not heard of any issues...especially like you're describing. To the best of my (limited) knowledge, it's the SAME transmission as the 07's.

It might just be that you got a bad one or that the ECM needs to be re-flashed with factory spec's again.

Anyway, if your dealer is saying anything that sounds like "normal" you need to firmly put a stop to that and suggest that you both test drive another car, at random, sitting on the lot. It's NOT normal and you should not have to wait for somebody to say it's not normal and pay attention to you.