Quote:
Originally Posted by Marty358
OK, this is getting out of hand. The Toyota dealer in my area will not honor a claim if it is higher than the interval in the owner's manual. The does not matter if it was synthetic or conventional oil. I don't know what your dealer does, but the dealer I use will not do an oil analysis. They will just deny the claim. If it isn't documented, it wasn't performed. No new engine on Toyota's dime.
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The Toyota dealer has no right to deny a claim as I've already stated. They get the info and get authorization from Toyota to perform warranty work. Any type of deny would come from Toyota and if the dealership is denying you work then they're denying profit because they get paid on ALL warranty work but the manufacturer, no questions asked. This is why I'm amazed at people that say a dealership denied to do their warranty work. They work for money too just like everyone else. As far as it not mattering it does because conventional motor oil will break down quicker given the same circumstances than synthetic motor oil. The manufacturer doesn't care how many miles since your oil change, all they care about is the oil level and the condition of the oil in the engine itself. If you drive lighter and use synthetic motor oil your oil will last substantially longer than someone who uses conventional motor oil and/or pushes their vehicle hard every time they crawl behind the wheel. The only way to know is an oil analysis and I don't know of many dealers that offer this service but there are many places around the country that perform this test. I can't believe I'm even having this discussion with people who don't even know about oil analysis because you're basing your entire side of the discussion on the simple fact that oil is only good for a certain number of miles. There's a LOT more to it than that. Think about it... do you replace your accessory belts at a set interval or when they show signs of wear or failure? What about your tires, do you replace them at a set amount of miles or when they show sings or wear or fail? Oh, really? Matter of fact, there's not too man parts on a car that we replace before some signs of wear or complete failure so why is the idea of oil being the same so foreign to you? Why is it that oil is only good for a set amount if miles but everything else is good until it shows signs of no longer being good? So, who told you you needed to change the oil every 3k miles? The bottle of oil? Well, that's convenient, isn't it? The distance deadline added to miles is for the stupid. It's easy to remember and anyone who can think for themselves can realize why oil is needed, what it does, when it needs to be changed and how to know.
Do you check your oil EVERY fuel fill up for not only level but viscosity, contaminants and foreign smells? I doubt it. Well, I do and I know a little more about motor oil than you so don't proceed to tell me that how I'm doing things is wrong because there isn't a manufacturer on this planet that will deny an engine repair because your oil was at 5,001 miles and the oil itself was just fine. If they did they would have a hell of a lawsuit on their hands or they would be just fine because the victim would be an uneducated consumer that thought they were in the wrong and let a manufacturer push them around.
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