[jzaiden]

I tried to keep the drama between Ian and myself. So I would like to apologize to you guys for dealing with yet another drama session on the internet. I did not want to post this because it seams these days the internet is full of this crap but I feel it is the only way people can have the rear truth and not cast judgment on a high quality company doing the right thing. So here I go… lol


Ian once again here you are with 1/2 truths.

Ian yes you came down at around 2pm. I did go out and look at your truck. You have dented arms from a urethane bump stop because you used your truck off-road to hard. What I saw in the pictures you emailed me is what I saw when you brought the truck to the shop. I just wanted to be sure in real life not a picture that what was going on was going on. I told you there is a chance my install guy made a mistake and placed the urethane bump too low and that we can bring it into the shop right now and look at it. You said you did not have time but yet you were at the shop? I said dude lets get it handled it will take 1/2 hour to 1 hour to get it taken care of. You then said you had 3 shops tell you we did it wrong RPS being one of them… but did they ever take it apart? I said lets bring it in and get it handled. You said "if all you are going to do is cut off the urethane bump stop I can do this my self". I said I am not sure yet let’s see. You said "I am not letting you touch my truck and started walking out of the shop. I then said Ian what is your problem. I say “You go online and rant and I am trying to do something for you and you are being imposable”. You then say how the arm should not dent like it did because it did not have a double plate for the bump stop. I then explained again to you that if you drive your truck hard off road you can bend and break everything. You at this time where very loud and crazy. You then get in your truck and start yelling at me. I then said Ian calm down and lets get this handled. You keep going off on me and I ask if you need medication because of the way you were acting. You then get out of your truck and tried to fight me. This is where I lost all respect for you. In your own words "Hit me you can have the first punch let’s roll." ... "What you think you are tough because you are tall, I can kick your ***"... In complete disbelief I then walked away from you back towards the front door of my shop and after you where still acting crazy turned around and said f*&^ off and gave you the bird. I also said I am done with you and will never take care of your truck because of the way you treated ME!… How many people can say that I treated them like this? Ian you are the only one! But why is this? What do you expect? Read the disclaimer on the bottom of the invoice you signed. You were acting crazy and companies do not need to put up with customers who act the way you acted. So yes I did flip you off, but only after you got out of your truck when you were leaving and walked up to me trying to fight me. People should never have to put up with people like you. Four of the guys in my shop were all watching you inside and outside of my shop act like a child in pure disbelieve.