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  #16 (permalink)  
Old 02-05-2008, 10:01 PM
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Default Re: ProComp THE WORST CUSTOMER SERVICE

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Last edited by BEAST-TUNDRA; 02-06-2008 at 12:14 AM.
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  #17 (permalink)  
Old 02-06-2008, 12:10 AM
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Default Re: ProComp THE WORST CUSTOMER SERVICE

Quote:
50ranger Re: Pro Comp Suspension

Most suspension components that are cast will get surface rust. Especially with salted roads. Take a look at other parts under your truck like brake rotors, rear end, driveshaft, leaf springs etc and you'll find it's pretty normal. Besides, with weather like that it doesn't look like there are too many car shows.


I do not need to here excuses for a companies quality control. What I do want is results; pertaining in backing a product. Build the items for all-season purposes not for a nice summer day.

Last edited by BEAST-TUNDRA; 02-06-2008 at 12:16 AM.
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  #18 (permalink)  
Old 02-06-2008, 12:11 AM
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Default Re: ProComp THE WORST CUSTOMER SERVICE

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TENTundra Re: ProComp THE WORST CUSTOMER SERVICE

Five months on the truck and no rust on my spindles. Now granted I don't live in a salt road environment, but every friend I have who does always comments about how hard it is to keep aftermarket parts from rusting in those harsh environments. Ours has seen plenty of mud, sand and water and I went out and checked them just now, no rust. For the record, every vehicle that I've installed spindles on have eventually ended up with a coat of rust even in a non-salt environment. Many of the spindles a person can purchase from a variety of manufacturers come raw iron out of the box. They always have to be painted before being installed if you want them to not rust quickly. And even then they will need a coat of paint not too far down the road, probably even quicker in salty environments. Spindles tend to show a coat of rust quicker than most suspension parts because they are iron.
Yesterday 08:20 PM





I do not need to here excuses for a companies quality control. What I do want is results; pertaining in backing a product. Build the items for all-season purposes not for a nice summer day.[/quote]
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  #19 (permalink)  
Old 02-06-2008, 03:17 AM
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Thumbs down Re: ProComp THE WORST CUSTOMER SERVICE

Quote:
Originally Posted by BEAST-TUNDRA View Post
I do not need to here excuses for a companies quality control. What I do want is results; pertaining in backing a product. Build the items for all-season purposes not for a nice summer day.
Wow.. a little surface rust on a cast part and youre about to have an aneurysm. Better check your brake rotors too!

Its normal on any cast part, and not unusual on a variety of parts from several different lift-kit makers. Its not a QC issue, nor is the part in any danger breaking because of surface rust.

If its the appearance, then rattle-can it and be done with it.
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  #20 (permalink)  
Old 02-06-2008, 07:07 AM
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Default Re: ProComp THE WORST CUSTOMER SERVICE

you get what you pay for... pro comp has always and will always be crap. Their parts rust, their springs sag..... that is why their JUNK is so inexpensive..... you should have done your homework before slapping that crap under your rig
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  #21 (permalink)  
Old 02-06-2008, 10:39 AM
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Default Re: ProComp THE WORST CUSTOMER SERVICE

UC, my kit isn't rusting and the springs aren't sagging. Truck rides and drives great, both on and off road. Maybe the kit on my truck, and the couple of others I know know with the same kit, are an exception right? Or is it a case of you just know for a fact that every kit and every part that Pro Comp makes is junk? Do you know this to be fact? Can you show proof of these facts? Or is this merely your opinion that actually cannot be substantiated? Every manufacturer will make a bogus part, some parts will break, some gets past quality control. sh!t happens. Because a part or product isn't up to a person's standard does not constitute that the part is junk. If the pro comp kit was junk, then they wouldn't be selling so many of them. And I wouldn't see so many of them on the road. Is it the best designed kit for off roading? No. Was it designed for baja? No. It was designed to lift the truck 6-inches ECONOMICALLY. Powercoating, special springs, tougher ball joints, etc, etc. only add to the price of the kit, which is already beyond many people's means to purchase. I often wonder why common sense seems to be in short supply when it is free.
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  #22 (permalink)  
Old 02-06-2008, 12:11 PM
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Default Re: ProComp THE WORST CUSTOMER SERVICE

I have run PC on many vehicles and every one of them sucked. Spings on my Jeep sagged after about 6 months. Rust is least of th eworries... all kits rust to a degree. I also had a LCA weld at the bushing break on me. It isn't speculation it is fact... both form my experience and MANY MANY others throughout the offroad community. Your kit is to new to comment on... give it time... I hope it doesn't crap out on you. Don't take offense to my post... I to thought Pro Comp was "OK" nothing personalt to you... just to ProCrap...

Last edited by UrbanCowboy; 02-06-2008 at 12:43 PM.
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  #23 (permalink)  
Old 02-06-2008, 01:57 PM
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Default Re: ProComp THE WORST CUSTOMER SERVICE

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Griffy Re: ProComp THE WORST CUSTOMER SERVICE

--------------------------------------------------------------------------------

Quote:
Originally Posted by BEAST-TUNDRA
I do not need to here excuses for a companies quality control. What I do want is results; pertaining in backing a product. Build the items for all-season purposes not for a nice summer day.

Wow.. a little surface rust on a cast part and youre about to have an aneurysm. Better check your brake rotors too!

Its normal on any cast part, and not unusual on a variety of parts from several different lift-kit makers. Its not a QC issue, nor is the part in any danger breaking because of surface rust.

If its the appearance, then rattle-can it and be done with it

If you do not own the business your comments are insignificant. This was an informative thread; some of you guys act like you built the product. Shake your head buddy and you will see the light - Powdercoat. ProComp should have completed it 100%, and not try to be the first one out of the gate, and then tell me it is not their problem.
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  #24 (permalink)  
Old 02-06-2008, 02:14 PM
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Default Re: ProComp THE WORST CUSTOMER SERVICE

not sur ewhat the big deal is with rust if it isn't affecting the functionality. Don't know of any stainless steel lift kits out there. Powdercoating doesn't last either.
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  #25 (permalink)  
Old 02-06-2008, 04:54 PM
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UrbanCowboy Re: ProComp THE WORST CUSTOMER SERVICE

--------------------------------------------------------------------------------
not sur ewhat the big deal is with rust if it isn't affecting the functionality. Don't know of any stainless steel lift kits out there. Powdercoating doesn't last either.

It is not a big deal; like I said before it is just a pain in the butt that I, not them, have to make it right. This is a pretty simple thread that everyone should get.
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  #26 (permalink)  
Old 02-06-2008, 04:59 PM
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Default Re: ProComp THE WORST CUSTOMER SERVICE

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Originally Posted by BEAST-TUNDRA View Post
This is a pretty simple thread that everyone should get.
no wonder you are being treated the way you are...
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  #27 (permalink)  
Old 02-06-2008, 06:27 PM
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Thumbs down Re: ProComp THE WORST CUSTOMER SERVICE

Quote:
Originally Posted by BEAST-TUNDRA View Post
If you do not own the business your comments are insignificant.
As is your unreasonable and incessant whining about it.
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  #28 (permalink)  
Old 02-06-2008, 06:47 PM
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Default Re: ProComp THE WORST CUSTOMER SERVICE

He paid for a product and I do not think that it is unreasonable for him to expect to be anything short of acceptable. He clearly stated in his first posts that it was an inconvenience and not a HUGE ORDEAL.

Beast-Tundra, just paint them and never go Pro Comp again...

Oh and judging by some of yalls pics, if you are riding stock then you shouldn't be commenting.
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  #29 (permalink)  
Old 02-06-2008, 06:52 PM
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if you are riding stock then you shouldn't be commenting.
I'm with stupid
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  #30 (permalink)  
Old 02-06-2008, 07:30 PM
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Default Re: ProComp THE WORST CUSTOMER SERVICE

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UrbanCowboy Re: ProComp THE WORST CUSTOMER SERVICE

--------------------------------------------------------------------------------

Quote:
Originally Posted by BEAST-TUNDRA
This is a pretty simple thread that everyone should get.

no wonder you are being treated the way you are...
Today 02:54 PM

Yeah its an easy fix , but if you don't get what this is thread is about, well life goes on.
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