I ordered an air aid CAI online at airaidheadquarters.com, big mistake. This was 10 days ago, product is not even shipped, what pisses me off is that nobody answers phones at any time or day of the week. No answers to my messages

not even one single email. I keep checking my order status through their site, order says processing, for 10 days already. Now the site is on schedule maintenance supposely for an hour, but it has been like that for over a day. This is some BS. At this point I just want to make sure my order is cancelled, I am going to buy the CAI somewhere else. I hate wasting my time and money with these type of companies.
any vendors from this company around here?