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BrakesDiscussions about the brake system in your vehicle and brake products.
This is a discussion thread titled "Tundra Brake TSB", within the Brakes forum, part of the Technical & Vehicle Assistance Forums category.
Originally posted by mongoose This is my forth Toyota 4x4, and over all I really like it. But, I bought a $33,000 dollar truck here. I should be able to talk to someone who can do more than take notes about my service problems. Someone said that their regional manager called them. Well, I called my regional manager and she HUNG up on me! She was much more concerned as to HOW i got her number than she was about my poor service.
Mongoose, the regional service rep only called me after my second complaint to the national number, and the guy was a total dick! I agree, the dealer service depts are incompetent.
Originally posted by DeepStealth Please use the [search function, also I recommend you find a dealership that sees you as something other than a wallet with a day job .
...Then ask us for help, that's what we're here for .
-Sean (00, 81k, happy.)[/b]
Well, that's all very nice Sean. I bought a Toyota so I *wouldn't* have to go through a bunch of crap and spend my free time researching endless internet forum threads. I expected it to run and do it's job with normal maintenance, like my '91 truck did. The biggest thing that went wrong with it in 9 years/93,000 miles was the thermostat went bad. That truck was *never* back to the dealer for anything in its entire life. It was totaled in a wreck that wasn't my fault. I needed a bigger engine to do some towing anyway though.
To me a truck is a tool, it should just do it's job. I ride/race motorcycles, I wrench on *them* for pleasure. The truck is to haul them when needed.
My God, don't you think it's absolutely ridiculous we have to deal with all of the stuff you mentioned in your post just to get a reliable vehicle?
I've been working on aircraft in the USAF for 18 years and I'm an FAA licensed Airframe & Powerplant mechanic. I really do know a little about things mechanical.
Toyota should have been falling all over themselves to do the brake TSB's. Instead they lost a lifetime customer. Probably a few more too. Why just tonight a very nice couple was walking by my house and asked how I liked my Tundra. Gee, guess what I told them (and anyone else who asks me).
I am sorry you are having so many problems especially with the dealers and reps.
I have a writer and tech in San Antonio and I tried to convince them to do warranty work on my wifes Rubicon.
The tech did a transmission purge and fill and then did an alignment. He let me stand next to him while he did the work. I told him what mods I wanted to do and he told me what to watch out for and how to make them easier. When I left he said he was not satified with the specs on the alignment since I had put on some 305's without a lift or spacers. He called me the next day and said bring it in anytime I am here and I will work it out. He spent 2.5 hours with the truck hooked up to the computer and came up the correct specs for my trucks alignment and saved them and gave me a copy.
I am not trying to advertise but Cavender in San Antonio. They are the only one who has ever been able to get the 305's perfectly balanced, perfectly aligned, and they don't slip evendown to 10 psi at 50 to 60 in the back open country. They have the right equipment top of the line. The place I bought them from said the balance and alignment would never work out.
I have to drive 60 miles for service from these guys but as long as they are there they will be the only two who touch my truck.
again sorry for the bad luck.
just to make you laugh when my wifes Rubicon 03 5000 miles started whining we took it to the local dealer who the next morning told my wife they were looking at i and had worked on the a/c and were moving on to the whine. I had driven by several times that day and the car hadn't moved from where I parked it. I walked into the shop and found the tech who told me he just got it in and was looking at it. I told him to stop. I asked the writter if anyone had looked at the Rubi until now and he said no. I said someone told my wife that you were woriking on it and you werent' so now you won't. He asked me where I was going to get warranty work done around here and I said. Anywhere in th continental USofA buddy! Park It. I towed it 60 miles to San Antonio behind my tundra. I felt bad because the Rubi is a sweet ride, but she deserved better than what those guys had to offer. But they ate crow because that Tundra towed that Rubi though the rain from the last tropical storm right up to a Jeep dealer I even used 4wd for the added control. When I pulled up the writter said, I doesn't look like your going to get stuck anytime soon. I replied no, your stuck with this one call me when it doesn't whine.
Well the Rubi is back my wife is happy and I don't have to share my truck!!!!
Look out tejas here we come.
We can't decide Big bend for the fourth time this year or drive down north padre island 80 miles to the port mansfield cut.
My God, don't you think it's absolutely ridiculous we have to deal with all of the stuff you mentioned in your post just to get a reliable vehicle?
yes. i agree 100%. however, bear in mind that not everyone has experienced everything that could go wrong with these trucks, and that you rarely hear about anyone's good experiences...only the bad ones. there's a guy here that even had his short block replaced...but that's not common, neither is a bad xmission, bad fuel pump, or *most* of the other problems you hear about. the only consistent problems are the brakes and the exhaust manifolds, and any reasonable dealership will take care of both for you. a 30k$ investment isn't something to ignore, despite the prevailing attitude that you can walk out, drop 30g, and drive it forever with nothing more than an oil change once in a while. i understand that a vehicle is rarely the focal point of someone's spare time...particularly if it is intended to be a reliable company truck. however, there are several hundred people here, of which several dozen regard their trucks as a hobby as well, and they are able to provide advice and/or solutions to your problems that your dealership is either unwilling to or incapable of diagnosing, much less fixing. we are here to help because most dealerships aren't out to fix your truck...fortunately, there are plenty of toyota techs here, service reps, dealers, etc. on the site...so there are a few places to take care of your troubles. unfortunately, that's probably 2% of all the dealerships in the country...this site picks up the slack. maybe we shouldn't...i'm sure toyota would listen if we all went in and requested TSB work on the same day...
my truck has been to the dealer four times...once because the previous owner didnt know how to drive and broke the front diff, again for a busted return spring in the right drum (???), once because i harped on them that i wanted new exhaust manifolds, and finally because i needed the wiring harness fixed. maybe it's because theyre built in indiana now...but the downsides to a tundra are far outweighed by the downsides to your other choices, unless you step up a couple of weight classes.
...but look...i'll stop arguing...if you're trying to convince everyone the tundra is a lemon, you came to the wrong place. if youre looking for help, ask us a question, and we'll help you as best we can.
I just want to say---that you should listen to deepstealth.then check out the post of all the guys that love there tundras in "is anybody else in love with there tundra as I am"because there are alot of good tundras here.
nvermind its now called "do you like your tundra"
__________________
2000 SR5 4.7L 4x4 Tundra w/daystar level kit and add a leaf rear,Three inch body lift,Eagle Alloy 16x10 wheels,315/75/16,Pioneer dvd gps system,Front clear corner lamps,rear Altezza tail lamps,40s flowmaster mufflers single in dual out,Stone mountain headers,Helix thottle body spacer,K&N cool air intake system,Dyno-214 hp at rear wheels,Viper alarm W/remote start,Cobra radar detector,And to top it off,my Tundra has a B!tchin driver. My website www.truckinutz.com
Originally posted by DeepStealth
the only consistent problems are the brakes and the exhaust manifolds, and any reasonable dealership will take care of both for you.
a 30k$ investment isn't something to ignore, despite the prevailing attitude that you can walk out, drop 30g, and drive it forever with nothing more than an oil change once in a while.
this site picks up the slack. maybe we shouldn't...i'm sure toyota would listen if we all went in and requested TSB work on the same day...
my truck has been to the dealer four times
...but look...i'll stop arguing...if you're trying to convince everyone the tundra is a lemon, you came to the wrong place. if youre looking for help, ask us a question, and we'll help you as best we can.
-sean [/b]
All I want is for them to do the brake TSB's, well that and fix the check engine light and exhaust leak. I can live with everything else. I highly doubt they'll even be able to find the problem with the manifold though. I'm pretty sure it's a leak. Loud "tick" noise when first started,, in time with engine rpm, gets worse when you load the engine, goes away when truck warms up (heat expansion seals crack/leak). To tell you the truth I'm deathly afraid of letting any dealer around here work on the thing. I anticipate they'll cause more problems than they solve.
I didn't say I ignore vehicles, I said it should perform to spec with normal maintenance. However, about all I did to my '91 was change the oil, maybe air filter and plugs every now and then. It was only $12,500, I expect a 30 grand vehicle 9 years newer to be *better* engineered, not worse! It shouldn't *need* much more than regular oil changes under normal driving (no off road or extreme trailer towing). I certainly don't expect the Tundra to run "forever" without some problems, but the brake vibes showed up in the first year! Clearly a design defect and they should have been recalled long ago. Have you seen the consumer complaints on the NHTSA web site?
I agree this site picks up the slack. I mentioned it several times in my dealings with the dealer and service rep. They pretty much discounted anything heard on the internet as rumors and lies.
My truck has been to the dealer 4 times, soon to be 5 for the check engine light/manifold leak.
Took it in twice when the trailer wiring harness failed 2 different times. Both times after I did 1000 mile trips towing a trailer with my lights not working because of the truck.
Once for the brake vibe with no action, another time they turned the rotors. Great, now I have a vehicle that tends to warp rotors and they are *thinner* so they'll warp easier!
You're not arguing with me, you're validating everything I've said!
OK, bottom line here: I tried going through the dealer where I bought the truck, called in a complaint to the national customer service line, spoke with the regional service rep, no satisfaction. I'm going to go to another dealer to get my latest problems resolved, but he has to go through the same regional rep if I address the brake TSB's. What do I do to get them done?
I agree this site picks up the slack. I mentioned it several times in my dealings with the dealer and service rep. They pretty much discounted anything heard on the internet as rumors and lies.
yep, only stupid people use computers LOL. occasionally, we get *really* stupid people posting on here...acting like theyre from nationally reknowned dealerships, independent repair shops, aftermarket vendors...those posers LOL. seriously, don't sweat your dealership...*show them the site*. the guys at boulder toyota all became my friends in a hurry after a couple minutes at the computer .
they do that "internet rumors" thing to a lot of us...tell them the site's sponsored by several toyota dealerships from around the nation . that oughtta shut them up . if they want to know who, point them to the "approved vendors" and "sponsors" threads.
where are you from? somebody near you may be able to help you out...either point out a better dealership or maybe help you fix the problems yourself.
You're not arguing with me, you're validating everything I've said!
well then, i'll stop being a retard . LOL...sorry, you kinda got me going with that first post.
OK, bottom line here: I tried going through the dealer where I bought the truck, called in a complaint to the national customer service line, spoke with the regional service rep, no satisfaction. I'm going to go to another dealer to get my latest problems resolved, but he has to go through the same regional rep if I address the brake TSB's. What do I do to get them done?
youre already on the right track. look in the garage and print out the TSB report for the brakes, that way you can drop right in to the service tech, explain the problem with your truck, let them know you have the fix in hand and ask them when they could please take care of it, as it's becoming a headache. make sure one of their techs takes a test drive with you so you can demonstrate the problem. if they ask where you got your hands on the TSB, ask to use their computer and bring up the site on the 'net . a well-informed, confident, polite customer should get quite a response from a service tech...they'll respect you more, and that will help you as they'll be on your side talking to the regional rep.
there is another way to take care of this, but it will cost you roughly 400 bucks--however, from everyone that has gone this route, it's a permanent fix with superb braking characteristics. wheeler's offroad sells crossdrilled vented rotors and carbon/kevlar pads. they are much better at dissipating heat than the stock rotors, and the non-metallic carbon-kevlar pads are much friendlier to your rotors, meaning you shouldnt need to get your rotors turned, ever, and youre much less likely to warp or cook your rotors. make sure if you do go this route, it's after youve exhausted your options at the dealer.
I am in Papillion, Nebraska, near Omaha. My dealer info defaulted to Southroads Toyota. That is where I bought the truck (and my previous '91), but they have sinced moved and are called Performance Toyota now. Another dealer called Bellevue Toyota is in the old Southroads location. The regional rep who was rude to me was the Kansas City guy. I have his name written down somewhere.
I took the TSB's in to Performance when I adressed getting them done. As I said, heard nothing for 3 weeks, etc.
The vibe problem isn't *that* bad right now, but I notice it and it's slowly getting worse. Truck has 37,000 miles. I've never towed anything more than a 5X10 utility trailer with 2 bikes on it.
I just made an appointment to bring it in to Bellevue Toyota on Thursday for the check engine light. I'll talk to them and maybe bring up my other issues. I had stopped there once to buy an oil filter and BS'ed with some of the techs (they ride bikes too) and they seemed pretty cool. Still had no clue about the TSB's until I told them though. Didn't believe me until they looked it up themselves. I wanted to give Performance a chance to make it right first, which they failed miserably at. Maybe I'll try Bellevue.
I've been a little grumpy lately too, as I'm healing up from breaking 2 ribs crashing my track bike at 80 mph on June 23. Feels better now, but sneezing still hurts like a b*tch
Gonna try it again tomorrow though Mike http://www.midamericamotorplex.com
Hey junktundra if you bought your truck used and didnt buy the bumper to bumper warranty then i hate to say it you arnt able to fix your drums or front disk brakes, i'm guessing the certified thing just takes care of drivetrain... engine, tranny etc.... So u'll have to pay. And recalls do have an expiring date right sucks if you missed it i know i did... Plus most people who work at toyota dealers dont know crap, Mostly everybody on these forums know more then some sales person all they care about is to sell sell sell, damn vultures.... you'll get less crap from us then from the dealers and these forums will help you a lot... Your truck isnt a junker... Wish they had another 2000 v8 tundra on ebay with +180k to show you how long they could last... Good luck...
Originally posted by junktundra Gonna try it again tomorrow though
the sneezing or the biking?
there are a couple guys around here who ride gixxers...one of 'em has it in his username .
incidentally, i just bugged the guys at 800 331 4331 (toyota customer service) about my oil gauge update...they were really helpful, and were able to pull up everything applicable to my truck (a lotta stuff i didn't need, fortunately). i got the impression from the customer service guys that they are able to authorize things that the dealerships may not be able to authorize on their own...might be worth a try to see if they can authorize the TSB to be performed at the dealership of your choice...if the nat'l office handles everything, the dealership doesn't have to worry about covering their assets . anyway, sounds like youre getting it sorted proper now .
definately show the bellevue guys the forums ! for some reason quicktoy's ride and tundraon42s' ride (discussion elsewhere) seem to make impressions .
Originally posted by DeepStealth the sneezing or the biking?
there are a couple guys around here who ride gixxers...one of 'em has it in his username .
-sean
The biking My track bike is a '02 Suzuki SV650S I bought as a salvage and fixed up. It came out remarkably well in the crash, frame sliders and solid racing footpegs took most of the damage.
I also have 3 other bikes I bought new:
'93 Honda ST1100 (52,000 miles)
'98 Triumph Thunderbird Sport (24,000 miles)
'02 Suzuki DR-Z400S on/off road, set up for mostly off (3200 miles)
I do all of my own maintenance on the bikes.
Here's the bike:
They would be the same, 2003 late model, as long as the TSB that was done on your truck included the upgraded, larger calipers. Those are the calipers being installed on the earlier Tundras with brake problems.
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. that oughtta shut them up 
. if they want to know who, point them to the "approved vendors" and "sponsors" threads.
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