Tundra Brake TSB

[Sequoia2003]

Not sure if the info is out, or my Dealership is miss informed.

I brought in my 2000 Tundra with just over 34,000 miles on it because the brakes would vibrate when coming to a stop at highway speeds.

I mentioned to the service personnel that I knew there was a Toyota Service Bulletin (TSB) on Tundra brakes and wanted to know if the problem I was having was related to the TSB.
At first the dealership stated that Toyota would not replace my brakes because I had oversized tires and aftermarket rims. I told him that I was having this problem before I ever installed the tires. (Not like I couldn't just put on the original tires and rims and go to another dealership anyway.)
Well, my tires are 265/75/16's which as we all know is only a little bit larger than the stock 265/70/16's. As far as the aftermarket rims, I said they are aluminum, and the stock rims are aluminum, what gives? The service personnel stated that he was sorry, but Toyota would not warranty my brakes. I said, "that’s fine, I'm not asking you to warranty my brakes, only to look at them". I then said, "If it’s because of the "BAD" brake problems (TSB), please let me know so that I could resolve the issue with the Toyota rep". I left my Tundra there, and about an hour later I get a call back from the service personnel. He states that there is a NEW TSB on the Tundra brakes and that since this TSB is so new, parts are not readily available. I said no problem, go ahead and order them and let me know how much everything will cost. He says, "No, it's under warranty and that Toyota is picking up the tab, plus they are supplying you with a rental for two days while we get those brakes fixed". I was totally SHOCKED! Out of the 16 years I have been taking my vehicle to Toyota for repairs, this was by far the happiest ending.

Anyway, not sure if it's new NEWS, but thought I would share with everyone.

[Big Black Tundra]

I had the same problem but toyota said no problem they had a recall on them so they replaced my brakes twice now but this last time they are going to put bigger caliper or and bigger brakes under warranty. I get my truck back tommorrow and I hope it is smooth. I have 40.000 miles on it with extended warranty of 100 miles.

[Stooge]

There are major brake TSBs for both the Tundra and Sequoia, placing everything on the front end from the bearings out. Larger wheels/tires are irrelevant as long as the new wheel offset is comparable to stock. Go to another dealer, and call the Regional Rep. State that the dealership refused to honor the brake TSB which is a major safety problem. They might sing a different toon.

I don't understand why any dealership would even discuss the possibility of NOT doing the upgrade. This is a safety issue. Toyota is about to get so much bad press if it blossoms to a full RECALL.

[Sequoia2003]

If the Regional Rep was doing his job properly, then customers would not be hassled by sevice managers at the dealership. I have been buying Toyota and taking them for service for over 16 years now. It seems though that I always have problems with getting dealers to warranty work. I had to argue with the guy to fix my seatbelt harness, another TSB. When my CV Joint split (29k miles), I was told it was because of the oversize tires. Over size tires! Its not like I have a lift with 38 in swambers on the truck. I am running the stock suspension with 265/75/16's. Thats not that much oversize. Going from 30.6 diameter to 31.6 diameter is not what I would call oversize.

When my 96 Tacoma V6 with only 19k miles on it blew the head gasket, the service manager accused me of not properely maintaining the vehicle. I told him to call the other dealership to see all my maintenance records. I then asked him, why he was reluctant to replace the head gasket since there was a TSB on all Toyota V6 trucks and 4Runners from 1989 - 1996 for head gasket problems.

What is the old saying, "the apple doen't fall far from the tree".

If Toyota got there service level to the level of how they builds cars, they would be the best cars in the world to own. After driving Toyota's for 16 years I found my self looking at the competion, not because they have great vehicles too, but because they have better service!

When I worked for Red Robin, years ago they had a saying.
If a customer receives bad food and great service they will come back, but if they receive great food and lousy service, they will never return.
This should be Toyota's new motto!

[ryanstones]

I haven't checked in here in a year but needed to know if anything was up with the brake problem. I'm glad to see there is a TSB i can hit my dealer with. My rotors were turned twice before 35k miles. They did a complete front/rear brakes/rotors/pads/shoes/drums at 46k, out of warranty no charge. the prob started again within 5k and is now severe at 65k. I'll let ya'll know how it goes this time. fingers crossed...

[Boone]

What dealer did you go to? Renton? Sounds like they took care of you anyway. Good for you!

[Sequoia2003]

Yes, Renton did take care of me. I just don't like to get lectured about my oversize tires for an issue that is due to Toyota's bad engineering. Don't lecture me about oversize tires. The service manager should of just said, "there is a TSB on this issue, when can you bring in your Tundra for the warranty work"?. Not, "you have oversize tires, Toyota will not warranty your brakes".

[Sequoia2003]

Does the Toyota Land Cruiser have the same problems with their brakes. The Land Cruiser, weighing at 5,200lbs must have awesome brakes, maybe Toyota should use Land Cruiser front brakes for their TSB's.

Just a thought.

[Boone]

Originally posted by Sequoia2003
Does the Toyota Land Cruiser have the same problems with their brakes. The Land Cruiser, weighing at 5,200lbs must have awesome brakes, maybe Toyota should use Land Cruiser front brakes for their TSB's.

Just a thought.

Don't know if they have the same problem or not. Here is what's listed for the Land Cruiser's brakes.
"Power-assisted 4-piston front/2-piston rear ventilated disc brakes with hydraulic brake booster with Anti-lock Brake System (ABS) with Electronic Brake-force Distribution (EBD) and Brake Assist1; ABS operates in high and low ranges"

[Bit Peddler]

Just had the new tsb installed on my 2001 and it finally stops without a vibration. Dealer installed everything new except the rotors were turned ( had already had the the lastest and greatest installed earlier). Print out showed that there was close to $1500 worth of parts and labor that Toyota no charged even though I had over 105,000 miles on the truck. It was a long time coming but they finally got it right.

[Wadingboy]

I've been reading about brake problems from day one on this board but my problem seems to be different. Mine only vibrate under sustained medium braking (slowing when heading down a long downhill). Needless to say the dealer couldn't duplicate. Anyone else have this variation? I'm thinking of asking the service manager ride to the top of the nearest hill and back with me, it's a 30 minute drive, so he can feel the vibrations.

[JustDave]

I also have this problem with my Tundra. Its real bad going down a long hill and breaking at 55 miles per hour. This morning I took the truck in and the dealer is going to call Toyota to see if they will pay to changes the break parts. I had my rotors turned at 25000 miles and the rotors replaced at 34000. The new rotors lasted about 10000 miles. At present I have 48000 miles.

[Sequoia2003]

(slowing when heading down a long downhill)

Mine does this too!

[MTTUNDRA]

I'm a little lost here about how a TSB works. Can anyone fill me in? I've got a 2000 with about 41,000 miles on it, no more warranty, and my brakes suck also. So does this mean I can go down to my local dealer, have them fix my brakes and have Toyota pay the tab?

Fingers crossed,

Josh

[Hollywood31]

Does anyone know if there is a TSB for rear brakes making a loud sound (not squeaking sound) only when breaking in reverse?