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DetailingGeneral discussion forum for detailing your vehicle.
This is a discussion thread titled "Rust spots all over new Tundra", within the Detailing forum, part of the Technical & Vehicle Assistance Forums category.
It is rail dust. His solution is to clay the truck. I told him the TSB recommends a chemical wash. He says he has had better luck with clay. Asked him if he planned to apply a wax or something after the clay and he said it is not necessary. Says Toyota doesn't recommend waxing and doesn't need it. I'm a little suspect. Perhaps the clay will do the job for now, but might there be problems in the long run? Seems to me a coat of wax after the clay would be appropriate. Ideas anyone?
Edit: It clearly states in my owners manual to wax once a month or when water stops beading. Also, if the dealer followed the correct procedure as outlined in the TSB the procedure calls for "apply a non-abrasive, non-silicone glaze to obtain a high-gloss finish."
Anyone have the number for Toyota customer service?
It may not be necessary to ever wax a vehicle but I'd certainly do it. The clay bar won't remove anything but the contaminants if it's never been waxed. Shiny looking like new is what most of us want for our vehicles and I'm surprised they didn't consent to do it. If they won't, do it yourself if for no other reason than to protect your paint finish from day to day damage from birds, bugs and tree debris.
Good Luck, Larry
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2004 Tundra V8 Limited Access Cab 4X4 , Auto Dim Comp/Temp Mirror, Aero Turbine #2525 muffler, Access Roll Up Cover, Optima D31A battery, Multi-Vex adaptive outside mirrors, Eclipse AVN5510 Nav unit and Sirius SIR-ECL1 tuner as of 10/07 pictures in my photo gallery
If a combo of all these whizz bangs met their claims you'd have to syphon gas out of your tank every second day and sell the excess horsepower on the third????
It may not be necessary to ever wax a vehicle but I'd certainly do it. The clay bar won't remove anything but the contaminants if it's never been waxed. Shiny looking like new is what most of us want for our vehicles and I'm surprised they didn't consent to do it. If they won't, do it yourself if for no other reason than to protect your paint finish from day to day damage from birds, bugs and tree debris.
Good Luck, Larry
Yes, it surprised me too. I guess the dealer doesn't HAVE to wax it but the good will would have been better than the bad taste left in my mouth. My previous encounter with this particular dealership was a disappointment as well. The important thing is to get rid of the contaminants. I just hope the clay does the job. I did open a case with Toyota's Customer Experience Center (I laugh at that one) in case I have problems with it in the future.
I'd pose the question on one of the detailing sites listed ih below posts. The clay bar will get 98% of the problem. My concern would be the areas that are hard to get (edges by windows, hood etc.) After claying I might want to try the wash to get the small stuff in those areas. I clayed my Sequoia a week after I got it and got A LOT of crap out of the paint. It's been kept decently waxed since then and I have not seen any issues like your pics. Since you KNOW you have an issue I'd go the extra steps to make sure it's gone. Overkill probably but I'd rather be sure.
Local dealer reneged and informed me that he would be charging me $356 to detail the exterior, ie clay and wax. Oh, the drama. My Lexus dealer referred me to a local detail shop and my selling dealer, Poway Toyota is picking up the tab....$175 complete. Having it done on Saturday and will be happy to have this behind me. Thanks for all the tips and advice.
I have to say that Poway Toyota in Poway, CA has the best prices and the best customer service I have ever experienced. Even after the sale they go to great lengths to please. I have always despised car dealers but Joel and Rob at Poway have been stellar. Did I say that about a car dealer? I think Poway is a hidden gem.
Local dealer reneged and informed me that he would be charging me $356 to detail the exterior, ie clay and wax. Oh, the drama. My Lexus dealer referred me to a local detail shop and my selling dealer, Poway Toyota is picking up the tab....$175 complete. Having it done on Saturday and will be happy to have this behind me. Thanks for all the tips and advice.
I have to say that Poway Toyota in Poway, CA has the best prices and the best customer service I have ever experienced. Even after the sale they go to great lengths to please. I have always despised car dealers but Joel and Rob at Poway have been stellar. Did I say that about a car dealer? I think Poway is a hidden gem.
I have to agree with you. I bought my 05 Tundra from poway toyota also, great dealership. Part of my deal was to get the single disc CD replaced with the 6 disc changer, they got me in the next weekend and my truck was in service for a total of 20 minutes. Great dealer
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2005 Salsa Red Pearl Tundra DC Limited, Rhino Liner, OEM Nav, BEC 105 Backup Camera, VAIS Tech Ipod Controller
I have to agree with you. I bought my 05 Tundra from poway toyota also, great dealership. Part of my deal was to get the single disc CD replaced with the 6 disc changer, they got me in the next weekend and my truck was in service for a total of 20 minutes. Great dealer
Honestly, they've been so great that I've asked them to send me some of their business cards to hand out. NEVER thought I'd be a walking/driving advertisement for a car dealer
I see lots of post about the solution to the rail dust problem. I goggled this rail dust problem when the dealer told me what it was and that my 2007 Tundra should have had the (fix) during the PDI.
I don't like it and am even more pissed that I find these post dating back as early as 91. [see TSB list for all brands except Toyota here] Finish Kare FK1 Automotive Technical Service Bulletins#
I have been a mechanic all my life and have spent over 10 of those years at GM dealers.
I have pulled wenches at import shops a VW dealer, Ford and Dodge.
I say this to justify that I might have an idea what I am about to say.
The reason I am Extremely ticked is that the only way to fix this continued screw-up, once it has happened, is to repaint.
Why you say when the dealer can fix it with an acid bath that eats the iron filings that have melted into my paint, [through the clear coat], when they come off of the rail wheels glowing red hot.
Hmm did I say that out loud.
They sold, and I bought a vehicle that Toyota knew was going to have damaged paint even before they shipped it, but they shipped it anyway without any covering.
I think that this could be close to fraud and may end up in law suits to many auto makers that don't take the extra care required to ship their products.
If Toyota stands behind this damaged paint and premature rust problem with an extended rust protection guarantee and offers to pay for complete repaints (with out hassle), then they will more then likely not damage there customer base.
It drives and tows like a dream and except for this really stupid, avoidable screw-up, I see a well engineered truck.
Rail dust is a pretty common problem with cars. All it takes is a little bit of time with some detailing clay and it will take care of it.
Ya its always easy to sweep it under the table, not big deal, right?
but you totally missed the point that it should never happen as it was happening 15 years ago and should have been corrected.
But like most big corps, it easier to pay the fine (this case a clay buff) then to correct the problem. Holy crap its been 15 years.
Local dealer says...
Oh, the drama. My Lexus dealer referred me to a local detail shop and my selling dealer, Poway Toyota is picking up the tab....$175 complete. Having it done on Saturday and will be happy to have this behind me. Thanks for all the tips and advice.
I think Poway is a hidden gem.
**MY FIRST POST**
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