Note that you can use any filter or such, from any provider, as long as the product meets the specs of the original. Almost all aftermarket filters are in fact "guaranteed" to meet the OEM specifications. The choice is yours. By law, if the dealership states that you must use their labelled products (oil filters, oil or such) or your warrantee is voided, the dealership must provide that part FREE OF CHARGE to you. Many a parts reps have used this scare tactic to sell over-priced dealer parts for years. Buyer beware and know your product before purchase. All this in mind, I use the Toyota OEM oil filters as I bought a case of them for $4 apiece - great deal on a highly rated filter for the V8!
I was originally using Toyota filters (90915-YZZB5) on my Tundra at about $4.00 each from the local dealer, but the last two oil changes I switched to Bosch Premium filters (I forget the exact part number, but it is something like 3300). Anyway, the Bosch filter is made by Champion Labs, the same maker of Mobil 1 oil filters. The Bosch filter uses a semi-synthetic media like the Mobil 1 filters and they look virtually identical when compared side-by-side. They even have virtually identical filtering characterstics per the info on the boxes and the Mobil 1 filters are highly rated filters. The difference is that the Bosch filters cost about 1/2 (around $5.00) of what a Mobil 1 filter costs at my local AutoZone.
If you read the line correctly , if u use a filter in an oil change and it leaks this is not damage due to workmanship, or lack of toyota quality.
It is due too lack of quality of another company, or service center. Hence they are responsible for the repair, not toyota manufacturer. example , pepboys does a scheduled oil change for your vacation trip, As u drive along lose oil and light comes on, Is this warrantable by toyota... No
Also u do oil change at home even if you use toyota filter, the responsibility is assumed by the party last working on the vehicle.
Say u go to nearby shop , you have tires rotated oil changed, and they see u need brakes, You authorize the work and have aftermarket pads installed , is this a toyota warranty repair if the part fails?. do we need to give u a free set of pads since u have not purchased a part that if install at dealership , gets 12 month unlimited warranty. Does toyota have to warranty the rotors? .... no they do not
not a scare tactic just the simple in and outs of automotive repairs.
rufnek
Originally posted by rufnek Say u go to nearby shop , you have tires rotated oil changed, and they see u need brakes, You authorize the work and have aftermarket pads installed , is this a toyota warranty repair if the part fails?. do we need to give u a free set of pads since u have not purchased a part that if install at dealership , gets 12 month unlimited warranty. Does toyota have to warranty the rotors? .... no they do not
not a scare tactic just the simple in and outs of automotive repairs.
rufnek
I think your statement here needs a bit of clearification. "Does toyota have to warranty the rotors? .... no they do not"
They sure as #$%& do if, the origonal warranty period on the rotor has not expired, the new pads are not believed to have caused the problem with the rotor, and the workmanship is not believed to be at fault.
The problem comes in at the "if"! How does one prove that the pads were not the cause, or that the workmanship was not the cause? If the Toyota Tech says that's what caused the problem, then the owner will have to prove otherwise. Hope you have a big wallet when it get to that step.
On the other hand if the Toyota Tech is experienced, far and honest, he will call it the way he sees it, and you should have nothing to worry about.
Clarification; Toyota does not have to warranty a brake rotor with aftermarket pads installed at another shop . but if u insist on using aftermarket pads, do not use "lifetime pads" for they have more metallic pieces in the material.
Question , If these pieces are lifetime, how does one's shop make money from doing brakes(except the first time customer)
I'll tell ya the lifetime pads create more heat so warpage is a sooner concern that wearing out the pads. So sure they will warranty the pads but not the labor to resurface rotors. Oop's rsurfacing the rotor will take it under discard spec,... dear customer u need rotors and it will only cost u $$$
I am as honest and straightforward a tech u can find. And I will not redo someone else's work for free.
Don't believe me call your local dealer and tell them u are having probs with your non factory installed part's and see if it will get warrantied.
Ruffneck, So you are saying that we have to pay super expensive prices for parts and labor to get warranteed, rather than going out to our garages and spending a few minutes doing the same thing for cheap? Don't get me wrong, I have received some valuable info from techs, but at the same time I know I take a lot more pride and care in my truck than some random tech at the dealer. And I dont have to wait.
Ruffneck, So you are saying that we have to pay super expensive prices for parts and labor to get warranteed, rather than going out to our garages and spending a few minutes doing the same thing for cheap? Don't get me wrong, I have received some valuable info from techs, but at the same time I know I take a lot more pride and care in my truck than some random tech at the dealer. And I dont have to wait.
I think the warranty question can be summarized to say that any failure caused by the owner's or non-Toyota mechanic's actions, or lack of action, won't be corrected under your warranty.
The big headache comes when you did things right, but not done at a dealer. If the dealer or distributor stonewalls, you're in a bind. You know things were done right, you might have receipts from a licensed auto repair shop that it was done, but that might not be good enough for the guys who authorize the warranty payment. That recently happened with folks who had the Toyota V6 engines which failed due to extreme sludging. Toyota wouldn't pay even though those folks had their Jiffy Lube oil change receipts showing oil and filter changes done on time. Toyota would pay if the folks had oil changes done at a dealer at least once a year! Toyota has since agreed to repair the engines at their expense, but only due to the public outrage. Toyota is still claiming that there's nothing wrong with those engines, but independent mechanics say that the recent modification resulted in very hot spots in the head which caused the sludging (some commentators think that the problem is a cold spot...go figure). http://www.autonews.com/news.cms?new...ms?newsId=1925
Jiffy Lube is owned by Pennzoil-Quaker State Corp. Does this say something about Pennzoil or Quaker State oil or their brand filters (made by Fram)?
The real problem is that as an owner you are guilty unil proven inocent!
If it was a Toyota part, put on by a Toyota Tech at a Toyota Dealer, it is a Toyota problem, unless it is misuse, neglect, etc.
If it is a good aftermarket part, put on correctly by the owner in his garage and they Toyota Tech says it was the fault of the workmanship, how much can you afford to spend to prove him wrong, and how can you do it?
Like I said before, be nice to your Tech, or be good friends with your lawyer!
regarding the v6 engine and "Toyota would pay if the folks had oil changes done at a dealer at least once a year!" - this is totally untrue. It's what lexus would like you to believe, but it isn't what they actually do.
My friend, who is head of hr at the company I work for had this exact sludge issue with her ES-300. She had the receipts showing that Lexus of Austin had in fact, changed the oil and filter (among other things) 9 months before the engine died. They refused to honor the warranty anyway because "she must have done something wrong between the time they did the work and the engine died", ie, the intervening oil changes (every 2000 miles in her case) at a local lube shop.
I have personally seen the lexus of austin work\repair statements on ALL the work they did on her car verifying this did in fact occur.
If you have done oil changes and have receipts to prove it Toyota will fix it UNDER TOYOTA MANUFACTURERS WARRANTY PERIOD. But don't show up with 1 oil chnage reciept in 25,000 miles. And expect them to jump right on it... Then the issue is neglect.
Also I will say this again.....If you choose to have work done on you vehicle at an outside shop. THEY ARE RESPONSIBLE FOR THE REPAIR IF IT BREAKS OR IS NOT DONE RIGHT!!!!
If you have brake noise with aftermarket pads Toyota is not gonna repair it . BTW if it is under the factory warranty .. wouldn't you go to a toyota shop and have it done for free in the first place.
I dont understand you people , lets pay for a shop to repair my vehicle....ooops sumptin went wrong .... lets go get the dealer to fix it for free, afterall they made the damn thing and its broke.
That just plain silly
On a lighter note , There is a known issue with sludge in certain toyota vehicles. Go to the dealer and see if your vehicle is affected.....If it is toyota will make the neccesary repairs .
Toyota manufacturer is notifying customers of this, just be patient , with all the repairs , parts are on back order, so it will take some time to get the parts in.
If they say it is neglect all you need to do is ask for the manager, if he is no help ask for the toyota 800 number ...They will handle it for ya
and it is not from public outrage , it is a known issue and you may have just hit an unprofessional charachter(to put it politely) let it be known toyota does acknowledge the problem!!
Just my opinion, pennzoil and quakerstate seem to get thick and dirty faster than some other quality products.
I reccomend Mobil oil , Castrol. or Valvoline
Tundrabill-21
there is nothing wrong with going to an outside shop or being a do-it-yourselfer . All i am saying is..... for example .... If a meineke shop installs Bendix brakes and machines the rotors , how is toyota responsible ? In any way period!!!
doesn't meineke warranty there repairs? is there a warantty on the Bendix pads? They should be held accountable.
Cuz I definitely see how hard you try to keep Toyota accountable (even if we haven't touched the car)
Aftermarket oil filters
rufnek
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