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Where to send service complaints? Where to send service complaints?
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Highlander General discussion forum for the Toyota Highlander and Highlander Hybrid.

This is a discussion thread titled "Where to send service complaints?", within the Highlander forum, part of the SUV Forums category.

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Old 10-15-2003, 03:37 PM
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Default Where to send service complaints?
I have been battling the service department at Dublin Toyota (SF Bay area) for over two weeks now. Hopefully the situation will be resolved soon, but I have a letter I'm sending to the BBB and I want to also send it to the corporate service offices if such a thing exists. Can someone help in finding the address? After buying both a Highlander and Tundra, I expect better service than what I'm receiving.

TIA ... Ken
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Old 10-15-2003, 08:17 PM
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Toyota Motor Sales USA Inc
Torrance, CA 90501
Phone: (310) 468-4000

Phone and get the name and mailing address of an individual who can deal with your concern.


Ken
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