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This is a discussion thread titled "Rosner Toyota: Two Thumbs Up", within the Mid-Atlantic forum, part of the News and Events category.


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Old 04-12-2007, 08:54 AM
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Default Rosner Toyota: Two Thumbs Up

Great news!

Ever since I lifted my Tundra back in January, my in-board CV joints have started to spew grease. Instead of doing the CV Clamp mod, I decided to take may chances with Toyota to see if they would fix it under warranty. (It is a Toyota Certified Used Vehicle with a 5-year/100,000 mile warranty on the drive train.) I wasn't sure if they would cover it or not becasue of the lift, but I figured if the said No, well it was worth a shot and I'll just have to pay for it myself.

Well, last evening I took it in to my local Toyota dealer, Ron Rosner Toyota in Fredericksburg, Virginia. (I used to work at their sister store in Stafford, Virginia, where I bought the truck.) I was told by the Service Advisor that the 5 years expired two months ago. (Apparently it is 5 years from the date the vehicle was first sold as new; not 5 years from the day you bought it used.)

But this morning, he called me and said that since it was so close to when the warranty expired, Toyota would pay for it out of "Good Will" and there would be no charge for parts or labor.

They have to order parts, so it will be a extra day. But I can live with that.

Two Thumbs Up for Mr. Rosner. Rosner Auto Group
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Old 04-13-2007, 05:43 PM
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Default Re: Rosner Toyota: Two Thumbs Up

Yeah they're pretty good I think. Never mentioned my lift when I went there for an alignment, if they opened the hood they never said anything about the custom "air box" or the air compressor.
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Old 04-13-2007, 06:58 PM
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Default Re: Rosner Toyota: Two Thumbs Up

I have heard really good things about them from everyone that I work with. I bought a bedliner from them and got a great price, very friendly people.
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Old 06-05-2007, 11:13 PM
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Default Re: Rosner Toyota: Two Thumbs Up

Quote:
Originally Posted by Cyberbilly View Post
Great news!

Ever since I lifted my Tundra back in January, my in-board CV joints have started to spew grease. Instead of doing the CV Clamp mod, I decided to take may chances with Toyota to see if they would fix it under warranty. (It is a Toyota Certified Used Vehicle with a 5-year/100,000 mile warranty on the drive train.) I wasn't sure if they would cover it or not becasue of the lift, but I figured if the said No, well it was worth a shot and I'll just have to pay for it myself.

Well, last evening I took it in to my local Toyota dealer, Ron Rosner Toyota in Fredericksburg, Virginia. (I used to work at their sister store in Stafford, Virginia, where I bought the truck.) I was told by the Service Advisor that the 5 years expired two months ago. (Apparently it is 5 years from the date the vehicle was first sold as new; not 5 years from the day you bought it used.)

But this morning, he called me and said that since it was so close to when the warranty expired, Toyota would pay for it out of "Good Will" and there would be no charge for parts or labor.

They have to order parts, so it will be a extra day. But I can live with that.

Two Thumbs Up for Mr. Rosner. Rosner Auto Group
hmm im curious....are they replacing them with the stock boots/axles again? or are they replacing them with some aftermarket cv boots for you, for free? i wonder if they will leak grease again on you
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Old 06-06-2007, 06:19 AM
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Default Re: Rosner Toyota: Two Thumbs Up

Quote:
Originally Posted by Jetes03tundra View Post
hmm im curious....are they replacing them with the stock boots/axles again? or are they replacing them with some aftermarket cv boots for you, for free? i wonder if they will leak grease again on you
They replaced them with stock parts, but since it was free, I shouldn't complain. They did say that if the problem reoccurrs, they would install aftermarket boots for me. Of course, I would have to pay for it this time.
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__________________________________________________

Ride: 2001 Tundra SR5, 4WD, The Lean Mean Green Machine, Lift, Front: Bilstein 5100 Adjustable Shocks w/ Total Chaos Diff Drop, Lift, Rear: 1" Wheeler's Blocks, Wheels: Chromed Factory 4Runner Rims, 17", Tires: Bridgestone Revos, 285/70R-17, Performance: Unichip, Borla Exhaust, Optima Yellow-top Battery, Flux Capacitor, Interior: Dog Hair on Back Seat, Coffee Stains on Console, Bling: TRD Grille, Westin Nerf Bars, Clear Corners & Eurotails, Debadged, Audio: Scion T1808 Head Unit, Audiovox XM Express, Shark Fin Antenna, Other: Viair 450C compressor, 2.5 Gallon air tank, 4-Trumpet air horns, Eye Candy: Hottie Wife in Passenger Seat, Security System: Two Very Large Dogs

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Old 06-06-2007, 10:26 AM
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Default Re: Rosner Toyota: Two Thumbs Up

Quote:
Originally Posted by Cyberbilly View Post
They replaced them with stock parts, but since it was free, I shouldn't complain. They did say that if the problem reoccurrs, they would install aftermarket boots for me. Of course, I would have to pay for it this time.
thats good. Nice to know they are willing to take care of you!
__________________
2006 Chevy Silverado 4wd 5.3 4.10 gears
- Dual flowmaster 40's out back exiting at the sides
- Blackbear 87 octane tune (good for 25hp and its amazing, no more torque management)
- LT headers
14.41 @98mph
A REAL truck.
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