So the dealer customer service rep called me Thursday and asked me about my experience and I told her it was entertaining, I had a great time and I was still laughing about my experience. When I told her everything I said here she acted horrified, which made me laugh more. She asked if I could come back in to meet with another manager and I said no, I'll go somewhere else. I said "I'm going to buy a crewmax, just not from you." I was still laughing when I was talking to her.
Yesterday the salesman called me and asked me to come back in. They could work out a better deal since it was ""the end of the month."" I told him the same thing, still laughing and thanked him for the entertaining evenings this week.
Maybe now they have figured it out, but I doubt it.
Glad you appreciated carsdirect may not be the lowest price in town but its so much less trouble. Then combined with Navy Federal Credit Union as my credit union of choice.
Hit Canyon last Friday night. Going to Saguaro this time. It sounds like it's on fire.
Took my waverunner up to Canyon a couple years ago, very pretty up there. Saguaro full of water now that Roosevelt is topped? Saguaro seemed to always be sucking mud for years, if my memory is half working.
2005 Rockwood 26' 5'er, Michelin LTX MS tires, 270 watts of solar on the roof, 4 T-105 golf cart batteries, Xentrex converter, Outback FX2012T inverter/charger.
If you can't take it with ya, why bother with an RV!
2000 Tundra (bought 9/9/99)
JBA Headers
Gone but not forgotten~
I need to correct you on something! Toyota does not have their employees from the San Antonio plant go work in planting they are put at other plants to work!! I work for the plant in Georgetown Ky and we have several people come from San Antonio to work while their plant is shut down. Toyota takes care of their employees, were all on big family. As far as toyota losing money yea were not making loads of cash but we are still making a profit. Unlike the big three who are all in debt up to their a$$. So just because you had an a$$ hole at a dealer dont knock the ones who actually build the trucks and cars we are actually good people who work hard to make a living. So all in all I think you have a total wrong picture and unless you know what your talking about keep your mouth shut!!
Quote:
Originally Posted by airbornedoc
So I've been test driving the Ford F150, 250, Dodge Ram and Toyota Tundra the past week, finally deciding on the Tundra. The local dealership had one I liked, crewcab 4X4, sunroof, white with brown interior, nav etc. I drove it again two days ago to make sure the tundra is what I wanted. The salesman manager pushed me to take it home to test drive it the day I drove it and I said no I would come back with numbers. He pushed hard for me to buy it that day, even going as far as saying he would show me the invoice and sell it to me for $500 over that. I couldn't help but laugh at his "pushiness."
I called yesterday and told the salesman I was going to take him up on his offer of driving it overnight. I spent a few hours on the internet looking at edmunds, Kelly Bluebook for the invoice prices on the tundra, incentives, and value of my BMW X5. I went to the dealership after a long day at work, put feeding my sons on hold, and the same manager wanted to talk numbers. I said okay and I showed him my numbers on the invoice, their incentives, which he claimed to know nothing about, and the kelly blue book on my vehicle. They inspected my vehicle, which is in great shape, low miles, and is paid off. Then he refused to show me the invoice and over about 20 minutes never went below about $2000 over tundra invoice and that includes the $2000 incentives to the dealer and $500 military (army reserve) discount. I didn't budge but couldn't help laughing at this guy when he said "you're a doctor, I'm going to make a lot of money off of you!" Then when I refused to negotiate he refused to let me drive the truck overnight. I asked him if he needed my number if he changed his mind and he said no because he wasn't going to change his mind.
Now ultimately I'm laughing at myself. I'm the idiot for wasting my time with these clowns. I spent a total of about five hours and it won't happen again. I'm leaning more towards a Ford F250 now. It seems like I read how Toyota posted their first profit loss in history recently, how their having their workers in San Antonio go plant flowers for the city because there is no work at the plant, how they've halted any expansion this year, and how they've shut down some plants down from three shifts a day to one, and how their sales are way down every quarter.
I see more and more people standing on street corners begging for food, money, whatever. We have more and more bank robberies, about one every two weeks now, to the point people just walk in without a weapon and demand a bag of money. I see more and more houses up for sell. There is no industry in this area, no tourism, just government dependent state workers who don't make a huge salary but you always hear have "great benefits." But benefits don't buy cars. Several long term businesses including car dealerships have closed. Apparently this news hasn't reached the toyota dealer in Tallahassee Florida, hee haw hell.
The funniest part of the whole story is I had my checkbook and was ready to write a check for the whole amount of invoice. But it was worth the five hours of my time from working two hospitals and being a single dad to watch these two salesman performance. It was an impressive act, should be on Broadway.
Maybe it will work on the next customer.
__________________
2007 DC 5.7 cutouts,K&N Intake, throttlebody spacer, weight loss program for the truck, and soon to come nitrous 150 shot
Not totally true. There was an article not too many months ago about the San Antonio plant workers doing work around the community, and planting trees or whatever was mentioned, have to see if I can find it.
2005 Rockwood 26' 5'er, Michelin LTX MS tires, 270 watts of solar on the roof, 4 T-105 golf cart batteries, Xentrex converter, Outback FX2012T inverter/charger.
If you can't take it with ya, why bother with an RV!
2000 Tundra (bought 9/9/99)
JBA Headers
Gone but not forgotten~
Last edited by Tankerhank; 08-01-2009 at 03:37 PM.
I need to correct you on something! Toyota does not have their employees from the San Antonio plant go work in planting they are put at other plants to work!!
Hmmm! Seems they didn't tell you about this, I guess.
They build trucks for a living, but last fall Toyota’s local Tundra plant employees found themselves with a different kind of work load.
When rising gasoline prices cut into the demand for trucks, Toyota temporarily stopped production of the Tundra for a 90-day period and brought together these workers as well as employees from seven of its on-site suppliers for a two-week, citywide cleanup project at 17 parks and City facilities in each of the 10 council districts.
Painting over graffiti, cleaning up brush, picking up trash, and planting trees and flowers were just a few of the beautification projects. Over 340 Toyota employees took part in the “City-Toyota Green Clean-Up Project,” volunteering 17,000 hours of labor valued at more than $270,000!
While other communities saw job losses, Toyota’s commitment to San Antonio never wavered. All San Antonians now enjoy cleaner city parks and facilities thanks to the extraordinary community spirit of Toyota and its tireless volunteers.
A special Community Spirit Award was presented to Kenji “Ken” Fukuta, president of Toyota Motor Manufacturing, Texas at June’s 20th Annual Volunteer of the Year Awards.
Toyota to Tundra factory workers: Get thee to a park!
by Jonathon Ramsey (RSS feed) on Sep 24th 2008 at 10:31AM As reported recently, even though Toyota halted Tundra production for a while, the company pledged not to lay off its workers. At a total cost of potentially $1 billion to the company, Toyota instead placed the employees in retraining and civic works programs during a Kaizen and Development Period.
What kinds of civic programs? One of them, in San Antonio, is called the City-Toyota Green Clean-Up Project, which has put up to 340 workers on the streets to "clean, paint, and plant." Factory staffers have painted curbs, picnic tables and trash cans, trimmed trees and plants, and cleaned up lots. While employees do want to get back to the factories, they're enjoying the time away and being able to give back to the city -- all the while earning their regular wages and benefits.
A second round of city improvement will begin next month. After that, Toyota expects to have all hands on deck again at the factory in November, building 2009-model-year Tundras.
As far as car salesman go anythangs fair in love and war. When you buy a car it's war of money cause the way car salesman gets paid is by how much money they can get from you. It's not dishonarble it's just how thangs are set up. When dealing with a car salesman you have to let them know upfront that the games over and only hard negotiations will be tolerated. A good salesman will appreciate this as it waiste a lot less time. Trust me, your same experience can happen at a ford dealership. My everyday work makes these car salesman antics mild so I personaly relish mixing it up and playing their stupid games. Why cause I like to drive a hard bargain and save me & my family some real money. I shopped nissan, chevy, toyota & dodge to get the best deal I could(08 dblcb tundra). Why I didn't shop ford can be sumed up in exactly 2 words can we say: ELECTRICAL FIRE
I've noticed something strange and this is not brand specific, ive seen it at Toyota, Chevy and Dodge. It seems if the sales department is good than the service department is lacking and...if the sales department is bad than the service department is good. I've never seen both good at the same dealership so I end up buying at one and having it serviced at another
Wow, it's kind of like my grandfather used to say, "better to keep your mouth shut and let people think you're an idiot, then to open it and remove all doubt." For everyone else, thanks for the help. I'm going to a different dealer armed with numbers and waiting on carsdirect dealers to contact me.
It was this same reason that steered me away from nissan.
I had an 08 tundra 4x4, sold it because it had to many issues. tried for a titan 4x4. The A$$ holes are so concieted over their "average" truck and thought it was so good they wouldnt sell it to me any lower then MSRP. $39,000+tax. Screw that. 6 Nissan Dealers and all same BS.
Went back to toyota, asked invoice, I offered a nice 5% profit from actual dealer cost, which was I believe $32,500 ish, they said ok and i pretty much walked out with a 2010 Rock warrior ttundra 4x4 for under $36,500. fully loaded. You need to try the right dealer. Im embarrassed to drive to the dealer by my house.
Those people chose to help the community, he made it sound like toyota made them do it. All in all dont bash the workers or toyota just because you got a a$$ hole at the dealer. Im not in this to argue just dont bash us as a whole, bash the dealer and I have no problem with that!
__________________
2007 DC 5.7 cutouts,K&N Intake, throttlebody spacer, weight loss program for the truck, and soon to come nitrous 150 shot
We didn't like the salesman we were dealing with at the Lexus dealership so instead of going to the next Lexus dealership (about 100 miles away) we chose to deal with another salesman recommended by a relative at the same dealership. We would have gone with our relative's salesman originally, but he wasn't available the day we wanted to look at vehicles. He didn't have a problem taking over the sale. He said he'd rather us change salesmen than go to another dealership if we weren't happy with who we were dealing with originally.
Many years ago I was out of state visiting family and sold them my vehicle and went looking there for another. while i was looking at one vehicle, this guys says what do you think of this vehicle that was next to it. It was in really good shape with lots of new parts like tires, brakes, and exhaust. But he could not get the salesman down low enough. he told me the asking and how far they would go. he left. so i got interested. walked in and asked salesman first in line. he give me a higher asking and guarentees me that they would not go as low as the other guy had already told me. So what do I do? I walk 10 feet to the next salesman and said I am interested in that vehicle. the guy said they would deal. I ended up getting 40% off.
Guys, no one's immune. I have been a part of this board since the year 2000 when members had #'s so you could see their tenure here, and I was member #199.
Have helped a lot of members here with building the needle in a haystack more times than I can count, and have been with Toyota for pretty much 30 years. Even the best of us get jerked around on a car purchase... the last two non-Toyota vehicles I have bought were both a process and pain in the ***. The Pontiac Solstice I bought for my son when he turned 16 was a car I really paid over the MSRP for... because that was truly the best deal I could do under the circumstances. I needed the car quick, and it was at the debut for the automatic tranny models, and his car was scarce, and the guy had it in the right color combo witht the right leather, etc. Was it a good deal? It was for the dealership, and for me, I got the car immediately a few days before his 16th birthday... I promised (long story) and now that I look back on it, I feel as if they took care of me as best they could in that weird "it's worth more than sticker" market. Some cars just have that sort of demand for a while., It was a good deal for me because I was able to get the right car -- and that was crucial.
On my Lexus hybrid, that was another story. Since Lexus is a "sister model" to us, I walked into the fleet manager's office in Lexus Mission Viejo store on a Sunday in early 2006 and wanted a GS300 (or so I thought) but after driving one, I realized I could make do with a Camry SE V6 -- that Lexus wasn't what I expected. For 50K I wanted something special and it just didn't feel that elegant to me. I asked the guy to drive a 400h and fell in love. Found the color I wanted, model etc right there. I said I wanted to head home for a half hour and check something out. I went home, logged into gotomypc and opened up my program to calculate leases. I pulled up the invoice for the Lexus and got the residuals. I did my own lease on screen and printed it. I knew my buy rate, and all my numbers were in line with what the guy promised.
Lemme tell you, when I went back, it was NOT pretty. They were $30-40 a month higher and when a sales manager comes back to me with the felt pen numbers scrawled all over the page -- like a write up - he in essence was desking my deal... I will always remember the guy's name (Casey Jones, like the railroad) ... and I said "are you a closer? You are trying to pencil me???????" and he looked quite sheepish when admitting that they were not going to write the lease 'at the buy rate' because finance needed to make money on me too. Well, I walked out. No, I pretty much RAN out. Boy was I pissed. These folks KNEW I was a long time Toyota fleet person and I live locally.. in Laguna Niguel. Talk about surprising disrespect.
I told someone I knew at work about that experience that following Monday & was then referred to a woman at Westminster (Andrea). They had the car, I walked in, signed at the numbers I'd calculated myself with ease, and left with my car. I'll always appreciate that. Now, I have a friend at South Bay Lexus (Gloria) so I would call her if I needed one, and she would take care of me but I will also never forget the fools at Mission Viejo for their actions.
In some cases, you can't go find someone else at a dealership to buy from... not when the sales manager might be the cause of your dismay. In my case, that was the case. I elected to move on with no hassle. It's hard to switch salesmen at dealerships because you are really not taking anything away from the bad guy. He still gets 1/2 the deal by virtue of the way things work at most all stores.
__________________
Dianne Whitmire
Fleet & Internet Manager
Manhattan Beach Toyota|Scion
1500 N Sepulveda
Manhattan Beach, CA 90266 dianne@earthlink.net
310 939 7801 ofc
949 689 0717 cel
Re: Read about these toyota salesman, hahahahaha
Linear Mode
