Question Trying to buy 2010

[jumboloan]

I agree it is efficient for Toyota. That is my whole point. It is inefficient for me so I can't buy what I want, just what I'll settle for given the dealer's machinations. In the end I walk away from Toyota.

Why not be customer centric? Let me place the order I want.

[canddmeyer]

Originally Posted by pagemaster

It is not deficient. It is actually effcient. Toyotas approach is to make as much profit per unit as much as possible. By restricting how many Sequoias a dealer gets keeps demand up and profit higher.




Toyota system of producing cars has never worked this way. Toyota wants the customer at almost all cost to buy a vehicle that is on the lot. Toyota does not want its customers to order vehicle. This method keep inventory at a stable level and profit high.

For me it is also deficient. In 2003 I couldn't purchase a high end 4Runner without a mandatory sunroof, as I'm too tall. Therefore I got an SR5 and Toyota lost a Sport or Limited sale. Come 2009 when I was ready to purchase another vehicle I couldn't find a Sequoia in stock anywhere except at a dealer who won't deal. Three local dealerships had zero in stock, the local fourth 'non'-dealer had fifteen of them. So I didn't buy another Toyota. Toyota waited too long to start up their Sequoia manufacturing again.

If that's efficiency then I can do without it. $32,000 went elsewhere.

[sandforblood]

Jumboloan, This is what I was trying to tell everyone. They do not order a car to be built the way you want it. No one does! I say this until i am blue in the face and no one listens.

My advice is to go to every dealership, even the ones that are hundreds of miles away and find what you want and try to make the best deal out of it.

I bought mine back when they had the 5500 rebate and I had to go 70 miles to get it! In Socal! where there are dealerships every 10 miles literally! i still grinded them down another 8000 over the rebate. Now it is harder because all the dealerships have very low in ventory levels.

BTW you wouldnt order a custom microwave you just go to the store and look at what they have available, if you dont like the ones they have then you wait for the right one to come along.

If you need help I can help you with the deal I am an auto buyers agent. I can represent you in your auto negotiations.

[SE2000]

When I went looking for my truck, I went online to see what dealers had in stock. checked with dealers hundreds of miles away. I even found my first choice at a local dealer and went there and the salesman and manager said they did not have that truck there. I actually found it on their lot but they were so bad to work with, I went with a better dealer and a cheaper truck

[jumboloan]

I have $55k ready to spend on a Sequoia. I want what I want and I'm not going to call all of these dealers, travel hundreds of miles, and spend my time and effort. If nobody is going to take my order and guarantee delivery in a reasonable timeframe then I'll find a brand who will. A microwave I understand because there is not enough margin to make it worthwile. A $55k purchase is different. If nobody wants to deal on my terms (I'm the customer remember) then I'll either find someone who does or I'll wait another year and try again.

[sandforblood]

Here is a econ lesson for you
Toyota dealers had an excess supply of sequoias a year ago.
prices dropped because people could get a good deal on existing inventory.
right now demand is still low so dealers have dropped inventory levels to minimums of 1 or 2 vehicles per dealer.
This means you have a very low negotiation power because dealers understand that people WILL call and search and go hundreds of miles for the right sequoia.
BTW i wouldnt buy one cash if I were you because auto interest rates are so low right now you could earn more from just a low yield note or some other investment.
oh yeah one other thing is that margins are relative anyway so they are allways a % not an amount of the price. they dont sell as many cars as microwaves so the % is the same but just quantitiy is more. If i made a 3 % profit margin on a car i would jumoing for joy right now as a manufacturer. And that is built in to the invoice anyways.

And yes, the customer is always right and I would take your 55k and "order" your sequoia for you. but why not pay 43k for the one that is close to what you want and still be "right"

BTW again sorry for the huge post and if i am being a dick.

Originally Posted by jumboloan

I have $55k ready to spend on a Sequoia. I want what I want and I'm not going to call all of these dealers, travel hundreds of miles, and spend my time and effort. If nobody is going to take my order and guarantee delivery in a reasonable timeframe then I'll find a brand who will. A microwave I understand because there is not enough margin to make it worthwile. A $55k purchase is different. If nobody wants to deal on my terms (I'm the customer remember) then I'll either find someone who does or I'll wait another year and try again.

[SE2000]

Sand, you are not being a dick. I don't get the I am not going to do any work because I have money. Or I'll wait or go elsewhere. If you don't care what brand you are getting, then fine.
I am sure anyone willing to pay heavily for a vehicle so they can save a few dollars on their cellphone plan, can easily find a salesman willing to find them the vehicle they are looking for.
I called around as I am not. Therefore I got a new truck cheap. Not many people get paid per hour what I paid myself by doing some smart shopping. And it was tax free income and less sales tax to boot

[pagemaster]

Originally Posted by sandforblood

And yes, the customer is always right and I would take your 55k and "order" your sequoia for you. but why not pay 43k for the one that is close to what you want and still be "right"
:

I would take the order for the customer as well and try and see if I can get him the Sequoia he wants.. Right now it Ontario Toyota has no Sequioa Platinums on the lots in some GTA areas...But way way way out in Welland Ontario they have a nice red platinum Sequoia. The dealer either trades the red Sequoia or the customer deals with Welland. BTW the Welland Toyota must be the small Toyota dealer in North America. It was a two car showroom.

[jumboloan]

Here is your econ lesson: I have money. I want the product. You want the money. You provide the product.

If you do not provide the product you do not get the money.

I owe you nothing in the way of brand loyalty or spending my time searching around.

Does anyone in the entire country have a 2010 7942 White/Graphite stock from the factory?
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[SE2000]

To think the corporation cares about catering to one individual who is as likely to buy another brand next time is way too self centered. Now if you want 10,000, you might get their attention. got the money for that? there's another economic lesson.
wish you get what you want. complaining here in a forum that toyota doesn't own, may make you feel better, but that is it.
I have no brand loyalty, I go where I want. I have no loyalty to a political party, a sports team or celebrity as I know they don't care about me either. we all should think the same.

[LifeTech]

Originally Posted by SE2000

To think the corporation cares about catering to one individual who is as likely to buy another brand next time is way too self centered. Now if you want 10,000, you might get their attention. got the money for that? there's another economic lesson.
wish you get what you want. complaining here in a forum that toyota doesn't own, may make you feel better, but that is it.
I have no brand loyalty, I go where I want. I have no loyalty to a political party, a sports team or celebrity as I know they don't care about me either. we all should think the same.

I agree completely. May sound cynical to many here. But it is true .

I was astounded at how hard it was to get the new 2009 Corolla XLE with the OE Nav option. I did place the order very early in production (winter, March 2008) Sure there was no inventory anywhere. I Understood that.


Price wasn't even the issue at first. I got $500 over invoice for the Base XLE plus added every existing available option code that TMS published. Got these options at invoice. It wasn't a struggle for pricing.

The salesman new that the OE Nav was the deal maker. Without the OE Nav. The deal was killed.
I was called numerous times close to the delivery date. saying the date was pushed out a week here and there.

I signed the contract with a VIN. The only way I buy any new car. So I knew there was a XLE unit with my name on it.
Turns out that Toyota Canada could not get the Nav units to the Line when my order was placed. I was repeatedly told that they have limited Navs available. Yet the Cali production line have many of them. Living here in the NE I could not get a Cali made vehicle. I called TMS USA with order in hand and was refered to the Regional rep here. He verified what the Dealer stated. Toyota will decide what is built based on demographics and past sales stats. It is pre programmed as to what is being built at each assembly line. It appeared what few OE Navs built were only being installed in the "S" Corolla.(Contrary to the option sheet.) The rep. stated special orders are accepted only through TMS. At special order extra pricing! But I was able to get The vehicle with the Nav. My unit was pulled off the line and sat. I agree not a good thing as far as QC is concerned. It is very hard to pull a vehicle off the line. It is almost NEVER done. It cost TMS money. I got the 09 XLE complete as ordered in June.

I will never do this again. Never buy a Just released New Model that has option conflicts. The Dealer was lost and out of the TMS loop. I pulled my hair out. To date I have Never seen an XLE with The OE Nav. The dealer has Never seen another as we speak.

The dealer will only order an Corolla 'S" model with the Nav package. Customers have no choice.


Never again.
BTW, the OE Nav option deletes the Blue Tooth and Steering Wheel Audio controls. Which would be otherwise be standard on a NON-Nav equipped Cor. XLE!
Go figure.

LT

[LifeTech]

Originally Posted by SE2000

To think the corporation cares about catering to one individual who is as likely to buy another brand next time is way too self centered. Now if you want 10,000, you might get their attention. got the money for that? there's another economic lesson.
wish you get what you want. complaining here in a forum that toyota doesn't own, may make you feel better, but that is it.
I have no brand loyalty, I go where I want. I have no loyalty to a political party, a sports team or celebrity as I know they don't care about me either. we all should think the same.

I agree completely. May sound cynical to many here. But it is true .

I was astounded at how hard it was to get the new 2009 Corolla XLE with the OE Nav option. I did place the order very early in production (winter, March 2008) Sure there was no inventory anywhere. I Understood that.


Price wasn't even the issue at first. I got $500 over invoice for the Base XLE plus added every existing available option code that was available. Got these options at invoice. It wasn't a struggle for pricing.

The salesman new that the OE Nav was the deal maker. Without the OE Nav. The deal was killed.
I was called numerous times close to the delivery date. saying the date was pushed out a week here and there.

I signed the contract with a VIN. The only way I buy any new car. So I knew there was a XLE unit with my name on it.
Turns out that Toyota Canada could not get the Nav units to the Line when my order was placed. I was repeatedly told that they have limited Navs available. Yet the Cali production line have many of them. Living here in the NE I could not get a Cali made vehicle. I called TMS USA with order in hand and was refered to the Regional rep here. He verified what the Dealer stated. Toyota will decide what is built based on demographics and past sales stats. It is pre programmed as to what is being built at each assembly line. It appeared what few OE Navs built were only being installed in the "S" Corolla.(Contrary to the option sheet.) The rep. stated special orders are accepted only through TMS. At special order extra pricing! But I was able to get The vehicle with the Nav. My unit was pulled off the line and sat. I agree not a good thing as far as QC is concerned. It is very hard to pull a vehicle off the line. It is almost NEVER done. It cost TMS money. I got the 09 XLE complete as ordered in June. I stood my ground even though the Salesman wanted to kill the order and reorder saying I would have better luck.

I will never do this again. Never buy a Just released New Model that has option conflicts. The Dealer was lost and out of the TMS loop. I pulled my hair out. To date I have Never seen an XLE with The OE Nav. The dealer has Never seen another as we speak.

The dealer will only order an Corolla 'S" model with the Nav package. Customers have no choice.
BTW. upgrading to the Nav deletes the BlueTooth and steering wheel audio controls. Go figure.


Never again.

LT

[Cajun93]

[QUOTE=jumboloan;1289386]Here is your econ lesson: I have money. I want the product. You want the money. You provide the product.

If you do not provide the product you do not get the money.

I owe you nothing in the way of brand loyalty or spending my time searching around.


Sorry- it does not work that way in the real world.

[jumboloan]

Perhaps if Toyota loses a few billion more they will understand that it is the individual customer they must serve, not their supply chain.

[Cajun93]

I was in your shoes. I knew what I wanted and had the funds for the product I wanted. I had a very particular pkg I wanted. Had I sat around and asked for Toyota to ship the truck to me I would never have the vehicle I wanted. Keep in mind you WANT something too. Sometimes when you WANT something you have to go get it. If you don't want the product bad enough to put out some effort- don't blame the company. I'm not saying drive around the world looking for your particular pkg, just get on the phone, send a few emails, drive to a couple dealerships.
My EXACT pkg I wanted was at the nearest dealer. It was not listed in the inventory computer system because it was DEMO'd. You'll need to put out some effort to get what you want.
Toyota will not find your pkg, ship it to you, back it into your garage with a full tank of gas, freshly waxed and the papers filled out, ready to sign. Won't happen.