I'm pretty amazed at how hard it is to buy a 2010 Sequoia. You can't just walk in to a dealership and place an order and wait for it to be built for you. Dealerships are allocated a certain number and type and they hope you will accept what they have coming to them. They can steer some of the options their way and will see if any other dealerships have your match, and then try to get it to you.
But basically I am surprised at how the customer is not the focus in this process. I'm spending my time trying to understand each dealers inventory in my area and hope I get lucky. So far no luck.
On the other hand since this is not working ordering a Ford Expedition is easier. The dealer orders what you want and if it is not in inventory somewhere else it will be made for you in 6-8 weeks. While Sequoia is my first choice I am not feeling it is going to work out.
Just curious if you've had any discussions with the dealer on pricing for the 2010. I'm trying to buy a 2008 but can't seem to find the deal I feel is reasonable given the fact it is a 2 year old vehicle and was wondering about your experience on the new model.
I have a lot of experience on 2008s since that is what I've been trying to buy up until a few days ago. You can get a 2008 for about 5-6k off MSRP plus whatever the Toyota rebate is in your area 3-4k. So for a 4WD 2008 limited with rear door, moonroor, I've found 3 prices right at $43k. Autotrader.com is a great resource.
For 2010s the dealers are trying to get a line going to see the demand so they can set the price. They don't want to sell their allotment early, they may even wait for them to arrive and then let foot traffic dictate their price.
If you go to toyota.com the pricing for the 2010 Sequoia is up in there website.As far as deals for 2008-2009(which they did not make alot off),I do not see alot of dealers giving discounts till they receive the 2010 models which will come out in 2-3 weeks.The 2010 Tundras are already on the lot of most dealers.One reason they will not give enough discounts is most dealers do not have many is stock maybe 1 or 2.
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I'm pretty amazed at how hard it is to buy a 2010 Sequoia. You can't just walk in to a dealership and place an order and wait for it to be built for you. Dealerships are allocated a certain number and type and they hope you will accept what they have coming to them. They can steer some of the options their way and will see if any other dealerships have your match, and then try to get it to you.
But basically I am surprised at how the customer is not the focus in this process. I'm spending my time trying to understand each dealers inventory in my area and hope I get lucky. So far no luck.
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This would be be typical Toyota. The last thing the dealer wants and Toyota wants is to send the the dealer the allotment of Sequioas as well as a additional build to order model.
This is a smart move on Toyota's part. Now I can understand a customer wanting to be able to order the model but Toyota's goal is to sell the vehicles that are in inventory and not the ones that are not yet built.
In Canada, most dealers will not let you test drive a Platinum unless you are very serious about buying the model.
Pagemaster you may be right, however i think that they dont want to get stuck with 15 new 2010 sequioas again that they have to take 12 to 13 k off the price . Expect to see 1 or 2 on the lots from now on.
BTW no manufacturer can just build to order. All the dealerships do is call around and dealertrade or wait for one to come down the line that is similar to your "Order". The assembly line is just not set up for it. Its kind of like a slot machine. they program in the percentages of what they want to build and the robots just assign the options. This is what I was told when I visited the Ford and Toyota Factory.
Hey I hear what you guys are saying. But as the customer I don't really care. I want X and am willing to pay. Toyota and their dealers need to figure it out. What about all of these fancy Japanese production techniques that are so much more efficient I hear about? After all of the hype and the decades of hearing about Deming and six sigma I'm amazed that I can't walk into a dealership and place an order for what I want. I thought it was just the American car companies that mass produced and shoved out inventory!
My 2010 Expedition can be in my driveway in six weeks replacing my 2000 model that did an "okay" job for $105k miles.
Hey I hear what you guys are saying. But as the customer I don't really care. I want X and am willing to pay. Toyota and their dealers need to figure it out. What about all of these fancy Japanese production techniques that are so much more efficient I hear about? After all of the hype and the decades of hearing about Deming and six sigma I'm amazed that I can't walk into a dealership and place an order for what I want. I thought it was just the American car companies that mass produced and shoved out inventory!
My 2010 Expedition can be in my driveway in six weeks replacing my 2000 model that did an "okay" job for $105k miles.
If you want "OK" for another 100k miles then head back to the Ford dealership . I agree that there should be more flexibility when it comes to options but I guess Toyota has put themselves into a position where they can dictate what they want to do and apparently people still want to buy their cars over the big 3.
I appreciate the level of customer service I receive at my dealership. When I had my old chevy it seemed that everytime I went to the dealer I was being soaked for something new. This put a bad taste in my mouth. My dad owns a 6.0 psd excursion that has been a repair whore since he got it.
Your decision is really the only one that matters, remember that. Whichever vehicle you feel will give you the most satisfaction and bang for your buck I say go for!
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When I was looking for a new SUV a couple months ago the Ford dealer was the only one willing to build a vehicle if I was willing to wait 6-8 weeks for delivery.
The new tundra is the first and maybe only vehicle that can be built to order. You lose quality when you customize orders. Although it would seem easy enough to program in a specific option list and build a few.
Luckily many options are available over the parts counter. This means you can add only the specific things you want
The Expedition is superior in both interior materials and fit and finish. There is no doubt about that. However, that 5.4 is a horrible dog, and the resale is bad - even for a V8 SUV.
Well I really don't know why they will not order one for you (JumboLoan) I was looking for a Limited 2010 white est. graphite int. with no DVD or navigation. There is no such thing made. So one salesman ordered one for me...should be here in 2-3 weeks. Then without my knowledge another salesman from a different dealership ordered one too that will be here around the 8th. I just placed an order that was accepted last week and that will be here in Sep. The only reason I ordered one from this dealership was he gave me a good starting point for dealing. $44,800! That includes floor mats & destination fee of $800.
So it is possible to have one ordered. All they do is take one that they have allotted (sp?) to them and swap it out for yours. It does take time to find out if they accept it but it all 3 cases for me, it was. You just have to fine the right person & dealership willing.
best of luck!
What I learned is that they don't order anything. They are given an allotment and they can make some changes to that allotment to a certain degree. However the dealer may not want to sell his allotted vehicle to you if he can thinks he can get a higher price. The dealerships in my area are refusing to sell the car to me until it arrives because they believe they can get more for it from foot traffic.
This is my point that the way Toyota approaches their customers is deficient. They get you excited about the product, let you pretend to build it online (which is a sham - see above point), and then you are on your own trying to acquire it. Why not just take my order online, work out what you need to behind the scenes, and produce the product to me? In the end Toyota's customer is not the end consumer but their dealerships.
This is my point that the way Toyota approaches their customers is deficient.
It is not deficient. It is actually effcient. Toyotas approach is to make as much profit per unit as much as possible. By restricting how many Sequoias a dealer gets keeps demand up and profit higher.
Quote:
Originally Posted by jumboloan
Why not just take my order online, work out what you need to behind the scenes, and produce the product to me? In the end Toyota's customer is not the end consumer but their dealerships.
Toyota system of producing cars has never worked this way. Toyota wants the customer at almost all cost to buy a vehicle that is on the lot. Toyota does not want its customers to order vehicle. This method keep inventory at a stable level and profit high.
[QUOTE=pagemaster;1282160]It is not deficient. It is actually effcient. Toyotas approach is to make as much profit per unit as much as possible. By restricting how many Sequoias a dealer gets keeps demand up and profit higher.QUOTE]
Not sure it's that efficient. I'm about to order a 2010 Sequoia but if they can't get what I want... I'm gonna go accross the street and buy an MDX.
Another thing that is anoying is their color combinations, why can't we just decide which interior/exterior combo we want?
I can understand that the Red rock color is for Platinum only, but the other two interior colors should always be available.