Tundra frame rust recall??? [Archive] - Page 4 - Toyota Tundra Forums : Tundra Solutions Forum

: Tundra frame rust recall???



Pages : 1 2 3 [4] 5

Pipecrew
03-20-2011, 08:25 PM
I had my 2000 Tundra inspected on the first of March and they are putting a new frame under my truck this week. I live in MI, Dunning Toyota is my local dealer. I will keep everyone up to date on how it goes. They gave me a Mini Van to drive. Should be finished in 5-7 days.
Replacing headers, Cats and O2 sensors.

Great reading all 100 Pages !!


I'm taking my 03 to the dealer this week to have them look at the frame.

Pgaski, is the dealer replacing the headers, cats and sensors or are you paying for those reapairs??

Pipecrew
03-21-2011, 09:43 AM
Just got back from the dealer. My 2003 passed the inspection. The service manager told me that the frame will be covered for 15 years from the production date. Also found out my converter is covered until October of this year. This might come in handy if my engine light comes on again. It won't cover the O2 sensors but will cover the converter.

4doubleyaD
03-21-2011, 10:35 AM
Just got back from the dealer. My 2003 passed the inspection. The service manager told me that the frame will be covered for 15 years from the production date. Also found out my converter is covered until October of this year. This might come in handy if my engine light comes on again. It won't cover the O2 sensors but will cover the converter.

Yeah, my dealer also told me that my truck is covered for 15 years from the production date. That's baloney because it doesn't jive with the letter Toyota sent us about the recall which states that it expires in 2012. That is why I called the Toyota Customer Experience center at 800-331-4331. They confirmed to me that it expires in 2012, so always take what your dealer tells you with a grain of salt. It seems sometimes the dealers are left in the dark just as much as we are. If your truck passes the inspection, you should definitely call the experience center, follow the prompts for recalls and start a case specific to your vehicle. I did this and was told that Toyota will be offering undercoatings to help keep it from rusting so quickly. This is obviously not a fix for the problem but will help a bit, and will help Toyota gain a better perspective on the extent of the problem. I tried to get more info out of them as to how the undercoating will be performed and how they will be contacting us, but could not get a clear answer. They told me that, because my truck had already passed the inspection, my dealer would contact me when they were ready to start performing undercoatings. I think the truth is they are still working on the issue and are not ready to start spraying undercoatings yet, so once again take the info they give you with a grain of salt... Bottom line is, make sure you get your truck inspected before 2012. If it doesn't pass and you get a new frame, good for you. If not, then call the experience center and get the ball rolling on your undercoating. The more of us who call, the more familiar they will become with the nature of the problem and the fact that not all of us need new frames, but need something to slow the rust.

I hate to say this but after all this I am no longer a die-hard Toyota fan. My '01 Tundra is the 5th Toyota truck I have owned, and it may be the last. My first was an '89 pick-up. Then I had an '87 4runner, a '96 T100 and an '05 Tacoma. The T100 was the best of them all and the cheapest to own. Don't get me wrong, the engine and tranny at 140k on my Tundra are still running strong, but a rusted frame on a 10 year old truck is a big deal, and I don't feel like Toyota is not doing enough to keep me as a loyal customer. In the past year I have spent over 3 grand keeping my Tundra maintained... not my idea of a reliable vehicle.

Pgaski
03-21-2011, 03:41 PM
Just want to clear things up. When I dropped off my truck at Dunning Toyota they went through the list of parts that will be covered under the recall and what I would have to pay if I wanted to get anything else replaced.
They where very easy to work with and there was only a labor fee for the parts that I provided for replacement during the frame swap.

neumannbruce
03-22-2011, 03:47 PM
In January 2010, my Dad sold me his 00 Tundra which spent its entire life in Wisconsin. The truck now resides in Utah where I had it inspected by a local dealer and the frame was found Not perforated. I was told that I would be contacted about a special undercoating they would place on the frame. After nearly a year, I decided to call and request a case number (per recommendation of this thread). A Toyota representative called me back this afternoon. She stated that they would be setting up facilities in the Rust belt for frame rustproofing. Since I now live in the “Denver Region” my vehicle would not qualify for the undercoating since the truck currently resides in a low risk region.

I asked them if they would stand behind their product & ship my truck to a treatment facility since my 00 sold in June of 1999 saw 10 Wisconsin winters even though it now resides in a low risk area. I kindly explained that my truck has 92K miles and currently see’s 3-4K miles per year and will probably rot out before its useful life is over. I was denied. Since my situation isn’t a common scenario, they know denying me won’t be a problem.

This is frustrating to own a vehicle where the manufacturer won’t stand behind their product simply because I now live in a “low risk” area but the vehicle spent its entire life in a “high risk” area. Toyota needs to stand behind their products. Does anyone have any suggestions about how to escalate this?

Pgaski
03-25-2011, 05:50 PM
Update, The dealer called and said the truck was done, It only took 3 days to swap out the frame, I delayed the repair 1 day because I was waiting for parts from rock auto. Upon first inspection I found the power steering pump lines leaking. The reservoir emptied out in about 30 mins just sitting there in the shop idealing. I took a good 25mins checking everything over and test driving it. It now has a strong pull to the left and is missing a few small fasteners on the splash guards on the inter front wheel wells. I rejected the truck and requested that they fix these items. It should be finished by Monday.
The test drive was very solid. It was like driving a new truck just with old sheet metal.

yotatoter
04-01-2011, 07:44 PM
Hi ,mine is the shop getting the frame replaced,Did you have to pay for the transmission mount or did toyota pay for it? I had to pay for my transmission mount and engine mounts and also all the shocks and struts and also the steering cylinder clamp. I just wondered if that seems normal?? The good news is they should have my truck down this weekend...I can't wait..

Pgaski
04-02-2011, 10:15 AM
I only payed for the transmission mount(110.00) they installed it for free. The engine mounts, and steering clamp where replaced as part of the recall. I did provide headers, new cats and o2 sensors and they put them on for free. I also had the power steering rack bushings and sway bar bushings replaced. My shocks where only one year old. The total bill was 517.00.

Kuntryboy
04-02-2011, 11:11 AM
is there an easy way to tell if you have this by looking up under the truck? what should i look for? thanks

dubktrd
04-03-2011, 05:28 PM
I just got my truck back. I took 30mins to inspect there work. Found out they forgot to install my front skid plate,recharge my ac feron, and was missing front splash guards. I recommened anyone who's getting there truck back ,inspect your truck good just don't stand there and say it looks good. Other than that they did a great job, they replace my trans mounts,lower control arms,steel brake lines and much more on the listed that toyota covered.

Pgaski
04-07-2011, 08:36 AM
Just had to take my tundra back today to the dealer for a second time. The power steering rack is still leaking, both front drive shaft seals are leaking diff oil also two inner CV joints are throwing grease. I didn't have any leaks prior to the frame swap.:mad:

MAKE SURE YOU CHECK YOUR TRUCK OVER WHEN YOU FIRST PICK IT UP.

YOTAtoy
04-11-2011, 11:04 AM
Taking my truck in on Wednesday for the frame inspection, cross member inspection, and trailer harness inspection. Will post a follow up afterwards.

yotatoter
04-11-2011, 12:42 PM
This a follow up post for my 2000 tundra, Okay so I got it back but I am NOT very happy with the work that was not finished. 1st. they did not bleed my brakes and they did not replace a leaking rear brake line that was NOT leaking prior to taking it in. Next they forgot to tighten my center carrior brg. bolts fot the drive shaft,lucky I found it as I drove about 400 miles on a trip like that. Than they forgot to tighten my front bumper/fender bolts and they were rattling like crazy. They also cut my rear trailer harness wire and did not plug it back in the harness and the male plug is missing. There was some other stuff that I cannot remember right now ,but the moral of the story is "Check your truck out well before taking it home". Other than all that the truck drives much better..

dubktrd
04-11-2011, 06:15 PM
Just had to take my tundra back today to the dealer for a second time. The power steering rack is still leaking, both front drive shaft seals are leaking diff oil also two inner CV joints are throwing grease. I didn't have any leaks prior to the frame swap.:mad:

MAKE SURE YOU CHECK YOUR TRUCK OVER WHEN YOU FIRST PICK IT UP.


Please let me know what you find out. I'm having th same problem with my cv joints throwing grease thanks

bearbrew
04-11-2011, 06:54 PM
Neumannbruce,

Have you considered driving your truck back to Wisconsin, selling it back to your dad, have the undercoating done, then buy it back and drive back home?
Or, pay to have the undercoating done which would most likely be a lot cheaper.

Pgaski
04-12-2011, 05:56 PM
I haven't got it back yet. They are putting new seals in the powersteering rack and replacing the front driveshaft seals as well. The inner CVs are getting new straps around the boots.

YOTAtoy
04-13-2011, 07:52 AM
Well just returned form the dealer, failed the inspect, they said they will order the frame and should be here within 6 weeks or less and they will call to bring it in for replacement.

Kuntryboy
04-13-2011, 08:41 AM
its starting to sound like this is a huge hassle...

jbtoy
04-13-2011, 09:43 AM
This a follow up post for my 2000 tundra, Okay so I got it back but I am NOT very happy with the work that was not finished. 1st. they did not bleed my brakes and they did not replace a leaking rear brake line that was NOT leaking prior to taking it in. Next they forgot to tighten my center carrior brg. bolts fot the drive shaft,lucky I found it as I drove about 400 miles on a trip like that. Than they forgot to tighten my front bumper/fender bolts and they were rattling like crazy. They also cut my rear trailer harness wire and did not plug it back in the harness and the male plug is missing. There was some other stuff that I cannot remember right now ,but the moral of the story is "Check your truck out well before taking it home". Other than all that the truck drives much better..

I know it is posted in this thread and maybe missed, but, I would encourage folks to have 2 inspections and walk arounds when having your frames done.

First, before they actually take it apart. Note overall conditions of body panels, doors, etc so you do not end up with mystery scratches or damage. Same for the primary driveline.

Then, when the work is done, a full inspection of the truck for body panels, and then your most important driveline. I would not take the truck off their hands until a full test drive is performed so you know it feels right, and more importantly drives right. (brakes, steering, alignment, etc). No arguments with dealer when you are dealing with it first hand before you drive away, IMO.

dubktrd
04-13-2011, 06:52 PM
Note to everyone,when they replace your frame they are gonna cut all those plastic ties that hold the wiring hardness . They are not gonna waste there time unhooking them one by one. I notice this today when I went under to change my oil.

dubktrd
04-13-2011, 06:55 PM
its starting to sound like this is a huge hassle...

Damn right someone needs to start a new thread about problems/issues they are having since getting there truck back from a frame replacement deal.

Kuntryboy
04-13-2011, 08:27 PM
i im afraid for some reason my truck might have it, dont know why cause its whole life has been in Georgia and South Carolina only. but i might take it in anyways and get checked

jack mccarthy
04-13-2011, 08:56 PM
Damn right someone needs to start a new thread about problems/issues they are having since getting there truck back from a frame replacement deal.

Yeah, I'm a little concerned that they'll make my steering rack leak much worse than it currently does. Right now it only drips into the boot and dries up after a few days.

Last time I had the steering shaft boot replaced at one dealership, they caused the need for the whole steering rack to be replaced since they damaged the seal to the steering rack on the left side in the process.

New exhaust leaks would also be another thing to worry about.

I'm mostly concerned it would be my word against theirs and I'm just not sure how to protect myself legally. Even taking photos before/after would probably be disputed as to when they were taken. Getting a witness would also be a hassle.

Pgaski
04-14-2011, 04:40 PM
Update.. Got my truck back for the 3rd time today, they replaced the steering rack, front Dif seals and inner CV Boot stainless straps that wrap around the boot and hold it in place. Everything was covered by Toyota. They really stepped up and took care of everything. Thanks Dunning Toyota.

Pgaski
04-14-2011, 05:10 PM
Checklist for Truck Pick-up.

4x4 Engage and Disengage
Drive in 4wheel Hi - Then check for leaks at front Dif./Also engage and test 4Wheel Low
A/C Recharged
Coolant Refilled
Powersteering Refilled
Check for powersteering leaks at rack and hoses from reservior.
Tranny fluid properly serviced
Brake fluid serviced
Lower ball joints undamaged.
cotter pins installed at lower ball joints.
Check Exhaust for leaks and propper installation.
Inner fender splash guards installed and secured.
Emergency brake operation and correctly adjusted.
fuel lines correctly installed and secured to the frame.
Center driveshaft carrier alientment.

Take it for a good drive and make sure 4HI engages and disengages, brakes, front end alientment, steering in an open parking lot turning lock to lock, shifting through all of the gears checking shift linkage, I also stopped and operated ever switch in the truck to make sure all systems worked.
Finally after returning to the dealer do a final walk around checking for leaking fluids or the smell of something burning. The burning grease on my exhaust pipes keyed me into the fact that the inner CV boots were throughing grease and the front driveshaft seals where leaking.
I even checked that all of the doors and hood closed properly.

If anyone can think of anything else please chime in.

T-tom
04-22-2011, 03:29 PM
So I just (5 mins ago) called Toyota Customer Assistance Center 1-888-270-9371 to talk to them about my 01 Tundra It has 96k on it and is in great condtion except for the frame it is starting to rust, not enough to fail the test but enough that in a few years its going to need to be replaced. She told me the recall has been extended to 4-2013 and that the frame on my truck would be covered if it ever rusts out. So I said in 2019 If my frame is all rusted out Toyota will cover it........She said thats right we will cover any rusted frame that was part of the recall for the life of the truck. I hope she is right!

vincas2005
04-22-2011, 04:43 PM
They better send you confirmation by mail or make official public announcement. Otherwise good luck getting new frame in 2019 :)

YOTAtoy
04-22-2011, 04:59 PM
That sounds fishy to me... AWESOME! but fishy, as stated above, I would attempt to get this in writing and hang on to that letter.

Also being extended till 2013 sounds new to me so get that in writing as well.

Mine goes in on Thursday, they probably wont start it till monday but want to have it ready to go in case they get the one ahead of me finished early on friday.

SailFish_OH
04-22-2011, 06:31 PM
Had my 01 Tundra tested and told me I needed the a new frame. Dealer told me I will have to pay for miscellaneous items like bolts. Dealer indicated steering rack should be replaced, they will replace at no labor costs and part is $1,500. Frame delivery time is approximately five weeks.

88gt4de
04-28-2011, 10:17 AM
Hi , If anyone has questions reguarding replaced guidelines please feel free to PM me. I work for a dealer In DE and we are doing frames every week. I've seen alot of infomation being mixed up between Tacoma and Tundra and they are both different procedures and guidelines ... Just to clear up current confusion .... 00-03 Tacoma gets frame replacement if bad and coating if good / Tacoma's older than 00 are buy back if frame is bad and coated if good / 00-03 Tundra frame replaced if bad , check frame and if good gas tank straps replaced at a min. There is no current coating program for the Tundras , at least at dealer level I have heard nothing .... Also many dealers are charging for many extra's. The only thing we stress is new shocks. We only add fees for front shocks and re-welding the manfolds if leaking. Obviously timing belt and other work would add a few dollars if requested but most of our frame replacements have not included these as they were already done ... Feel free to contact me with any questions or if you would like to have you frame done at a good shop with flexible schedule and little hassle let me know. Thanks guys and gals :becky:

YOTAtoy
04-29-2011, 02:31 PM
Well dropped off the Tundra today, got a pretty nice looking loaner:

2011 Tacoma 4x4
https://lh3.googleusercontent.com/_nOA30NrLsh0/Tbsc7GnrNyI/AAAAAAAAAfQ/PShx5_cXvPU/s400/IMG_20110429_160758.jpg

gunner30-06
05-01-2011, 06:09 PM
Hi Guys and Gals
My 2000 Tundra is headed to the Dealer tomorrow morning to get her Frame Replaced! I'm a little nervous as what to expect after I get the truck back. The shop has done many Tacoma’s but my Tundra will be the first. I'm in Nova Scotia Canada but she was a USA Truck. I got her last year I didn't know of frame problem tell after the fact.

Brazenhead2
05-01-2011, 10:30 PM
Hey guys, I recently picked up a new to me 00' Tundra and am also just learning about this frame rust recall. From what I understand (correct me if I'm wrong) the rear crossmember recall was originally expanded after consumers began complaining about excessive rust on the frame not just the rear crossmember. This sound about right?

Is this recall for all of North America?

How should I approach my local dealer about testing for this recall?

My truck is by no means falling apart but there is a considerable amount of surface rust and possibly more.

Thanks in advance for any info.

djosephm
05-17-2011, 10:31 PM
I need some advice.

I bought a 2000 Tundra in northern Illinois last April and I live in St. Louis, MO. I titled the truck in Missouri... I probably shouldn't have bought the truck, because upon inspection in the engine compartment all the lines that run down by the battery were all rusted and I did note a rust problem on the Tundra... but it was a Tundra and I hated my car at the time so I just traded my car in on the Tundra and probably paid too much for it.

Anyway long story short I was under the vehicle installing 2" lift and Bilstein 5100's and to my suprise the frame was VERY rusty. I know that the dealer that I bought this truck from had to have known about this issue. There were parts on my frame that were flaking from the rust/corrosion.

Well I got sick at this point and knew that Toyota was only spraying rust preventative above the spare tire... lo and behold that was already completed... I checked. So I took it upon myself to get rust converter and coated my whole frame with rust converter and then painted over it all.

This severely helped the problem and it isn't as noticeable now, but now 8 months later where I painted the frame is starting to rust again.

What can I do about this? Did I screw myself by coating the whole frame myself? Would Toyota actually even think about replacing my frame?

Also I just installed the poly bushing steering rack kit and my power steering pump was so rusted I was afraid to move it because I was worried one of the corroded lines would break.

dan

YOTAtoy
05-17-2011, 11:08 PM
Cant hurt to try, call up the local dealer and ask to have it inspected.

djosephm
05-18-2011, 12:05 AM
The problem is I would want to take all my prevantative paint off and give it a few months to rust some more... right now i have paint over all of it and it doesnt look nearly as bad as it did a few months ago. :'( why do i **** myself over all the time.

and my luck if it did rust out by the end of this year and i took it in they would say it already had the inspection!

Kuntryboy
05-18-2011, 01:00 PM
it shouldnt matter if it already had an inspection should it? from what i have learned, toyota will continue to warranty the frame for as long as the tundra's are on the road. so maybe its not rusted one check, a check a few years later should still allow you to get a new frame

Rice Burner
05-18-2011, 05:59 PM
it shouldnt matter if it already had an inspection should it? from what i have learned, toyota will continue to warranty the frame for as long as the tundra's are on the road. so maybe its not rusted one check, a check a few years later should still allow you to get a new frame

Hi Kuntryboy,

Are you saying that the April 2012 Toyota Deadline on the frame replacements is not in effect anymore and that as long as you are driving a affected Tundra model year that the Tundra frame will be replaced even after April of 2012?

I have a 2004 Tundra that passed the frame inspection last year. If my Tundra frame is bad in 2014, Toyota will replace it ?

Where did you get this information? I have not heard of this, but I have heard of the April 2012 deadline, not to say your info. isn't correct. I surely hope it is.:tu:

Thanks

R.B.

Kuntryboy
05-18-2011, 06:33 PM
someone brought it up a few pages back i do beleive. they said they talked directly to toyota and toyota guaranteed that as long as their tundra was still on the road, if it rusted out it would still get replaced. ill search and find it for ya

Rice Burner
05-18-2011, 07:27 PM
someone brought it up a few pages back i do beleive. they said they talked directly to toyota and toyota guaranteed that as long as their tundra was still on the road, if it rusted out it would still get replaced. ill search and find it for ya

Sounds better than having a deadline on your back.

Thanks, Kuntryboy

R.B.

jack mccarthy
05-18-2011, 07:31 PM
someone brought it up a few pages back i do beleive. they said they talked directly to toyota and toyota guaranteed that as long as their tundra was still on the road, if it rusted out it would still get replaced. ill search and find it for ya

I'd probably take that with a grain of salt, unless that individual was able to speak with a supervisor who noted it and gave them a confirmation number. We're talking customer service here, unless its in writing, I'd have a hard time believing it.

I've had my extended warranty extended beyond the 100k mark for a particular issue, but ONLY after speaking directly with a supervisor who noted it and gave me a confirmation number to reference.

The letter for now states the work has to be completed before sometime in April 2012.

djosephm
05-18-2011, 07:40 PM
I'd probably take that with a grain of salt, unless that individual was able to speak with a supervisor who noted it and gave them a confirmation number. We're talking customer service here, unless its in writing, I'd have a hard time believing it.

I've had my extended warranty extended beyond the 100k mark for a particular issue, but ONLY after speaking directly with a supervisor who noted it and gave me a confirmation number to reference.

The letter for now states the work has to be completed before sometime in April 2012.

+1... i wouldn't count on it for lifetime... you kidding me toyota replacing 30 year old frames in 2030? That being said... wasn't the rust check on the frame just for the 2000-02?

jack mccarthy
05-18-2011, 07:51 PM
So I just (5 mins ago) called Toyota Customer Assistance Center 1-888-270-9371 to talk to them about my 01 Tundra It has 96k on it and is in great condtion except for the frame it is starting to rust, not enough to fail the test but enough that in a few years its going to need to be replaced. She told me the recall has been extended to 4-2013 and that the frame on my truck would be covered if it ever rusts out. So I said in 2019 If my frame is all rusted out Toyota will cover it........She said thats right we will cover any rusted frame that was part of the recall for the life of the truck. I hope she is right!

If this is the conversation you guys were referencing, then be careful when the word RECALL is used. It seems like some confusion on the part of the service representative since anything called a recall is for the life of the vehicle, which is currently for the crossmember in the back. The frame rust is a service campaign and NOT a recall. It may be true that they plan to extend it, but there's nothing documenting it for now.


+1... i wouldn't count on it for lifetime... you kidding me toyota replacing 30 year old frames in 2030? That being said... wasn't the rust check on the frame just for the 2000-02?

It's 2000-2003 for the service campaign, here's a copy of the letter...


Looks like Toyota made it official. Got my letter last week.

http://i876.photobucket.com/albums/ab327/jack_mccarthy/IMG_0705.jpg

Kuntryboy
05-18-2011, 08:41 PM
thats it. sorry i misinterpreted it.

djosephm
05-18-2011, 09:24 PM
Yeah that sounds about right... and it states the work has to be done by that date... not that you gotta bring it in by that date, so I would go a few months before closeout to check your vehicle.

Also, I bought my Tundra in February and that program was announced two months later or so... I never received a letter but when I log in to Toyota Care it says I need to get my frame checked... they already checked the crossmember according to online records. I should be covered by this frame check then, I assume.

Dan

djosephm
05-20-2011, 10:25 AM
WELL add me to the list! Took it to Toyota.... actually waiting for them to finish up now. I thought my frame would pass because when I bought it last year it was rusty as Hell and so I undercoated everything. A little to late I guess... I saw the tech concentrating on the only part of the frame showing significant rust because everything else had been painted. I walked over to tell him the whole truck was like that and I painted over everything and I was afraid that if it went any longer the rust would get worse and it would be unsafe to drive. He says... oh don't worry it didn't pass. WHAAAAAAAAA? IT DIDN'T PASS!!? Nope you see the big hole I knocked in it? Sure enough a small tap with a ball peen hammer made an inch and a half wide hole in my frame!

I'm still trying to get my head around this. At noon I had an appointment to try and sell the truck, but now I don't know...

YOTAtoy
05-20-2011, 11:44 PM
Good Deal! Glad you took it in! Why sell it now, its gonna be partially clean and shiny and new.

Worst case, sell it after you get frame replaced... but uhhh... why sell it????

:worshiptoyota:


Just sayin...

Keep us posted on the frame :D

djosephm
05-21-2011, 01:00 AM
I'll keep you guys posted. Main reason I wanted to sell it is because of the road noise... I think it might be my lift kit I have on it so I am going back to stock suspension. It is either the lift kit or the front diff I think and I really don't want to mess with the front diff :'( But like you said it is going to have a new frame so that kind of changes things! Makes it almost like halfway a new truck!!! I am going to get the timing belt and water pump changed when everything's off! Hopefully I can stop by when they are in the middle of it so I can take some pics!

concretewolf
05-26-2011, 07:59 PM
I am getting a new frame under my Tundra next month (June)
Currently have 262,500 miles
It is rusted REAL BAD!

ben1272
05-30-2011, 05:41 PM
I posted a while back after my truck 'passed' the rust inspection, only for me to find a 1 inch hole in the rear right frame near the class 3 hitch. I took it back into Woburn Toyota in Woburn, MA and they re-inspected and Toyota approved a frame replacement. They had the truck for about a week and a half and gave me a 2011 Tundra as a loaner. Nice truck but quite a bit bigger. I like my 2000!

In any case, they told me that any parts that needed replacing I could buy and have installed at no additional charge. The only problem is, THEY NEVER TOLD ME WHAT THEY FOUND NEEDED REPLACING UNTIL THE TRUCK WAS BACK TOGETHER USING THE BAD PARTS! I was not a happy camper. They agreed to discount all of the new parts and labor and claimed that the total they charged me was less than what I would have paid for the parts alone. I am not sure if this is true, but here is what they did for me:

- new exhaust manifolds/hardware
- re-man steering rack and lines
- front struts, rear shocks
- timing chain replacement service
- serpentine belt replacement

All told it was ~$3500 for parts and labor. The frame replacement was listed as $10k.

The truck's steering wheel was off-center when I got it back and they addressed this without any hassle. Otherwise, the truck seems to drive great. No other problems at this time and it has been a couple of months now. I am satisfied with Woburn but disappointed that they didnt give me the chance to have the parts replaced at the time the frame was replaced.
Oh yeah, the front a-arms were replaced at no charge.

INSPECT YOUR OWN FRAME EVEN IF IT PASSES! There was a TON of scale on my rear right rail and it was hiding a large hole. They told me the inspection is visual only unless they see perforation at which point they whack it with a hammer and see if it opens up. Not much of an inspection in my book. Also, determine what you wnat replaced WHEN YOU DROP YOUR TRUCK OFF. You may not get the chance to tell them again....

Good luck with your trucks! Mine is good for another 122k now.

-Ben

junktundra
05-30-2011, 08:26 PM
I haven't posted here for years, My user name says what I have thought of this truck since it was 2 years old. This vehicle (2000 SR5 Acess Cab V8 4WD) has been nothing but stress and trouble for me since I bought it. Worst POS I have ever owned. The frame rust is the final insult. I haven't taken it in yet, but it's so bad I used my leaf blower to blow the rust flakes off of my driveway so they wouldn't stain the new cement.

I can't be the only one who wants NO part of this junk truck after they disassemble it and put it back together. Hasn't anyone insisted on a buy back or at least a huge trade in allowance on another vehicle? If they try to charge me an extra $3500 for other stuff during a frame replacement I am going to be LIVID!

Highwaylizard
05-30-2011, 08:32 PM
I haven't posted here for years, My user name says what I have thought of this truck since it was 2 years old. This vehicle (2000 SR5 Acess Cab V8 4WD) has been nothing but stress and trouble for me since I bought it. Worst POS I have ever owned. The frame rust is the final insult. I haven't taken it in yet, but it's so bad I used my leaf blower to blow the rust flakes off of my driveway so they wouldn't stain the new cement.

I can't be the only one who wants NO part of this junk truck after they disassemble it and put it back together. Hasn't anyone insisted on a buy back or at least a huge trade in allowance on another vehicle? If they try to charge me an extra $3500 for other stuff during a frame replacement I am going to be LIVID!

If it is such a POS why did you keep it for for the past 9 years?

junktundra
05-30-2011, 11:07 PM
If it is such a POS why did you keep it for for the past 9 years?

Long story, but pretty much was/am stuck with it due to my financial situation.

I was expecting the same quality as my '86 Tercel and '91 4X2 truck - boy was I mistaken.

Kuntryboy
05-31-2011, 07:07 AM
sounds to me like a lemon. we own 2 of em both with over 150k miles and both are in superb condition. i have a neighbor with a 2000 who has over 200k miles and his is immaculate. did you take care of the truck? or when you got it in your head you didnt like it and you thought it was a pos, did you treat it like a pos and not take care of it?

junktundra
05-31-2011, 07:27 AM
Besides silly little annoying stuff like the piston slap ("diesel") noise when the engine is cold, center console vibrating so bad you can't put a full drink in the cup holders, seatbelts not retracting, body trim strips coming loose, crap gas mileage - there was/is the brake vibration, in the shop several times Toyota regional rep REFUSED to accomplish the TSB's even though I was under warranty, cracked exhaust manifold, 3 or 4 O2 sensors, multiple fasteners corroded and snapped off, left anti-sway bar connecting link rusted and snapped in half going over a SPEED BUMP at 3 mph. I did the front brake pads myself and almost had to torch the pad retaining pins out they were so rusted. Parking brake linkage is rusted solid.
No amount of maintenance would have stopped these problems. I do keep up with routine maintenance of course.
I could go out there right now and fill a basket with giant rust flakes off of the frame.

You guys who haven't had the thing almost rust out from underneath you really don't know what it's like.

Kuntryboy
05-31-2011, 08:04 AM
sounds like where you live will make anything you drive be a pos. sorry to hear bud, you should move down to the south!

junktundra
05-31-2011, 08:31 AM
sounds like where you live will make anything you drive be a pos. sorry to hear bud, you should move down to the south!

Then why was my '91 Toyota Extra Cab Deluxe 4X2 fine when driven in the same conditions for 9 years/93,000 miles? That truck was never back in the shop after the day I drove off of the dealer's lot. Only thing other than routine maintenance to go wrong was the thermostat, which took me all of 10 minutes to replace. It was totalled in an accident which wasn't my fault.

I saw an unrestored '72 Chevy truck that has a better looking frame than my '00 Tundra!

It's certainly not just me having problems with the early Tundra, read this thread and the NHTSA web site for proof.

Kuntryboy
05-31-2011, 08:38 AM
hmmmm idk. maybe if you did the frame replacement, the new frames toyota provide are a lot more rust proof, or have been treated a lot better then they originally were in 1999 when produced.

i mean if you do the replacement and get them to fix some other things at the same time, maybe you will like the truck more after it gets refreshed.

jack mccarthy
05-31-2011, 09:30 AM
Besides silly little annoying stuff like the piston slap ("diesel") noise when the engine is cold, center console vibrating so bad you can't put a full drink in the cup holders, seatbelts not retracting, body trim strips coming loose, crap gas mileage - there was/is the brake vibration, in the shop several times Toyota regional rep REFUSED to accomplish the TSB's even though I was under warranty, cracked exhaust manifold, 3 or 4 O2 sensors, multiple fasteners corroded and snapped off, left anti-sway bar connecting link rusted and snapped in half going over a SPEED BUMP at 3 mph. I did the front brake pads myself and almost had to torch the pad retaining pins out they were so rusted. Parking brake linkage is rusted solid.
No amount of maintenance would have stopped these problems. I do keep up with routine maintenance of course.
I could go out there right now and fill a basket with giant rust flakes off of the frame.

You guys who haven't had the thing almost rust out from underneath you really don't know what it's like.

You own it from day one or did you buy someone elses lemon?

Some of the issues you speak of have been addressed in this forum in the past.

I went 2+ years with the vibration issue only to find out they need to use the haweka adapter and perform road force balancing at 20 lb/tire instead of the usual 40 lbs. Your cam sleeves are probably frozen so a caster adjustment is probably out of the question.

The seatbelt retention is due to grime buildup on the part it slides through and the seatbelt itself gaining friction over time from loosing its outside coating. Silicone spray may help you out here.

I've had to drill out my retainer pins on the brakes to avoid replacing calipers, so I know what you talking about. New pins were coated with anti-seize sparkplug grease to avoid the issue from occuring again.

The rotted swaybar has happened to quite a few people. Regular undercarriage washings would've helped you out here.

The O2 sensor problem sounds more involved and may be result of something happening within the engine itself to prematurely make your O2 sensors go bad.

The frozen parking brake has also happened to many including myself. It's from non-use of the brake and the pivot pin within the rubber boot behind the wheel freezing up from rust. You need to remove it, pound the pin out, clean off the rust, grease it up and re-insert the pin.

I'll agree that the Toyota's of today aren't as good as before, as I've owned a T100 with very few issues, but preventative maintenance is the key if you want it to last, especially in the salt states.

If you get the frame replaced, you may want to consider having headers installed in place of the exhaust manifold with high quality gaskets.

Not sure why Toyota didn't cover your warped brake problem with the TSB and I'm not sure if you have any recourse on the matter now. Many have switched to drilled slotted rotors to fix the problem.

junktundra
05-31-2011, 06:35 PM
Bought new in August '00 after my '91 was totaled.

Vibration - I have no clue what you are talking about (except camber adjustment) - will the dealer? ;)

Seatbelt retraction was so-so from new, now I pretty much have to pull it in by hand every time I get out of the truck.

I had to cut the pad pins with a die grinder and slowly work them out with a generous application of PB Blaster. Finally came out. New ones were coated with anti-sieze.

Anti-swaybar link - Well, it's kinda hard to keep the undercarriage washed in the winter when it's below freezing and they are salting the roads a couple times per week. How do you do it? Still ridiculous this part corrodes and breaks IMHO.

They must have improved the O2 sensors when they extended the warranty on them, latest one has been good for a long time now.

I tried to clean up/lube the parking brake linkage as much as I could without taking it apart, will look at it again.

They just turned the rotors when I first had the warping (which of course makes them thinner and MORE prone to warping!). When they warped again they refused to do the service bulletins. I replaced the rotors myself with aftermarket Brembos, but they were OEM-style. Helped for a while but now they feel warped again. Any specific rotors you recommend?

So what does the frame on your '02 look like? I really think they did something different after '03, maybe '02. My neighbor has an '03 which has seen the same conditions as mine - his frame looks 10 years newer.

I spent 20 years in aircraft maintenance in the USAF and am a FAA licensed airframe & powerplant mechanic. I also have several motorcycles and do almost all of my own work. I have one bike (I bought new) that is 18 years old and has 80,000 miles on it. I know how to maintain stuff that doesn't have unreasonable quality issues. I had pretty much learned to live with all of my Tundras problems, but the FRAME RUSTING OUT!?! Absolutely unacceptable. I should have known better than to buy the first year model of anything, but I figured Toyota had their stuff together - obviously not.

jack mccarthy
05-31-2011, 07:09 PM
Bought new in August '00 after my '91 was totaled.

Vibration - I have no clue what you are talking about (except camber adjustment) - will the dealer? ;)

Seatbelt retraction was so-so from new, now I pretty much have to pull it in by hand every time I get out of the truck.

I had to cut the pad pins with a die grinder and slowly work them out with a generous application of PB Blaster. Finally came out. New ones were coated with anti-sieze.

Anti-swaybar link - Well, it's kinda hard to keep the undercarriage washed in the winter when it's below freezing and they are salting the roads a couple times per week. How do you do it? Still ridiculous this part corrodes and breaks IMHO.

They must have improved the O2 sensors when they extended the warranty on them, latest one has been good for a long time now.

I tried to clean up/lube the parking brake linkage as much as I could without taking it apart, will look at it again.

They just turned the rotors when I first had the warping (which of course makes them thinner and MORE prone to warping!). When they warped again they refused to do the service bulletins. I replaced the rotors myself with aftermarket Brembos, but they were OEM-style. Helped for a while but now they feel warped again. Any specific rotors you recommend?

So what does the frame on your '02 look like? I really think they did something different after '03, maybe '02. My neighbor has an '03 which has seen the same conditions as mine - his frame looks 10 years newer.

I spent 20 years in aircraft maintenance in the USAF and am a FAA licensed airframe & powerplant mechanic. I also have several motorcycles and do almost all of my own work. I have one bike (I bought new) that is 18 years old and has 80,000 miles on it. I know how to maintain stuff that doesn't have unreasonable quality issues. I had pretty much learned to live with all of my Tundras problems, but the FRAME RUSTING OUT!?! Absolutely unacceptable. I should have known better than to buy the first year model of anything, but I figured Toyota had their stuff together - obviously not.

This is what I had to go through to get my vibration fixed. You didn't provide any details, so I'm just assuming its a vibration that's noticeable at highway speeds.

http://www.tundrasolutions.com/forums/1gen-tundra/190493-wheel-vibration-fixed-2-years-6500-a/#post1481871

You probably won't have to go through that if they replace your frame since the lower control arms, bushings and cam bolts/sleeves are replaced. If you do a search on "DJ's alignment specs" or something similar, he discusses how to correct highway speed wheel vibration even after a proper wheel balancing is performed.

There's over 10 years of information here on TS about correcting issues, you just have to search for it. If its a vibration of a different kind, it should already be addressed.

I generally wash the undercarriage of my truck after the salting/snowing is over before it begins to warm up. If I knew now, what I didn't know then, I could have done more to protect the frame such as use POR-15, fluid film or bar and chain oil. My frame is decent, but there's a lot of surface rust in some areas and other areas that may fail the inspection process, but I think I'm going to wait until after the 2011 winter to get it checked out since it doesn't look bad enough to fail and there's only one inspection period per year, provided they don't do anything.

I've had my seat belt & retractor replaced twice under warranty. I'm surprised you didn't as well. A lot of it seems to be friction related and fitting through that small hole.

I've had the brake TSB done, so I haven't needed new rotors and I'm generally easy on the brakes to prevent warping. If you search, you'll find out what others have used as replacement rotors.

Hope this helps.

Kuntryboy
06-01-2011, 10:09 AM
JUNKTUNDRA, how bout you get the whole frame undercoated right after you get it replaced

junktundra
06-07-2011, 09:00 AM
Well, I had them do the inspection today. They said it looks like it failed, but the service manager took pics and sent them to Toyota. Waiting to hear back. I forgot my camera, but took some in the driveway after I got home. The amount of rust that fell off the frame when they hit it with the hammer was pretty amazing.
This one is what they think will qualify it for frame replacement. Left side forward of the wheel well.
http://i431.photobucket.com/albums/qq39/HSTAMike/2000%20Tundra%20Rust/DSCF1195.jpg

Here's some more random shots
http://i431.photobucket.com/albums/qq39/HSTAMike/2000%20Tundra%20Rust/DSCF1193.jpg

http://i431.photobucket.com/albums/qq39/HSTAMike/2000%20Tundra%20Rust/DSCF1197.jpg

http://i431.photobucket.com/albums/qq39/HSTAMike/2000%20Tundra%20Rust/DSCF1196.jpg

http://i431.photobucket.com/albums/qq39/HSTAMike/2000%20Tundra%20Rust/DSCF1194.jpg

http://i431.photobucket.com/albums/qq39/HSTAMike/2000%20Tundra%20Rust/DSCF1198.jpg

junktundra
06-07-2011, 02:23 PM
Heard back from the dealer - frame is on order.

vincas2005
06-07-2011, 07:05 PM
How long have you had it? any rust preventative maintenance? Seems like it spend half its life in saltwater :(

junktundra
06-08-2011, 02:16 PM
How long have you had it? any rust preventative maintenance? Seems like it spend half its life in saltwater :(

I bought it new in Aug 2000.

Well, I didn't have any worthless dealer scam undercoating done to it, if that's what you mean. Standard Nebraska winters and road salt.

What everyone seems to be failing to understand - I had an '86 Tercel and a '91 4X2 truck that were driven in the exact same conditions and never showed ANYTHING like this. My wife's '02 Mitsubishi Montero Sport is nowhere near this rusty either.

It's not me, it's not that the road salt here is worse than anywhere else - it's the crap metal that they made these things out of.

wballen.79
06-08-2011, 03:00 PM
I bought it new in Aug 2000.

Well, I didn't have any worthless dealer scam undercoating done to it, if that's what you mean. Standard Nebraska winters and road salt.

What everyone seems to be failing to understand - I had an '86 Tercel and a '91 4X2 truck that were driven in the exact same conditions and never showed ANYTHING like this. My wife's '02 Mitsubishi Montero Sport is nowhere near this rusty either.

It's not me, it's not that the road salt here is worse than anywhere else - it's the crap metal that they made these things out of.

I'll jump on this one for a second just to give my understanding of this, coming from an assistant service manager (myself).

It is not a dealer installed protective undercoating that was not properly applied or "skipped", it was a protective undercoating that is normally done at the manufacturing plant that was not done to correct specifications. If this were not true, then it would be a case by case basis on a much smaller scale and I highly doubt there would be a recall issued by Toyota on it.

Since of course there is a recall from Toyota, there is in fact a known issue of improper undercoating and they are doing what they should to protect it.

1. Inspect and submit photographs to Toyota for approval .
2. Receive approval from Toyota, contact customer about results.
3. If authorized by customer, order new frame and install upon arrival.

The process is actually pretty cool looking and we are doing one right now. I'll enclose a couple pictures.

Hope that cleared some up even just a little bit. Remember dealerships are independently owned and operated, if you don't like the results from one, go to another.

vincas2005
06-08-2011, 04:24 PM
coming from an assistant service manager (myself)
So as a assistant manager, do you think i could get all the loose rusty parts for a week from a dealer so that i can clean them up and paint them while they wait for the frame? (like whatever suspension parts are taken off like leaf springs UCA etc)

junktundra
06-08-2011, 06:11 PM
it was a protective undercoating that is normally done at the manufacturing plant that was not done to correct specifications. If this were not true, then it would be a case by case basis on a much smaller scale and I highly doubt there would be a recall issued by Toyota on it.



Definitely. That's why I get a little bit irritated when some folks here seem to think there was something I could/should have done to prevent this.

Just to clarify - there is no "recall" for the frame replacement - it's a "limited service campaign". The recall was for the rear crossmembers in northern tier states.

I guess it's pretty cool looking if it's not your $30,000 truck being taken apart.

I know what you are saying about the dealers being independently owned, but out of courtesy I wouldn't want to drop this load of crap on a dealer I didn't buy the truck from. Once the frame is ordered I think you're kinda stuck anyway.

wballen.79
06-09-2011, 09:19 AM
So as a assistant manager, do you think i could get all the loose rusty parts for a week from a dealer so that i can clean them up and paint them while they wait for the frame? (like whatever suspension parts are taken off like leaf springs UCA etc)


The way ours go, the customer has their vehicle while the frame is on order. When the frame comes in and the appointment is set, the work is done right away. It ties up two lifts but while the transfer of parts is in progress (as long as it is not interfering with the transfer) you may (stress the may and not a definite yes) be able to do some clean up on your parts.

The only other thing I would stress is that the mechanics doing the transfer want to get the job done as soon as possible so the second parts come off and they are ready to transfer them, they do not want to be held up because of the lengthy time the whole job takes.

I hope that answered your question a little.

wballen.79
06-09-2011, 09:23 AM
I know what you are saying about the dealers being independently owned, but out of courtesy I wouldn't want to drop this load of crap on a dealer I didn't buy the truck from. Once the frame is ordered I think you're kinda stuck anyway.

In all honesty, it doesn't matter where you get it done at as far as dealerships go. The warranty claim pays the same regardless of which dealership does it and it is all the same. There are some bigger dealerships that have more experience with it and some smaller ones that don't, all in all though, it's up to you where you want it done at.

rkzjfam
06-09-2011, 03:32 PM
My 2000 Tundra looks exactly like those pictures as well. Spend all its life in WI, with salt and sand and freezing cold weather. At my local dealership they said my truck did not qualify for the limited service campain. We saw some rusted frames out back and they were brother and sister like mine. What you guys are saying I could take my Tundra to another Toyota dealer and they would inspect it for me all over again?

Or is this idea not worth my time?:ts:

junktundra
06-09-2011, 03:55 PM
In all honesty, it doesn't matter where you get it done at as far as dealerships go. The warranty claim pays the same regardless of which dealership does it and it is all the same. There are some bigger dealerships that have more experience with it and some smaller ones that don't, all in all though, it's up to you where you want it done at.

Yeah, I kow. I actually did go to a different dealer to get my cracked exhaust manifold replaced, as the service manager at this one had pissed me off about the brake TSB's. That was years ago though, and personnel have changed. I went with this dealer because I bought this truck and my previous one from them, and they are bigger and I figured they had more experience with this frame swap issue.

I feel bad for the mechanics that have to do this. I can't imagine having to swap old parts onto a new frame. Every nut and bolt on this thing is going to need a torch. I snap something new off every time I work on it.

jbtoy
06-09-2011, 06:47 PM
My 2000 Tundra looks exactly like those pictures as well....We saw some rusted frames out back and they were brother and sister like mine. What you guys are saying I could take my Tundra to another Toyota dealer and they would inspect it for me all over again?

Or is this idea not worth my time?:ts:

I would do it. You have nothing to lose and more to gain if they approve a replacement. If your truck is rusted to the standards of a replacement, only fair
to have it done.

kelkay
06-09-2011, 07:14 PM
I need to get pictures of mine too. I have seen a lot of rust, but not from a lift. My truck is just now 10 years old.

wballen.79
06-09-2011, 07:54 PM
Call first, give them your VIN and it can be looked up in the database.

Or PM me if you have the time, I'll try to check it at work when I go in.

junktundra
06-09-2011, 08:27 PM
My 2000 Tundra looks exactly like those pictures as well. Spend all its life in WI, with salt and sand and freezing cold weather. At my local dealership they said my truck did not qualify for the limited service campain. We saw some rusted frames out back and they were brother and sister like mine. What you guys are saying I could take my Tundra to another Toyota dealer and they would inspect it for me all over again?

Or is this idea not worth my time?:ts:

What happened to you was another one of my worries - what if I take the thing in and it passes? I have another winter of salt to go through here before the April 2012 deadline on the "limited service campaign". I talked to the service manager at the dealer about this. He said Toyota "only pays to have them do the inspection once". I then said there's no reason for me to bring it in now, why wouldn't I wait until after winter was done. He said to bring it in and if it passed he would inspect it again early next spring "since I was a customer of theirs". Honestly, I was pretty sure mine would fail or I would have either waited or tried to get something in writing that they would look at it again.

junktundra
06-26-2011, 06:26 PM
Frame replacement was started last Thursday June 23. Supposed to be done on Tues or Wed.

junktundra
06-27-2011, 02:57 PM
They came up with $970 in other stuff - rear shocks, muffler, right rear parking brake actuator, timing belt. All things I knew were bad/needed to be done.

Kuntryboy
06-27-2011, 09:45 PM
hopefully you will be satisfied and your truck will be like new again :)

Lucia1949
07-11-2011, 07:39 PM
Took my 2000 Tundra to Performance Toyota Cincinnati, they replaced the frame and I had the struts and shocks replaced. They did a super job on everything. I am very pleased.

rkzjfam
07-11-2011, 07:48 PM
I am getting my 2000 Tundra reinspected after I found a hole near the rear shock......what other "parts" could need replacing once they swap frames? I know shocks, muffler and all the wearable items as such......otherwise they might just replace the crossmembers on my truck. Will see what happens either way it's better than letting it rott out.

jack mccarthy
07-12-2011, 12:33 PM
What happened to you was another one of my worries - what if I take the thing in and it passes? I have another winter of salt to go through here before the April 2012 deadline on the "limited service campaign". I talked to the service manager at the dealer about this. He said Toyota "only pays to have them do the inspection once".

Actually, that's not quite true. I called customer service twice and two separate dealers to verify that they'll inspect the truck on a yearly basis without cost UNLESS they actually perform some type of work (i.e. replace gas tank straps) or something else. They try and consolidate the rear member inspection along with the frame inspection.

Since it's less than a year till the deadline (April 30th, 2012), I'd recommend getting it inspected right after the next winter unless you know it won't pass, or have some relationship with the dealer like you did who would re-inspect it free of charge.

Another thing I was told by at least one dealer was that the size of the hole wasn't spelled out to the dealer and even a tiny hole that perforated the entire frame rail from rust would qualify. Although, I would check with any dealer before you make that assumption. Some may be stating this just to get the work.

Check out this poor guy with the T100 who never qualified for frame replacement...

sjVnNUNvB_A

rkzjfam
07-12-2011, 06:16 PM
When I go in tomorrow for my frame REinspection what am I up against? Will they try to tell me that I CAUSED the hole in the crossmember by pounding the rust off or will they bow and say we are sorry sir that our older Tundra frames are made of cheap China steel and we would be glad to give you a new frame replacement?

Should I threaten to park in their lot with my truck and frame exposed for all to see? I wanna park it in front of the showroom floor and walk into the service center the long way around.

What should I expect and be up against?:unsure3d:

jack mccarthy
07-13-2011, 07:40 AM
When I go in tomorrow for my frame REinspection what am I up against? Will they try to tell me that I CAUSED the hole in the crossmember by pounding the rust off or will they bow and say we are sorry sir that our older Tundra frames are made of cheap China steel and we would be glad to give you a new frame replacement?

Should I threaten to park in their lot with my truck and frame exposed for all to see? I wanna park it in front of the showroom floor and walk into the service center the long way around.

What should I expect and be up against?:unsure3d:

Why not just call the service manager anonymously, get his name and explain how you just pounded to the rust with a hammer or something to try and get it off. I'm sure they can tell the difference between drilling a hole in the frame vs. just pounding the rust off. They'd probably be doing the same themselves.

rkzjfam
07-13-2011, 02:30 PM
Just got back from the local dealership and my rust issue doesn't apply because it is on the crossmember that is over the gas tank and NOT the rear most crossmember over the spare tire. So I guess I didn't qualify for the second time around.

The whole possiblity of getting some consolation about the rusty frame made me WANT to be a loyal Toyota customer, but now I am having second thoughts. I guess they don't owe me anything....would Ford or Chevy be doing this whole limited service campaign? I don't know.

I guess it is back to grinding and sanding off my rusty frame and undercoating it the best I can. I should last for a little while longer.:tu:

<TUNDRA>
07-14-2011, 10:01 AM
Just got back from the local dealership and my rust issue doesn't apply because it is on the crossmember that is over the gas tank and NOT the rear most crossmember over the spare tire. So I guess I didn't qualify for the second time around.

The whole possiblity of getting some consolation about the rusty frame made me WANT to be a loyal Toyota customer, but now I am having second thoughts. I guess they don't owe me anything....would Ford or Chevy be doing this whole limited service campaign? I don't know.

I guess it is back to grinding and sanding off my rusty frame and undercoating it the best I can. I should last for a little while longer.:tu:

I would document everything. Take pictures and send it to Toyota!
The fuel support is just as critical if not more then the spare tire support.

<TUNDRA>

jack mccarthy
07-14-2011, 10:11 AM
I would document everything. Take pictures and send it to Toyota!
The fuel support is just as critical if not more then the spare tire support.

<TUNDRA>

Ditto! :tu: I don't have my service campaign letter in front of me, but I thought the crossmember was covered as well. See the update below too...

Toyota Launches Tundra Frame Replacement Program | Tundra Headquarters (http://www.tundraheadquarters.com/blog/2010/05/06/toyota-launches-00-03-tundra-frame-replacement-program/)

rkzjfam
07-14-2011, 04:56 PM
Thanks TUNDRA and Jack Mc......I did find that diagram of what is covered and not covered in the service campaign and the recall and I was SURE that the dealership told me wrong so I called the Toyota 1800 number. They got back to me today and said if the fuel tank crossmember was holey it would have to be confirmed by the dealership and it WOULD qualify for replacment. That's what I wanted to hear.

A little research and phone calling paid off. Thanks for all to listening to me whine lol.:blabla:

mikey517
07-14-2011, 07:12 PM
2000 Tundra SR5 with 165,630mi.
Had my timing belt and brakes done by my local mechanic - a guy I've known since '75. When I pick the truck up he shows me two holes rusted through in the front area of the frame.

http://images.yuku.com.s3.amazonaws.com/image/jpeg/71c35a0dc9c91c7e243fce652f669f354cecb62.jpg

http://images.yuku.com.s3.amazonaws.com/image/jpeg/8f435b51c412154020a3cd262ae567086086401.jpg

Both area are in the "green" area of the previously posted diagram. Called today and the Truck will be inspected first thing Monday.

It was inspected in November and passed, with only the spare tire crossmember changed.

YOTAtoy
07-14-2011, 08:24 PM
Gotta love it! Toyota putting a new frame on a 12 year old truck! My 2000 Looks awesome with a shiny black frame and stickers. I plan on sanding and repairing all the body defects this summer too.

Kuntryboy
07-14-2011, 09:05 PM
congrats!^^ but as i was reading it i thought you were gonna say you were gonna sand the new frame and repaint it.... hahahaha

rkzjfam
07-18-2011, 04:25 PM
Ok here goes...the latest. My local dealership hasn't called me back about the holey crossmember over the gastank. They said it doesn't qualify under the recall or service campaign. Anyhow. I have since found holes in the rear (spare tire) crossmember and the driver's side frame.

I called another dealship and they said that Toyota has been denying frame replacement trucks if they are over the 10 year (in service) time frame. They will offer spray rust coating instead. My truck was bought March 30 of 2000. My service campaign letter says the dealership will fix trucks with no mileage limitations. Nothing about trucks over 10 years old. Yada Yada Yada. :blabla:

Anyone else run into this problem?:cry3d:

I just want a straight answer if they will fix my frame. It "passed" in July of 2010, but since it is in two pieces (took the box off to rust coat it myself) you can see how good of an inspection they did.

mikey517
07-18-2011, 04:37 PM
Ok here goes...the latest. My local dealership hasn't called me back about the holey crossmember over the gastank. They said it doesn't qualify under the recall or service campaign. Anyhow. I have since found holes in the rear (spare tire) crossmember and the driver's side frame.

I called another dealship and they said that Toyota has been denying frame replacement trucks if they are over the 10 year (in service) time frame. They will offer spray rust coating instead. My truck was bought March 30 of 2000. My service campaign letter says the dealership will fix trucks with no mileage limitations. Nothing about trucks over 10 years old. Yada Yada Yada. :blabla:

Anyone else run into this problem?:cry3d:

I just want a straight answer if they will fix my frame. It "passed" in July of 2010, but since it is in two pieces (took the box off to rust coat it myself) you can see how good of an inspection they did.

My 2000 SR5 was inspected at 7:30 this morning.....by 8:00 AM, I was signing the paperwork for a rental Corolla (YUCH!!!), and my truck is waiting for a new frame.

My truck had been inspected November 2010, and had the spare tire crossmember replaced, but the rest of the frame "passed", but here we are....frame has been ordered.

This is the THIRD inspection this truck has been through. It was first inspected in December 2009 when my buddy still owned it. It was passed at that time.

I would keep at it as I was told there is no mileage limit and there have been several 2000 Tundra's on this forum that have had the frame swaps.

Regards / Mike

Greasygreg
07-18-2011, 06:47 PM
RKZJFAM when you go ask about this,I would like you to ask this question:Since I have a saftey recall on my vehicle,and have brought it to this dealership per the recall,does the dealership not have liability for the items covered in said recall?If I drive down this road and my crossmember/sparetire lets go and creams the driver behind me,does toyota not have responsibility for this?........This argument will probably result in the ordering of a new frame. Good luck....

rkzjfam
07-18-2011, 07:00 PM
Thanks for the sound advice. WIll report with what they say about those thought provoking questions. Coming from an ASE Autobody Master Tech. lol

mikey517
07-18-2011, 07:11 PM
RKZJFAM when you go ask about this,I would like you to ask this question:Since I have a saftey recall on my vehicle,and have brought it to this dealership per the recall,does the dealership not have liability for the items covered in said recall?If I drive down this road and my crossmember/sparetire lets go and creams the driver behind me,does toyota not have responsibility for this?........This argument will probably result in the ordering of a new frame. Good luck....

Good point. The service manager who examined my truck today did NOT want me to drive it. He told me the location of the rot - along a weld - would cave in if I was in a collision. He did let me drive it home and back (20 miles) to get my side racks off and tool boxes out.

Hit them with the liability issue....may help.

rkzjfam
07-20-2011, 12:32 PM
Yesterday I took the truck to another local dealership in Milwaukee cuz mine hasn't called me back, and the service guy took pictures of the rust holes, copied my limited service letter, my first inspection paperwork and said he would forward all of it to Toyota and would get back to me in 3-4 days with a decision from them as to how to proceed with my 2000 Tundra. Good news?

Will see what happens. During the end of the conversation I did say I trust driving the truck, but what if something were to happen, tire fall off, frame crush in a crash, and I wanted to feel safer in the Toyota I purchased that should last more than 11 years, and not fall apart from the bottom up. :unsure3d:

Thanks to all who have offered advice and their own stories about their Tundras.

Another update....My local dealership called me back and wants to look at my Tundra and take pictures to send into his regional manager lol. It's been a half a week and I already went to my next closed dealer (about 1 hour away). How would you like to have 2 count em 2 dealerships wanting to service your Tundra? LOL

Greasygreg
07-20-2011, 10:23 PM
I applaud you for going to another dealership(points sent)I should point out that Toyota pays their techs well for this job,especially good for the dealership if they can upsell some wear items while theyre doing the job.A slower dealership would be more inclined to take on the job to keep their techs busy,while another might not like the fact that your truck is taking up two stalls;) I wouls strongly suggest taking pictures of you truck(clean) just in case it gets Uhh...scracthed or something during the process.:shocked3d:

tylerdustin2008
07-28-2011, 03:53 PM
Hello.

I bought a 2000 Tundra 3 weeks ago for $1500. Needs a torque converter... Been driving it for awhile, and well it doesn't act up that much if you put it in neutral before stopping.

So I went to get my truck inspected, and they failed me because my steering rack was loose, and that I had a hole in my frame.

I got home started poking around with a screwdriver, and on the passenger side of the frame right under neath the trans crossmember on the bottom of the frame is a 8" long 3/4" long hole. I didn't know about the recall so I went ahead and welded a 2 foot piece of 1/4 plate to the bottom of the frame. 30 minutes later dad said there might be a recall, I went and looked on the net... And I found the recall, I called toyota gave them my info. They had a rep call me the next day telling me that I can take it to toyota for a frame replacement. So I got hope quick, pulled out the grinder to cut the plate off. Took me about 45 mins. Went to a dealer at like 6:45. Told them my problem, told me the technicians leave at 5, and that I have to schedule a appointment for the truck to be looked at, and the next available was monday. I said no, I will go to another dealer.

I called another Dealer at 9:30 this morning. Set an appointment for 2:30 today. I got there, was there for about a minute before I was helped. And another 5 minutes or so before they told me I needed a new frame and that I get a rental. I was there for maybe 25 minutes, and left with a 2011 Camry........

But overall I am quite happy. First dealer was a pain in my ass. Lets hope this dealer doesn't try charging me for parts.

This is in Richmond Va, and the truck lived the last 8 in Georgia, and the first 3 in New Hampshire.

rkzjfam
07-28-2011, 04:06 PM
Congrats on your Tundra purchase. Looks like you will have a Tundra with a new frame, not bad for 1500 bucks. To my knowledge they will charge you with parts that they cannot put onto the new frame. Like shocks, muffler, but you can supply them with parts YOU want on the new frame and then they will not supply Toyota OEM parts. Chime in if I am incorrect here.

Read through this thread from the beginning to hear other people's stories on their new Tundra frame.

I am awaiting an answer on my frame whether or not they are going to replace mine or what.

Welcome to Tundra Solutions! Sit back and read awhile.......:D

mikey517
07-28-2011, 07:04 PM
Picked up my 2000 SR5 today. Took the dealer 10 days from inspection on the 18th to completion yesterday. Only additional parts I needed were rear shocks and a steering rack as my original was leaking. The service manager got me an aftermarket rack and the shocks for a bit over 500 with no labor charges.

On Tuesday I went to see the work in progress and talked to the techs doing the work. It is something to see.

They did a great job!! Truck is tight, no rattles, everything back in its place, A/C recharged, etc.

Truck feels like new! I am happy.

If not for this forum, I would have never known the ins and outs of this frame rust problem...

Thanks.
Mike

Aardvark
07-29-2011, 12:35 PM
I am the owner of a 2002 Toyota Sequoia with 186,000 miles. On July 19th I picked up the vehicle from some my repair shop after some routine maintenance (timing belt replacement). The mechanic noted that “… when checking the vehicle on lift, found front frame arches near feet rusted through and cracked almost a foot long on both sides.”

I made an appointment with Grappone Toyota in Concord, New Hampshire and on July 21st they confirmed the damage and reported that the vehicle was unsafe to drive. The damage is caused by a defective frame design that allows water to collect and not drain. My research shows this is a known problem with this frame as used on the Sequoia and Tundra. It also apparently was a problem on the Tacoma which has a similar defective design.

I contacted Toyota by phone on the 21st and was informed that Toyota does not recognize the problem on the Sequoia as requiring any program to rectify such as they have possibly done for the Tundra and Tacoma. Given the unsafe nature of the defective design, and the implications should it fail on the road, I find this unacceptable.

I subsequently took the vehicle to a reputable welding shop who found the damage was more extensive and welded 21 inch long plates on both frame arches. He confirmed that the damage was caused by a frame design that allowed water to accumulate in the frame and corrode the metal.

Any suggestions?

Remmy700P
07-29-2011, 02:05 PM
I am the owner of a 2002 Toyota Sequoia with 186,000 miles. On July 19th I picked up the vehicle from some my repair shop after some routine maintenance (timing belt replacement). The mechanic noted that “… when checking the vehicle on lift, found front frame arches near feet rusted through and cracked almost a foot long on both sides.”

I made an appointment with Grappone Toyota in Concord, New Hampshire and on July 21st they confirmed the damage and reported that the vehicle was unsafe to drive. The damage is caused by a defective frame design that allows water to collect and not drain. My research shows this is a known problem with this frame as used on the Sequoia and Tundra. It also apparently was a problem on the Tacoma which has a similar defective design.

I contacted Toyota by phone on the 21st and was informed that Toyota does not recognize the problem on the Sequoia as requiring any program to rectify such as they have possibly done for the Tundra and Tacoma. Given the unsafe nature of the defective design, and the implications should it fail on the road, I find this unacceptable.

I subsequently took the vehicle to a reputable welding shop who found the damage was more extensive and welded 21 inch long plates on both frame arches. He confirmed that the damage was caused by a frame design that allowed water to accumulate in the frame and corrode the metal.

Any suggestions?

Yeah. Get an attorney, unless you don't mind Toyota bending you over and poking you in the @ss.

rkzjfam
08-05-2011, 04:28 PM
For those of your following my Tundra's story...here's the rest of it. The dealership where I went to have pictures taken and sent to the regional manager called me back the other day. I was in line for a new frame as well. I took it down there and picked up a rental van to use. Their time frame is 2 weeks and my truck should be better than new.

I originally had it inspected last summer and it passed. This summer I took the box off the back to do some undercoating myself to save what was left and I found holes in the crossmembers and one crack in the driver's side frame. And here I am waiting.

The dealership said I could visit and see the truck in process. I must say I am impressed with Toyota and their willingness to stand behind their product 11 years later. I am still in shock to see my new and improved truck in a few weeks.

Stay persistant and go to another dealer if your local one gives you a hard time. I did go another dealer and they listened and took action on my truck's behalf.

Here is a before new frame picture.

junktundra
08-10-2011, 01:30 PM
They came up with $970 in other stuff - rear shocks, muffler, right rear parking brake actuator, timing belt. All things I knew were bad/needed to be done.

Just an update on my truck - they got the frame done in one week. Truck feels nice and tight. Recently developed a clunk/rattle in the right front. I took it in yesterday and they found the right anti-sway bar connecting link "loose". Before the frame replacement the left link had broken (rusted) and I replaced it myself. They replaced the right link and associated bushings/hardware and only charged me for parts ($148). I suppose I could have argued that they should have done it for free, but I figured the right link should be replaced since I had already done the left. That said - I looked at the right link before and it didn't seem too bad, wonder if they could have just tightened it up if it was "loose".
They also replaced a clamp on the right front CV joint boot that I found knocked loose and just rolling around the shaft.

So my total out-of-pocket expense has been about $1130.

Overall I'm happy with how this turned out. Doesn't change the fact that this Tundra has required the most repairs of any vehicle I have ever owned.

rkzjfam
08-18-2011, 05:16 PM
My dealership began working on my truck after the frame came in last night. They got the cab and the engine off the old frame and got stuck with the lower control arms. My service guy said Toyota will approve them and get them ordered. How's that for service on an 11 year old truck? I also asked him what parts in his estimation will I have to pay for. Will see what he says.

I have on order a new set of Bilstein shocks that I hope come in to be put on too. Cannot wait...whooo hooo!!

jtash123
09-01-2011, 04:03 PM
I'm sure it was mentioned in this thread but I'm not willing to read 108 pages... i was talking to a guy yesterday about the frame rust on his tundra and he told me it was the discretion of the dealership as to whether they would replace the frame or buy the truck back, what is the truth in what he was saying?

rkzjfam
09-01-2011, 07:33 PM
Yes that is true. "Each truck is evaluated on a case by case basis." When I brought my truck in they said they will either buy back my truck, replace the frame, or undercoat/rustproof what I do have. I have heard or read of people getting new frames, or undercoating. If anyone has gotten their truck bought back- let the people know! :crazy3d:

THey snapped pictures of my truck and the problem areas, sent them to the regional manager and that office made the decision as to what should be done with my truck.

The service campaign is only good till next spring in March maybe.....so get your inspection done.

junktundra
09-07-2011, 11:07 AM
I have never, ever heard of anyone getting a buy-back on a Tundra, only Tacomas. I was told a buy back was NOT an option.

mikey517
09-08-2011, 02:43 PM
I have never, ever heard of anyone getting a buy-back on a Tundra, only Tacomas. I was told a buy back was NOT an option.

I was told the same thing in New Jersey. Buy back was not an option. Told me it was cheaper to replace.

jack mccarthy
09-27-2011, 04:22 PM
Latest update...

Stopped by my local dealer here in MA to pick up some parts and inquired about the inspection process. Was just told that here in MA, the state has approved the undercoating process for the Tundra just last week.

I then asked more about the process. Supposedly, and I confirmed this with two other local dealers and a New Hamphire Dealer, they wirebrush the problem areas after inspection if it passes and take either one to two days to undercoat the vehicle. Some dealers prefer to take the back bed off for easy access, others don't. Free rental provided in process.

Coating is some wax type sealant that takes a day to harden. Length of warranty on coating was indeterminate. Some said lifetime, others didn't know. Basically woulld coat the entire frame including the crossmembers.

Letters are to mailed out next week. Don't take this as fact, it's just what I've been told and confirmed with three other dealers.

Sounds like good news; if someone goes ahead, please let us know how it went.

kanaduh
09-27-2011, 07:47 PM
I dropped mine off tonight to have the phase 2 of the inspection completed at Springfield Toyota. They will remove the bed, and then treat the frame, replace the bed. All new hardware is used when the bed is replaced Said they'll need the truck for 3 days. I'll be the second truck done at this dealership, so I'll post the results when I pick it up.

Market525
09-28-2011, 06:19 AM
Doesn't make sense to me. Once something is rusted like some of the pics posted on this site, there is no going back. Maybe it can be slowed down with this process? Or covered up?
I am not very optimistic about this soultion myself.

jack mccarthy
09-28-2011, 07:42 AM
Doesn't make sense to me. Once something is rusted like some of the pics posted on this site, there is no going back. Maybe it can be slowed down with this process? Or covered up?
I am not very optimistic about this soultion myself.

I guess it really comes down to what they use for a sealant. I've been using POR-15 and have had great results, but the stuff they're using is yet to be determined; it's not commerically available, so they say.

We'll find out more as some post of their experience. Personally, I'd prefer to go to a dealer with a body shop for someone who experienced in spraying since most dealers are doing it regardless of whether they've got one or not.

It'll also be interesting to see how long they'll warranty it from rusting futher.

jack mccarthy
09-28-2011, 01:58 PM
Just got an email from a local dealer today. Apparently, I've been told they use a wax type substance inside the frame rails (I'm guessing this is for the boxed in section up front) and "Noxudol" CRC (Corrosion Resistant Compound) sprayed on undercoating for the rest of the frame after wire brushing it off.

Here a link:

Noxudol Automotive Undercoating Examples (http://www.noxudolusa.com/rust_protection/Automotive_Undercoating_examples.html)

I really have to question how good this stuff is and whether it's just a patch job to prolong the life of your vehicle for just a few more years or a decent solution.

mibro
09-28-2011, 05:48 PM
I guess it really comes down to what they use for a sealant. I've been using POR-15 and have had great results, but the stuff they're using is yet to be determined; it's not commerically available, so they say.

Here's the Toyota document for the CRC campaign. It describes the materials used and the process. Once again, I'm amazed at what Toyota is prepared to do to support customers with out-of-warranty vehicles.

jack mccarthy
09-28-2011, 06:20 PM
Pretty in depth information there. Question is how long will this material hold up to the weather and could moisture still get underneath. They also don't get the topside of the frame rails where the cab body lies.

Personally, I'd rather paint my vehicle in POR-15 before they do the work, at least that way I'll have some peace of mind. Also, I've never seen anyone get the frame that clean with a hand wirebrush. Thought they'd at least use a pneumatic one.

Thanks for the info. At least now I have the facts.

rolymon
09-30-2011, 06:03 AM
A friend of mine who owns a 1994 Tundra has a recall. The dealer is removing the bed and undercoating the frame. They are making him remove his cap (or would charge him $95 to do so for him). It goes in Monday.

kanaduh
10-03-2011, 05:23 PM
Picked mine up tonight after 3 days in the shop. I'll post a few pictures, but I'm skeptical. Stuff is still wet to the touch, so it'll probably wash off after a few good rains. Maybe it isn't supposed to dry.
791957919679197

jack mccarthy
10-03-2011, 07:08 PM
Picked mine up tonight after 3 days in the shop. I'll post a few pictures, but I'm skeptical. Stuff is still wet to the touch, so it'll probably wash off after a few good rains. Maybe it isn't supposed to dry.
http://www.tundrasolutions.com/forums/attachments/1gen-tundra/79197d1317684159-tundra-frame-rust-recall-img_6982.jpg

Looks like they missed a section of the frame next to the crossmember there and got some on the lines. Kinda looks like paint, is it soft and rubbery or solid?

kanaduh
10-03-2011, 07:23 PM
It is wet and oily. If you run your finger on it, it comes off. Hopefully it will dry, but then again, it probably won't. There are spots they missed I'm sure, but not sure if I want to take it back.

mibro
10-08-2011, 06:41 AM
Picked mine up tonight after 3 days in the shop. I'll post a few pictures, but I'm skeptical. Stuff is still wet to the touch, so it'll probably wash off after a few good rains. Maybe it isn't supposed to dry.
791957919679197

Well, I'm not impressed with Springfield Toyota. They did NOT follow the procedure in the B0D campaign document. You can see the bed was not removed from the frame as there is overspray on the bed. This is a problem as a lot of the rust that needs to be treated is on top of the frame crossmembers like the spare tire carrier. This can not be treated/coated from below.

My concern from the moment I read the B0D campaign document is that dealers will cut every possible corner to increase the profitability of the warranty work. There is a big potential for abuse as so much of the work is basically invisible and difficult to check.

When I take my truck in I intend to leave a copy of the campaign document in the cab. I will also show it to the service writer and tell him I will be inspecting the INSIDE of the frame with a borescope when I get my truck back.

If I were you I would take a good look at your frame to see what work was done. The B0D document requires all scaly rust to be removed and rusty areas of the frame be wire brushed before the CRC is applied. Then go back to the dealer and complain and/or contact Toyota to explain how your dealer screwed Toyota on this recall.

kanaduh
10-11-2011, 06:56 PM
Mibro,

Finally got time to get under the truck and take a closer look. It is obvious that the bed, rear bumper, and spare tire were not removed. Per page 7 of the procedures, these were required to be removed for proper inspection and prep. Took a few more pictures, and will be calling Springfield Toyota in the am. Looking at the service ticket, it says they subbed out the application. Either way, shoddy work. Maybe I should just contact Toyota and bypass the dealer.

mibro
10-11-2011, 07:43 PM
Mibro,

Finally got time to get under the truck and take a closer look. It is obvious that the bed, rear bumper, and spare tire were not removed. Per page 7 of the procedures, these were required to be removed for proper inspection and prep. Took a few more pictures, and will be calling Springfield Toyota in the am. Looking at the service ticket, it says they subbed out the application. Either way, shoddy work. Maybe I should just contact Toyota and bypass the dealer.

Yeah, I'm really sorry they did this to you. Shoddy is an understatement. This is outright fraud.

I give Toyota a lot of credit for designing a thorough corrosion remediation program. If done correctly I estimate it'll take maybe ten to fifteen man hours. The dishonest dealers will immediately conclude that if they can put the truck on a lift and just spray some stuff on the outside of the frame they'll get paid ten hours labor by Toyota for doing two hours work.

If this was my truck I think I'd turn them in to Toyota and ask Toyota to have another dealer repeat the campaign.

kanaduh
10-20-2011, 07:57 PM
Mibro,

I called Springfield Toyota the day after picking my truck up the first time, and they immediately scheduled it to go back in, no questions asked. I was the second truck they had done, and acknowledged some learning curves. I picked my truck up tonight after the second application, and it is much better. Kudos to Springfield Toyota for making it right.

mibro
10-20-2011, 11:11 PM
Mibro,

I called Springfield Toyota the day after picking my truck up the first time, and they immediately scheduled it to go back in, no questions asked. I was the second truck they had done, and acknowledged some learning curves. I picked my truck up tonight after the second application, and it is much better. Kudos to Springfield Toyota for making it right.

acknowledged some learning curves - like finding someone in the service department who can read. That learning curve?

Beetle66
10-22-2011, 07:25 AM
Mibro,

Finally got time to get under the truck and take a closer look. It is obvious that the bed, rear bumper, and spare tire were not removed. Per page 7 of the procedures, these were required to be removed for proper inspection and prep. Took a few more pictures, and will be calling Springfield Toyota in the am. Looking at the service ticket, it says they subbed out the application. Either way, shoddy work. Maybe I should just contact Toyota and bypass the dealer.

I am very concerned about the fact they didn't remove the bed during inspection either! That's step can't be compromised miss one 10mm perforation and that the difference between pass or fail. A repaired frame or new frame. Lots riding on it. They didn't remove my bed either.........but I will be seeing them again soon and we will discuss it?

mibro
10-22-2011, 11:16 AM
They didn't remove my bed either.........but I will be seeing them again soon and we will discuss it?

Yeah, this B0D campaign is a gold mine for dishonest dealers.....and quite a lot of work for the honest dealers who do the work as specified by Toyota.

TallCotton
10-26-2011, 06:37 PM
I just got back from the dealership garage with this frame corrosion fix done. I looked under the truck for a few seconds before I left the lot (it was raining), but didn't really take a close look and it's dark now that I'm home. What should I be looking for? I haven't read this whole thread so is there a link anyone might provide to the B0D (sp?) document mentioned on this page? I remember them telling me they removed the bed and drove it to some other location to have the work done on Monday. I assume the work was done on Tuesday, and I remember them saying it needed to dry then they would drive it back, put the bed back on and I would be able to pick it up today. I got the call at 3:30pm.

jbtoy
10-27-2011, 06:51 AM
acknowledged some learning curves - like finding someone in the service department who can read. That learning curve?

Some dealers play it straight up...some dealers will cut corners if the consumer doesn't know better (applies to many areas on maintenance, etc). Thank God for this forum where the consumer can learn what is right, get the real story,
and THEN educate the dealer as needed to be sure it is done right. Still giving Toyota (not necessarily the dealers) credit for maintaining this campaign
on 9-11 year old trucks and trying to make it right.

shoebopper
10-27-2011, 07:18 AM
Some dealers play it straight up...some dealers will cut corners if the consumer doesn't know better (applies to many areas on maintenance, etc). Thank God for this forum where the consumer can learn what is right, get the real story,
and THEN educate the dealer as needed to be sure it is done right. Still giving Toyota (not necessarily the dealers) credit for maintaining this campaign
on 9-11 year old trucks and trying to make it right.

I'll second that motion. Right now, it's been not quite a year and a half since my frame was done...and I am beginning to think that the dealership may not have done everything they were supposed to do. I'll admit that I thought I was educated enough to know what was happening...but when it was all over, the dealer just handed me the keys and sent me on my way. Not even a walk through over all the repairs. That's partially my fault, and I know it now.

Case in point - a little thing like the LSV spring kit was supposed to be replaced along with the valve...it looks as though the valve was replaced, but the bushings on the spring look like they came from the dark ages. A nickel here, a dime there...and it could add up to some change. I'm not ready to charge the dealer with fraud just yet...and there's a lot of other stuff to look at. But the bottom line is this - this particular dealership will never ever see one of my vehicles again, period - for service or to even wash my aging fleet.

If I do find evidence of work not performed, then I believe I will have another dealership look at it to confirm and then work through them and Toyota to come to a resolution. Had they offered us a buy out, I would be driving a 2010 Double Cab. But not from those guys....

kanaduh
10-27-2011, 06:11 PM
Tall Cotton,

Look at post 1617 on page 108. There is a complete description of the process. Look for over spray on the underside of the bed. Look for places they may have missed where the bed comes in contact with the frame. Look for over spray on the spare. Even drop the spare a bit to see if they applied the chemical there, and installed the pads to keep the spare from contacting the chemical. Look for new bolts in the bed, since these should have been replaced. If they weren't replaced, you should see evidence that the bolts were removed. You can also look for the foam plugs in the frame. If you go through the steps written in the process for the application, you'll see if they missed anything. Good Luck.

MikeYoungRealEstate
10-28-2011, 05:12 PM
WOW, I just looked under my truck today and you can guess why I'm here now LOL
I knew about the perforation frame replacement and that's why I went under my truck. TONS of rust. Unreal. I have a 2000 originally sold in MD but now registered in NC. I couldn't find any perforation but some areas, such as where the frame doubles up ahead of the rear leaf spring front mount sites, have huge amounts of flaking and some of the doubled up reinforced metal crumbling at the edges... not sure if this counts as perforation or not. Where, specifically, do folks typically see perforation on these frames? I will do CRC Campaign B0D (cleaning and rust coating the frame) but would rather have the frame replaced since it appears mine should qualify... and since its not currently registered in a cold climate state I'm only eligible for the rear half of B0D. I also see that some steering components, driveshafts, and the rear diff cover are so badly rusted it looks like they'll break at any moment... is this stuff covered?
Thanks, in advance, for your help.
PS - I have lots of pics and can post them tho I'm sure its nothing folks on this thread haven't seen before... I'm mainly looking for advice on how to get my frame properly replaced/repaired without anything being overlooked

mibro
10-28-2011, 06:53 PM
WOW, I just looked under my truck today and you can guess why I'm here now LOL
I knew about the perforation frame replacement and that's why I went under my truck. TONS of rust. Unreal. I have a 2000 originally sold in MD but now registered in NC. I couldn't find any perforation but some areas, such as where the frame doubles up ahead of the rear leaf spring front mount sites, have huge amounts of flaking and some of the doubled up reinforced metal crumbling at the edges... not sure if this counts as perforation or not. Where, specifically, do folks typically see perforation on these frames?..... I'm mainly looking for advice on how to get my frame properly replaced/repaired without anything being overlooked

Here's the Toyota doc for the frame replacement recall. Get under your truck and starting jabbing away with a screwdriver. ANY perforation in the green areas larger than 10 mm diameter - about the size of the tip of your little finger - gets you a new frame.

http://www.tundrasolutions.com/gallery/files/4/0/5/7/7/00-03_toyota_tundra_frame_rust_replacement.jpg



I also see that some steering components, driveshafts, and the rear diff cover are so badly rusted it looks like they'll break at any moment... is this stuff covered?

Bad news on the rear diff - that's not a cover - the axle's all one piece. If the rear diff rusts through, the factory fix is to replace the axle.

lendaddy
11-21-2011, 01:44 AM
Anyone know if the truck having a salvage title negates this campaign/coverage?

Salty_Dog
11-21-2011, 04:25 AM
Anyone know if the truck having a salvage title negates this campaign/coverage?

If the VIN number is in their system as requiring a recall, they should honor it. They don't usually check titles when you go in for service.

sr522re
11-23-2011, 12:21 PM
I picked up my 2003 Tundra from Toyota last week after having the CRC applied. Found out that my local dealer did not apply the CRC themselves, but out sourced it to an independant shop a few towns over. Toyota dealer did remove the bed for them, but when reinstalling the bed I found they used the old rusty bolts. I was disappointed about that. Also, I was under the impression that just my frame was going to be coated with this CRC. To my surprise (still not sure how I feel about it) alot more than just my frame was coated. They also sprayed my shocks, my rear leaf springs, parts of my drive shaft, exhaust, rear axle, and my front skid pan. I'm torn becuase, although it's nice to have these things coated, they did kind of a half assed job at it. I'm not sure they put a wire wheel on my axle before spraying as you can clearly see areas where it may still flake off. Also, parts of the axle where missed completely, mainly the cooling fins on the front side of the rear axle. Another big disappointment was the overspray. My cab did have area's of tar on it. I have some good cleaners and was able to remove it, but I shouldn't of had to. Also, my stock mud flaps were half covered with this CRC. You could actually see where they had taped off the cab with a blanket or something and they used the mud flap as a spot to put a piece of tape or something. There was CRC spray all over the flaps except for this small rectangular shape about 1" x 3".

I have not brought any of this back to Toyota's attention because I'm not sure what they can do about it. The frame did get a good coat of CRC, but everything else was subpar. Should I consider it a bonus and just move on, or were they supposed to do everything else? Also, the CRC on the muffler kind of ticks me off a bit. Nothing like a little burning tar everytime I park back in the garage... Fire hazard maybe???

Anyways, I think it's great what Toyota has done by trying to stand behind their products. I am a huge Toyota fan and probably always will be. But unfortunately for Toyota, their image is only as good as the dealerships that represent them. Some are great, some are not so great...

Just my experience... :rolleyes:

kelkay
11-23-2011, 09:26 PM
They looked at my Tundra, and said it didn't need it. At least you had something done to your's. It stinks at the below par work you had done. But at least it was attempted. I have a 2001 model.

Salty_Dog
11-24-2011, 03:04 AM
They looked at my Tundra, and said it didn't need it. At least you had something done to your's. It stinks at the below par work you had done. But at least it was attempted. I have a 2001 model.

Just got mine back last week. They covered the springs, brackets etc. too; not just the frame.

When I got it home I discovered that my backup camera no longer worked. I took it back; they kept it overnight and determined that the camera was defective. It's aftermarket so there's no much I can do. But still...

'00 Tundra
12-01-2011, 11:04 PM
i know this has been covered before in this thread, but i'm not about to search through 110 pages to find it. im pretty sure i remember reading here that either the upper or lower control arms get replaced with the frame, could anybody tell me which it is, if any? i think i may be getting a new frame when i go home after my final exams next week and i was just curious, i just put new tires on after lifting my '00 AC, i was going to get an alignment done when i had some $$ saved up, do you think that an alignment will be done by default with a frame replacement? i feel like it would, but could be wrong.

kanaduh
12-03-2011, 06:33 AM
sr522RE,

Mine was done in a similar fashion. The dealer did the inspection and then sourced out the coating. The shop that did the CRC, did not follow the proper process, which was clearly evident by the amount of overspray. Look at post #1617 in this thread, and you can see what they are required to do. I called the dealership and told them that the company doing the CRC had not followed the correct process. They had not removed the bed, nor the spare tire, etc. The dealership scheduled me for a second application, which was done correctly. Call your dealer or Toyota and let them know about your experience, and they'll make it right. After all, they are paying these shops to do a job correctly, so they should be on your side.

River19
12-06-2011, 05:18 PM
My 2001 is going in to the stealership tomorrow.......known about the rust recall for years, didn't like Toyotas first stab at my rig back in 2009, but now my steering rack is puking fluid all over the place and the thing is rusted to the hilt.

Filling the fluid in the morning and limping to the dealer.......

Should be a blast.

ChrisA
12-07-2011, 08:47 AM
Just got my 2000 back from the dealer for the CRC. Looks like they did it properly. Bed was removed, shocks weren't hit too bad (time to replace those anyway), the diff & control arms were coated also. Question is does this stuff ever dry? Mine is really wet, like it was coated with crude oil. I can see this stuff getting crudded up with tons of grit & leaves if it doesn't dry. Also will make working on the truck a really nasty job.

jbtoy
12-07-2011, 08:52 AM
My 2001 is going in to the stealership tomorrow.......known about the rust recall for years, didn't like Toyotas first stab at my rig back in 2009, but now my steering rack is puking fluid all over the place and the thing is rusted to the hilt.

Filling the fluid in the morning and limping to the dealer.......

Should be a blast.

Good Luck. I see you are from Attleboro. Having this done at Boch? I was there last week and they were doing 2 Tundras that day.


Just got my 2000 back from the dealer for the CRC. Looks like they did it properly. Bed was removed, shocks weren't hit too bad (time to replace those anyway), the diff & control arms were coated also. Question is does this stuff ever dry? Mine is really wet, like it was coated with crude oil. I can see this stuff getting crudded up with tons of grit & leaves if it doesn't dry. Also will make working on the truck a really nasty job.

I do not have it and hope some others that do can chime in. I hear it stays soft for a very long time. Not sure why this stuff takes so long to cure, if it does. I agree, it does look like "crude oil".

River19
12-07-2011, 05:23 PM
Yes Attleboro. So far Boch has been good to me. I hated that place as Attleboro Toyota.....since Boch, so far so good, as far as stealerships go......

Full frame replacement, should take 3-4 weeks. New Steering rack on my dime, along with new rear shocks, and instead of the horrible manifolds I will be dropping off some JBA headers..........

I figure, $2000-3000 from my pocket for a rebuilt truck that will give me another 3 years beats paying for something new.

New vehicle payment would be $400/mo easily and if the truck lives another 6 months it pays for itself.

Plus I'm still paying off my Ford Diesel.......off course that is in for brakes this week as well......expensive week.

Pass the bottle, I need a drink.

But, I finally get a 1 Gen Tundra with headers built on a new frame :-)

bfunke
12-07-2011, 06:54 PM
I got the recall letter because my Tundra was initially registered in VA. I just took it in and they inspected it. Interestingly here in SC they do so few inspections the dealer had to go to the books to get the details of what to look at and how to do it. Good news is no significant rust. I guess I should be good for another 200K

River19
12-07-2011, 07:02 PM
Then again......JBAs were thought of as the cat's ass on here years ago when I was on here more........through plenty of searching, I don't know waht to get, but manifolds are not the answer......

kanaduh
12-07-2011, 07:45 PM
ChrisA, the stuff will cure. It does however make things a little messy when working around it. Here's another thread that was started which may have a little more info.
http://www.tundrasolutions.com/forums/1gen-tundra/219915-second-recall-notice/

ChrisA
12-09-2011, 07:58 AM
ChrisA, the stuff will cure. It does however make things a little messy when working around it. Here's another thread that was started which may have a little more info.
http://www.tundrasolutions.com/forums/1gen-tundra/219915-second-recall-notice/
I sure hope it cures, otherwise eeeuck! I got to do replace the shocks & nerf bars soon and possibily the full exhaust. I'll get a better look at the job they did this weekend. I need to secure the trailer brake wiring, as they secured that a little sloppily.

tacovic
12-09-2011, 12:13 PM
Hello all, this is my first post here. I just picked up a 00 tundra 4x4 here in Minnesota. The frame has lots of rust on it and is flaking pretty bad. I briefly looked at the frame for holes and could not find any. Will they replace the frame if it is extremely rusted but with no holes? Ive had a tacoma bought back from toyota and the process was very smooth. I would really like to get a new frame under this truck as well as other rusted parts. The truck is in extremely good condition and only has 90k miles.

Jazman
12-22-2011, 02:47 PM
Hello all, this is my first post here. I just picked up a 00 tundra 4x4 here in Minnesota. The frame has lots of rust on it and is flaking pretty bad. I briefly looked at the frame for holes and could not find any. Will they replace the frame if it is extremely rusted but with no holes? Ive had a tacoma bought back from toyota and the process was very smooth. I would really like to get a new frame under this truck as well as other rusted parts. The truck is in extremely good condition and only has 90k miles.

They'll do a "hammer" test on it. Basically, if the frame is damaged enough that they can put a hammer through it, it's toast. So, they'll check it. You could do the same. The weak point is usually right at the front crossmember behind the engine/tranny.

Jaz

Jazman
12-22-2011, 02:49 PM
As I was I... and I asked all the way to Toyota corporate...

Jaz

Jazman
12-22-2011, 02:52 PM
A friend of mine who owns a 1994 Tundra has a recall. The dealer is removing the bed and undercoating the frame. They are making him remove his cap (or would charge him $95 to do so for him). It goes in Monday.

That's BS. When they replaced my frame, they removed the whole bed in 1 piece... cap and all.

Jaz

tacovic
12-22-2011, 03:53 PM
Well just to update you guys my truck failed in multiple places. I am getting a whole new frame and get a brand spanking new tundra 5.7 to drive around in the mean time. I am a very happy camper.

jbtoy
12-23-2011, 04:47 PM
I am getting a whole new frame and get a brand spanking new tundra 5.7 to drive around in the mean time. I am a very happy camper.

I am surprised. Normally you get a corolla or camry, unless it is a dealer marketing twist and they hope you love the 5.7 so much, you buy it!!!!

jack mccarthy
12-23-2011, 07:20 PM
Actually, they'll do the same around here; although getting a new 5.7L Tundra may either be luck, or a desire to get the person to trade up. You only have to ask in advance of bringing the truck in and let them know you need a truck for your daily needs; they'll give you a older Tundra or Taco depending on when your bringing it in and what they've got available. Similar to a rental if you get hit and someone else is obviously at fault. They'll do it for the CRC campain, I've already inquired with several dealerships in the area.

River19
12-26-2011, 05:36 AM
Got my truck back this week and I am damn impressed with the folks at the dealership that did the work. Pretty much flawless. I took the chance to upgrade the crap manifolds to headers and installed new Billsteins all around. Additionally a new steering rack was installed.

Truck had 155K on it and now it drives better than new and the guys at the dealership thought it drove better than any of the other ones they have done, so I'm pleased.

Only slight issue appears to be a blown O2 sensor..........what else it new.

New lease on life for the Tundra..........

skav2407
12-27-2011, 07:02 AM
Hello, So I brought mine in last week to have the inspection done (Tarbox Toyota; North Kingstown, RI). At the end of the day I picked it up and they said it had passed. It was dark out so I didn't get a chance to look at it till the next day. The next morning I went out and I could tell that the bed had not been removed and neither had the spare tire. I have a bed mat and there was stuff on top of it (hay/pieces of pallets) that hadn't been disturbed. The spare tire I could tell the holder hadn't been moved. I read the B0D campaign document and it seemed to me that those two items needed to be removed for the frame to be inspected, correct? Or am I missing something?

I contacted Toyota Customer Care and I have to say I'm very disappointed with them. They were tough to get a hold of and their solution was to take it back to the dealership that did things wrong in the first place. All I was asking for was to take it to a different dealership and to have it reinspected. My concern being that if they didn't know what they were doing the first time that the second time wouldn't be much better. I felt that was even giving them the benefit of the doubt that they weren't just outright ignoring the campaign and trying to make money on the recall. I saw on their copy of the service slip that .6hrs of time was used for the recall. That seems fast.

The Case Manager said he talked to the Service Manager and that someone at the Dealership would call me. That hasn't happened. I know it's the holidays but it's been a week and a half. Of course the Case Manager is off this week also. I don't want that dealership working on my vehicle again. Any ideas?

Delatorre805
12-27-2011, 08:17 AM
Toyota is sending out a notice for a recall. Even tho they are not calling it a recall. They are doing like 6 inspections. The main one they are sending out for is the rear cross on the 2000 to mid 03 also they are also inspecting the front suspension lower ball joints the 03 to 06 I'm not sure if it for all models but I know for sure its mainly on the A/C.

tacovic
12-27-2011, 04:12 PM
Just dropped my truck off to get the new frame swapped in. Got a new highlander to drive around for the week. Probably going to have them address the brakes and throw in a new manifold.

River19
12-27-2011, 04:39 PM
Just dropped my truck off to get the new frame swapped in. Got a new highlander to drive around for the week. Probably going to have them address the brakes and throw in a new manifold.

Manifold? I had them throw those as far as they can and install headers..........I'm not looking for more power necessarily, I just figured I would settle for exhaust gasses actually going through the exhaust system. Think about headers...........the techs liked the changes I made to the rig while it was being rebuilt.......you can negotiate a favorable labor rate for things if you drop off parts etc. usually.

Roger>
12-27-2011, 04:48 PM
if their is something wrong will toyota still replace the frame for free

cmichtrd
12-27-2011, 05:17 PM
If there is something wrong will toyota still replace the frame for free?

Huh???:confused:

Roger>
12-27-2011, 05:22 PM
Huh???:confused:
i ment that if their is anything wrong with the whole entire frame like way to much rust will toyota replace the whole whole frame cause on the notice i got today it said if the mounting location on the side rails are too damaged toyota will provide an appropriate remedy on a case-by-case basis???

jbtoy
12-27-2011, 05:25 PM
if their is something wrong will toyota still replace the frame for free

Not sure what you mean. If the frame fails, it will be replaced. If it passes. then the CRC
"oil rustproofing" can be applied.


Hello, So I brought mine in last week to have the inspection done (Tarbox Toyota; North Kingstown, RI). At the end of the day I picked it up and they said it had passed. It was dark out so I didn't get a chance to look at it till the next day. The next morning I went out and I could tell that the bed had not been removed and neither had the spare tire. I have a bed mat and there was stuff on top of it (hay/pieces of pallets) that hadn't been disturbed. The spare tire I could tell the holder hadn't been moved. I read the B0D campaign document and it seemed to me that those two items needed to be removed for the frame to be inspected, correct? Or am I missing something?


I may be wrong, but, they are not disassembling the truck for inspection. Basically, they do the hammer test to the frame rails in back and likely up front. If it passes, they do not go any further, even though rust will still be present. Quick 30-40 min inspection to determine if it goes any further. They are required to remove the bed for applying the CRC rustproofing option though.

Roger>
12-27-2011, 05:51 PM
[QUOTE=jbtoy;1773973]Not sure what you mean. If the frame fails, it will be replaced. If it passes. then the CRC
"oil rustproofing" can be applied.

im just trying to make sure they will replace the frame cause i keep coming across guys that had their truck bought back from toyota and um that wont go over well with me

River19
12-28-2011, 04:31 AM
[QUOTE=jbtoy;1773973]Not sure what you mean. If the frame fails, it will be replaced. If it passes. then the CRC
"oil rustproofing" can be applied.

im just trying to make sure they will replace the frame cause i keep coming across guys that had their truck bought back from toyota and um that wont go over well with me

If the frame meets their criteria, or is close to meeting the criteria for frame replacement, they will replace the frame. Chances are you will have to pay something as other things will be ruined/replaced in the process.

My steering rack was cracked and puking fluid, sure it was due to rusting through, but it had 155K miles on it and Toyota wouldn't cover it. I'm sure if I stomped my feet and threw things around the dealership they would have caved at some point, but that isn't worth it to me. So I sucked it up, paid for the rack, handed them headers and new Bilsteins for all 4 wheels, threw them a little coin for the extra work and walked away with a rebuilt truck for less than $2200. In my mind, if that truck makes it 5 months, I break even, 7 months and I'm even on the parts as well.....$2-3K is cheaper than a new rig.

I can also say, anyone in the MA/RI area would be hard pressed to find a better dealership to replace the frame than Boch in N. Attleboro, they have done a couple hundred and mine is tight as the day I got it originally.

skav2407
12-28-2011, 06:45 AM
I may be wrong, but, they are not disassembling the truck for inspection. Basically, they do the hammer test to the frame rails in back and likely up front. If it passes, they do not go any further, even though rust will still be present. Quick 30-40 min inspection to determine if it goes any further. They are required to remove the bed for applying the CRC rustproofing option though.

Alright, I could be wrong then I guess. But on page 108, post 1617 the Tundra Frame CRC Recall PDF is posted. On Page V. "Warranty Processor Instructions" there is a flow chart and it goes on to say:

"
Verify Vehicle Eligibility
1. Check the VIN Range
2. Check the TIS Vehicle Inquiry System
|
Yes
|
Perform the Pre-Hoist Visual Inspection
|
Remove the Spare Tire and Bed Assembly and inspect the frame as outlined in the TI.
Was 10mm or larger perforation found in the green areas specified below?
"

There is more to it after that but you get the idea. That is where I got the impression that the spare time and bed had to be removed. Like I said though, maybe I am missing something. IDK. It seems like they would need to remove the bed to inspect the frame rails on top, no?

I might get under there today and poke around myself and maybe take some pictures. It's covered in rust but I don't know if there are any holes anywhere as I haven't looked. As I'm sure many of you know it's really a disappointment to see this happen to your vehicle. Prior to this I had an MR2, 220,000 miles and the original engine still going strong when the frame on that rusted out and the sway bars pulled the mounts right out of the frame. That was the end of that. My father bought a 2003 4Runner that also has developed a rust covered frame. It's really unfortunate.

Roger>
12-28-2011, 07:49 AM
well today im taking my truck to toyota and getting it checked and ordering some a/c knobs. last night i went out and did a self check and compared to the google image search pictures my truck is doing just fine:)

Roger>
12-28-2011, 11:20 AM
just got back from toyota truck was fine and for 16 dollars new a/c knobs and they checked the engine light and the only thing wrong was o2 sensors :):)

skav2407
12-29-2011, 08:07 AM
I was able to get under the truck yesterday and take some pictures of the frame (See Attached). I guess my biggest concern is that all the scale was still on the rust. I poked around a bit but mostly just took the pictures. Can a truck be inspected correctly if the rust hasn't been disturbed?

jack mccarthy
12-29-2011, 10:51 AM
Ask the dealership you go to, before you bring it in, if they plan on doing an airhammer test to check the frame.

http://www.tundrasolutions.com/forums/attachments/1gen-tundra/81388d1325170863-tundra-frame-rust-recall-2011-12-28_15-10-15_270.jpg

This one looks the worst and would most likely qualify for frame replacement, but you won't be able to tell unless they can punch through it. I'd probably check it myself with a screwdriver and hammer just to see if it's flaked all the way through and breaks apart easily in just a small spot.

Some of the other ones are mostly surface rust and can be grinded or wirebrushed off. I'd also make sure they wirebrush before applying the CRC compound. One of the dealers locally here told me they don't even bother with that step even though they're required to follow the instructions. Always ask up front, preferably with the service manager, how it would be handled and don't assume anything.

RitcheyRch
12-29-2011, 05:38 PM
Dropped mine off today to get looked at even though we dont get snow here. I am tired of the calls, e-mails and letters from Toyota telling me I need to take it in.

jbtoy
12-29-2011, 06:30 PM
Alright, I could be wrong then I guess. But on page 108, post 1617 the Tundra Frame CRC Recall PDF is posted. On Page V. "Warranty Processor Instructions" there is a flow chart and it goes on to say:

"
Verify Vehicle Eligibility
1. Check the VIN Range
2. Check the TIS Vehicle Inquiry System
|
Yes
|
Perform the Pre-Hoist Visual Inspection
|
4Runner that also has developed a rust covered frame. It's really unfortunate.

You are not wrong, but, the intent in my post is that "all dealers are not created equal". Some will go the full procedure to the letter, and some will just do the minimum, if at all. Be nice to have folks actually post their experience by dealer like river19 did.

jbtoy
12-29-2011, 06:35 PM
I can also say, anyone in the MA/RI area would be hard pressed to find a better dealership to replace the frame than Boch in N. Attleboro, they have done a couple hundred and mine is tight as the day I got it originally.

I know them well, and have only heard good things about their work on frames and CRC campaign. Glad it work out very well for you. Nice to hear there are some good stories on this problem out there getting fixed.

bnz433
12-30-2011, 06:26 AM
Hey, guys. Upstate NY-er here, and haven't been on the forum much. I've got an '05 DC, and went in to see if I could get the low pressure power steering line (but couldn't get the small run I need, and the full run was $680). Service manager asked if I had my frame inspected?? I asked if it applied to anything later than '03, and he said it probably will be extended...just didn't know when. So got a hydraulic shop to make me up a new line, and crawled under to replace....HOLY CRAP!! The surface rust is bad enough, but I have sections that are so flaky it's scary. I poked around a little, but not to the extent of the inspection guides, and nothing poked through, YET! Any '04, '05 or '06 owners seeing what I'm seeing? There's no way in hell my frame's gonna make it 10 more years up here. And I only got 58k miles!!

Iron Clad Lou
12-30-2011, 07:26 AM
yes, my frame is rusting like a Chevy.


Hey, guys. Upstate NY-er here, and haven't been on the forum much. I've got an '05 DC, and went in to see if I could get the low pressure power steering line (but couldn't get the small run I need, and the full run was $680). Service manager asked if I had my frame inspected?? I asked if it applied to anything later than '03, and he said it probably will be extended...just didn't know when. So got a hydraulic shop to make me up a new line, and crawled under to replace....HOLY CRAP!! The surface rust is bad enough, but I have sections that are so flaky it's scary. I poked around a little, but not to the extent of the inspection guides, and nothing poked through, YET! Any '04, '05 or '06 owners seeing what I'm seeing? There's no way in hell my frame's gonna make it 10 more years up here. And I only got 58k miles!!

mduerr
12-30-2011, 07:56 AM
received recall for 02 tundra frame. only tundras in northen salt states are covered. model yrs 00 to03 i think. will replace frame if rusted through. will rust proof frame either way. my tundra has 316000 mi no real rust not going to take part in recall if and when it dies 07 crew max will be my ride

skav2407
01-03-2012, 08:21 AM
Ask the dealership you go to, before you bring it in, if they plan on doing an airhammer test to check the frame.

http://www.tundrasolutions.com/forums/attachments/1gen-tundra/81388d1325170863-tundra-frame-rust-recall-2011-12-28_15-10-15_270.jpg

This one looks the worst and would most likely qualify for frame replacement, but you won't be able to tell unless they can punch through it. I'd probably check it myself with a screwdriver and hammer just to see if it's flaked all the way through and breaks apart easily in just a small spot.

Some of the other ones are mostly surface rust and can be grinded or wirebrushed off. I'd also make sure they wirebrush before applying the CRC compound. One of the dealers locally here told me they don't even bother with that step even though they're required to follow the instructions. Always ask up front, preferably with the service manager, how it would be handled and don't assume anything.


I took the truck in and it passed. I called and spoke with the service manager he said they only do a visual inspection during the frame recall. They don't touch anything. I asked how he could know what was behind the scaled rust but that didn't get me very far. I was told when I brought my truck back in for the CRC they would take a look at it then and re-evaluate things. I don't think they will be able to punch through the area above but I have a lot of areas like that. Half the metal is gone but the other half is strong enough to not be penetrated.

jack mccarthy
01-03-2012, 09:27 AM
I took the truck in and it passed. I called and spoke with the service manager he said they only do a visual inspection during the frame recall. They don't touch anything. I asked how he could know what was behind the scaled rust but that didn't get me very far. I was told when I brought my truck back in for the CRC they would take a look at it then and re-evaluate things. I don't think they will be able to punch through the area above but I have a lot of areas like that. Half the metal is gone but the other half is strong enough to not be penetrated.

That stinks. I would definitely make sure they plan to wirebrush the frame to some extent before it's sprayed, otherwise how could the protectant be useful if the metal flakes off? If they say no, address it to Toyota corporate, you have the right that the campaign be done correctly which includes removal of the bed and wirebrushing.

The Noxudol CRC compound isn't even the high end stuff made to be chip resistant. Seriously, I don't know how they plan to offer a 15 year warranty on these frames without issues from what I was told.

At least I've been proactive about doing most of the work myself in grinding and wirebrushing the frame and applying POR-15 in the required 3 step process before I plan to let them apply the CRC stuff. Not a job I'd recommend for most as it's time consuming and a pain in the @ss to hand wirebrush in a lot of areas you can't get to with a die grinder wire wheel. It's also expensive, but I plan to hold onto the truck so I'm willing to make the sacrifice.

Breslau
01-05-2012, 06:30 AM
Got my letter 2 weeks ago. I'm in NC.

neko1962
01-05-2012, 07:10 PM
Got my letter a week ago and I'm in NC also. Trunda did not pass test, so now I wait to hear from Toyota. It is a 2002 4X4 SR5 and I bought it new Dec 26th 2001. 153 K miles................. Question is, what will happen?

Justin1988
01-06-2012, 08:52 AM
I brought my tundra(2001 SR5) into a local dealership back in October, the rear cross member was almost gone. I had a 3844 bill waiting on me to get my truck back just a heads up when you take it in they do not cover everything.

kiwiaudio
01-10-2012, 08:22 AM
I brought my tundra(2001 SR5) into a local dealership back in October, the rear cross member was almost gone. I had a 3844 bill waiting on me to get my truck back just a heads up when you take it in they do not cover everything.

Justin, please explain what items, work or labor won't be covered !

ferris buehler
01-10-2012, 12:58 PM
People. Really go back and read AT LEAST the last third of this thread. Many of us have spelled out in great detail, what is covered, what is not, how to get it covered, questions to ask, details of the recall, etc. I know many are way busier that us <sarcasm>, but we've done the footwork for you. All you have to do is read, yes alot. If your truly are too busy, then you must have "people" who can do the homework for you.

With the information available, all in one place, anyone who gets charged for a component that needs replacing (ie leaf springs, control arms, hint hint), deserves to pay. I walked out with about $1000 for JBA headers installed, timing belt replacement, new axles, TRD rear shocks, new control arms, skid plates, leaf springs, water pump and a few other ods and ends.

There are also secrets hidden within to adress the "they just looked at my frame" issue.

'00 Tundra
01-10-2012, 03:36 PM
Just got home from the dealership, a new frame is on order. It's going to take several weeks but I'm excited and I hope it all goes smoothly. The tech that does all the frame replacements there seems like a real nice guy and I got a good vibe from him so I'm hoping for the best. Probably going to have them put headers on for me while it's there so I can finally get rid of that damn ticking. I'll update as the process unfolds.

kiwiaudio
01-11-2012, 06:02 PM
You are right to point that out Ferris. When these threads get as long as this one is, it is hard to contemplate reading all 113 pages, but i'll give it a shot.

Now ...... Somewhere back near the beginning is my initial post. Hmmmm ....... this might take a while !!!!!!!!!!!!!

While on the subject though, took my truck in yesterday for the treatment after it passed inspection last month. Today it failed ! New frame on the way .. Yee hah !!

kiwiaudio
01-11-2012, 10:13 PM
Ok Ferris, it took me about 5 hrs, but i read a great deal and learned quite a bit.
How do you guys get those great loaners? I got a Chevy Cobalt - Ha Ha !!

ferris buehler
01-12-2012, 09:52 AM
Good deal Kiwi. Maybe too late now to get a truck. When they did mine, I just told them before hand "I need a truck, so please schedule when you can get me a loaner". Nice 2010 Taco 4.0 V6. I was really impressed with the power. My cuz works concrete and when they rust proofed the frame on his Taco, he got a new Tundra.

The first half or so of this thread is pre recall and mostly speculation about what is going to happen. Two thumbs up for reading dude! The thread would be half as long if ppl weren't always asking which have already been answered.

smokincobra
01-12-2012, 10:50 AM
Had mine check yesterday. They said it looked great! One of the best they have seen. I was a little disappointed at first, but the more I thought about it, I am glad I don't have to do it. Probably less issues long term.

I am on the list for the frame coating though.

neumannbruce
01-12-2012, 01:36 PM
My 2000 (purchased July 1999) truck spent its whole life in Wisconsin - rust belt. In Jan 2010 the truck was moved to Salt Lake City, Utah where it now resides. At this time I was told that my truck would receive undercoating treatment or frame replacement. Upon inspection the truck passed and they said toyota will be undercoating these trucks at a later date. Months went by until I asked about this treatment and they told me my truck passed inspection and so didn’t qualify for the undercoating treatment. I opened a case with toyota and was told that since the truck no longer resides in a high risk area they will not undercoat the frame.

Does this sound right to you guys, or do I need to escalate? Thanks

kiwiaudio
01-12-2012, 06:04 PM
Actually neumannbruce, if your truck was in the VIN range to get inspected in the first place, you are indeed qualified for the treatment if your frame passes, as you were initially told. I don't understand the statement from Corporate. This is supposed to be a country wide campaign now. If your truck spent its whole life in Wisconsin, the frame should be in pretty sad shape. I'd have another dealer hammer on the frame some more. Mine didn't fail until the very day it was in to be treated. The tech decided to give it a good hammering again !

LUMP
01-13-2012, 11:36 AM
Another new frame here! Dropped by the dealer today to schedule an appt for the rust proofing and one of the techs wanted to check out the frame again. It had been over a year since I last had it checked. Well they found a hole and my new frame is on order. They said I most likely will be on the hook for rear shocks. I 've read on some of these posts that you guys are putting headers on too. I should do that I just don't want anything too loud. Time to search the forum. Thanks TS!

flat_twin
01-21-2012, 12:09 AM
My 2002 Tundra with 68k miles, passed the frame test a few months ago. It goes in next week for the frame coating which was described to me as a three step process by the service rep. My daily commute to work is a 5 minute walk so the Tundra hasn't seen much time in the salt and still has a lot of paint on the frame. Just for future reference, I got under the truck and took lots of photos a couple weeks ago after I washed it. The dealership has treated me well in the past. I just hope the bed removal and reinstall doesn't cause other problems.

talaub
01-21-2012, 09:13 AM
Has anybody in Northern Ohio actually had their frame replaced at either Metro Toyota (Cleveland) or Premier Toyota (Amherst) that would care to share their experience / thoughts?

H2O_MAN
01-28-2012, 11:56 AM
I hope this is not a re post




Make: TOYOTA Model: TUNDRA
Model Year: 2002
Manufacturer: TOYOTA MOTOR NORTH AMERICA, INC. Mfr's Report Date: NOV 16, 2009
NHTSA CAMPAIGN ID Number: 09V444000 NHTSA Action Number: PE09049
Component: STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS

Summary:
TOYOTA IS RECALLING MODEL YEAR 2000-2003 TUNDRA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA. EXCESSIVE CORROSION OF THE REAR CROSS MEMBER MAY CAUSE THE SEPARATION OF THE SPARE TIRE STOWED UNDER THE TRUCK BED WHICH WOULD PRESENT A ROAD HAZARD THAT COULD CAUSE A CRASH. ALSO, CORROSION OF THE REAR CROSS MEMBER COULD AFFECT THE REAR BRAKE LINES AND THE PROPORTIONING VALVE RESULTING IN DIMINISHED BRAKING CAPABILITY.
Consequence:
SEPARATION OF THE SPARE TIRE AND DIMINISHED BRAKE CAPACITY COULD INCREASE THE RISK OF A CRASH.
Remedy:
TOYOTA IS ASKING OWNERS OF THE AFFECTED VEHICLES TO REMOVE THE SPARE TIRE FROM UNDER THE VEHICLE UNTIL A REMEDY CAN BE OBTAINED. DEALERS WILL INSPECT THE REAR CROSS MEMBER AND RELATED COMPONENTS, INCLUDING THE BRAKE LINES, AND REPLACE THEM IF NECESSARY. IF THE CROSS MEMBER DOES NOT NEED TO BE REPLACED, IT WILL BE SPRAYED WITH A CORROSION PROTECTION COMPOUND. THESE SERVICES WILL BE PERFORMED FREE OF CHARGE, HOWEVER MULTIPLE VISITS TO THE DEALER MAY BE REQUIRED. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 30, 2010. OWNER MAY CONTACT TOYOTA AT 1-800-331-4331.
Notes:
TOYOTA SAFETY RECALL NO. SSC90/90M. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

ToyTun21
01-31-2012, 10:32 AM
I got my second notice yesterday. I guess they are going to apply the CRC. Anybody have that done yet?

smokincobra
01-31-2012, 10:33 AM
I am waiting on the dealership to let me know they have the stuff.

roosterpomps
02-03-2012, 11:25 AM
I picked up my '03 Tundra with 42,000 miles from the dealership yesterday after having the CRC applied. Overall I'm pleased with the job they did after a close inspection showed they didn't cut any corners obviously, ie not removing the bed or not doing the inside of the frame. They did get a spot of CRC on my console but it came out easily with some "restore" carpet stuff. It took two days so I got to look cool in a Prius loaner for a couple of days.
This was Heintz Toyota in Mankato, MN.

99 rs
02-12-2012, 12:54 PM
Duplicate post.

99 rs
02-12-2012, 01:25 PM
Brought mine in a few weeks ago. Took 2 days and got a loaner Corolla to drive. Not overly impressed with the job done. They just coated over dirt and didn't wire brush any of the surface rust off. On top of that some of the undercoating is starting to peel off. I didn't complain because I'm happy enough to get free undercoating on a 13 year old Rebuilt truck. I would have taken the time myself though to prep it properly and at the minimum take off the spare for better access. Some other minor issues were they missed some deflector shield clips at the front of the truck.

http://i48.photobucket.com/albums/f238/99rs/2000 Tundra/IMG_7094.jpg

http://i48.photobucket.com/albums/f238/99rs/2000 Tundra/IMG_7095.jpg

http://i48.photobucket.com/albums/f238/99rs/2000 Tundra/IMG_7096.jpg

http://i48.photobucket.com/albums/f238/99rs/2000 Tundra/IMG_7097.jpg

http://i48.photobucket.com/albums/f238/99rs/2000 Tundra/IMG_7098.jpg

99 rs
02-12-2012, 01:28 PM
http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7110.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7111.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7113.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7114.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7123.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7124.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7125.jpg

99 rs
02-12-2012, 01:29 PM
http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7126.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7128.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7129.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7130.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7131.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7133.jpg

99 rs
02-12-2012, 01:30 PM
Here it's already peeling off
http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7135.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7137.jpg


http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7138.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7139.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7140.jpg

99 rs
02-12-2012, 01:30 PM
http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7141.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7142.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7143.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7144.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7145.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7146.jpg

99 rs
02-12-2012, 01:31 PM
http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7147.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7148.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7149.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7150.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7152.jpg

http://i48.photobucket.com/albums/f238/99rs/2000%20Tundra/IMG_7178.jpg

kanaduh
02-12-2012, 03:27 PM
99 rs,

Your dealer has not followed the correct application process. It is clear that the bed was not removed, the spare tire wasn't removed, and the spray wasn't applied to the interior of the frame. More important, the frame wasn't prepped properly. There is a link in this thread that describes the entire process. I would print out a copy of the process and take it to the dealership and tell them they need to do the application again. Most of the dealerships are subbing the work out, so if you don't let them know, they will assume everything is OK. I know, because I had mine done the second time, and the dealership didn't even balk at it. Do yourself a favor and get it done correctly. If the dealership complains, call Toyota. Toyota is paying these places to do the job correctly.

flat_twin
02-12-2012, 06:33 PM
Wow what a half *ssed job!! My 2002 Tundra got the frame treatment just a couple weeks ago. I crawled under the truck and took photos before it went to the dealer just to cover my butt. I crawled under after it was done and they did a real nice job. Nothing at all like you photos. That's terrible!

neodave
02-12-2012, 08:23 PM
I took my 2003 in a couple weeks ago fully expecting a clean bill of health. Service manager came out and said it needs a frame the shuttle will take you to Enterprise to get your rental car. I was shocked. It had rust for sure but no where near as bad as some of the ones I've seen on here that are just getting the corrosion treatment. I didn't even bother cleaning out my stuff because I was certain it would pass. I am reluctantly pleased. If I get it back in good shape with no new noises, leaks, or screwed up alignment I will be overjoyed. If not I will be ticked. Mine ran great. Only has 90k on the odometer. They have already started the you need this and that routine. I've declined all of it so far. They wanted something like $600 for just a timing belt, $500 for new CV boots, and $40 for an air filter. I've never priced them before but those don't seem like discounted prices.

99 rs
02-12-2012, 09:39 PM
99 rs,

Your dealer has not followed the correct application process. It is clear that the bed was not removed, the spare tire wasn't removed, and the spray wasn't applied to the interior of the frame. More important, the frame wasn't prepped properly. There is a link in this thread that describes the entire process. I would print out a copy of the process and take it to the dealership and tell them they need to do the application again. Most of the dealerships are subbing the work out, so if you don't let them know, they will assume everything is OK. I know, because I had mine done the second time, and the dealership didn't even balk at it. Do yourself a favor and get it done correctly. If the dealership complains, call Toyota. Toyota is paying these places to do the job correctly.


Wow what a half *ssed job!! My 2002 Tundra got the frame treatment just a couple weeks ago. I crawled under the truck and took photos before it went to the dealer just to cover my butt. I crawled under after it was done and they did a real nice job. Nothing at all like you photos. That's terrible!

Do you think there would be a difference between Canada and the US? If there isn't then I'll give them a call. Your guys' reactions were my first thoughts as well.

kanaduh
02-13-2012, 04:01 AM
99rs,

Here's the treatmentbprocess. Should be the same process regardless of location. Once you read through this, you'll see that they didn't follow the process. Take it back and have it done right. When you take it back, give them a copy of the process too. http://www.tundrasolutions.com/forums/attachments/1gen-tundra/66083d1317253656-tundra-frame-rust-recall-tundra-frame-crc-recall.pdf

pokman
02-13-2012, 08:03 AM
So are you guys getting your whole frame treated or just the the frame under the bed? I got my letter a week ago and I was under the assumption that the whole frame was coated.

jbtoy
02-13-2012, 08:51 AM
Do you think there would be a difference between Canada and the US? If there isn't then I'll give them a call. Your guys' reactions were my first thoughts as well.

Great posts 99 RS with your pics. People should bookmark as save as a reference. It clearly shows how the process should NOT be done. As already noted, you need to return your truck and give them pics and process spec sheet to show them how it should be done. There is no difference by region and the instructions are very clear on what should be covered. Obvious to many here,
the shop did not read them and/or just did a half a$$ attempt just to get it out the door. Post back how you make out.

**pokman, please read the pdf file nicely attached for you on post # 1711. It is very clear what is covered and how.

pokman
02-13-2012, 09:32 AM
I read what is covered but I am wondering if most guys are getting the whole frame coated.

kelkay
02-13-2012, 10:11 AM
They aren't doing every Tundra. It seems it has to have a hole in the metal, before they will work on it. They told me my truck did not need the recall work. I guess I will have to take their word for it. :-0

pokman
02-13-2012, 10:41 AM
Yeah I understand about the whole frame replacement, I am more curious about the CRC. It says limited time through 2012 they will coat the whole frame, but it sounds like it may be up to the dealer. But the above pics he had his whole frame coated, so I am just wondering if the CRC is done this year if they automatically coat the whole frame.

'00 Tundra
02-13-2012, 11:55 AM
my new frame is at the dealership now waiting for me. it's scheduled to go in on march 5th. However, until then I was debating welding a plate over the holes in my frame because there is a chance im going to need it to tow this coming weekend. I'm not too worried about it for everyday driving, however I'm not sure I want to tow a Jeep on a flatbed for 300 miles with it, I guess I should probably call the dealer to ask, but do you guys see any reason they would tell me it would void the replacement or something if i patched it?? it's already had the inspection and is scheduled, but a little voice in my head is whispering that they might come up with some excuse not to do it if i patch the holes

cpearson817
02-13-2012, 01:44 PM
my new frame is at the dealership now waiting for me. it's scheduled to go in on march 5th. However, until then I was debating welding a plate over the holes in my frame because there is a chance im going to need it to tow this coming weekend. I'm not too worried about it for everyday driving, however I'm not sure I want to tow a Jeep on a flatbed for 300 miles with it, I guess I should probably call the dealer to ask, but do you guys see any reason they would tell me it would void the replacement or something if i patched it?? it's already had the inspection and is scheduled, but a little voice in my head is whispering that they might come up with some excuse not to do it if i patch the holes

Get them to give you a 5.7 Tundra as your rental!

s2kseven
02-13-2012, 03:20 PM
"I read what is covered but I am wondering if most guys are getting the whole frame coated. "


At least, they did mine...the whole chassis.
ImageShack® - Online Photo and Video Hosting (http://imageshack.us/photo/my-images/24/tundraafter014.jpg/)
ImageShack® - Online Photo and Video Hosting (http://imageshack.us/photo/my-images/31/tundraafter013.jpg/)
ImageShack® - Online Photo and Video Hosting (http://imageshack.us/photo/my-images/577/tundraafter003.jpg/)
ImageShack® - Online Photo and Video Hosting (http://imageshack.us/photo/my-images/214/tundraafter001.jpg/)

flat_twin
02-13-2012, 03:42 PM
Yeah I understand about the whole frame replacement, I am more curious about the CRC. It says limited time through 2012 they will coat the whole frame, but it sounds like it may be up to the dealer. But the above pics he had his whole frame coated, so I am just wondering if the CRC is done this year if they automatically coat the whole frame.

The pdf in an earlier post shows the rear frame section is to be treated as well as the front of the frame as a "confidence" treatment. This is exactly what happened to my Tundra two weeks ago.

kiwiaudio
02-13-2012, 04:05 PM
Kelkay, you are not stuck with one dealers answer on this. Assuming you have a VIN that is in the inspection range, get it inspected by another Toyota dealer with a bigger guy swinging the hammer !

On another note, Regarding the frame replacement process, what is the situation with the A arms now? I've tried to find this back through the posts, but i cannot find much.

#1. I recall reading on T/S when all this frame replacement stuff started, that owners were getting billed for them @ $600 each if the dealer couldn't get them off.
#2. Then I recall reading that when dealers were unable to get them off, Toyota supplied them at no cost.
#3. Next I read that Toyota was supplying them now with every frame, due to the high volume of claims from #2.

My frame is being replaced as i write this, and my dealer is still going with #2. They have most of the vehicle apart but have not tackled the A arms yet. They say they will be reused if they can successfully remove them. If not, then Toyota will replace them.

I guess I'm OK with this, but I was expecting #3. What do you guys think about this ? I'm not sure if the old ones will be rebushed - probably not !

neodave
02-13-2012, 04:29 PM
My frame has yet to come in so I can just assume. There was at least 8 of the old frames stacked in the back of my dealers lot. 4 of the 8 still had the control arms attached. My dealer says they have the repair down to 3 days. It would certainly be easier for them if they were allowed to install new ones. I would be nice to see pretty black ones that matched the new frame.:D

'00 Tundra
02-13-2012, 04:59 PM
Get them to give you a 5.7 Tundra as your rental!

well whatever they give me as a loaner, i wont be driving anyways, they said they dont want me driving it because of my age. so instead, my dad is driving the loaner and i will hopefully be getting his truck to bring back to school in the meantime (which happens to be a 5.7 crewmax so i have no issues with that). however, considering none of this happens until march 5th, it does me no good with my towing issue for this weekend...

kanaduh
02-13-2012, 06:27 PM
Kelkay, they may not need to replace your frame, but they should be doing the rust proofing. Call Toyota and have them check your VIN. If you did get the CRC treatment recall, then they need to do it. It's not a choice for them.
Pokeman, they do need to treat the entire frame. The GED needs to be removed, etc. I posted the PDF with the process, so you may want to read it and look at the pictures. It is self explainitary. Don't let the dealers pull the wool over your eyes.

99 rs
02-13-2012, 07:32 PM
99rs,

Here's the treatmentbprocess. Should be the same process regardless of location. Once you read through this, you'll see that they didn't follow the process. Take it back and have it done right. When you take it back, give them a copy of the process too. http://www.tundrasolutions.com/forums/attachments/1gen-tundra/66083d1317253656-tundra-frame-rust-recall-tundra-frame-crc-recall.pdf

I saw that document but it didn't list Alberta so I didn't bother bringing it in. So far my plan is to call them and I'm expecting them to say bring it back. I'll update once things move along. Thanks for the help so far.

kelkay
02-14-2012, 08:40 AM
Thanks guys. I will have another dealer check it out.

kiwiaudio
02-15-2012, 01:52 PM
To satisfy my curiosity over the A arm issue, i called Toyota and asked what the "procedure" was for their dealers to follow. They said that none of that info was available to the public, and it was at the discretion of the dealer as to what they do or don't do. They also said that there are 4 frame packages available to the dealers depending on what the individual vehicle requires. That is interesting in itself as most trucks will not be dismantled until the frame comes in (4 weeks in my case), so how do they know what "package" to order until stripped down?
I don't understand a dealer making their techs beat themselves up trying to get these arms off, but apparently it is their call to make !
My dealer told me that they have about 50% success in removing the arms and that they have always tried to do so.

All through this thread is evidence of differing approach methods and non-comformity by dealers.

99 rs
02-15-2012, 07:49 PM
I called the dealer and the campaign number (aka recall number) is different in Canada. I think the US one is D0B and the Canada one is 150. I told the service representative about the removal of the frame and he sat there and read the service note. In the Canadian version it says to lower the spare tire and possibly remove the rear bumper if necessary; it says nothing about removing the bed. I told him I was just curious as to the procedure but he forwarded all of my information to his shop manager. I will be getting the call within a couple of days.

99 rs
02-15-2012, 07:51 PM
Double post.

Kenny Q
02-16-2012, 06:19 PM
Hello,
This is the first time posting on this site in at least 7 years.
I have a 2001 Tundra and I live in Connecticut. I took it to the dealer last year and the guy said it was borderline and I should wait another year. Now I'm ready to have them look at it and hopefully, replace the frame.

Questions:
If they do replace the frame, What else should I have them do? I figured, they could replace a lot of other parts at a lower cost since the frame is off.

Thank you,
Kenny Q

kanaduh
02-16-2012, 08:19 PM
99rs, make a call to Toyota Corp, and tell them you are unhappy with the job that was done, and ask if they were to have removed the bed? The spare tire needs to be removed so they can check the crossmember and treat the frame. Based on your pictures, it is obvious they didn't remove the spare (overspray on the tire). Keep on them, you've got nothing to lose. Maybe there are some Canadian members out ther who have a PDF of the Canadian process.

kiwiaudio
02-17-2012, 02:41 PM
Kenny, i believe there is a time issue with this. Someone please chime in if i'm wrong but i think you have until the end of March 2012 ?? to get a pass or fail decision !
Regardless, you should have your dealer clarify. If they tell you to wait another year until it fails and rusts through, how is that logical? Have them put it on paper ! Better yet, have another dealer that needs work inspect it.
It is in the dealers financial interest to get the job, as with any business. As i've said before, find a big tech with a big hammer !

If you do end up with a frame replacement, Toyota covers most everything that is disturbed/broken during transferral of parts. However, any dealer worth his salt will have a list of things that either are needed or you "should" do. Depending on factors such as mileage and maintenance on your particular truck, these normally include Water pump, Cam belt, shocks, exhaust, brakes, sway bar links and the like. You are under no obligation to use their Toyota parts, and with the exception of the cam belt/water pump, most will throw in the labor as they have it apart anyway. I ordered and supplied everything mine needed at a greatly reduced cost compared to their estimates. This did not bother them at all!
Some people take this time to replace the exhaust manifolds with headers, working out a labor deal with this as its outside the ballpark. A lot easier to do the headers now, rather than later, but good ones are pricey.

Good luck !

Kenny Q
02-17-2012, 04:51 PM
Great,
Thanks for your reply. This person told me this last year.
I should take my truck in next week. I hope I can have a lot of the parts replaced.

-Kenny Q

StephenC
02-17-2012, 07:55 PM
I sure hope they have a recall soon. I don't think I'll get much for my 2000 tundra if I sold it now. Too bad it only has 46K miles on it, but check out the rust in these photos. I've lived in Mass since 1973 and I've never seen a car/truck rust like this much in just 8 years. I really want to stick with toyota on my next purchase but there not making it an easy decision. Lets hope for that recall. :frustrating:

This is definitely an issue related to New England winters. I live in Florida and my 2005 Tundra with 108k miles has little to no rust on it. This could be because I don't live near the coast and I have never driven it on the beach...

jack mccarthy
02-23-2012, 03:06 PM
Looks like 99rs got screwed; they're required to do the frame rails AND the cross members. I've also heard from some dealers in my area who state they don't bother to wirebrush when they're required as per the documented procedure.

I'm still wondering if they leave out the area between the top of the frame rail and the bottom side of the cab itself since it's a tight area. Seems like they did for his truck, but I'm not sure if that's typical.

pagemaster
02-29-2012, 11:12 PM
My truck received the undercoating treatment on Monday. I am happy with the job. Looks like the wire brushed the entire frame.

One thing I did notice was that there are few plastic plugs in the frame now

'00 Tundra
03-05-2012, 05:30 AM
Mine goes in today for to get it's new frame. Getting JBA headers and Total Chaos steering rack bushings installed while it's there. Hopefully everything goes smoothly, Can't wait to get it back.

neodave
03-05-2012, 05:24 PM
Been driving my rental around for 5 and a 1/2 weeks. My truck hasn't moved. I'll probably be getting it back right when gas hits 4 bucks a gallon. That's one thing I can say about my Hyundai Sante Fe. Gets pretty decent mileage.(Gave me a 2012 Ram originally. Too big...barely fit in the garage) Thread has gone pretty quiet over the last few weeks. What are peoples experiences after getting their Tundra's back from the frame replace? Previous comments looked to be split evenly. Mine will be like the 50th the dealership has done so hopefully they've got the bugs worked out.

StephenC
03-05-2012, 06:04 PM
Been driving my rental around for 5 and a 1/2 weeks. My truck hasn't moved. I'll probably be getting it back right when gas hits 4 bucks a gallon. That's one thing I can say about my Hyundai Sante Fe. Gets pretty decent mileage.(Gave me a 2012 Ram originally. Too big...barely fit in the garage) Thread has gone pretty quiet over the last few weeks. What are peoples experiences after getting their Tundra's back from the frame replace? Previous comments looked to be split evenly. Mine will be like the 50th the dealership has done so hopefully they've got the bugs worked out.

Should have just left the Ram outside where it belongs :crazy3d:. Hopefully what you said about gas going to $4/gal doesn't happen. $3.80 is bad enough! Good luck and hope you get your truck back soon!

neumannbruce
03-06-2012, 04:12 PM
Does anyone have Toyota remediation documentation on the Recall 90M? In this thread is the Recall B0D information - which is basically an extension of the 90M, but I would like to see the documentation on the 90M only. Can anyone find that? This would be helpful to me since my truck only qualifies for the 90M since it is no longer registered in a high risk state. I want to be one step ahead of the dealer. Anyone?
Thanks Guys

neumannbruce
03-07-2012, 07:57 AM
I found the 90M documentation at this link if others are interested.

http://static.reuters.com/resources/media/editorial/20100324/toyota_tundra.pdf

kiwiaudio
03-09-2012, 07:44 AM
Thayer in Bowling Green Ohio just finished my frame and did a great job. They replaced the rear brake modulator, and every brake line except the two attached to the rear differential. Brakes needed to be bled out again after a week or so, and they did get some air out. Only fault was a small one. There were no clips retaining the brake line from the modulator to the diff hose. They took care of these minor issues without a problem. Highly recommend this dealer !
There were 3 tundras waiting for mine to get out of the way.
Only been 2 weeks but i see no seepage from disturbed seals, but i'm keeping an eye on things like the front and rear differentials, transfer case front and rear, transmission rear, coolant level etc.
I paid for exhaust, 1 ball joint, 1 sway bar link, and a fuel filter. All of which i supplied to them with aftermarket parts that totaled about $500.
Word to the wise, do not ok Toyota parts, get them yourself. I'm sure the quality is great, but they are obscenely overpriced.

I do recommend having an independant tech go over your truck after the job, if you are not competent mechanically. It is a major job and even the good guys can miss something !

neodave
03-09-2012, 09:24 AM
Thanks for the update. Mine went in yesterday(Thursday) morning. They said it would be done Saturday or Monday. I'm hoping for the best.

csftech
03-11-2012, 08:14 AM
Ok guys, I am a little unsure of something. My original notice said that the frame replacement (if necessary) had to be completed by 4/30/12 I believe. The new notice for the treatment says it must be completed by 12/31/12. In the procedure for the treatment it says that if they find perforation during the inspection they should do the frame replacement. Am I right in assuming that this basically extends the frame replacement to the end of the year? I read all 117 pages and didn't see a definitive answer to this. It is a big deal to me because I ran my truck in to the back of a dump truck because I am an idiot, and am in the process of fixing it now. It may take me another 3 or 4 weeks to get it all done, and I don't want to miss out on the frame replacement if my truck fails the inspection. Thanks.

84367

jbtoy
03-11-2012, 08:25 AM
Am I right in assuming that this basically extends the frame replacement to the end of the year? I ran my truck in to the back of a dump truck because I am an idiot, and am in the process of fixing it now. It may take me another 3 or 4 weeks to get it all done, and I don't want to miss out on the frame replacement if my truck fails the inspection. Thanks.

I believe you are good to go, but, check with your dealer/service manager to play it safe and confirm.

Should I not ask how you plowed into a dump truck? Ouch.

csftech
03-11-2012, 08:39 AM
He was stopped in a place I didn't expect him to be and I was blinded by the sun. I flipped the visor down so I could see and there he was. Glad it was him and not a car. I hit him pretty hard. I will check with the dealer this week, but that is how it seemed to me. That gives me a little breathing room. I don't have to rush. I had the radiator support and inner fender done, Now I am working on all the pulleys and pipes that got smashed on the front of the engine. I lucked out though found a blown motor for 100.00. Considering my throttle body was broken in half, that was the deal of the century. Then it goes back to the body shop for fenders and paint.

84368

Highwaylizard
03-11-2012, 02:00 PM
He was stopped in a place I didn't expect him to be and I was blinded by the sun. I flipped the visor down so I could see and there he was. Glad it was him and not a car. I hit him pretty hard. I will check with the dealer this week, but that is how it seemed to me. That gives me a little breathing room. I don't have to rush. I had the radiator support and inner fender done, Now I am working on all the pulleys and pipes that got smashed on the front of the engine. I lucked out though found a blown motor for 100.00. Considering my throttle body was broken in half, that was the deal of the century. Then it goes back to the body shop for fenders and paint.

84368

Wow - I completely understand the whole blinded by the sun issue. I have cataracts and stopped driving during the time of sunset and sunrise. I am probably a few weeks away from not driving at all until the surgery. Glad you are okay.

On another note, what did you do with the broken Throttle Body? I am interested in it for a project I have going on here. Send me a PM or email me at highwaylizard@gmail.com.

neodave
03-11-2012, 03:45 PM
Got my truck back Friday. They had it for 6 weeks but only took them 48 hours to replace the frame. Overall I am very pleased. They replaced the right lower suspension arm but not the left. You would think it would be done in pairs. It's all good though. Everything feels good and tight and the engine seems as good as always. I stopped by on day 2 expecting to see it taken apart and they were putting the bed back on. All they had left was the alignment. Rental ended up costing Toyota $1600.

skav2407
03-19-2012, 07:22 AM
For those of you who have had the frame painted, how is it holding up? I had mine done about a month ago and the rust has already come back through in quite a few spots.

I'm hesitant to go back to the dealer as they've already had my truck three times now and they just don't seem to care. I'm contacted Toyota Corporate and they said I could not take my truck to another dealership. It has been a very frustrating experience. Only one of the three times did I recieve a loaner car. After the initial application I went and picked up my truck (it was dark out already) and the next morning I look and my spare tire is sitting in the truck bed. I look at the frame for the first time and they missed spots everywhere. There were places that weren't even touched with paint. I called the dealership and they didn't know why no one had mentioned to me that the spare tire carrier was on back order and thats why my tire was in the bed. Mind you, my initial inspection was more than a month prior to this so there was time to get the parts. So about a week later I had to go back again (no rental provided) and they put the spare tire carrier on and supposedly touched up the frame. The first time it was painted it was done by an outside vendor. The second time the dealership did it themselves.

Here are the pictures of how it is holding up after a month. I've pretty much given up hope. The dealership is pretty useless (Tarbox Toyota in North Kingstown, RI) and Corporate doesn't seem to want to help either.

Lesson learned I guess.

This was after the first application:

84824

This is my frame a month after it had been coated:
84825
84826
84827

Dinosaur
03-19-2012, 09:17 AM
For those of you who have had the frame painted, how is it holding up? I had mine done about a month ago and the rust has already come back through in quite a few spots.

I'm hesitant to go back to the dealer as they've already had my truck three times now and they just don't seem to care. I'm contacted Toyota Corporate and they said I could not take my truck to another dealership. It has been a very frustrating experience. Only one of the three times did I recieve a loaner car. After the initial application I went and picked up my truck (it was dark out already) and the next morning I look and my spare tire is sitting in the truck bed. I look at the frame for the first time and they missed spots everywhere. There were places that weren't even touched with paint. I called the dealership and they didn't know why no one had mentioned to me that the spare tire carrier was on back order and thats why my tire was in the bed. Mind you, my initial inspection was more than a month prior to this so there was time to get the parts. So about a week later I had to go back again (no rental provided) and they put the spare tire carrier on and supposedly touched up the frame. The first time it was painted it was done by an outside vendor. The second time the dealership did it themselves.

Here are the pictures of how it is holding up after a month. I've pretty much given up hope. The dealership is pretty useless (Tarbox Toyota in North Kingstown, RI) and Corporate doesn't seem to want to help either.


Have you dealt with the service manager, or just the service "techs"? I would go to the service manager or the dealership manager and speak with him/her about your experience. I would also call corporate again and ask for supervisors. It sounds like they are treating you and your truck pretty poorly.

skav2407
03-19-2012, 10:49 AM
Have you dealt with the service manager, or just the service "techs"? I would go to the service manager or the dealership manager and speak with him/her about your experience. I would also call corporate again and ask for supervisors. It sounds like they are treating you and your truck pretty poorly.

I've dealt with the service manager since the second visit. The owner of the dealership has also been made aware but just refered me to the service manager. Toyota Corporate has been aware since the first visit. I saw what the dealership billed Toyota for everything, I don't really think they care anymore. I contacted Toyota Corporate again today and asked if they could provide me with something in writing saying that the undercoating is only supposed to last a few months and they are supposed to get back to me on that. It's really a frustrating experience.

jbtoy
03-19-2012, 08:06 PM
I've pretty much given up hope. The dealership is pretty useless (Tarbox Toyota in North Kingstown, RI) and Corporate doesn't seem to want to help either.
Lesson learned I guess.


I hope they do not leave you hanging, but, being in your neighborhood in MA, Tarbox is not a place I would visit.

neumannbruce
03-20-2012, 08:22 AM
Did you talk with a Tiffany Bishop at Corporate? She will not send you anything in writing. She listens and may sound empathetic at first, but she is very polished at saying No. Essentially Toyota’s Henchman. Opinion based upon multiple interactions.

'00 Tundra
03-20-2012, 12:54 PM
I don't actually have any questions for anybody, I just need to rant here for a minute...

I had mine inspected in early January and it failed. They ordered the frame but said it would take a couple of weeks for it to come in, which I was fine with, I wasn't in a huge rush. Late February I got a phone call letting me know that the frame was in, so I made the appointment to drop it off on March 5th for the replacement. Well now it's been there since then and is still sitting out behind the dealership untouched. Apparently they discovered on thursday last week (well over a week after I dropped it off) that the frame they got for it was a Tacoma frame. As of today they still don't have a frame for me and couldn't confirm that it was even on it's way yet. On top of all this, they claim it takes about 2 weeks to do the whole replacement from start to finish, which I don't understand considering some of you say it took less than 3 days for yours. I go home for spring break on April 7th for a week and I was kind of hoping my dad was going to be able to put a couple hundred "shakedown" miles on it to make sure everything was set to go before I make the 450 mile trip back to school, so far I'm not too confident they're going to have it done in time and I don't have any idea how the heck I'm going to bring home all my stuff from school in my mom's rav4 (which by the way, I HATE regardless of worrying about how I'm going to get all my stuff in it. I just can't imagine being stuck with it any longer than I absolutely have to).

There, I guess I feel a little better now

skav2407
03-20-2012, 01:35 PM
Did you talk with a Tiffany Bishop at Corporate? She will not send you anything in writing. She listens and may sound empathetic at first, but she is very polished at saying No. Essentially Toyota’s Henchman. Opinion based upon multiple interactions.

My case manager was Kevin. I don't remember the last name right now. He was the same way as the person you describe though. Didn't want to do anything or help in anyway. When pressed for actual answers be became very defensive and borderline rude. Wouldn't let me speak with his supervisor.

neodave
03-20-2012, 06:37 PM
I don't actually have any questions for anybody, I just need to rant here for a minute...

I had mine inspected in early January and it failed. They ordered the frame but said it would take a couple of weeks for it to come in, which I was fine with, I wasn't in a huge rush. Late February I got a phone call letting me know that the frame was in, so I made the appointment to drop it off on March 5th for the replacement. Well now it's been there since then and is still sitting out behind the dealership untouched. Apparently they discovered on thursday last week (well over a week after I dropped it off) that the frame they got for it was a Tacoma frame. As of today they still don't have a frame for me and couldn't confirm that it was even on it's way yet. On top of all this, they claim it takes about 2 weeks to do the whole replacement from start to finish, which I don't understand considering some of you say it took less than 3 days for yours. I go home for spring break on April 7th for a week and I was kind of hoping my dad was going to be able to put a couple hundred "shakedown" miles on it to make sure everything was set to go before I make the 450 mile trip back to school, so far I'm not too confident they're going to have it done in time and I don't have any idea how the heck I'm going to bring home all my stuff from school in my mom's rav4 (which by the way, I HATE regardless of worrying about how I'm going to get all my stuff in it. I just can't imagine being stuck with it any longer than I absolutely have to).

There, I guess I feel a little better now

This may be one of those times when you have to look at the glass as half full. There are dozens of people on here that wanted frames and are simply getting their rust wire brushed and coated. From my experience and reading through the posts it is obvious that the biggest key to satisfaction is the individual dealerships. Some have great customer service and others don't know you after the sale. My dealer has a great deal of experience with the frame replacements and did an absolutely outstanding job on my truck. Trust me it will be worth the wait.

pokman
03-21-2012, 07:37 AM
I would like to hear what others think of the frame coating also after having it on for a couple of weeks. I got a call from my dealership- Kolosso Toyota and my truck goes in in two weeks. I asked on the phone if they take the bed off like they are supposed to and he said they do. I will be cautiously optimistic but I don't like this dealership as I have had a few issues in the past with them, but I never dealt with the body shop before. My deal is, is that my bed is rusting terribly up from underneath where the cross bar is welded to the bed-I will be interested to see what they say about that.

jbtoy
03-21-2012, 07:46 AM
I got a call from my dealership- Kolosso Toyota and my truck goes in in two weeks. ...I don't like this dealership as I have had a few issues in the past with them, but I never dealt with the body shop before. My deal is, is that my bed is rusting terribly up from underneath where the cross bar is welded to the bed-I will be interested to see what they say about that.

I do not have the undercoat, so cannot give first hand comments. Curious, is this the only dealer near you? Why use them if you had issues with them before? I may be wrong, but, I am not aware
of Toyota doing anything for the rusted beds. When I saw a truck recently done at a dealer, the bed and bolts were rusted bad. I asked why they were not replaced, and the tech noted.."not part of the recall, we do
not fix that".

Anyone know or heard different on the beds?

'00 Tundra
03-21-2012, 08:15 AM
This may be one of those times when you have to look at the glass as half full. There are dozens of people on here that wanted frames and are simply getting their rust wire brushed and coated. From my experience and reading through the posts it is obvious that the biggest key to satisfaction is the individual dealerships. Some have great customer service and others don't know you after the sale. My dealer has a great deal of experience with the frame replacements and did an absolutely outstanding job on my truck. Trust me it will be worth the wait.

I know I should just suck it up, I'm getting a completely new frame, about $9000-$10000 for free! It just annoys me that it's been there for over 2 weeks and they haven't even begun work on it when I had a scheduled date with them. The first time I got it inspected I had an appointment and I sat in the waiting room for 3 hours before they looked at it. The sales dept is great, my family has bought cars from one salesman in particular for over 20 years, the service dept just seems to not give a @#&$ about the customer. I am glad I'm getting the work done, I just really want my baby back! The separation anxiety is too much to bear

neumannbruce
03-21-2012, 09:08 AM
My case manager was Kevin. I don't remember the last name right now. He was the same way as the person you describe though. Didn't want to do anything or help in anyway. When pressed for actual answers be became very defensive and borderline rude. Wouldn't let me speak with his supervisor.

Yes, their representatives when pressed get un-professional. And the reason in my case is because they could provide no logical explanation why they won’t do the undercoating portion of the recall on my truck yet it met all of their criteria – and I kept pressing until she got bothered and during the whole conversation. After consulting with a lawyer, I have no legal recourse until something bad happens – i.e. spare tire/gas tank drops off – or frame fails under towing load in the future.

Unfortunately, In your situation, corporate sees the recall as completed. I’d think your best bet is working with your local dealer and expressing to them a safety concern. According to the dealer I spoke with, the undercoating adds 15 years of life to the frame. I would explain to them the rust you are seeing is something that shouldn’t be showing for many many years if the undercoating was applied to specification. Good luck, hope that helps some.

Beetle66
03-21-2012, 02:09 PM
Had my Tundra in for the second inspection. It passed the first one but failed this one. I asked what's next. Dealer said we order the frame and get back with you. When I ask for a time frame in which I could expect this to happen. He said they had several to fail recently but no frames have come in yet. Didn't know what the problem was. I did speak with another Tundra owner who had his replaced at that dealer back nearly a year ago! So he said.

BraneDead
03-23-2012, 11:39 AM
I spoke to Nicole at Toyota corporate today as I too used to live in a high-risk state, but moved to North Carolina last year. 9 years of salt did it's damage, but not enough to put a hole in my frame yet. Nicole stated that the entire rust perforation campaign would be extended through December 2012. This includes frame replacements and the rust preventative coatings. I guess that makes sense since, if your truck does have a 10mm hole, coating it won't really do much. I'm not sure if this had been discussed yet in this thread, I didn't see it.

Nicole would not send me anything written stating that the frame replacement campaign would be extended from April '12 to December '12, but she said I'd be receiving notice in the mail. Has anyone else heard this?

MikeYoungRealEstate
03-24-2012, 08:44 AM
Just pulled this off the Toyota Owners site:

LSC A0F - Certain 2000 through 2003 Toyota Tundra Frame Rust Corrosion Perforation
This is a Limited Service Campaign. In the event that rust corrosion to the frame causing perforation (based upon Toyota’s inspection criteria) of the metal has occurred on your Tundra vehicle, contact any Toyota dealer and make arrangements to have your vehicle inspected.

As part of our continuing efforts to provide superior customer satisfaction, Toyota is extending the April 30, 2012, expiration date for vehicles covered by this campaign, to December 31, 2012.

A0F

MikeYoungRealEstate
03-25-2012, 05:12 PM
What type of rental vehicle has everyone been getting? I've been told by both my dealer and Toyota corporate that only cars are available. I need a truck with a hitch

ferris buehler
03-26-2012, 10:45 AM
Just a thought on the rentals. It probably depends on the dealer's rental/loaner program. Mine owned them. Others use Enterprise. I just told mine I needed a truck unless they wanted me putting building materials and bags of concrete in a Prius. Actually got a new Tacoma with he plastic still on the floor.

skav2407
03-28-2012, 08:08 AM
What type of rental vehicle has everyone been getting? I've been told by both my dealer and Toyota corporate that only cars are available. I need a truck with a hitch

I only got a rental car only 1 out of the 3 times my car had to go in for the frame coating recall. That one time it was a Prius from the dealership. Hope that helps.

akabka
03-28-2012, 11:52 AM
My dealer paid for the rental Dodge ram extra cab 4x4 for 2 weeks and change.

montesa_vr
03-29-2012, 12:52 PM
I had a Prius. Got 49.7 mpg on the same route that returns 16 on my Tundra. It's a bummer for people who need their truck for work.

neumannbruce
03-29-2012, 01:10 PM
I spoke to Nicole at Toyota corporate today as I too used to live in a high-risk state, but moved to North Carolina last year. 9 years of salt did it's damage, but not enough to put a hole in my frame yet. Nicole stated that the entire rust perforation campaign would be extended through December 2012. This includes frame replacements and the rust preventative coatings. I guess that makes sense since, if your truck does have a 10mm hole, coating it won't really do much. I'm not sure if this had been discussed yet in this thread, I didn't see it.

Nicole would not send me anything written stating that the frame replacement campaign would be extended from April '12 to December '12, but she said I'd be receiving notice in the mail. Has anyone else heard this?

It is quite a shame that our trucks spent most of their life in a high risk area, don't qualify for a frame replacement, yet they won't undercoat them. I live in northern Utah where road salt is quite common in the winter months. I decided to call the dealer the truck was purchased from in Wisconsin and they said they would undercoat my truck if I took it to them. Since I still have family in the area, when I go home this summer, I might drive instead of fly and get the truck done. I haven't decided yet, I might just risk it as I don't want to spend the extra time or money in driving.

Therefore, if you are relatively close to your old dealer (22hr drive for me) that might be an option for you - for peace of mind.

cpearson817
03-29-2012, 01:53 PM
It is quite a shame that our trucks spent most of their life in a high risk area, don't qualify for a frame replacement, yet they won't undercoat them. I live in northern Utah where road salt is quite common in the winter months. I decided to call the dealer the truck was purchased from in Wisconsin and they said they would undercoat my truck if I took it to them. Since I still have family in the area, when I go home this summer, I might drive instead of fly and get the truck done. I haven't decided yet, I might just risk it as I don't want to spend the extra time or money in driving.

Therefore, if you are relatively close to your old dealer (22hr drive for me) that might be an option for you - for peace of mind.

Honestly, I would skip the treatment. If I were you I would get black paint and prep it yourself. The solution they put on it is really messy and I would kill to just have my metal frame back.

OnCapeCod
03-29-2012, 04:30 PM
My Tundra is going in Monday the 2nd and while talking to the tech about the coating he said Toyota is no longer using the non drying CRC product they had been using on Taco's. The new coating looks like black rubberized undercoating you're used to seeing, the mechanics hated the old stuff as it got all over their cloths and skin when doing service work. I was glad to hear this, I'll report back next week when I get it back.

pokman
03-30-2012, 04:05 PM
Mine goes in on monday also for coating-will let everyone know how it turns out.

jack mccarthy
03-31-2012, 01:57 PM
I spoke to Nicole at Toyota corporate today as I too used to live in a high-risk state, but moved to North Carolina last year. 9 years of salt did it's damage, but not enough to put a hole in my frame yet. Nicole stated that the entire rust perforation campaign would be extended through December 2012. This includes frame replacements and the rust preventative coatings. I guess that makes sense since, if your truck does have a 10mm hole, coating it won't really do much. I'm not sure if this had been discussed yet in this thread, I didn't see it.

Nicole would not send me anything written stating that the frame replacement campaign would be extended from April '12 to December '12, but she said I'd be receiving notice in the mail. Has anyone else heard this?

I just spoke with her the other day! Guess she's the rep for the Northeast as well. Told me that Toyota will be sending out letters in the next couple of days extending the deadline, although the later you wait in the year, the greater the likelyhood the frames on backorder wouldn't come in time and the work wouldn't be completed before the end of this year as required for the dealership to get paid.

I did find out that you can get your vehicle inspected and then hold off on getting the CRC frame treatment or frame replacement done since most of the dealers are trying to push to get everything done at once. Just inform the service manager that you're there for inspection only and that no work should be done. If the do any work, you won't be able to come back a 2nd time. Also, the 2nd visit has to be with the dealer who did the inspection originally, so pick wisely. If they give you a hassle, just call corporate.

Called one of my local dealers who told me it was a 20-40 minute wait just for the inspection alone.

neodave
04-02-2012, 04:15 PM
Already had my frame replaced but I got the notice in the mail today that they did extend it until December 31. 2012.

montesa_vr
04-03-2012, 09:57 AM
If I were you I would get black paint and prep it yourself. The solution they put on it is really messy and I would kill to just have my metal frame back.

Let me see if I understand what you're saying. You had Toyota remove your box, mechanically remove the rust from most of your frame, and coat it with a nasty black rust-eating sealant that takes months to dry. The whole process took them more than a day of shop time. Now you would rather have your rusty frame back?

It seems to me at least possible that stripping the black goop might be less work than the rust removal that Toyota has already done for you. So it's not like it's too late to paint your frame if you really want to work that hard. Time will tell how durable the black goop is. Mine is at least beginning to firm up a little bit.

jack mccarthy
04-03-2012, 10:25 AM
Let me see if I understand what you're saying. You had Toyota remove your box, mechanically remove the rust from most of your frame, and coat it with a nasty black rust-eating sealant that takes months to dry. The whole process took them more than a day of shop time. Now you would rather have your rusty frame back?

It seems to me at least possible that stripping the black goop might be less work than the rust removal that Toyota has already done for you. So it's not like it's too late to paint your frame if you really want to work that hard. Time will tell how durable the black goop is. Mine is at least beginning to firm up a little bit.

I think the point he's making, if I'm not mistaken, is that they won't do as good of a job wire brushing the frame as the owner would do. Also, the Noxodul CRC they use is not the chip resistant grade.

I've already coated the front half of my frame with POR-15, and believe me, it was no easy process. Some areas you need to get in there with a very small metal brush in addition to an air powered wire wheel to completely prep the frame. Something I'm sure Toyota wouldn't do in a day and certainly with no great effort.

Took me 2 complete days to do the work. First day; wirebrush, degrease and metal prep (phosphorous metal etch coating). Second day; two coats of POR-15 with a topcoat of semi-gloss paint on any areas that are UV exposed.

Something most people wouldn't do, but I'm glad I did and it'll probably last a lot longer than what Toyota does with their CRC treatment.

cpearson817
04-03-2012, 10:42 AM
Let me see if I understand what you're saying. You had Toyota remove your box, mechanically remove the rust from most of your frame, and coat it with a nasty black rust-eating sealant that takes months to dry. The whole process took them more than a day of shop time. Now you would rather have your rusty frame back?

It seems to me at least possible that stripping the black goop might be less work than the rust removal that Toyota has already done for you. So it's not like it's too late to paint your frame if you really want to work that hard. Time will tell how durable the black goop is. Mine is at least beginning to firm up a little bit.

Jack is right here.

Toyota Removed my bed, grinded surface rust off of the frame and coated it with a sealant that does NOT dry. I got this done over 8 months ago and still do this day I get black stuff all over me from being under the frame for 20 mins.

It took the shop about 4 hours to apply mine, and since my frame only had a couple spots that had any surface rust at all, I am not sure how mine qualified. I doubt they did any prep to it, and there is overspray all over the underside of my body.

So you are correct, I would rather have my old surface rusted frame back to how it was so I could simply coat it myself with paint, and not have goop.

khuygie88
04-03-2012, 03:59 PM
Dropped mine off at Toyota in RI today- had a few pin holes that were starting to show through but one hole that was a good inch wide by inch and a half long. Lent me a Camry to drive in the mean time.

Edit: Reading back some people are asking for actual experience. Took my Tundra into WRJ, VT Toyota about 2 years back (~ January 2010? for the subframe/tire mount recall) and they told me that it was fine and charged me for clearing the CELs (grrrr)- though I have no idea how I would EVER have gotten the spare off if I needed to. Fast forward to early March 2012 and I'm getting ready to do some towing (V6 SR5) and I'm nervous about what my truck can handle- crawl underneath, see a hole the size of a dime that scrapes out to a 1-1/2" by 1" hole with a a screw driver and absolutely NO effort. Take it in to Tarbox Toyota (in RI for school) and they look it over and tell me they'll get back to me on Monday (it was a Saturday) 2 full weeks later I email them and hear back that "oh yeah, sorry about that, your frame is on order and we'll get back to you in 3-4 weeks." Within a week Tarbox has moved to their new location and my frame is in.

Will be doing more reading in this thread later but for now- what have people been doing about parts that aren't covered that need to be replaced (brakes, struts, etc.) buying them from Toyota at their price??-->

Edit 2: Did some reading back and it seems like shocks and such are commonly replaced parts. The manager today told me that he didn't want me supplying my own parts because he would be... liable? responsable? for them? I don't really buy it because if they're my parts I'm responsible, they should just bolt up like anything else, seems like that guy from RI (skav2407) has had poor relations with Tarbox as well, kinda bummed I didn't drive up to Attleboro since it has good reviews...Anyway, I'd probably do a massive overnight order from partsgeek or the like if they imply urgency- Bilstiens for shocks, right? Any other "must replace"'s off the top of anyone's head so I can be prepared? (V6 SR5 5-speed manual)

A little history on the truck, I bought it in NH where I think it spent its whole life, in November '09 with ~155k and about $1300 in transmission/4wd work freshly done on it, drove it a mere 20k miles while at school in RI over the past 2.5 years with a whopping 2k put on it in the past 11 months. Might end up selling it if I can get a decent price after this is all said and done since its getting so little use and I get big truck gas mileage without the big truck power :(

montesa_vr
04-04-2012, 09:50 AM
my frame only had a couple spots that had any surface rust at all, I am not sure how mine qualified.

OK, I understand perfectly now. I assumed your frame was in similar condition to mine. If it was pretty clean going in, that changes everything. I wouldn't have wanted the black mess either.

cpearson817
04-04-2012, 12:55 PM
OK, I understand perfectly now. I assumed your frame was in similar condition to mine. If it was pretty clean going in, that changes everything. I wouldn't have wanted the black mess either.

Yeah it looked pretty good. The surface rust was where I had rode over a rock and it scrape the frame, pulling off about a foot of paint. I just never covered it up. A wire wheel and a couple hours is all the cleanup that was needed.

If I could re-do it, I would DEFINITELY not have toyota do it.

pokman
04-06-2012, 04:23 PM
had mine done monday. Pretty much the same as everyone else says. Looks good on the frame but their is overspray on stuff like shocks and all the plastic tubing that covers the wiring is covered. Also some got on my exhaust so it stinks as it burns off. The thing that makes me mad is that you can tell the frame rust wasn't grinding or brushed away in a lot of spots before putting on the coating. Don't know if I should complain to the dealership or not. Just a fyi they contracted it out also to another shop like others have said.

Rice Burner
04-06-2012, 08:05 PM
I would like to hear what others think of the frame coating also after having it on for a couple of weeks. I got a call from my dealership- Kolosso Toyota and my truck goes in in two weeks. I asked on the phone if they take the bed off like they are supposed to and he said they do. I will be cautiously optimistic but I don't like this dealership as I have had a few issues in the past with them, but I never dealt with the body shop before. My deal is, is that my bed is rusting terribly up from underneath where the cross bar is welded to the bed-I will be interested to see what they say about that.

Is this definite that they take the box off? I take my truck in next Wendsday morning and I was told that it is a lot of work involved that they have to scrape down the whole frame, but nothing about removal of the box. I would like to know what is definitely involved before I take it in.

The dealer is giving me a loaner for three days.

Thanks,

R.B.

Rice Burner
04-06-2012, 08:25 PM
What type of rental vehicle has everyone been getting? I've been told by both my dealer and Toyota corporate that only cars are available. I need a truck with a hitch

I asked for a Pick Up and the service writer said they don't rent Pick Up Trucks, He offered me either a Rav/4 or a Sienna. I took the Rav/4.

R.B.

pokman
04-07-2012, 05:59 AM
Rice Burner,

They did take my bed off. I made sure to ask them if they did. And there is no overspray on the bottom of my bed and the frame is completely coated all around so they would have gotten it all over the bed if they kept it on. The one thing I wish they would have done was get my x-supports that go under my bed as they are rusting up through my bed. Also so far my coating is not wet as some have said-mine is more tacky or rubber like.

macmcalexander
04-07-2012, 08:45 AM
I know of two who have dealt with the rust of their Toyota trucks. My son's friend has a 95' Tacoma and received the letter about the rust. He went in the the dealership and they offered him a very good deal on buying the truck from him, but he refused. They instead replaced the whole frame. My son's buddy was very happy that he got to keep his favorite truck and that it has a new frame under it. Also, my step-brother has an 05 Tundra His friend, who is a local judge, owns an 04' Tundra. He received the rust letter and the dealership removed the rust and repaired any frame damage and then coated the frame with a compound to keep it from rusting any further. I have not seen that actual truck since the repair but I look forward to crawling under and checking it out. I expect that my step-brother will receive the letter in another year. His Tundra's frame is not in too bad of shape (for a garage kept and pampered truck) but there is more rust than should be under a 100K mile Tundra. I believe Toyota will end up standing behind the rusted frames. Not everyone will be happy but Toyota has done lots more than Ford ever did for the F150 or Ranger rust we dealt with.

I actually saw a stack of frames behind the body shop of that dealership. All of those truck frames looked better than my son's old 99' F150's frame (cab supports to frame rusted off) or the completely worthless rusty frame of a 91' Ranger we had.

neumannbruce
04-07-2012, 10:16 PM
Rice Burner,

They did take my bed off. I made sure to ask them if they did. And there is no overspray on the bottom of my bed and the frame is completely coated all around so they would have gotten it all over the bed if they kept it on. The one thing I wish they would have done was get my x-supports that go under my bed as they are rusting up through my bed. Also so far my coating is not wet as some have said-mine is more tacky or rubber like.

I see you are from Wisconsin. What dealer did yours? My truck was purchased from Jack Safro in Brookfield.

pokman
04-08-2012, 06:45 AM
nuemannbruce,

I took it to Kolosso in appleton. I don't really like the dealership but the collision dept. was much better to deal with than the service dept. Bergstrom in Oshkosh is where I would rather have gone but would have been a pain. I think I will call the service manager just to let them know about the spray on the exhaust and wiring at least.

permafrost
04-09-2012, 02:50 PM
Has anyone from the Manassas, Virginia (or Northern VA) area taken in their Tundra to a local dealer? I'd like to know the better place(s) to go, or the places to avoid. Thanks.

lokpak
04-10-2012, 09:40 PM
I got a used 2000 Tundra from a guy who do landsaping last year, but I got a frame rust corrsion recall letter from dealer two weeks ago , the dealer just inspected the frame and say it is ok this time , but I still find a lot of rust around the frame and they want me to sign the paper that say "performed capmpaign 9SM .frame ok this time .no rust through ". I just refused to sign it and take my truck . I don't know should I wait to the second letter or call Toyota get second inspection..? I living North California ,is anybody had the same question or any advice for me ? Thanks a lot .

lokpak
04-10-2012, 09:42 PM
Has anyone from North California take the Tundra to the local dealer for frame rust corrosion recall ? Thanks

Rice Burner
04-11-2012, 11:19 AM
Dropped my truck off at the dealership at 8 am this morning and asked the service writer what was involved and the first thing he said was that they DO take the frame off the truck. It might be ready Friday night or Saturday morning. They gave me a rental.

Keep ya posted.

R.B.

neumannbruce
04-11-2012, 12:41 PM
I got a used 2000 Tundra from a guy who do landsaping last year, but I got a frame rust corrsion recall letter from dealer two weeks ago , the dealer just inspected the frame and say it is ok this time , but I still find a lot of rust around the frame and they want me to sign the paper that say "performed capmpaign 9SM .frame ok this time .no rust through ". I just refused to sign it and take my truck . I don't know should I wait to the second letter or call Toyota get second inspection..? I living North California ,is anybody had the same question or any advice for me ? Thanks a lot .

California is not a high risk state and you are not going to have the rust problems of the rust belt states. By not signing their document - it might keep the case open until the end of the campaign - not sure how that works.

The only way i'd be concerned is if your truck came from a high risk state and spent a lengthy period of time there.

khuygie88
04-12-2012, 03:16 PM
Dropped mine off at Toyota in RI today- had a few pin holes that were starting to show through but one hole that was a good inch wide by inch and a half long. Lent me a Camry to drive in the mean time.

Edit: Reading back some people are asking for actual experience. Took my Tundra into WRJ, VT Toyota about 2 years back (~ January 2010? for the subframe/tire mount recall) and they told me that it was fine and charged me for clearing the CELs (grrrr)- though I have no idea how I would EVER have gotten the spare off if I needed to. Fast forward to early March 2012 and I'm getting ready to do some towing (V6 SR5) and I'm nervous about what my truck can handle- crawl underneath, see a hole the size of a dime that scrapes out to a 1-1/2" by 1" hole with a a screw driver and absolutely NO effort. Take it in to Tarbox Toyota (in RI for school) and they look it over and tell me they'll get back to me on Monday (it was a Saturday) 2 full weeks later I email them and hear back that "oh yeah, sorry about that, your frame is on order and we'll get back to you in 3-4 weeks." Within a week Tarbox has moved to their new location and my frame is in.

Will be doing more reading in this thread later but for now- what have people been doing about parts that aren't covered that need to be replaced (brakes, struts, etc.) buying them from Toyota at their price??-->

Edit 2: Did some reading back and it seems like shocks and such are commonly replaced parts. The manager today told me that he didn't want me supplying my own parts because he would be... liable? responsable? for them? I don't really buy it because if they're my parts I'm responsible, they should just bolt up like anything else, seems like that guy from RI (skav2407) has had poor relations with Tarbox as well, kinda bummed I didn't drive up to Attleboro since it has good reviews...Anyway, I'd probably do a massive overnight order from partsgeek or the like if they imply urgency- Bilstiens for shocks, right? Any other "must replace"'s off the top of anyone's head so I can be prepared? (V6 SR5 5-speed manual)

A little history on the truck, I bought it in NH where I think it spent its whole life, in November '09 with ~155k and about $1300 in transmission/4wd work freshly done on it, drove it a mere 20k miles while at school in RI over the past 2.5 years with a whopping 2k put on it in the past 11 months. Might end up selling it if I can get a decent price after this is all said and done since its getting so little use and I get big truck gas mileage without the big truck power :(

I got mine back on Tuesday. Replaced the rear shocks but passed on the rack and pinion and new high pressure lines (quoted together at ~1.1k.) The truck pulls REALLY hard to the right now, should I take it back and have them align it?

robs10
04-12-2012, 04:22 PM
California is not a high risk state and you are not going to have the rust problems of the rust belt states. By not signing their document - it might keep the case open until the end of the campaign - not sure how that works.

The only way i'd be concerned is if your truck came from a high risk state and spent a lengthy period of time there.

I looked at a '06 Tundra DC at a dealer in Daly City, CA back in '09. The topside looked fine, but when I crawled underneath, the frame and running gear rust was shocking. It was that serious, "active" looking rust you know is going to keep going, unlike the rust on the frame of my '86 F-150, which was surface stuff that looked stable. The dealer said the truck came from Pacifica, which is right along the coast. It looked like the owner lived close to the beach and never garaged it. Amazing how much rust was on a 3 year old truck:eek:. Needless to say, I took Tundras off my shopping list. Funny, my '86 Ford's body rusted through, but frame was fine. Tundra is the other way around.

talaub
04-13-2012, 02:24 PM
Did you pay to get your Tundra rust-proofed? I did. Original, new, full vehicle rust-proof was done in '05 (even though truck is an '02). Have taken Tundra back in about 4 times since '05 to get the underside re-sprayed. Toyota LSC stated that they will reimburse owners for work done out of pocket to deal with this rust problem. I figured, what the heck, worth a try...

Talked to Corporate / Customer Service and after submitting a vehicle work history (provided by Ziebart, the rust-proofing company I use) and proof of payment (my local bank was very helpful in locating and providing statements with the transactions to Ziebart!), the reimbursement check is in the mail. Customer Service did ask me why I originally paid to rustproof a relatively new vehicle (no shiite). I simply stated that it was very evident early on that my truck had a corrosion / rust problem and that was the only option I had available at the time. No further questions.

If you have paid out of pocket, it is worth the effort of going through the process!

mazaa
06-02-2012, 02:11 PM
I own a 2000 Tundra with frame rust, and upon inspection by the dealership it did qualify for the frame replacement. Then I received a call from the service manager that additional parts will be in excess of $8000, needless to say I said NO Thanks.

Just brought it back home, google mastee24 the pics r on flickr

jack mccarthy
06-02-2012, 04:41 PM
I own a 2000 Tundra with frame rust, and upon inspection by the dealership it did qualify for the frame replacement. Then I received a call from the service manager that additional parts will be in excess of $8000, needless to say I said NO Thanks.

Just brought it back home, google mastee24 the pics r on flickr

I just took a look....what are the extra costs they're quoting you for anyway? Your rear diff looks fine (no leaking). Your steering rack has seepage, but isn't leaking (have the dealer note that). The only thing I could think of would be a leak in your cats or exhaust manifold.

I'd get the exhaust manifold replaced with headers and have them note the condition of your cats prior to doing the work. Even if the exhaust manifold isn't leaking, there's a good chance it will be by the time they complete the job and they'll attribute it toward the need to touch it mechanically to remove the engine or separate the remainder of the exhaust from it. Kinda hard to beat them on that one because it could be true or BS unless the manifold is relatively new.

Sandy
06-02-2012, 08:46 PM
I own a 2000 Tundra with frame rust, and upon inspection by the dealership it did qualify for the frame replacement. Then I received a call from the service manager that additional parts will be in excess of $8000 [snip]

Mazza,
My 2001 Tundra SR-5 4x4 V-8 frame was replaced Jan. 2011 at Toyota of Portsmouth, NH. I am very happy with the work that was done there. The mechanic who did mine had already done about 40 of them. All that I to pay for was about $18 for pins in the front brakes (which he disassembled, de-rusted, cleaned, surfaced the rotors, etc., when he was putting my Tundra back together). The service dept. did not try to get me to buy new shocks or an exhaust system. I saw the Work Order which the dealer was going to submit to Toyota: just under $9,700 for parts & labor, plus the amount for the Enterprise rental vehicle which I drove for 4 months.

There must be other Toyota dealers in the Atlanta area. You shoud take your Tundra to the other dealers for the inspection under the Service Bulletins for the rear tire holder and the frame. You may need other work to be done, but I do not think that you have to have the other work done at the dealer who does the frame; unless, for example, it would be unsafe or illegal to drive your Tundra off its premises onto public streets/roads, in which case you could have it towed or hauled to another repair facility.

(After my frame was finished, I did have some repairs done at the dealer, but that was voluntary on my part. I did not have to have those repairs, which had nothing to do with the frame or with rust, done at the dealer. I chose to have them done at the dealer because it was a lot more convenient than going to two other places to have them done and the total price would have only been a little less.)

kanaduh
06-03-2012, 06:08 AM
permafrost, Springfield Toyota did mine corrosion treatment. Make sure they do the application correctly. They did the application twice because the first was done incorrectly. Their service manager was good to deal with.

jbtoy
06-03-2012, 09:08 AM
I own a 2000 Tundra with frame rust, and upon inspection by the dealership it did qualify for the frame replacement. Then I received a call from the service manager that additional parts will be in excess of $8000, needless to say I said NO Thanks.

Just brought it back home, google mastee24 the pics r on flickr

I do not get it!!! $8000 for new parts. What are they replacing...everything under there???

permafrost
06-03-2012, 11:07 PM
permafrost, Springfield Toyota did mine corrosion treatment. Make sure they do the application correctly. They did the application twice because the first was done incorrectly. Their service manager was good to deal with.

Thanks kanaduh.

Rice Burner
06-04-2012, 09:34 AM
Hi Kanaduh,

What did they do wrong on your vehicle the first time that they applied the corrosion treatment?

What is the correct application?

Thanks

Rice Burner

kanaduh
06-04-2012, 10:08 AM
Rice Burner,

Look at post #2 here. http://www.tundrasolutions.com/forums/1gen-tundra/227121-frame-rust-recall-frame-integrity-test/ The first application, they did not remove the spare tire or truck bed as stated in the application process. There was overspray on the spare, and the underside of the truck bed. I called the dealer, and they promptly took it back in to do it right. There is another file out there that describes the exact process the mechanic is supposed to follow. However what happens is the dealership will do the inspection, and then sub it out to a shop to do the application. The shops doing the applications will take shortcuts.

Rice Burner
06-04-2012, 04:28 PM
Thanks for the information Kanaduh. I guess I lucked out with my truck, the bed was definitely removed,(first question I asked the service writter), and I do not see any overspray on the spare. Overall it seems like the dealership did a pretty good job.

R.B.

mazaa
07-02-2012, 09:15 AM
Sorry I did not realize that a few of you guys had replied, anyhow I was able to pickup the parts list compiled by the dealership and even a copy of the email exchanged b/w the Service Manager and the SE Toyota Service Rep. I have uploaded the pictures of the quote I received from the dealership....I will check with another place locally as per my understanding the recall has been extended until December

102_2698 | Flickr - Photo Sharing! (http://www.flickr.com/photos/50011705@N07/7487408238/)
102_2702 | Flickr - Photo Sharing! (http://www.flickr.com/photos/50011705@N07/7487449784/)
102_2703 | Flickr - Photo Sharing! (http://www.flickr.com/photos/50011705@N07/7487450486/)
102_2704 | Flickr - Photo Sharing! (http://www.flickr.com/photos/50011705@N07/7487449156/)

mazaa
07-02-2012, 09:16 AM
The first two pics are of the pages that state on the top "As listed in campaign"...$ 5117.99
The 2nd two snap shots display the pages where it is stated "Additional Known parts"...$8,091.10

jack mccarthy
07-03-2012, 09:39 PM
Looks like they want to replace your steering rack and catalytic converters and part of your exhaust system as additional items. Did they damage them? Is the rack leaking or is it just seepage? Also, the sway bar links doesn't sound unusual to replace since they typically get damaged in the process of removing them from the lower control arms. Most people have difficultly when it comes to removing them with the small hex screw that typically gets stripped.

Hoss Cartright
07-18-2012, 07:30 AM
Sorry for the long post.
Link to the 4 minute video I made of my truck's repairs. http://www.youtube.com/watch?v=BEu8UuOrL44&feature=youtu.be
Hello,
I'm a newbie here on this forum, but 30+ years working-on and driving Toyota trucks. My background is in heavy damage collision repair but am also an accomplished mechanic who specialized in Toyotas for many years. At one time, I owned and operated a Toyota truck specific salvage yard and rebuilt more than 100 damaged Toyota trucks. (I did this from 1984~1995) - Nowadays I am not in the salvage or auto-body repair business but do occasionally buy a wreck to rebuild for myself or friends and family.
I purchased my personal 2000 Tundra 2WD V6 four years ago at the area Toyota dealership annual "tent sale". It had 120,000 miles on it, was a one owner and I low-balled them and they accepted my offer. (First time buying from them as they are historically impossible to deal with because of their high prices and unscrupulous "doc fees" and add-on charges.) Anyhoo, I received the letter for the rear frame inspection and it took until March for this dealership to accept my truck for inspection as they did not have the rust-proofing equipment and training until then. Upon inspection they found a small hole in my frame rail near the leaf spring. It took another three months for the new chassis and related parts to arrive.

How my repair went;
On Monday the 9th of July, I dropped it off, they provided me with a rent-a-car free of charge.
On Friday the 13th I picked-up my truck.
My repair was 100% FREE OF CHARGE.
NOTE: I had spoken to the service manager in advance and explained that I had a great deal of experience in this field and that I myself have changed-out several (crash damaged) Toyota truck frames in my day and that I would be scrutinizing the work. We spoke about the fact that numerous posts in internet forums exclaimed that it was common for dealers to add-on customer-pay items during this procedure. He informed me that the repair was being done at their body shop facility and that I was the forth frame change they had done and assured me that so far nobody had paid any money. This service department is somewhat notorious for high priced repairs and shoddy work and in fact this is the very first time I have ever offered-up a vehicle of mine for them to work on. (Being that I am capable of doing all of my own service primarily.)

Parts list installed on my truck - In addition to the chassis, they installed new front lower suspension a-frames with all new bolts and adjusting cams and ball joints, new front sway bar links, new OEM rear shock absorbers, rear brake load proportioning valve assembly, all new brake and fuel lines, new fuel tank straps, a new front initial brake proportioning valve and numerous small brackets, bolts and nuts and of course a new spare tire winch assembly.

Results - My truck drives straight, the steering wheel is centered, obviously the front was aligned. I noticed new red Toyota anti-freeze at the correct level, my air conditioning works as usual. So, at this point I am satisfied. Today I put the truck on my lift and crawled around and took a close look, it was 100% AOK. I then made my YouTube video.
In conclusion, Even though I was three quarters cocked and loaded expecting them to try to bilk me for money on this job (especially with their reputation and after reading previous posts on this very forum) I actually did not pay one single dollar.
Even being in the auto repair business for almost 40 years, I still cannot believe they are doing this.

Additional notes - My Tundra frame rust was miniscule in comparison to some images that I have seen and for sure it would have provided many more years of service as-is.
My 1984 Toyota truck was used by me for 11 years and accumulated more than 250,000 miles crossing the continent numerous times going to motorcycle races, and the reason I finally junked it was because of severe rear frame rust.
My 1995 Toyota T100 suffered from severe rust-out in the front suspension control arms and in fact one of them broke in half while I was entering the parking lot here at my business. (which I thought was a very dangerous situation. This is very well documented in YouTube videos and in which Toyota was not interested in my inquiries nor wished to address the issue.) I replaced the upper and lower control arms on the T100 at 150,000 miles and my cost was about $400.00 in parts. That truck is still going and my friend is driving it and it has shown no other signs of chassis rust, the problem seemed confined to the a-frames only, in which I deduced is a metallurgical alloy defect or possibly combination of the previous along with electrolysis as they are rubber mounted parts.

Regardless of these problems, I continue to drive Toyota trucks simply because I honestly believe they are the most reliable made by any manufacturer. I can honestly say that in 30 years of driving Toyota trucks, not one single time has one of them left me stranded or failed to start, even in sub-zero temperatures.

dsgordon
07-22-2012, 10:35 PM
I am a new member; this is my first post and first Toyota truck. Soon to be a 2001 Tundra Limited (But have not taken delivery yet)

I just purchased my first Toyota truck. I use to have a Dodge Dakotas and I have wanted a truck again instead of the SUV I’ve been driving for last 11 years. I always liked the look and size of 1st Tundra’s just never came across one that was both affordable for me and in great shape.

I was searching for a used vehicle as replacement for my SUV on the internet and came across a listing for a 2001 Tundra . It was located at a Toyota dealer with low miles but still priced closed to what others with twice the mileage sell for. I stopped by dealer to inquire about it and at first I got the impression it was sold already because I was told it was not available. I was going to leave when I was asked to wait a min. That’s when I first heard about Toyota frames, rust, The Tacoma buyback, along with the current Tundra recall. The truck was a recent trade that was very well taken care of with low low miles 50K. I was told it was not available because it needed a frame replacement which was on order. That the frame replacement for recall was common and that a lot had been done recently. At first this pretty much scared me off? I left the dealer and I went home, still curious though since the truck looked really nice.

That’s when I found TundraSolutions.com. Great site with tons of info. After reading posts and talking to a few people. I decided to go back to dealer and go for it.
I have to wait for the frame replacement (3 weeks out) and they still have to completely go through the truck, clean it and make sure everything else is good. Front brakes were mentioned by sales man and there was a burnt out dash light on the shifter I noticed that is to be taken care of. I have a deposit down and signed papers for sale but will be test driving truck again when it is ready. The dealer sales manager assures me I am going to love it. That I am getting a great truck with a new frame to.

From what I understand Toyota is reimbursing the dealer for all the frame work and parts. So I assume that anything frame related that is found bad during swap will get replaced since there no cost to dealer. It’s in the dealership best interest to have anything they find fixed and covered by recall since technically sale not final yet.

For the Tundra owners here familiar with the process. After frame replacement is done. When I return to test drive and take delivery. Any suggestions for things I should check, look out for, or ask about, specifically frame replacement related but used Tundra in general to.

talaub
07-23-2012, 06:52 AM
This is the list that I used. Have to give credit to many different unknown TS.com members where most of this information was gathered from...First section may not pertain to you but you might want to consider these items as well if you can afford it.

Items to Be Installed:
• JBA Headers #2010S
• Percy's High Performance Header Gaskets #66080
• Remflex 3 Bolt Collector Gaskets #8015
• Goodyear Gatorback Serpentine Belt #4060905
• Check / Replace Steering Shaft Seal (at the firewall).

Checklist for Drop-Off / Pick-Up:• Inform dealer that vehicle is equipped with a trailer brake controller.
• Inform dealer that vehicle is equipped with remote start.
• No CEL codes in memory.
• No transmission / shifting issues.
• All interior controls, switches, lights, buttons, etc are functioning properly.
• 4x4 Engage and Disengage.
• Drive in 4-Hi / 4-Low. Check for leaks at differentials.
• Check brakes, front end alignment, steering
• A/C cold / recharged.
• Coolant full.
• Power steering fluid full.
• Check for power steering leaks at rack, hoses and reservoir.
• Transmission fluid full.
• Brake fluid full.
• Lower ball joints undamaged.
• Cotter pins installed at lower ball joints.
• Check exhaust for leaks and proper installation.
• Inner fender splash guards installed and secured.
• Emergency brake operational.
• Fuel lines correctly installed and secured to the frame.
• Center driveshaft carrier alignment.
• After returning to the dealer, check for leaking fluids or the smell of anything burning.

driedl
08-10-2012, 01:42 PM
Add me to the list of "lucky" ones. My '02 Limited with 165k miles will be getting a new frame in 6-8 weeks. Sunnyside Toyota in Cleveland inspected it last year and said it was fine. In June I got a call to set up an appointment to have them remove the bed and rustproof the frame. Two days after I dropped it off they called and said that, during the grinding process, they found perforation and would be ordering me a new frame. While they had it I got to spend three days in a 2011 F-150. Nice truck but didn't make me want to get rid of my Tundra. They were working on one in the shop when I was there and took me back to see the work being done. They've done many and seemed to know what they were up to.
I hate to have her go under the wrench but I'm glad Toyota is standing behind their product. I've spent the last two days reading all the posts on this thread and the service instructions. Thanks for all the info. Before I order any parts I'm going to call and ask how they deal with "add-ons" like water pumps/timing belts. Seems like people are getting treated very differently depending on where they have the work done. I'll keep you updated.

cumminsmeister
08-16-2012, 02:29 PM
Add me to the list too... well, I proclaim this proactively, as I found 2 areas on my frame with substantial sized holes (one is probably 1/2" wide and 6-8" long). My 2000 Limited A/C goes in Monday for the inspection, I'm afraid to drive it anywhere but there until then, the frame looks so bad at the front passenger side.

I work with my truck, so needless to say, this is a big deal. What did you guys do to get your respective dealerships to give you a truck? I think I need them to give me one from Monday's inspection until the repair is completed, as I don't think its safe to drive in the meantime. I'd go for another Tundra off the lot (used is fine), or a rental of another brand, as long as its a full sized truck. I liked the idea to ask them if they want me to load up cement and lumber in their Prius, def will try that one if they fight with me.

Those of you who were able to get Toyota to cover lots of new parts (fuel/brake lines, motor/tranny mounts, steering/suspension parts, etc), how did you manage that? And which parts did you get covered vs what they charged you for? I am at a new dealer, as the last one really screwed me on the rear axle seal issue these early Tundras had, so I don't have any relationship with these new guys yet. They got much better reviews online than my last place, so hoping for the best. I assume they "should" cover anything that didn't already need to be replaced at the time you brought it in, but having worked with dealerships before, I don't have much faith that they will do this w/o a lot of pressure. I'm currently in the market for a new truck, and the dealer knows that I'm looking both at Tundras from them and other trucks, so I'm trying to leverage this position with the sales people to get the service people to bend over backwards for me. If they do, I'm much more likely to buy a new Tundra from them.

My exhaust has a couple holes in it, so I know I'll need new. I was thinking of ordering aftermarket exhaust and trying to get them to do the install for free, as they have to do all that work either way, might as well do it with new parts - actually makes the tech's life easier. What's the warranty thing on the Cat's? I know the gov't required some sort of extended warranty on those, but guessing mine are past it on a 2000? Anyone have the dealers give them anything like that? Seems like it would be a stretch unless they failed under warranty.

I've got what looks like a pretty good leak in my transfer case, which I hadn't seen until i got under there to inspect the frame. Prolly best to have that fixed now, since it will all be torn apart... I don't really know what's involved, but I assume they'll have to take off the rear drive line and stuff for both procedures. I'm at least gonna top it up before driving down there to prevent any further damage.

I assume I need to go through all of this stuff with them before they take the truck in to do the work, but after the inspection where they'll note whatever might be wrong with it? Seems like better chance of getting everything to go well then than after the fact.

cumminsmeister
08-20-2012, 12:59 PM
Took in my 2000 today, they didn't give me any hassle about doing the full frame replacement, along with all the bolts, connectors, brake lines, gas tank straps, etc. Not sure exactly how it will all go for the other items like exhaust, but they seemed willing to work with me if I bring in aftermarket stuff. Sounds like this dealer is going to do it right and not cause much trouble.

They condemned my frame from being driven until the parts come in, so drove home in a rental 2011 Ram 1500, covered by Toyota until the repairs are done. Not terrible, but I def think I'm gonna be really happy to get my Tundra back. In the meantime, at least the mileage is better than it was in the Tundra.

My transfer case leak is just in the fill plug, which someone stripped out at some point. The mechanic said they can get an expanding plug thing that will take care of it pretty easy, so thats nice. Not a big expense, and not something that went mechanically wrong, just some human error along the way.

There's some other steering leak that they'll have to address, but he said he can't be sure exactly what will be required until they tear it apart. He said they might be able to just repair it (it seems to be the low pressure line returning to the reservoir from the rack, he said they might just be able to epoxy it up rather than replacing it... anyone have any input on that? I know next to nothing about steering/suspension systems). Hopefully that will be pretty minor as well.

The last dealer screwed me on the rear axle seals, so one is leaking again, and Toyota wouldn't stand behind me on it. The mech is going to do that for me off the Toyota clock for a lot less money, so that will be relatively cheap to fix, thankfully.

I have an engine light that just came on for a front O2 sensor. I'm thinking about just getting all 4 replaced while they're tearing it apart. What do you think? Is it worth the cost, or just replace the one that's malfunctioning and leave it at that? The things aren't cheap, but if one is giving me problems, should I expect the others to go as well before too long?

Exhaust is shot, he said I should be ok on the Cats, but everything behind the Y-pipe is shot. So I was planning on just getting a Cat-back system, replace the Y-pipe, muffler, etc. A couple questions: I know a number of you went ahead and did the headers as well, was this really worth the cost? What cat-back system/possibly headers would you recommend? I saw people talking about JBA, the mechanic said he really liked the Walker systems for the Tundra.

Any other repairs you'd suggest while I'm at it? The truck has about 109k on it, I've already done timing belt and water pump sometime in the 90k's. Mechanic suggested maybe fuel filter, is this a good time to do that? I know people mentioned shocks, I don't think mine are worn out - would you guys do them now or just wait with the one's I have until needed? I should have asked mechanic to tell me how close to shot they were, but didn't think of it.

Any input from those of you guys who seem to know a lot more about this would be greatly appreciated. I need to start getting my aftermarket orders in so I can have everything to them by the time they get their parts in.

jack mccarthy
08-20-2012, 02:45 PM
Generally you want the 02 sensors in pairs, so if your replacing it on one side, do it on the other. Rockauto.com sells authentic denso 02 sensors cheap. I'd only recommend the Walker exhaust if you don't plan on keeping the vehicle long since aluminumized steel doesn't last as long as stainless. TRD sparks Toyota will sell an OEM exhaust to you the cheapest. The JBA headers have an issue with 02 sensor placement which requires partial removal on one side, so I'm not sure what's the second best to recommend since others seem to like Doug Thorley or OBX long tube headers. I'm not sure if they're legal to run in your state. Impact wrenches are typically used for assembly, so you may want to make sure any bolts that won't be accesible with an impact wrench after assembly is torqued correctly. Personally, I'd go with new shocks, at least up front if your over 100K miles. The rear ones can be removed easily yourself. Some anti-seize compound for the cam sleeves wouldn't be a bad idea if you supply it to them to prevent them from rusting to the LCA bushings in time (depending upon how long you want to hold onto the vehicle).

cumminsmeister
08-20-2012, 04:26 PM
Thanks for the input, Jack!

So you'd recommend doing both upstream O2 sensors at least? They're the harder ones to get access to as well, so that would be a benefit... I can pretty easily get to the bolt-on ones downstream of the Cats if they need replacement later. The upstream ones don't require a gasket right, as they're screw in, only the downstream bolt on ones? For $100 (roughly), I guess I might as well just do them both.

The mechanic said he only uses OEM stuff personally, but a friend of his has had him install several Walker systems and he liked them. But then again, a mechanic is mostly concerned with ease of install, not so much longevity, he mainly was saying that they line up perfectly. Thanks for the input about material choice, will definitely keep that in mind. Looking at the RockAuto site, looks like the Moderate sound level system from Walker is Stainless, maybe just the lowest level one is the aluminized steel? Walker DYNOMAX Exhaust Info (http://www.rockauto.com/info/Walker/DetailDyno.html?62712-5405.jpg) I'm a pretty low miles driver (about 6k/year, since its all short city trips), and I anticipate having the truck no more than a few more years, so longevity of the exhaust is probably not a primary concern. Any thoughts about the JBA cat-back system? Or another good brand? I like a little bit of a throaty sound to go along with my cold air intake, but nothing crazy...

Is there a substantial benefit to replacing the headers? I don't do any serious towing or anything, so the extra power would just be a nice bonus, not really a huge benefit. If it gave a reasonable fuel economy boost, that would be my primary motivation. I drive almost exclusively in the city (tons of stop and go), and get about 8 MPG on average. Its killing me, and making me kind of want the new 4.6L with 6spd tranny Tundra (14-19 MPG City-Hwy). But given my usage level, it isn't worth the cost of the newer truck to save on gas.

What's the typical life span of the shocks, under light duty truck use (some hauling, some towing, usually not much weight in either, and certainly not daily)? Our roads are rough here in Pittsburgh, so I imagine that beats them up a bit faster than normal. If you were doing front shocks, which would you recommend? KYB Gas-a-Just? Bilstein?

Do they not do anti-seize by default? I would think that would be standard? As I said, I don't think I'll ever be replacing these again, so prolly not overly worried about it. They're giving me new LCA's too, so that should help stave off the rust issues for a while.

Thanks again Jack, and anyone else who will respond. I know a little about this stuff, but certainly don't have the knowledge and experience that some of you guys have, so I really appreciate the input.

cumminsmeister
08-20-2012, 04:56 PM
Two more quick questions: The tech recommended replacing the fuel filter while we're at it. What's the OEM filter, or is there a good brand to buy? For the few dollars it costs, seems like its worth just having it done now.

For the transfer case filler plug, he recommended against tapping it out for a larger plug, as the shavings could cause havoc, and instead suggested an expanding plug. Does anyone know the size of the opening/the size of an expanding plug I would need? Any suggestions of which plug to use? Bolt type, or snap down like these: http://www.fastenal.com/web/search/product/plumbing/pipe-fittings/expansion-plugs/_/Navigation?searchterm=&sortby=webrank&sortdir=descending&searchmode=&refine=~%7Ccategoryl1:%22610686%20Plumbing%22%7C~% 20~%7Ccategoryl2:%22610687%20Pipe%20Fittings%22%7C ~%20~%7Ccategoryl3:%22610667%20Expansion%20Plugs%2 2%7C~

jack mccarthy
08-20-2012, 05:36 PM
There's no gasket for the upstream 02 sensors. They can tricky to get out. I've sprayed my down with penetrant for a week before using an 18" 1/2" flex drive socket wrench to free them. The trick was to tighten slightly then untighten them to break the rust bond. Since they'll be doing it, you shouldn't have to worry. One sensor may be good, but it may also be on the way out. I posted a while back some actual sensor data to show the variation in voltage on one or two sensor that were good, but still on the way out along with a bad one. My dealership typically recommends doing both since they've replaced one only to replace the other several weeks later; something about the new one running rich while the other is running lean. Can't comment on their accuracy, but replacing both the upstream ones at the same time makes sense if they're doing the work. Also there's a TSB out there somewhere regarding the upstream sensor warranty being extended because they die prematurely.

Header installation is your choice. Leaking exhaust mainfolds has been a known issue for these trucks. Since you don't plan to keep the truck that long, the cost of installing them isn't probably worth it.

I've looked into a cat-back myself, but I'm no expert. I haven't seen any that don't require a pipe to be fabricated to mate the cat-back to the CAT sections unless you plan to use the existing pipes that mate at the resonator.

A fuel filter isn't expensive and might as well be included to avoid doing the work yourself. I believe there are aftermarket ones, but I haven't looked at them. Once again, up to you if you don't plan to keep the truck for more than a few years.

OEM shocks aren't expensive and the installation is more than the price, at least for the front ones. You could even upgrade to better ones if you so choose. Past shocks for me have lasted anywhere from 100K-200K miles on OEM equipment; both cars and trucks. For others, it may be longer.

The alignment CAM hardware is NOT greased and will typically rust frozen after several years; especially if caster and camber are never adjusted. Cheap insurance.

BraneDead
08-25-2012, 05:59 PM
I crawled under my truck today, hoping to find the magic 10mm hole that will replace my frame, when I found a missing piece of subframe under my truck. The first pic is the passenger side, which is missing a ~1.5" piece of subframe, compared to the second pic which shows the "intact" (albeit barely) drivers side version of the same piece of subframe. Does anyone know if the missing piece in the first pic consitutes a hole?

8959789598

StanCan
08-26-2012, 09:13 AM
Just got my 02 AC (171,000 miles) back from a frame replacement. Thanks to all the members on here that posted info on the recall and what to watch for. I took it to Don Joseph Toyota in Kent,Oh on Tuesday at 8:00am. Went back at 11:30 to have a look. The truck was already pretty well stripped. I spent time with the two mechanics that were doing the work. They said I was one of the few people to come in and view the work in progress. They were very patient and allowed me to look over their work,ask questions and take photos. By Thursday at noon all work was completed. I have only driven about 50 miles on the new frame but so far so good. Everything seems to be working and the truck seems to be quieter and ride better. More info to follow if something happens.

IBEX4X4
08-26-2012, 12:34 PM
My father-in-law had his 99 Tundra frame replaced a year or so ago. He has had no problems with anything as of yet, and drives it every day. They did replace a bunch of extra parts that sheared off due to rust...

Stone_Blue
08-26-2012, 12:55 PM
Just got my 02 AC (171,000 miles) back from a frame replacement. Thanks to all the members on here that posted info on the recall and what to watch for. I took it to Don Joseph Toyota in Kent,Oh on Tuesday at 8:00am. Went back at 11:30 to have a look. The truck was already pretty well stripped. I spent time with the two mechanics that were doing the work. They said I was one of the few people to come in and view the work in progress. They were very patient and allowed me to look over their work,ask questions and take photos. By Thursday at noon all work was completed. I have only driven about 50 miles on the new frame but so far so good. Everything seems to be working and the truck seems to be quieter and ride better. More info to follow if something happens.

Very kewl. Thats one thing I would suggest people do while shopping for a dealer to do a frame replacement....Ask to talk to the Techs that will be doing it, and ask to see if they already have a frame in progress, or ask if it would be OK to pop in quick and see yours in progress. If the Techs are amiable, chat them up....Maybe ask what kind of beer they like....Then when/if they get finished, and you're happy with the job, take them in a case of beer...or something. ;)

wishiwerefishing
08-26-2012, 02:56 PM
99 tundra?

Sent from my Desire HD using AutoGuide.Com Free App

Stone_Blue
08-26-2012, 03:22 PM
The double-nuts ('00) actually started production/sale in Feb. 99....So some people/retailers consider early '00's to be '99's even though officially they are '00's.

wishiwerefishing
08-27-2012, 09:55 AM
Gotcha;)

Sent from my Desire HD using AutoGuide.Com Free App

sg1efc
09-21-2012, 07:29 AM
I took my 2000 Tundra SR5 in two days ago (Wednesday) to have the corrosion inhibitor applied. Got the truck back yesterday (Thursday). Looked under it just now and it seems they did not do any scraping. Needless to say I am not thrilled about this. This is from the Toyota PDF file I found linked at this site = Thanks a lot Stone_Blue of this thread: http://www.tundrasolutions.com/forums/1gen-tundra/227121-frame-rust-recall-frame-integrity-test/#post1811687


1. PREPARE THE VEHICLE
a) It may be necessary to pressure wash the vehicle’s frame,
depending on its cleanliness.
Note: Time has been allotted to pressure wash the frame in
the flat rate time.
b) Place the vehicle on the lift.
Strap the vehicle to the lift with safety straps. Once
the vehicle is raised to the desired height, install
screw jacks to the front and back of the vehicle.
c) Raise up the vehicle and remove the wheels.
d) Remove the engine under cover.
e) Cover any identifying label (i.e., VIN label, etc.) on the frame
with tape.
f) Cover all exposed electrical connectors with tape to protect from
over spray.
2. REMOVE RUST FROM THE FRAME AND CROSS-MEMBERS.
a) Using a scraper or chisel remove all loose rust and rust
scales from the frame and cross-members.
b) If rust perforation of 10mm or larger and/or component
corrosion damage is found during the rust removal process
proceed to the appropriate campaign for repairs.
To adequately clean the rear cross members and
frame assembly, ensure that the bed and bumper
assembly have been removed.
Notes:
x Make sure to wear protective eyewear, gloves, and a dust
mask when removing rust and cleaning frame.
x Be careful not to damage the wire harness or brake line
when removing rust.
x Be extremely cautious not to injure your hands.
x DO NOT scratch or remove the identifying labels (i.e., VIN
label, etc.) from the frame.
3. CLEAN THE FRAME
a) Use a wire brush and remove any remaining rust or dirt from the
frame.
Ensure to follow the procedure and perform all steps
completely (e.g. inspection, cleaning/rust removal, CRC
application, one kit per vehicle, etc.) any deviation will be
subject to warranty claim debit.
11
b) Use an air nozzle and remove any loose rust.
Notes:
x Make sure to wear protective eyewear, gloves, and a dust
mask when performing this step.
x A slightly wet frame surface (no water droplets) is
acceptable when applying the frame CRC.


I'm not a mechanic, but I have done contractor/handyman work removing even worse rust from outdoor metal railings, metal steps, etc. When I was under my truck just now I could just flake off the peeling rust that they covered with the corrosion inhibitor with my finger. :( I know they pay attention to their customer service surveys they always do, so I'll tell them about this then. If I don't get a survey in the next couple days as I usually do, I'll call them.

Update:
I called another Toyota dealer and they said that while they also do this work, because I had it done at another place, I have to take the matter up with them. He said this is because they submit payment to Toyota and they would have to charge me to do the fob done again.
Called and talked to the mechanic who applied the spray, forwarded him the above mentioned PDF file & he's going to get back to me.

wktjr
09-22-2012, 05:28 AM
I crawled under my truck today, hoping to find the magic 10mm hole that will replace my frame, when I found a missing piece of subframe under my truck. The first pic is the passenger side, which is missing a ~1.5" piece of subframe, compared to the second pic which shows the "intact" (albeit barely) drivers side version of the same piece of subframe. Does anyone know if the missing piece in the first pic consitutes a hole?

8959789598

That exfoliation is bad!. Would seem to me that alone would qualify. But to answer your question, I don't know.

mmm88TA
10-01-2012, 02:01 PM
Just got the word that my truck has a hole in the frame. I brought it in 2 years ago for the initial recall and it passed. Now they told me I can pick up the truck and the new frame will be in in 3 weeks. Any tips, I don't wanna get taken for a ride by the stealership.

ltgerryf
10-03-2012, 06:50 AM
Finally going to get off my a$$ and get my 2000 Tundra in for the recalls, however after looking at these posts, I'm concerned about the wide variety of experiences that have been had in regards to the quality of work performed by various dealers. I have taken my Tundra to a dealer only one time for a trailer harness recall and they screwed that up after the initial inspection by telling me the part was in and when I showed up the second time for the installation, they didn't have the part. So three times for a simple trailer wiring harness replacement which means three strikes and this dealer is out for any further repairs.

I live in MD between Baltimore and Frederick. Does anybody have any first hand experience with Toyota dealers in MD or south central PA who have done either the CRC application or frame replacement? I'm willing to travel 100 plus miles just for the piece of mind that any repairs will be done right and I won't have a dealership try to screw me with add ons or shoddy work.

I'll be on the creeper tomorrow to see first hand what my frame actually looks like, although I can see some flaking on brackets by the rear wheels.

Thanks

ltgerryf
10-04-2012, 09:13 AM
Finally going to get off my a$$ and get my 2000 Tundra in for the recalls, however after looking at these posts, I'm concerned about the wide variety of experiences that have been had in regards to the quality of work performed by various dealers. I have taken my Tundra to a dealer only one time for a trailer harness recall and they screwed that up after the initial inspection by telling me the part was in and when I showed up the second time for the installation, they didn't have the part. So three times for a simple trailer wiring harness replacement which means three strikes and this dealer is out for any further repairs.

I live in MD between Baltimore and Frederick. Does anybody have any first hand experience with Toyota dealers in MD or south central PA who have done either the CRC application or frame replacement? I'm willing to travel 100 plus miles just for the piece of mind that any repairs will be done right and I won't have a dealership try to screw me with add ons or shoddy work.

I'll be on the creeper tomorrow to see first hand what my frame actually looks like, although I can see some flaking on brackets by the rear wheels.

Thanks

Looked underneath this morning and while I didn't see any holes per se, there were a lot of area where there was severe "delamination". Almost looked like a piece of plywood where the layers started to separate. This was most prevelant on various bracket that attach to the frame. Some areas I couldn't see too well as mine is a 2WD and sits kind of low. Contacted the dealership in Hanover, Pa (Hanover Toyota) where I bought the truck in 2000 and the service writer Holly said they have done numerous frame replacements and CRC applications and all work is done in-house. She was very familiar with the process as she is responsible for dealing with submitting the paperwork to Toyota and stated that if CRC is the route to go after the initial inspection the bed and all other required items are removed, the frame rust is scraped/brushed/removed and the CRC applied. She understood my many questions and concerns that have been brought to my attention from reading this thread and had no issue with it. She even remarked that her husband and father-in-law have Tundras and knows the dedication Tundra owners have to their trucks. Rental will be standing by when I drop it off for the initial inspection on 10/18. I'm hoping for a new frame as I see this CRC application as "closing the barn door after the cows have gotten out" remedy.

bhw
10-04-2012, 10:06 AM
Anybody had a frame replaced in the Raleigh/Durham area yet?

sg1efc
10-07-2012, 06:04 PM
To update my last post:

I took my truck back to the dealer, they put it on the lift, showed it to me, I pointed out that they did not do any scraping, sanding or removal of the flaking or blistering rust. The head guy asked me what I wanted done. Well, I'd really preferred to have had it done properly the first time, LoL. Or have a new frame put on. I pointed to some of the areas that were blistering and the layers of rust peeling away from each other. He said "So how about if the mechanic scrapes those areas and puts the coating over them?" I said Ok. :(

I actually had thought about just doing the sanding myself when I first read about this recall & now I wish I had. :(

These are pics I took after they applied the compound the first time:

9060690607

mmm88TA
10-07-2012, 06:27 PM
To update my last post:

I took my truck back to the dealer, they put it on the lift, showed it to me, I pointed out that they did not do any scraping, sanding or removal of the flaking or blistering rust. The head guy asked me what I wanted done. Well, I'd really preferred to have had it done properly the first time, LoL. Or have a new frame put on. I pointed to some of the areas that were blistering and the layers of rust peeling away from each other. He said "So how about if the mechanic scrapes those areas and puts the coating over them?" I said Ok. :(

I actually had thought about just doing the sanding myself when I first read about this recall & now I wish I had. :(

These are pics I took after they applied the compound the first time:

9060690607

Sorry to hear about your trouble. I originally brought my truck to Team Toyota about 2 years ago for a frame inspection, they passed the frame and replaced the gas tank straps.

This time I brought the truck to Faulkner Toyota, it's where I bought the truck and right up the street from me. I spoke with the head of the service department and he assured me I won't have to pay for anything. I'll report back in a few more weeks when the frame is in and the work is done.

sg1efc
10-07-2012, 07:01 PM
:rolleyes:
Sorry to hear about your trouble. I originally brought my truck to Team Toyota about 2 years ago for a frame inspection, they passed the frame and replaced the gas tank straps.

This time I brought the truck to Faulkner Toyota, it's where I bought the truck and right up the street from me. I spoke with the head of the service department and he assured me I won't have to pay for anything. I'll report back in a few more weeks when the frame is in and the work is done.

Lmao! I did the reverse:

Bought mine at Faulkner & had it inspected at Team...

ltgerryf
10-08-2012, 06:34 AM
When the "head guy" asked you what you wanted done, I would have told him "Put a new frame on"!!! and see him dance around and try to get out of that.

gtrider
10-08-2012, 02:27 PM
I have a 2002 Tundra that the dealership is going to replace the frame on. Does anyone know or can someone refer me to a site that lists exactly what is covered and what the dealer can charge me for? After reading some of the posts it seems that some people are paying for new control arms while some dealers are paying for them. My dealer said that I would be responsible for the replacement part cost if they were also rusted.

sg1efc
10-08-2012, 02:52 PM
When the "head guy" asked you what you wanted done, I would have told him "Put a new frame on"!!! and see him dance around and try to get out of that.

I would have liked to say that, but Toyota seems to have a procedure. If they find a 10mm or larger hole in a frame, then they replace the frame. If they do not find such a hole, they only spray it. Reasons I was counting on them removing all the rust as stated in the Toyota PDF file at this link:
http://www.tundrasolutions.com/forums/1gen-tundra/227121-frame-rust-recall-frame-integrity-test/#post1811687

is because:

If they remove the rust, they can not only see how bad the rust actually is and could have given me a pretty good idea how much longer the frame might last.

Also, by removing all the rust, they may find a 10mm or larger hole that they might very well not see with their ball-peen hammer test.

Lastly, if they removed all the rust, then the compound they spray on would of course adhere better to the bare metal, compared to loose and flaking rust.




I have a 2002 Tundra that the dealership is going to replace the frame on. Does anyone know or can someone refer me to a site that lists exactly what is covered and what the dealer can charge me for? After reading some of the posts it seems that some people are paying for new control arms while some dealers are paying for them. My dealer said that I would be responsible for the replacement part cost if they were also rusted.

A great question Gtrider, I don't know if there is any 'official' info about this expressly stated from Toyota anywhere though. :( I would think and Hope that any part that breaks upon frame removal is Toyota's responsibility.

ltgerryf
10-24-2012, 09:28 AM
Picked up my 2000 Tundra from Hanover (PA) Toyota yesterday after a frame spray. Unfortunately, I did not have the necessary 10mm perforation in the frame, but I did have a lot of flaking on portions of the frame and brackets. I was hoping that it would result in a frame replacement, but no dice. The spray job looked okay and only some minor overspray on the exhaust pipes which you could smeel when stopped at a light. They did do the entire frame (after bed removal and scraping) as well as replaced the fuel tank straps.

I asked the service writer what happens if the CRC fails to stop the rust and he about pissed himself and went on to tell me about how Toyota was doing great things to get all of these vehicles recalled. I thought I was listening to an answer at a presidential debate. Finally he indicated I should bring it back if it continued to rust and he would have to consult with Toyota HQ as to a remedy. Hopefully, it doesn't get to that, but it will be interesting if the CRC starts to fail in a year or two and if those vehicles that were CRC'ed get a new frame later on. Highly unlikely, but given the horror stories of the various ways the CRC was applied around the country at various dealers, this will undoubtably happen.

Little disappointed that the dealer used this opportunity to try to get me to bite on about $4000 in required/necessary repairs and maintenance issues. I said no thanks, I'll get a professional mechanic I know to look at these items and if necessary, he will be about 25% of the cost what the dealer wanted to charge.

All in all, I think the CRC application amounts to "closing the barn door after the cows got out" but I'll have to live with it.

sg1efc
10-24-2012, 03:38 PM
Picked up my 2000 Tundra from Hanover (PA) Toyota yesterday after a frame spray. Unfortunately, I did not have the necessary 10mm perforation in the frame, but I did have a lot of flaking on portions of the frame and brackets. I was hoping that it would result in a frame replacement, but no dice. The spray job looked okay and only some minor overspray on the exhaust pipes which you could smeel when stopped at a light. They did do the entire frame (after bed removal and scraping) as well as replaced the fuel tank straps.

I asked the service writer what happens if the CRC fails to stop the rust and he about pissed himself and went on to tell me about how Toyota was doing great things to get all of these vehicles recalled. I thought I was listening to an answer at a presidential debate. Finally he indicated I should bring it back if it continued to rust and he would have to consult with Toyota HQ as to a remedy. Hopefully, it doesn't get to that, but it will be interesting if the CRC starts to fail in a year or two and if those vehicles that were CRC'ed get a new frame later on. Highly unlikely, but given the horror stories of the various ways the CRC was applied around the country at various dealers, this will undoubtably happen.

Little disappointed that the dealer used this opportunity to try to get me to bite on about $4000 in required/necessary repairs and maintenance issues. I said no thanks, I'll get a professional mechanic I know to look at these items and if necessary, he will be about 25% of the cost what the dealer wanted to charge.

All in all, I think the CRC application amounts to "closing the barn door after the cows got out" but I'll have to live with it.

I'm glad they scraped the rust off your frame. Since Team did not scrape my frame, I can tell that water is going to end up sitting in the gaps of the rusty peeling metal of the frame and keep the rust going, LoL. As far as I know, since the frame is tubular/hollow, they are not able to spray the inside of it. So any water that splashes up inside is also going to continue the frame's rusting. All of this makes no difference from what I understand, because the steel itself is of a faulty mixture; thereby causing the metal to actually rust from the inside out = that's why he steel is rusting off in peeling layers = like an apple strudel dough crust has those flaky layers. :rolleyes:

My theory is that Toyota is hoping to prolong the length of the frames that do not have the perforation until either those vehicles are scrapped due to accidents or other non-rust related reasons and/or hoping that in the future they may not have to further replace the frames in the future, even if they do end up getting the perforations. I kind of doubt though that Toyota will rely on the latter. Toyota has seemed to stand behind their products pretty well, compared to some other auto manufacturers that I know of. Seems like in the future when a person's frame does get the perforation, they will consider the problem & possible solutions on a case by case basis. It does possibly pay Toyota to apply the CRC, as it might slow down or delay the rusting enough to allow more time to pass before a perforation happens, thereby decreasing the value of the Tundra truck = the older the vehicle = the less it is worth. :rolleyes:

silverstreek
10-26-2012, 06:49 PM
I hate to sound ignorant? I have searched for exactly what is and isn't covered under this rust warranty for the 2000 and up Tundra?
If someone can point me to something from Toyota I can copy? I appreciate the help!

My reasoning is a good friend (although not computer literate, so you all and me are doing his leg work!) owns a 2000 Tundra and just had the frame inspected. Toyota found two simi-large holes in the frame and he was told the frame needed replacing. The kicker is the Toyota Dealership is telling him it can cost up to $8000.00 to replace parts not included with this recall?

Last week I checked it before he took it to the dealer. I found everything to be severely rusty under the truck. The exhaust, fuel lines, control arms ect are nasty looking. His fear is now the entire frame and all of it's components will need to be replaced? So this is why I'm asking for some direction.......

HELP..........................:beatsme:

sg1efc
10-26-2012, 07:11 PM
Sorry Silverstreek, but I do not know the answer. I would think and hope that Toyota would cover All repairs and replacement parts that are needed. When my frame does at some point need replacing, I will do my best to make certain Toyota stands behind their product as a whole, not just 'some parts'. If any other parts break during frame replacement, Toyota should cover them, as far as I am concerned. :rolleyes:

The only other thing would be to find out if and how much Toyota might be willing to buy the truck back from him. Then he can use that money towards another vehicle. :( A recurring theme appears to be that 'Toyota will handle the frame recall problem on a case by case basis'. Owners can always call Toyota headquarters if the dealer does not help them enough. If after calling Toyota H.Q. an owner is still not satisfied, there is always the Better Business Bureau, your State's Consumer Protection Agency or Dept., NHTSA to file a complaint, etc.

silverstreek
10-27-2012, 02:10 PM
Sorry Silverstreek, but I do not know the answer. I would think and hope that Toyota would cover All repairs and replacement parts that are needed. When my frame does at some point need replacing, I will do my best to make certain Toyota stands behind their product as a whole, not just 'some parts'. If any other parts break during frame replacement, Toyota should cover them, as far as I am concerned. :rolleyes:

The only other thing would be to find out if and how much Toyota might be willing to buy the truck back from him. Then he can use that money towards another vehicle. :( A recurring theme appears to be that 'Toyota will handle the frame recall problem on a case by case basis'. Owners can always call Toyota headquarters if the dealer does not help them enough. If after calling Toyota H.Q. an owner is still not satisfied, there is always the Better Business Bureau, your State's Consumer Protection Agency or Dept., NHTSA to file a complaint, etc.

I appreciate your help! My deal being because of this friend I'm trying to get info for has had such good luck with Toyota trucks is the main reason I purchased my new 2012 Tundra in May of this year. He's owned a Toyota truck since 1979, and it kills me he's getting jacked around by this local dealer in Prince Frederick MD.

When I looked under his 2000 Tundra I was shocked at how much rust was not only on the frame, but other parts as well. After telling me what this dealership said, I suggested to him that he not sign anything if they tell him he'll be responsible for everything but the frame. Knowing him, he'll tell the dealership to give him his keys and he'll drive off until he contacts Toyota directly. This recall he's going through is nothing more than a scam if you ask me? How can they recall a frame, and then tell someone because the parts assoicated with the frame were broken when removed, they are responsible for them and the labor? This seems nothing more than what places like Midas do when a customer comes in.


I believe Toyota should make a decent offer on his truck and be done with it! He's even said if they did, he'd buy a new Tacoma. I guess we'll see what happens with this mess? When I find out, I'll let you all know!

Thanks much!

sg1efc
10-27-2012, 02:51 PM
I appreciate your help! My deal being because of this friend I'm trying to get info for has had such good luck with Toyota trucks is the main reason I purchased my new 2012 Tundra in May of this year. He's owned a Toyota truck since 1979, and it kills me he's getting jacked around by this local dealer in Prince Frederick MD.

When I looked under his 2000 Tundra I was shocked at how much rust was not only on the frame, but other parts as well. After telling me what this dealership said, I suggested to him that he not sign anything if they tell him he'll be responsible for everything but the frame. Knowing him, he'll tell the dealership to give him his keys and he'll drive off until he contacts Toyota directly. This recall he's going through is nothing more than a scam if you ask me? How can they recall a frame, and then tell someone because the parts assoicated with the frame were broken when removed, they are responsible for them and the labor? This seems nothing more than what places like Midas do when a customer comes in.


I believe Toyota should make a decent offer on his truck and be done with it! He's even said if they did, he'd buy a new Tacoma. I guess we'll see what happens with this mess? When I find out, I'll let you all know!

Thanks much!

You are quite welcome. :) Yes I would think that if a dealer asks anyone to pay anything that has anything to do with the frame recall, to contact Toyota H.Q. first. If H.Q. does nothing, then contact the others I mentioned in the above post. Yep please let us know what happens with your friend's frame recall. And I am wondering if Toyota has fixed the frame problem in Your new 2012 Tundra you bought Silverstreek? I hope they did. :unsure3d:

shatto
10-27-2012, 03:05 PM
ToyotaOffRoad.com - History of the Toyota Tundra (http://www.toyotaoffroad.com/Articles/History/history_tundra.htm)
According to the link, the Tundra has always been manufactured in America, something we all probably thought, although the transmission is imported from Nippon.
So, the question seems to be....why can't Americans build a rust-free truck?

silverstreek
10-27-2012, 04:28 PM
You are quite welcome. :) Yes I would think that if a dealer asks anyone to pay anything that has anything to do with the frame recall, to contact Toyota H.Q. first. If H.Q. does nothing, then contact the others I mentioned in the above post. Yep please let us know what happens with your friend's frame recall. And I am wondering if Toyota has fixed the frame problem in Your new 2012 Tundra you bought Silverstreek? I hope they did. :unsure3d:

My 2012 Tundra should be good to go by now? I would hope with all of these recalls that Toyoty had coated the frames or dipped them into some solution before assembly? I say this, but I have heard of some new generation Tundras having frome rust problems? And as a matter of fact, my friend who has the 2000 tundra, his wife purchased a new Tundra Limited in 2007 that has been recalled as well? We have yet to hear about hers because she hasn't taken it in for inspection.

I can say up front I absolutely love my 2012 Tundra. I have owned a few new trucks during my lifetime, but this is the best riding and handling 4X4 I have ever owned! I certainly hope this Tundra doesn't give me any problems? I mean after-all, this body style was introduced in 07, so they should have fixed all of the little quirks by now?

sg1efc
10-27-2012, 06:02 PM
From what I understand, the problem with the frames rusting like they have been, is because the formula for the steel that was used when the frames were made, is a faulty mixture. This is why the steel will actually peel apart in layers, which is not 'normal rusting'. This faulty mixture apparently allows the steel interior to rust. Usually rust will happen on the outside of the steel first & then eat its way through to the inside.

I could be wrong... if someone has a better explanation, please let us know.

Yep, you'd think by now that Toyota would have fixed this problem. However the worrying thing is that this same frame rusting problem was also in the 1990's Toyota Tacoma pickup trucks. And we would all have thought that Toyota would have solved this problem before they released the brand new Tundra line back in 2000. But they did not. :(

silverstreek
11-07-2012, 08:28 AM
To update everyone reading this. My buddy was getting jacked around at Bayside Toyota/Chevrolet in Prince Frederick, MD. He was going to allow them to spray the frame because he was tired of hearing the same thing that it was going to cost him over $8000.00 to have his frame replaced. Upon hearing this I told him to pick the truck up before they did any work on it and take it to another Toyota dealership in the area. We did just that!

He called another dealership and asked how many frame replacements they have done? When he heard several, he decided to take it there for this inspection. He was also told the cost would be zero if the frame did need replacing! After reading on this forum the trouble people have had, and the cost they paid, I wrote a list of questions down for him to ask before dropping his truck off at the dealership. It's because of everyone who wrote about their trucks on this site, that he now seems to be able to better cope with this frame and cost issue.

One other little note. According to the Bayside dealership when they inspected a complete rust through of the frame located above the control arm. He was told this hole wasn't it a vital area? So no frame replacement was to be done. Not a vital area? What happens when the frame gives way while driving down and the A-Arm does collapse? Add to that, they never removed the bed, or scraped the frame to even see if there were any other holes located in the rest of the frame?

I'll keep everyone informed once this other dealership looks at his truck? We're taking it there on the 10th of November, and they'll inspect it on the 12th.

Thanks so much guys!
Silverstreek

jbtoy
11-07-2012, 08:57 AM
So, the question seems to be....why can't Americans build a rust-free truck?

The question as I see it, is why Toyota CANNOT solve their rust problems after having many, many years/models of experience with rust????

They build a nice truck that competes with anyone. They need to learn how to build a truck that will last, is the missing link for consumers.

As noted here:


Toyota Truck Rust Problems | Tundra Headquarters Blog (http://www.tundraheadquarters.com/blog/2012/10/18/toyota-rust-problems/)

sg1efc
11-07-2012, 12:46 PM
I'll keep everyone informed once this other dealership looks at his truck? We're taking it there on the 10th of November, and they'll inspect it on the 12th.

Thanks so much guys!
Silverstreek

Thanks a lot for this update Silverstreak, very much appreciated. Looking forward to your next update & I hope your buddy has better luck with this other dealership. :)


As noted here:


Toyota Truck Rust Problems | Tundra Headquarters Blog (http://www.tundraheadquarters.com/blog/2012/10/18/toyota-rust-problems/)

Wholly cow! I didn’t know the rust problems were still happening with the Tundra 2nd generations! That is Not good at all! :eek: :sad3d:

jack mccarthy
11-08-2012, 08:33 AM
The question as I see it, is why Toyota CANNOT solve their rust problems after having many, many years/models of experience with rust????

They build a nice truck that competes with anyone. They need to learn how to build a truck that will last, is the missing link for consumers.

I think it comes down to the process in which they make the frames and the coating of them. I starting noticing the flaking or "exfoliation" corrosion is what I believe it's called with the T100. I talked with a mechanical/materials engineer here at work briefly about it, but he didn't have the information off the top of his head how it occurs with the processing of the metal to make the frames. He's seen it in other structures we've built.

silverstreek
11-08-2012, 08:58 AM
From what I understand, the problem with the frames rusting like they have been, is because the formula for the steel that was used when the frames were made, is a faulty mixture. This is why the steel will actually peel apart in layers, which is not 'normal rusting'. This faulty mixture apparently allows the steel interior to rust. Usually rust will happen on the outside of the steel first & then eat its way through to the inside.

I could be wrong... if someone has a better explanation, please let us know.

Yep, you'd think by now that Toyota would have fixed this problem. However the worrying thing is that this same frame rusting problem was also in the 1990's Toyota Tacoma pickup trucks. And we would all have thought that Toyota would have solved this problem before they released the brand new Tundra line back in 2000. But they did not. :(

The big issue for my buddy is his wife special ordered a brand new 07 Tundra Limited when they were first introduced. Her tundra has less than 40,000 miles on the odometer, but I would have to guess her frame looks nasty? She's received the typical recall notice, but has yet to take hers in for them to inspect.

It is my hope being my own 2012 Tundra is immune to this kind of rust? I was thinking of putting mine in the air on my lift and doing a complete under-body rust-proofing? My fear is if I do this? I wonder if Toyota wouldn't honor any rusting issues in the future because I did this on my own? I also know undercoating the frame and other items doesn't mean everything is completely protected. Although, I did notice a sticky film on the frame when I installed my stainless steps. I have to wonder if this sticky film is some kind of steel protection for the frame itself? I guess time will tell?

jbtoy
11-08-2012, 09:13 AM
It is my hope being my own 2012 Tundra is immune to this kind of rust? I was thinking of putting mine in the air on my lift and doing a complete under-body rust-proofing? My fear is if I do this? I wonder if Toyota wouldn't honor any rusting issues in the future because I did this on my own?

Not sure if the 2012's are going to have the same problems in the future, but, if I had a 2012 and planned to keep it for many years, I would protect it now.
If done right (rustproofing) with periodic cleaning of the undercarriage, you will be fine for many years. Protection is insurance as prevention. That is a better approach
than waiting to learn the hard way 5+ years out, that damn, it is rusting away and Toyota says outside of warranty, sorry.

kaosv1
11-08-2012, 11:57 AM
I have mine at the dealer now. They keep coming up with more and more things to fix now its the rear end pumpkin has rust and should be replaced. I already ok'd the timing belts and drive line fluid changes.
Did anyone else have a pumpkin rot out too? I thought they were cast and really thick? The mechanic fixing it seems pretty up front. He is sending me pics of it now. Also my hellwig bar hardware is rotted , so I need to order a new bar or just the kit to re-install it. They sent me some end link kit instead. I also bought all new shocks 5100 series....one was leaking figured might as well change 'em now.
LMK if you have had the pumpkin changed and if Toyota covered it . thanks......

sg1efc
11-08-2012, 12:07 PM
The big issue for my buddy is his wife special ordered a brand new 07 Tundra Limited when they were first introduced. Her tundra has less than 40,000 miles on the odometer, but I would have to guess her frame looks nasty? She's received the typical recall notice, but has yet to take hers in for them to inspect.

It is my hope being my own 2012 Tundra is immune to this kind of rust? I was thinking of putting mine in the air on my lift and doing a complete under-body rust-proofing? My fear is if I do this? I wonder if Toyota wouldn't honor any rusting issues in the future because I did this on my own? I also know undercoating the frame and other items doesn't mean everything is completely protected. Although, I did notice a sticky film on the frame when I installed my stainless steps. I have to wonder if this sticky film is some kind of steel protection for the frame itself? I guess time will tell?


Not sure if the 2012's are going to have the same problems in the future, but, if I had a 2012 and planned to keep it for many years, I would protect it now.
If done right (rustproofing) with periodic cleaning of the undercarriage, you will be fine for many years. Protection is insurance as prevention. That is a better approach
than waiting to learn the hard way 5+ years out, that damn, it is rusting away and Toyota says outside of warranty, sorry.

I can be completely wrong about this, but from what I have been told; since the mixture/ingredients of the steel for these frames is not correct, it will not stop the rust from continuing. However, everyone MUST have this done as far as I know, to abide by the NHTSA recall and to comply with Toyota's directive, to ensure that any future warranty/liability by Toyota will be honored. If you don't have the rustproofing or frame replacement done if Toyota tells you to have it done, you may violate your extended warranty for this problem. Now this warranty seems to be as stated by Toyota "to be handled on a case by case basis", so you want to make sure to have the rustproofing done if Toyota tells you to. If you don't, you might even somehow be liable by the Feds for not complying with the terms of a safety recall. By the way, I do Not work for Toyota, NHTSA or anyone else in the Federal Government or auto industry.

My understanding (and I could be wrong) is that rust can actually form inside the metal of the frame. Usually with steel that has been made with the correct ingredients and proportions thereof, the rust would appear on the outside first and then eat its way through normally. This problem is different: The rust can start anywhere it wants, rust on the outside first or it can even start on the inside and we won't even know it's there until it comes through to the outside. Since the rust can form on the inside of the steel, it results in the steel separating from itself in layers, like a flaky pie crust or apple strudel crust.

Two things that have me worried is that having the rust proofing compound put on can actually block our visual view of how bad the rust is getting. Also it can actually hold in the moisture from water splashing up on the frame or just from condensation forming from the air, if the outside rust is not properly removed before application. From what I think I understand, it is at the molecular level - the proportions of ingredients in the steel mixture at the time the frames were made, was either incorrect or did not have the proper ingredients to create a strong rust-resistant type of steel suitable for a vehicle's frame.

I looked at my frame and there are various cut-outs in it, for example I remember at least one rounded corners rectangular hole and some regular holes that are all part of the manufacturing process. When anyone applies any type of rust-proofing compound, do they actually somehow apply it to the inside areas of the frame, since the frame is considered hollow or "tubular"? Meaning, the frame is not a solid piece of steel, it actually has 4 sides and an air space in the middle throughout the frame. So any splashed up water or condensation can very easily form or sit inside the hollow part of the tubular frame. Therefore, in order for the rust-proofing compound to be applied in the most beneficial way, it would have to be applied to the inside (the 'back side of the frame' if you will) of the frame also. And even if this were done, it could be pointless right? My 2000 Tundra is old and no doubt has rust on the inside of the frame already that can not be seen, nor can this rust be properly removed, which it should be if you are going to apply the rust proofing compound.

It is my belief that Toyota's applying the rust proofing is a deal they made with NHTSA and even from what I was told at Team, they know this rust proofing compound is not a solution, at best I think it is a delay for the inevitable. :( The two good things I can say about Toyota is that my Tundra has been incredibly reliable and the greatest vehicle I've ever owned. The other thing is that Toyota seemed to care enough about the Tacoma owners who also had this same rust problem to buy them out as mentioned by Jbtoy above in this article: Toyota Truck Rust Problems – What’s Going On? (http://www.tundraheadquarters.com/blog/2012/10/18/toyota-rust-problems/)

By the way Silverstreek, Toyota did mention I believe in at least one of the recall notices that I received, that if anyone had already applied the rust-proofing compound by someone other than Toyota, Toyota would reimburse them for it. I have no idea if the 2012 Tundras also have this same rust problem or not, only thing I can think of & suggest is calling up Toyota's H.Q. and asking (demanding?) to know if your frame is also vulnerable to rust.

For all the spectacular reliability, great ride, never breaking down, etc. that I have had with my Tundra, this rust issue is a safety problem that is definitely big enough to make me consider buying my next vehicle either from another manufacturer like Honda, or to get a different Toyota model that does not have this rusting problem. :(

If there are any official people from Toyota reading this thread, we'd all love to have any official info you may have for us about this, if there is anything new that we do not know about. You may also feel free to correct anything I have written if anything is not correct. Thanks. :)

kaosv1
11-08-2012, 12:54 PM
This has been going on since the early 80's..... I had a 1980 pickup rust bucket 300k miles ran great, also had a 1988 .....250k and ran great rusted up through the rear fenders and frame was a mess.
Who knows......doesn't in the least surprise me the new ones are rusting they would lose the moniker rustota.....

silverstreek
11-08-2012, 02:35 PM
The thing for me was I did tons of research on different trucks before buying my 2012 this year. Ford has engin problems with both their gas and diesel trucks from 2003 to 2010. The 2011 and 2012 diesel trucks were so darn expensive, and the new diesel engines haven't been on the market long enough to prove they didn't have problems that I decided not to buy a ford. Chevy and GM 5.3's have something like 318 HP, and their resale value sucks! As Ram goes, I got screwed by the parent company years ago, and I've never gotten over how we were treated.

I was sold on the 381 HP, and the value of the Tundra 4X4 is so much more that I decided it was the best bang for the buck. I've had it for six months now and only put 2300 miles on it. Even with the rust problems on some of the older tundras, right now I would still buy another Tundra over the competition. I just hope I don't end up eating my words, at 57 years old, I was hoping this was the last new truck I'd be purchasing? The main problem for me is the type of salt they use on the roads during the winter for ice and snow. The good thing is it doesn't snow a lot around here. The bad thing is, even using a pressure washer under your vehicle doesn't get this crap off. They say this salt is so bad on metals that water re-activates the salt. It certainly isn't salt, but thats what the State calls it?

However, I do think I'll order some SEM rust-proofing material and spray the under side of the truck.

Again, Thanks for the ideas and write-ups. It all helps.
Silverstreek

sg1efc
11-08-2012, 02:50 PM
I know what you mean Silverstreek. Back in 2000 I also researched: Ford had brake problems I think, Ram had transmission problems, the Silverado had a couple problems. Was all set to get a F-150 when my neighbor showed me a Consumer Reports review for pickups. That's where I first learned that Toyota had come out with the Tundra.

Oh, something for you to consider Silverstreek: I 'think' that Toyota removes the bed from the frame, to allow the spraying of the top of the frame. Not sure if you spraying yourself will have the same result = are you planning on spraying your frame with the bed removed? I'm not sure how Toyota would react if they are removing the bed & spraying all around the frame, compared to others who do not remove it & rust happens later = will Toyota still honor any replacement frame or other work in the future? Or will they say that you should have had us spray it...? :confused:

silverstreek
11-09-2012, 08:32 AM
I know what you mean Silverstreek. Back in 2000 I also researched: Ford had brake problems I think, Ram had transmission problems, the Silverado had a couple problems. Was all set to get a F-150 when my neighbor showed me a Consumer Reports review for pickups. That's where I first learned that Toyota had come out with the Tundra.

Oh, something for you to consider Silverstreek: I 'think' that Toyota removes the bed from the frame, to allow the spraying of the top of the frame. Not sure if you spraying yourself will have the same result = are you planning on spraying your frame with the bed removed? I'm not sure how Toyota would react if they are removing the bed & spraying all around the frame, compared to others who do not remove it & rust happens later = will Toyota still honor any replacement frame or other work in the future? Or will they say that you should have had us spray it...? :confused:

Good point about the bed! I do have a 6000 lb lift in my shop that makes easy work of lifting a truck bed off of it's frame. I'll have to be extra careful to set things up so I don't scratch the paint! As for undercoating. jbtoy also suggested I go ahead right now and undercoat the entire underbelly of the truck. After reading what some have written and suggested, I believe it's in my best interest to take care of this now!

There is a company who produces a great product for vehicle undercoating. Not only does it keep rust at bay, it also deadens sound. Right now I'm in the process of finding out how much the SEM product along with the needed application gun is going to cost me? The good thing about buying a professional application gun is, there is a long wand available that allows the tech to get into tight areas (like a boxed part of the frame) Once I find out what I need? I'll let everyone know what the cost is? Just in case there may be a few other crazy people like myself who want to see if they can save their frames?

Thanks again guys,
Silverstreek

sg1efc
11-09-2012, 09:27 AM
Cool, let us know how it goes Silverstreek. :)

gergg
11-09-2012, 06:07 PM
Was the undercoating that toyota dealerships charged for worth a darn in preventing rust, I remember seeing on the window sticker saved in the glove compartment of my used truck purchase that the truck had an undercoating treatment that cost the original purchaser 600ish dollars. I will say that I can't find a single speck of rust on my 2000 Tundra truck frame, it is spotless under there.

sg1efc
11-09-2012, 06:45 PM
Was the undercoating that toyota dealerships charged for worth a darn in preventing rust, I remember seeing on the window sticker saved in the glove compartment of my used truck purchase that the truck had an undercoating treatment that cost the original purchaser 600ish dollars. I will say that I can't find a single speck of rust on my 2000 Tundra truck frame, it is spotless under there.

The only thing I know about it is that the mechanic at Team mentioned that it is the same compound that GM used in I think he said the 1980's (or 90's) when they had a rust problem on their vehicles. He did say that it is supposed to be good stuff. That's all I know. :unsure3d:

jbtoy
11-09-2012, 07:44 PM
I will say that I can't find a single speck of rust on my 2000 Tundra truck frame, it is spotless under there.

Put that truck in the salt states with no protection and watch how fast it will rust.

gergg
11-10-2012, 04:37 AM
Put that truck in the s
alt states with no protection and watch how fast it will rust.

Yeah, I get that, I was just wondering if the undercoating that Toyota used from the "factory" would have helped in the salt region? It sure seems that it helped mine, but maybe mine would have been perfect without the undercoating considering it never saw salt down here?

MGoBlue
11-10-2012, 05:00 PM
I thought I'd share some pics. I got mine done early this spring ('12). A friend of a friend works @ Younger Toyota in MD. He took good care of me. I asked if he'd do my diff cover too. I had a T100 which weeped fluid and was ready to rust through! If I were you I'd get that taken care of right away! I had to drain the gear lube, cleaned it up w/ brake clean and jb welded the crap out of it. Temp fix but it worked for the rest of the time I owned the truck.

http://i30.photobucket.com/albums/c316/Wolverines97/IMG_2465.jpg
http://i30.photobucket.com/albums/c316/Wolverines97/IMG_5971.jpg
http://i30.photobucket.com/albums/c316/Wolverines97/IMG_6070.jpg
http://i30.photobucket.com/albums/c316/Wolverines97/IMG_7262.jpg

kaosv1
11-14-2012, 07:02 AM
Get mine back today- 10 days to repair it. Ordered some Bullet Epoxy for the rear end and pumpkin and a black bullet over coat. Should stop it dead.
The dealership keep calling with things to look at or change like sway bar end links, then telling me they are 99 each...then after complaining they went down to 68 each w/90 day warranty. I got some moogs for 38 each lifetime warranty. I hate getting lied too. I asked where they were getting the new ones , they forgot. Yeah off the shelf from Toyota , at cost.
Nickel and diming me.....

I called Hellwig and they sent me a NEW kit to install my old bar for FREE! Thanks Hellwig!!

sg1efc
11-14-2012, 07:40 AM
Thanks for the updates MGoBlue and Kaosv1. :)

I know almost every car manufacturer has recalls but it seems that Toyota has a Lot of improving to do:

Toyota to recall 2.7 million cars worldwide (http://www.bbc.co.uk/news/business-20321594)

:eek:

kaosv1
11-14-2012, 08:20 AM
Thanks for the updates MGoBlue and Kaosv1. :)

I know almost every car manufacturer has recalls but it seems that Toyota has a Lot of improving to do:

Toyota to recall 2.7 million cars worldwide (http://www.bbc.co.uk/news/business-20321594)

:eek:

Well the good thing about Toyota they do preemptive recalls whereas other companies are forced into them. This stems from the peddles sticking and so called run away vehicle syndrome that mysteriously went away. I think they are doing the right thing. They have a guilty complex and like their quality reputation.

Consumer reports gave the top ten makers Scion , Toyota, Lexus in that order. 1-2-3

I have a brand new Lexus that had a recall it was six months old....great service took them a couple hours and they gave me a rental to use.
GM and Chrysler won't be forced into them because they have loans and bad press would be bad for all involved. This is my opinion. Toyota recalls made front page GM's latest recall was back page.

My biggest problem has always been the dealerships and their penchant for running up bills. Lexus never does this....some don't some do...my local dealer is notorious for padding bills.

BTW, I called them this morning truck won't be done until late tonight. They called Monday and told me pick it up Wednesday morning. I told them NO RUSH ....take your time do it right. I always panic when I cannot do my own work , I prefer too. But in this case its impossible. Plus its getting too cold to lay on the ground.

I want to stick up for Toyota other times I want to strangle them. I've owned about ten or so over the yrs. Between Lexus and Toyota. Big difference in dealer models.

sg1efc
11-14-2012, 08:29 AM
I agree with you Kaosv1, Toyota does seem to stand by their products from what I've read in other posts here, so that is good to keep in mind. I hope your truck's repairs went well, let us know once you get it back & have driven it for a bit. :)

kaosv1
11-14-2012, 08:33 AM
I agree with you Kaosv1, Toyota does seem to stand by their products from what I've read in other posts here, so that is good to keep in mind. I hope your truck's repairs went well, let us know once you get it back & have driven it for a bit. :)

I most certainly will..... :wink:

I'm wondering if they send out a quality survey after the frame replacements?

sg1efc
11-14-2012, 12:41 PM
I'm wondering if they send out a quality survey after the frame replacements?

Not sure. I know Team Toyota always sent me out a survey or called me on the phone after every kind of service/inspection in the past.

kaosv1
11-16-2012, 08:11 AM
Well truck still not done. I get headaches from this dealership. He said the 5100's made the truck hop on the highest setting - 2inches. He had to lower them to 1in. I find this impossible to believe. I am quite sure Bilstein knows the limits of their shocks. I asked for him to level the truck which imo would have been on a middle setting. My truck has a VERY heavy well made fiberglass top on it. -check pic- so its not that bad to begin with.

This hop isn't from these shocks so now I'm seriously worried. Anyone have alignment issues with 5100 series after raising it 2 full inches.....or any issues whatsoever? Please let me know.

sg1efc
11-16-2012, 09:35 AM
I've never had a vehicle with anything aftermarket installed on it, nor do I know much about adjustable shocks/suspensions, or this problem Kaosv1. Have only had standard no-thrills parts on my vehicles because, well, I guess I'm not that thrilling, Lots of laughs. :rolleyes:

kaosv1
11-16-2012, 02:30 PM
I've never had a vehicle with anything aftermarket installed on it, nor do I know much about adjustable shocks/suspensions, or this problem Kaosv1. Have only had standard no-thrills parts on my vehicles because, well, I guess I'm not that thrilling, Lots of laughs. :rolleyes:

These are bilstein 5100 series.....my truck came with a lesser bilstein on it. Not really anything fancy. Just the front perch allows for height adjustment. My truck is finally done , it had nothing to do with my shock height it was a frozen lower control arm......that's on them.

I cannot pick it up till morning so we shall see exactly what they wrote down. I called bilstein they laughed at the idea of that being an issue. I told the dealer that. That is when he let slip about the control arms being frozen.

They had no idea why the truck hopped and blamed it on the shock height. ok.....wow.

I'll post soon for the few following this section on my thoughts after the frame swap. Hopefully they at least hit DJ's alignment numbers.

mlowder
11-16-2012, 03:19 PM
Listen up guys, Toyota did have a rust recall on Tundras this year, because I got the letter and I took my truck. For this recall, the letter stated that I would have to leave my 2003 tundra overnight. I called the dealership and made my appointment like the letter told me to do;at that time I asked the lady that was in charge if she thought this recall would be worth it or a waste of my time. She told me that darn right it would be worth it, because she said, "They will spray the entire truck frame with rust retardent chemicals and remove the truck bed to spray the frame under the bed." She further told me that if the rust issue was bad enough Toyota would even replace the frame with a new one." Now I don't have the letter now;but I can tell you guys this was one recall I would tell you NOT to miss. It surely was worth it; Toyota did spray my entire frame with some kind of black rust retardent. I am pretty sure that this recall is only valid until the end of 2012. So hurry up and check into this with your dealer....
__________________________________________________ __________________________________________________ _
Mikes 2003 Tundra New Carpet, Helwig Front and Rear Sway Bars, American Racing AX186 Chrome Wheels,
Stainless Steel Exhaust Headers, Magnaflow Dual Catback exhaust, Paramount Chrome Grill, Installed LED 6 ohm power resistors one in each tail light,
160 amp Alternator Denso, Gator Belt, Flex-A-Lite Dual #775 Electric Radiator Fans, KYB front Shocks,
Rancho Rear Shocks, Sony Explod Front Speakers with Tweeters 6.5 ", Nitro Rear Speakers 6.5", New Sway bar links
Drilled and Slotted Front Brake Rotors, 194 Instrument Panel LEDs, LED Door Courtesy Lights,
Blue Glow Instrument Panel, Pioneer Avic-Z130BT Radio HU DVD/CD, GPS, SD, Iphone4 Connection 2000w Icon Amp,
Kleen Wheels Brake Dust Shields Front and Rear,
URD MAF Sensor Calibrator From Under Dog Racing,
Chrome Stainless Steel Radiator Hose from Summit Racing, Stainless Steel Brake Lines 2" Extended,
VIPER 5902 Remote Start System, Mod - Automatic Lock/Unlock Tailgate with key fob, Ground Force - Rear Leveling Spindles
Rear Disc Brakes and Chromalloy Axle Shafts by Front Range 4X4 OffRoad, Replaced 90% bulbs wLEDS
BAK-FLIP BED cover 4 section, Mod - 5" x 5" opening in brush guard to allow filter removal without removing brush guard.

sg1efc
11-16-2012, 04:12 PM
My truck is finally done , it had nothing to do with my shock height it was a frozen lower control arm......that's on them.

I'll post soon for the few following this section on my thoughts after the frame swap. Hopefully they at least hit DJ's alignment numbers.

Cool, looking forward to reading how it turned out once you've had a chance to look at and drive it. :)


"They will spray the entire truck frame with rust retardent chemicals and remove the truck bed to spray the frame under the bed."

Did they first remove the rust that was already on the frame before applying the rust retardant?

kaosv1
11-17-2012, 05:43 AM
Listen up guys, Toyota did have a rust recall on Tundras this year, because I got the letter and I took my truck. For this recall, the letter stated that I would have to leave my 2003 tundra overnight. I called the dealership and made my appointment like the letter told me to do;at that time I asked the lady that was in charge if she thought this recall would be worth it or a waste of my time. She told me that darn right it would be worth it, because she said, "They will spray the entire truck frame with rust retardent chemicals and remove the truck bed to spray the frame under the bed." She further told me that if the rust issue was bad enough Toyota would even replace the frame with a new one." Now I don't have the letter now;but I can tell you guys this was one recall I would tell you NOT to miss. It surely was worth it; Toyota did spray my entire frame with some kind of black rust retardent. I am pretty sure that this recall is only valid until the end of 2012. So hurry up and check into this with your dealer....
__________________________________________________ __________________________________________________ _
Mikes 2003 Tundra New Carpet, Helwig Front and Rear Sway Bars, American Racing AX186 Chrome Wheels,
Stainless Steel Exhaust Headers, Magnaflow Dual Catback exhaust, Paramount Chrome Grill, Installed LED 6 ohm power resistors one in each tail light,
160 amp Alternator Denso, Gator Belt, Flex-A-Lite Dual #775 Electric Radiator Fans, KYB front Shocks,
Rancho Rear Shocks, Sony Explod Front Speakers with Tweeters 6.5 ", Nitro Rear Speakers 6.5", New Sway bar links
Drilled and Slotted Front Brake Rotors, 194 Instrument Panel LEDs, LED Door Courtesy Lights,
Blue Glow Instrument Panel, Pioneer Avic-Z130BT Radio HU DVD/CD, GPS, SD, Iphone4 Connection 2000w Icon Amp,
Kleen Wheels Brake Dust Shields Front and Rear,
URD MAF Sensor Calibrator From Under Dog Racing,
Chrome Stainless Steel Radiator Hose from Summit Racing, Stainless Steel Brake Lines 2" Extended,
VIPER 5902 Remote Start System, Mod - Automatic Lock/Unlock Tailgate with key fob, Ground Force - Rear Leveling Spindles
Rear Disc Brakes and Chromalloy Axle Shafts by Front Range 4X4 OffRoad, Replaced 90% bulbs wLEDS
BAK-FLIP BED cover 4 section, Mod - 5" x 5" opening in brush guard to allow filter removal without removing brush guard.

I've got my recall notice's in my truck they only spray certain areas. They also extended the warranty period but I'm not sure if December 31st or even longer now. google it....
My dealer was not taking the bed off or anything else he explained the whole procedure to me they were going to spray the areas that were listed on the spec sheets they sent out. My frame had minor holes and serious big soft spots after the second inspection, I had one done when the recall first came out.

Is the recall worth doing , of course if you live in the NE and plan on driving your truck more than a yr or so. The frames are in horrid shape up here.....mine had huge rot spots not holes but it was super soft and easily push a screw driver through it.
Plus my truck only has 52k on it and I've kept the maintenance up on it. Plus it got zaino'd about twenty five times ...so the paint still looks really good except for a few minor dings and scratches.

I'm sure others here if you dig through this thread have posted the details of the recall. I'm also quite sure the dealers all have their own agendas as to what exactly they will do for you and how. Sadly said-
My dealer is a pad the bill dealer - asked me about doing a new rear pumpkin (rust) , timing belts, drive line fluid changes, fix the e-brake , new shocks, new sway bar end links, etc etc...
Which is fine because a few of them needed to be done and its cold here now. He also wanted to do the brakes , I said no. I can do them better and cheaper by a long shot. I've never had any braking issues ...knock on wood. It needs new rotors and pads ...rear drums and pads , simple. A brake fluid flush is due too.
They could have run up a 3-4k bill for me with new pumpkin and case's. I saw the rust it wasn't soft just needs a good cleaning and some serious epoxy rust coating.

sg1efc
11-17-2012, 07:15 AM
The "theory" I'm going with is that anyone who has the rust corrosion prevention sprayed on their frame, is entitled to more future frame repair/replacement work under the terms of the recall. How long this is good for, I don't know as Toyota does not give a specific date. However Toyota has said that "each case will be handled on a case by case basis", so this indicates Toyota's standing behind their Tundra product. I believe that Toyota is responsible for the frame rust problem for as long as each Tundra affected by this recall is on the road, could be wrong though, LoL. :)

Because an official recall has been made with NHTSA over this issue/problem, I 'think' that Toyota is required to solve the problem for each and every Tundra out there, unless a Tundra owner does not voluntarily comply with the recall instructions/directives. So I believe Toyota is legally obligated to honor any future frame rust problems as long as these vehicles are still on the road and have had the rust corrosion prevention sprayed on the frame as required in the recall notice.

Think of it this way: Toyota knows these vehicles have this big problem. They know the only real solution is to replace All the frames (however this is not practical for Toyota to do right now or in Toyota's financial interest as I will explain later). The rust corrosion prevention spray is not a fix, at best it is just a delay of the inevitable frame replacement. By doing the spray, they are buying themselves some time. How does this help Toyota? For one, they do not have to replace all the rusty frames at once. This means they do not have such a big financial loss/write-down in a short period of time. The corrosion prevention sprayed on helps to spread out this inevitable financial loss/write-down over time & that is in Toyota's favor.

Other reasons why Toyota (and any other manufacturer most likely) would want to apply the rust corrosion prevention spray on frames first instead of replacing all of the frames now, is that over time some vehicles will possibly be involved in every day accidents bad enough to 'total' the vehicle, so these totaled vehicles will not cost Toyota money for replacing the frames of them in the future = Toyota saves some money. This is of course assuming that the rusted out frames were not the cause of the crash. :rolleyes:

The final reason that I can think of to delay frame replacement is that each vehicle's value decreases over time. The longer each vehicle doesn't get its frame replaced, each vehicle's value decrease because of the vehicle's increased age. Then when it finally is necessary to replace the frame in the future, Toyota can offer to buy the vehicle from the owner at a cheaper price in a year, or two, or three, etc..., compared to buying them all now which would have all the vehicles at a higher bluebook value than in the future and cost Toyota more money.

kaosv1
11-17-2012, 09:48 AM
Got it back , front raised 2 inches as asked came out awesome. They put a lot of new parts on this thing. New tanks straps...they did the shocks and hellwig re-install for free. (shocking) Had the belts done , fluids changed , e-brake fixed. -699.00.-

Handles and rides honestly , better than new! I called and told the mechanic he did a excellent job. Shifts perfectly , no leaks , squeaks , rattles or rolls.....smooth like butter , no highway shakes either. I love the new hellwig bar setup too. Way better than the original.
The only thing was they had to cut my bed liner to get to the bolts. But that is minor. I checked the pumpkin and it is solid it was all the undercoating I sprayed under there that peeled off in one spot. I will have a friend sandblast it and we will epoxy rust paint the whole rear end.

Absolutely get it done the list of new parts is two pages long.

shatto
11-17-2012, 02:03 PM
Any sailor will tell you that they constantly paint and repaint because the best protection has minute flaws that allow rust to start under the paint. Okay, they may not say the minute flaws part. Same will hold for oh, both kinds of bed liners, body paint, undercoatings. All vehicles rust; somewhere, sometime.

If you guys, who live where they use winter salt don't wash the undercarriage after driving in slush, reckon you ought? Ditto, those who are along salty-air coasts.

I could tell without knowing anything about the subject, there was a difference between the metal in a Jeep and Toyota. Apparently, Toyota has a steel formula they like.

Seriously, if you are going to the trouble, and have the tools, silverstreek, why not powder-coat the frame and be done with it.

kaosv1
11-17-2012, 02:35 PM
Any sailor will tell you that they constantly paint and repaint because the best protection has minute flaws that allow rust to start under the paint. Okay, they may not say the minute flaws part. Same will hold for oh, both kinds of bed liners, body paint, undercoatings. All vehicles rust; somewhere, sometime.

If you guys, who live where they use winter salt don't wash the undercarriage after driving in slush, reckon you ought? Ditto, those who are along salty-air coasts.

I could tell without knowing anything about the subject, there was a difference between the metal in a Jeep and Toyota. Apparently, Toyota has a steel formula they like.

Seriously, if you are going to the trouble, and have the tools, silverstreek, why not powder-coat the frame and be done with it.

Seriously? Wash the frame off after every time you drive through saltly slush or snow. Have you ever lived in the North East- or far north anywhere.
Sailors also know a mans hose in -20 degree weather ain't flowing water. Run to the car wash? That's not even close to being reasonable.

These frames its the process not constant care. I painted and under coated my truck every spring until about yr five - losing battle. They are using inferior steel and have a inferior process. They also have new paints and epoxies out now that can withstand the elements. But , if the steel is falling apart from the inside boxed tubing , good luck.

Car exhausts rot from the moisture on the inside....same principal , I believe. Power coating these frames wouldn't do much if the rust starts on the inside.

I owned a 1988 Corolla for 10+ yrs frame was fine normal surface rust. I had two Celicas 1992-1994 both for well over 10 yrs neither had any serious rust through , just normal rust. My 1988 pickup had rusted everything but the frame was ok. I also had a Lexus 1993 frame was fine. All vehicles I had a long time. A couple north of 200k ...my sons 94 Celica is still on the road.

Not sure what changed maybe made in America. Inferior chinese steel? Flawed process? Cheap frame paints? Mine looked like it was eaten by steel eating termites. I saw it today should have taken pics. Big holes in it in places you cannot see.

Maybe I should install a indoor frame washing machine. Never thought about that.:p or hire a few sailors every summer.

sg1efc
11-17-2012, 05:32 PM
Got it back , front raised 2 inches as asked came out awesome. They put a lot of new parts on this thing. New tanks straps...they did the shocks and hellwig re-install for free. (shocking) Had the belts done , fluids changed , e-brake fixed. -699.00.-

Handles and rides honestly , better than new! I called and told the mechanic he did a excellent job. Shifts perfectly , no leaks , squeaks , rattles or rolls.....smooth like butter , no highway shakes either. I love the new hellwig bar setup too. Way better than the original.
The only thing was they had to cut my bed liner to get to the bolts. But that is minor. I checked the pumpkin and it is solid it was all the undercoating I sprayed under there that peeled off in one spot. I will have a friend sandblast it and we will epoxy rust paint the whole rear end.

Absolutely get it done the list of new parts is two pages long.

That's awesome, glad it went so well for you. My Tundra had an emergency brake line frozen up a couple years ago. So far that is the only thing that has ever went wrong, that was not a recalled item.

kaosv1
11-18-2012, 06:14 AM
That's awesome, glad it went so well for you. My Tundra had an emergency brake line frozen up a couple years ago. So far that is the only thing that has ever went wrong, that was not a recalled item.

Well it started off rocky.

But, in the end it came turned out well.

I've had other issues 02 sensors replaced twice ....and the exhaust most of which was replaced. One shock leaked. But, no major issues. Overall I'm happy - they replaced the frame- which was buggin me everytime I crawled under there.
Now onto the brakes replacing them.... never had a brake problem so many others had initially.

I almost traded this one in a couple yrs back for a new one. Gas started its meteoric rise that stopped me. Now I'm really glad I didn't... I'm good for at least 8-10 more yrs. ;) My shop manuals have rarely been used!

sg1efc
11-18-2012, 06:22 AM
Well it started off rocky.

But, in the end it came turned out well.

I've had other issues 02 sensors replaced twice ....and the exhaust most of which was replaced. One shock leaked. But, no major issues. Overall I'm happy - they replaced the frame- which was buggin me everytime I crawled under there.
Now onto the brakes replacing them.... never had a brake problem so many others had initially.

I almost traded this one in a couple yrs back for a new one. Gas started its meteoric rise that stopped me. Now I'm really glad I didn't... I'm good for at least 8-10 more yrs. ;) My shop manuals have rarely been used!

I wasn't counting/including previous recalls; my O2 sensors were replaced once, spare tire mount fixed and same for the fuel tank straps = all free repairs under those recalls. The frozen emergency brake line is the only out of pocket expense I had to pay for, not including the standard routine maintenance we all pay for at scheduled service intervals of course. :)

However all the rust I see under my truck is still very worrying. :(

shatto
11-18-2012, 08:03 AM
Just think...

If the Indians had given the Pilgrims a donkey instead of a turkey, we'd all be having a piece of ass this Thanksgiving.

sg1efc
11-18-2012, 08:12 AM
Just think...

If the Indians had given the Pilgrims a donkey instead of a turkey, we'd all be having a piece of ass this Thanksgiving.

And donkeys don't rust. :)

kaosv1
11-18-2012, 08:19 AM
Just think...

If the Indians had given the Pilgrims a donkey instead of a turkey, we'd all be having a piece of ass this Thanksgiving.

Nothing like humor....

Interesting....I'll still have both a little L-tryptophan and some ass. Both put me to sleep.

__________________________________________________ ___________________________________________

My first o2 sensor was a recall item the second one not so much. Yeah , but living in the North east causes rust issues on all makes and models pretty much. My truck ate both sensors at 22k miles weird. one done at 22k the other 44k....52k on her now. I got another 14k before another set. lol

I buy a second hand car is always from the south or sourthwest.

kaosv1
11-18-2012, 08:29 AM
I saw you across a crowded room. Among all the others that were there, The lights seemed to shine down on you alone. I knew then I had to have you for my own.

Willingly, you came with me to my home. From the car, I carried you & threw the door.


Looking at you, I admire your body, your well shaped legs, and breasts. Slowly I remove what wraps, around your body so tightly, fitting you like a glove. Exposing your tender white skin.


From your neck I remove your charms, and carry you off in my arms, to the warm water that awaits.


The water cascades down your neck, flowing over your soft breasts then, making your legs glisten with wetness. Droplets of water cover your taut skin.


My hands rub your body, ummmm running them threw the beads of water. Making them trickle down off your body.


I place my fingers inside you. You are warm and moist, so ready. I carry your still dripping body, to a laying place, so that I can put inside you what was well prepared to enter you before we even came through the door.


As soon as I lay you down your legs spread open wide. You are ready now and so am I.


I put a little in slowly at first, getting a feel for how much you can take in.


I put in more, you take it willingly. In anticipation, faster and faster I put it in, pushing it in deeply as far as I can, until I can't put any more in, you are so tight. With your legs wrapped tightly, not wanting to release any of it,


I make you so hot for a very long time, until your sweet juices escape from within. Then I taste you, with my tongue at first, your skin is so soft and tender.


I taste more of you with my mouth, you are so hot and moist, you taste so good.


Your juices coating my mouth, making me drool in anticipation of eating you more, with every taste.


"Oh yes", I say to you,


I must say Grace "Thank God for Butterball turkey.... Amen"

silverstreek
11-20-2012, 05:18 PM
Well, here is the last update from me about the friend of mine who had substancial rust on the frame of his 2000 Tundra. A local Toyota dealership did the inspection and cleaning to find no rust within the critical areas. The had removed the bed, cleaned and sprayed the sealer on the complete frame. After completion of the sealer, they re-installed the bed. He told me they put so much crap on the frame that it was actually still dripping when he picked it up.

Unfortunately I get the impression Toyota just wants to be done with these 2000 Tundras. Sure, they did replace many frames in the process. But hearing him tell me he's just tired of all of the crap he's gone through taking his truck to two different dealerships and finally getting this done. Toyota it seems is so close to wrapping this recall up for the 2000 Tundra's that they just want this never ending recall to finish up. After dealing with this, my friend is just totally pissed because he's the one who's been responsible for telling everyone who would listen how great Toyota was, and he's the one who gets screwed. I say he's getting screwed because according to Toyota's critical areas, his Tundra has a decent size hole through the frame in the front near the suspension parts.

I wish I had better news for those who read this hoping their recall process would be a painless one? The only suggestions I can make would be to first call the dealership and ask them how many of these trucks they have done? Don't let them touch your truck unless they have done several and sound like they know what they're doing. I would also keep being a huge pain in their ass if they try to blow you off. Maybe you'll fair better than my friend?

Thanks for the comments and help,
Silverstreek

sg1efc
11-20-2012, 05:53 PM
Thanks for the comments and help,
Silverstreek

Since your friend is still unhappy & does have a hole in the frame, have him go to the NHTSA website & fill out their online complaint form. Have him give specific details about the rust problem, what has been done and his thoughts if he does not think his frame is safe because of the hole in it. Also, I'm not sure if NHTSA's online complaint form has a way to submit pictures, but if it does, have him submit pictures of the hole and any 'before' pictures your friend may have taken before the rust proofing compound was sprayed on (I'm assuming that Toyota did not fix the hole, right?). If their site does not have a way to upload pictures, have him see if there is a way to send NHTSA the pictures.

As I mentioned in another post in this thread, I believe that Toyota's spraying on the compound is not the end for them (Toyota). My theory is that they will have to continue to check all sprayed frames throughout the future and take the next step of either replacing the frame if it is not safe in the future, or they will make an offer to buy it from the Tundra owner. Toyota has had a lot of bad press about all the recalls they've had for their various vehicles and they really can't afford any bad press about this rusting frame problem, so I think they will continue to be held responsible for all of the sprayed frames into the future. Remember that Toyota says that they will handle all problems on a case by case basis. And I believe that they will still handle future frame problems past the December 2012 recall end date, if the Tundra owner has had their vehicle inspected before the recall's end date and sprayed or had the frame replaced as owners are required to do before the recall end date. This is all my opinion and may in fact be wrong, so consult a Toyota dealer Before the recall end date everyone!

kaosv1
11-21-2012, 06:09 AM
When he fills out his survey he can tell his story too.

I'm not sure Toyota will do anything once this is done. I think they stepped up in most cases and did the right thing. But, I got my frame replaced - they didn't want too. They hedged about doing a re-inspection on my frame because I had one previously. Mine was well over a yr earlier though two more winters had past , iirc.

He then had his frame guy re-inspect it and he found holes , lots of soft spots. I wish I took pics of the frame off the truck. It was a serious mess in places you cannot see. If I were your friend that would be my worry longterm.

As for their experience replacing frames they have done over 50 ....they had 4 frames there when I pulled up last time. I never went in the service dept in the last couple yrs without seeing frames stacked up. Tacoma's too.
I cannot imagine them just have taken the bed off and re-sprayed it.......the tubed sections up front had holes 2-3 inches and many other soft - punky spots. These frames rot from the inside it looks like to me on the boxed sections.
I am not sure but wouldn't be surprised if Toyota or these two dealers wouldn't do the frame because of it being a 2000 and maybe high mileage. No clue- but again would not surprise me. I'd also have him do a follow up with the survey and the what was mentioned above -NHTSA- complaint.

......I saw the hole you spoke of I'd almost guarantee there are others he cannot see.

silverstreek
11-21-2012, 06:07 PM
When he fills out his survey he can tell his story too.

I'm not sure Toyota will do anything once this is done. I think they stepped up in most cases and did the right thing. But, I got my frame replaced - they didn't want too. They hedged about doing a re-inspection on my frame because I had one previously. Mine was well over a yr earlier though two more winters had past , iirc.

He then had his frame guy re-inspect it and he found holes , lots of soft spots. I wish I took pics of the frame off the truck. It was a serious mess in places you cannot see. If I were your friend that would be my worry longterm.

As for their experience replacing frames they have done over 50 ....they had 4 frames there when I pulled up last time. I never went in the service dept in the last couple yrs without seeing frames stacked up. Tacoma's too.
I cannot imagine them just have taken the bed off and re-sprayed it.......the tubed sections up front had holes 2-3 inches and many other soft - punky spots. These frames rot from the inside it looks like to me on the boxed sections.
I am not sure but wouldn't be surprised if Toyota or these two dealers wouldn't do the frame because of it being a 2000 and maybe high mileage. No clue- but again would not surprise me. I'd also have him do a follow up with the survey and the what was mentioned above -NHTSA- complaint.

......I saw the hole you spoke of I'd almost guarantee there are others he cannot see.

I'm going to put his truck on the lift to inspect their work as well as check out the frame for any and all soft areas. I'll let you and everyone else know what we find? If I do find more problems than these two dealerships let on, I'll take photos of the areas so all can see.

Thanks again for the suggestions.
Silverstreek

sg1efc
11-21-2012, 06:18 PM
I'm going to put his truck on the lift to inspect their work as well as check out the frame for any and all soft areas. I'll let you and everyone else know what we find? If I do find more problems than these two dealerships let on, I'll take photos of the areas so all can see.

Thanks again for the suggestions.
Silverstreek

Cool. :)

JEFFF
11-21-2012, 08:43 PM
Let me give you my experience I had today with the frame rust recall. Some background first, I have been a member of this site since the beginning and even though a lurker I have gained vast knowledge from everyone on the site.
I have a 2001 limited with 90K miles in perfect condition. I have been receiving the recall notices in the mail and have had 2 inspections so far with just the tank straps being changed. I received the final recall saying they needed it back before the end of 2012 for another inspection and fix of either a frame replacement or the undercoating job. I had to remove the bed-liner I had glued in so they could get the bed off and had the skid plates already off for header installation. I dropped it off Tuesday morning and was told I would have word by noon if it was going to get a frame replacement or just undercoating. The frame wasn't in bad shape since it spends most of its time in a garage but it had several spots of bad flaking and crusty spots. I pleaded my case for a frame replacement before I left and they told me they would do the best they can. I didn't get a phone call until the next morning that the frame was sound so they were removing the bed and bumper to prepare for undercoating. The service rep said they would sand down the rusty spots undercoat it, put it all back together and have it ready by 5. I got a ride there a little early and the rep told me it was done but they just needed to reinstall the bed and bumper and it would be ready by 5. At 4:45 the service rep comes to get me from the waiting room saying I'm all set and had some papers to sign and since I followed the recall procedure the frame was now warranted until the end of 2015. I looked the truck over quickly for any damages and took off. I stopped on the way home for gas and looking at the bolts in the bed I could tell the bed was never removed? When I got home I crawled under the truck and saw what a crap job they did on the undercoating. Bed was never removed, spare tire was never removed, rear bumper was never removed and the frame was never even wire brushed. The spots where the rust was bubbled up and crusty already can be peeled off with the new goop. There are many spots that were not even coated and certainly nothing on top of the frame or cross members was touched. Now I'm actually in worse shape than before I brought it in. Now we all know the work order say remove bed, spare tire, clean frame a apply CRC. This dealer not only cheated me but also billed Toyota $1300.00 for this crap job. Eventually this frame will rust out but before 2015? I had planned to keep this truck a long time but now I don't know what my next step should be. They can't go back and fix the problem without removing all the CRC and that seems impossible. All the CRC would need to be removed to be able to prep the frame properly. I have a survey coming about my experience that goes to corporate Toyota but the local dealer wants a chance to fix anything I'm not happy with before I send in the form. Since they outright lied to me and did such a bad job I really don't want them touching the truck again.
Any suggestions on how to handle this. Go over their head to corporate Toyota? I think the only solution I would be happy with at this point would be a frame replacement.

cmichtrd
11-21-2012, 09:45 PM
Jefff,
I think the mistake you made was not interviewing the dealer before you gave them your vehicle. I called 4 dealerships before I was satisfied with the responses. I called each dealership and asked for the service manager and then had them detail the procedure for me. One dealer Spartan Toyota in Lansing, MI jobs the CRC application out to Ziebart. This crossed them off my list, even though that is where I bought my vehicle.
I was most satisfied with the answers I received from Labadie Toyota in Bay City, MI. I took my 2000 TRD with 80k miles over there on Monday morning and they set me up with a 2013 Tacoma 4x4 as a rental. They called me at 4pm that day with the news that I would be getting a frame replacement. Yea! I then made sure that there would be no expense to me for anything involved with the replacement, and that I can continue to drive this beautiful Tacoma until my truck is ready.
This whole deal so far, is too good to be true. I think having the right questions up front is the key. There are going to be good dealers and bad dealers you just have to weed them out.
I will update when the vehicle is finished, but I have been very impressed with the way I was treated at Labadie, and will definitely buy my next vehicle from them.
BTW The Tacoma's are one heck of a nice vehicle. The ride is super smooth and it has some great features. Backup camera is really slick.

sg1efc
11-22-2012, 08:56 AM
Jefff,
I think the mistake you made was not interviewing the dealer before you gave them your vehicle...

To be fair to JEFFF (and myself & everyone else), it is really not our job to interview any Toyota dealer. It is each dealer's job and responsibility to read and follow all the directives and instructions that Toyota H.Q. sends them. Toyota H.Q. created a specific procedure for dealerships to follow for this recall (and all other recalls), and the PDF File mentioned below explains in very easy to understand details how to handle each frame that comes in for this recall:

If the frame passes the inspection, the dealer then follows the specific instructions (Toyota H.Q. even provides Pictures and Diagrams, for Pete's sake! LoL) to prepare the truck to have the corrosion prevention sprayed on.
Then they spray it.
Finally they reassemble the vehicle.
However, if the vehicle did not pass the inspection, then the dealer orders the new frame and when it comes in, they replace it.



This is not rocket science and I would estimate that if the people participating in this forum had the proper equipment & knew how to safely use it, that at least 50% of us could probably do the whole thing ourselves, without us even being mechanics. :)

Now in the Toyota PDF post that forum member Stone_Blue posted (http://www.tundrasolutions.com/forums/1gen-tundra/228702-finally-frame-recall-post1823552/#post1823552), it explicitly states:


B.
VEHICLE PREPARATION AND REMOVAL OF FRAME RUST
1. PREPARE THE VEHICLE
a) It may be necessary to pressure wash the vehicle’s frame,
depending on its cleanliness.
Note: Time has been allotted to pressure wash the frame in
the flat rate time.


So Toyota H.Q. even gives each dealer time to just pressure wash the frame, not to mention removing the loose rust and so on. Even a light duty pressure washer can help remove the loose flaking rust, but it's obvious in the pictures of my frame I posted in a previous post, that even the loose rust was not even attempted to be removed by Team Toyota, before they applied the corrosion inhibitor spray. :rolleyes:



C.
STANDARD TOOLS & EQUIPMENT
Standard hand tools
Flat chisel
Scraper
Wire brush
Air nozzle
Infrared thermometer
Air coupler (quantity 2)

The scraper and wire brush are for scraping off the rust which would prevent the corrorion inhibitor from contacting the bare metal of the frame. If it can not contact good metal, then it can't protect it. And having the spray applied over rust, allows air pockets where water & road salt can accumulate, therefore increasing the spread of the rust.


2. REMOVE RUST FROM THE FRAME AND CROSS-MEMBERS.
a) Using a scraper or chisel remove all loose rust and rust
scales from the frame and cross-members.
b) If rust perforation of 10mm or larger and/or component
corrosion damage is found during the rust removal process
proceed to the appropriate campaign for repairs.
To adequately clean the rear cross members and
frame assembly, ensure that the bed and bumper
assembly have been removed.
Notes:
Make sure to wear protective eyewear, gloves, and a dust
mask when removing rust and cleaning frame.
Be careful not to damage the wire harness or brake line
when removing rust.
Be extremely cautious not to injure your hands.
DO NOT scratch or remove the identifying labels (i.e., VIN
label, etc.) from the frame.
3. CLEAN THE FRAME
a) Use a wire brush and remove any remaining rust or dirt from the
frame.
Ensure to follow the procedure and perform all steps
completely (e.g. inspection, cleaning/rust removal, CRC
application, one kit per vehicle, etc.) any deviation will be
subject to warranty claim debit.
11
b) Use an air nozzle and remove any loose rust.
Notes:
Make sure to wear protective eyewear, gloves, and a dust
mask when performing this step.


Team Toyota did not do any rust scraping of my frame at all. :(

Just from the 3 brief quotes above, you can see that whoever wrote it up did include a Lot of good specific details. You can read and download the entire PDF file by clicking here. (http://www.tundrasolutions.com/forums/attachments/1gen-tundra/89057d1344267817-finally-frame-recall-ssc-90m-b0d-2000-2003-tundra) My Thanks goes to forum member Stone_Blue who originally posted this great info in his post located by clicking here. (http://www.tundrasolutions.com/forums/1gen-tundra/228702-finally-frame-recall-post1823552/#post1823552)

I guess a very important point would be that if Toyota really wanted to maintain customer safety and satisfaction, they would skip the spray coating and just go ahead and offer to either buy the affected vehicles from their owners or replace all the frames; instead of having us owners worried that the frame will break while we are driving the vehicle or an important component like the brake lines come off as we're driving. I already mentioned my thoughts as to why Toyota is not doing this so I won't bore you all again. :D

Stone_Blue
11-22-2012, 01:07 PM
Thanx for the credit on posting the TSB, sg1efc. Wasnt too hard to dig up.

I could be way off, as I dont know how Toyota credits the dealers for doing the recalls, but I think why there is so much difference between peoples experiences between dealers, is the dealers submit the paperwork for parts and labor, that they did the complete recall. The thing is, I bet there isnt much oversight from corporate on the process. So, the dealers get to charge Toyota direct, skimping on the work/parts, and leaving it to the customers to notice what a crappy job they did, or what parts they got credit for but did not replace. If the "official" process, say, takes 40 labor hours, they can bill Toyota for the full 40, then spend only, say 15 or 20 hrs, and that is more hours they can get double-paid for doing work on another customers vehicle. Then they probably are also relying on 80% of the people who only get the recall letter, and who have NO knowledge of the process or specifics, to just go away satisfied.

So basically, I think it comes down to the integrity and quality of service of each dealer. Unfortunately, if you dont have many Toyota dealerships competing in your area (like mine: there are only about 6 or 7 toy dealers in all of western NY, in about 150-200 mile radius), I've noticed just about everyone of these dealerships is shady. They treat their customers with disdain when questions are asked, have much higher prices than other areas, and do shoddy work, since they know the next closest dealership is about 50miles or more away, and that they have most customers by the huevos.

If you have a bad experience with a dealer, I suggest calling and dealing with corporate to see if something can be worked out with a different dealership. BUT, you have to have all your ducks in a row, and have GOOD documentation before and after the fact. The worst they can say is "No"....but you'll never know unless you call and try. just make sure you sound like you know what you're talking about, be calm, and again, state FACTS, with documentation both before and after any work.

If corporate gets enough complaints and issues with a specific dealership, I gotta imagine corporate will investigate, and possibly take action against the dealer. I believe dealerships are all franchised, and if they are costing Toyota its good name and loyal customers, I'm sure they take action somehow.

kaosv1
11-22-2012, 01:20 PM
I don't think you need to interview them, but DEFINATELY go back and prove to them the bed was never removed. Take pictures and tell them these are going to corporate to prove your case. That's just flat out wrong not taking the bed off.
I know for a FACT my dealer also had no intention of taking the bed off to respray my frame either. How do I know because when I went back they allotted one hour for the whole process he explained it to me. He never once mentioned taking the bed off that would have taken more than an hour. Especially with my Rhino liner its about 3/8ths thick in spots.

My dealer has emailed me twice and called the house before I fill out any survey. Glad they think its that easy. IMO they had all the chances they needed to fix my truck and treat me right. Secondly , when I picked my truck up the service writer conveniently wasn't around - he was at work- but busy. Thirdly , they took three extra days. Remember we work or most of us do so the first day I took a few hours off to pick it up some some reason I called - even after they told me it would be done , it still wasn't. I then asked when it would be done again he told me the next day 11-noon - it wasn't- then again early on the following day before 11 for sure - it wasn't done until late that afternoon. (4pm)
Not one call until it was done. I had to keep calling to see if it was done. I hate bothering people told them they could text me. Nope. Now they want a heads up on a survey - hahahaha

I have a job - and was fine with them taking whatever time they needed to do it right. They don't EVER seem to get my-your time is valuable .....

I never looked at my bed until a couple days later they left rags and all kinds of melted bed liner and rust chips and crap in the bed, it was spotless beforehand. Just blow the crap out not leave it for the owner to do. Also how about a car wash - when done? Lexus just about gives you h--d.

I'm just not into second chances when they don't give'em. Plus they screwed me before and also wanted 99.00 each for sway bar end links w/90day warranty. I got some lifetime moogs for 76.00 for TWO. Thicker than factory too. In case anyone needs some? :D

sg1efc
11-22-2012, 03:12 PM
Thanx for the credit on posting the TSB, sg1efc. Wasnt too hard to dig up...

No problem = the least I can do, I and others very much appreciate your posting it. :) That sounds right, when you think about how many dealers around the USA are doing this recall, I also doubt Toyota H.Q. is sending out people to inspect each dealer's work.


I don't think you need to interview them, but DEFINATELY go back and prove to them the bed was never removed. Take pictures and tell them these are going to corporate to prove your case. That's just flat out wrong not taking the bed off...

Pictures are always an awesome way to prove a point = "A picture's worth a thousand words." I must get a digital camera as soon as I can. As much of a techy as I am, must admit I still don't have one, lots of laughs. Before and after pictures are awesome to prove any case, like renting out an apartment to someone = take pictures of the condition the apartment is in including all lights, carpet, walls, windows and doors, fixtures in the kitchen, laundry room and bathroom even, not to mention the outside of the place, before the new renter moves in. :)

When I take my Tundra to have the storm damage repaired, I'll ask this other dealer if someone can tell me for sure if my bed was removed by the other dealer that sprayed my frame.

cmichtrd
11-22-2012, 09:59 PM
Listen Guys! All you have to do is read thru this thread to realize that there have been alot of bad experiences in this recall. I think if you didn't take the time to do your homework, and if you blindly trust these dealerships, then shame on you. I simply asked them to describe the procedure to me and played dumb.
When Lansing told me Ziebart was involved then I crossed them off my list. If they didn't say anything about pulling off the bed, then guess what, off the list you go! The Bay City dealership seemed the most sincere and knowledgable. They also told me that they have done quite a few frame swaps and that there would be no cost to me. Period.
At a certain point there has to be some trust involved in the process, but I also want to make sure I am comfortable with who is doing the work. Mid Michigan is more rural and businesses, and also people, tend to more helpful and honest. Word of mouth is very important around here.
It's just a shame that more of the country is not the same way.

bri
11-23-2012, 09:39 PM
I guess I got lucky. I had my 03 sprayed a few weeks ago at Toyota City in MN. I know they took the bed off because they had to cut the sprayed on bedliner to get at the bolt heads, the spare tire was obviously also removed. I know they cleaned the frame down because the truck was quite dusty/dirty when I got it back (the info sheet they left inside said not to wash it for a week or something like that to let the spray set up). I dropped it off one night, and it was ready by mid afternoon the next day. My frame prep was minimal because I have put the truck into storage every winter since 05, so it had no real frame rust, but it was still nice to see that they cleaned it good. The bill to Toyota was $1400.

kaosv1
11-24-2012, 06:22 AM
I guess I got lucky. I had my 03 sprayed a few weeks ago at Toyota City in MN. I know they took the bed off because they had to cut the sprayed on bedliner to get at the bolt heads, the spare tire was obviously also removed. I know they cleaned the frame down because the truck was quite dusty/dirty when I got it back (the info sheet they left inside said not to wash it for a week or something like that to let the spray set up). I dropped it off one night, and it was ready by mid afternoon the next day. My frame prep was minimal because I have put the truck into storage every winter since 05, so it had no real frame rust, but it was still nice to see that they cleaned it good. The bill to Toyota was $1400.

I think MOST dealers do the right thing. I also know some don't and people need to beware.

I'm glad you got it done right , that is all anyone asks. Follow the protocol. Some like quick cash and trust me this type of stuff happens at the top of management at these dealers. They are under pressure to get costs down and quality surveys in their favor. They simply skimp if they can or if you let them.

1400.00 for less than a half days work probably about two - two and half hours tops. They like this type of work. Paint and supplies cost them maybe a 100.00.

kanaduh
11-25-2012, 07:06 AM
JEFFF, the dealership that did my treatment also took shortcuts. I took pictures, and then contacted Toyota Corporate, and the dealership, and explained to them that the bed, nor the spare tire had been removed as described in the process. The next day I received a call from the dealership asking me to bring the vehicle back to have it done correctly. They stated that the bed had been removed to prep the truck, but they had to re-install the bed to transport it for the treatment application. They said that the contractor doing the application had forgotten to remove it. When I took it back the second time, I also brought a copy of the CRC process for them to use. Second time it was done correctly. Most of the CRC treatments are typically outsourced.

JEFFF
11-26-2012, 07:10 PM
Kanaduh, Thanks for sharing your experience. I talked to the service rep on the phone today and he swears that they removed the bed and scraped the frame before applying the CRC. I really stressed my displeasure with the terrible job they did and that neither the bed, bumper or trailer hitch had been removed. I can find spots where the crusty rust was just sprayed over and I can now flake off big chunks with a small screwdriver. I expained that I am worse off that before they touched my truck since now all the rust will be happening under the CRC where there was no attempt to remove the rusty scale never mind get it cleaned down to some good metal. I even took a small mirror and looked at the top of the cross members to find no CRC and just piles of loose rust. The service mamager was supposed to call me back by the end of the day and of course that didn't happen. I'm not sure what to do now, I really don't want them touching the truck again and what can they do? They aren't going to remove the CRC and prep the frame the way it was supposed to be done and removing the bed to spray more CRC over the rust isn't going to make things any better. The only correct fix now is to change the frame.

Anyone have this same experience with any positive results and what it took to make it happen?

Thanks in advance for your help and suggestions.

Triple BB
11-27-2012, 09:26 AM
I went into my dealer yesterday and set an appt for my frame inspection. I know the frame doesn't need replaced as I've inspected it numerous times. The only thing I see is light surface rust. When I asked the service manager how they address my type of damage, he said we just hit the spots showing rust. I asked why they wouldn't pull the box, etc., to make sure everything is covered. He indicated we haven't pulled a box on any of them. This seems half azzed in my opinion so I called Toyota Customer Service. The lady I spoke with said it is at the dealers discretion on how much is coated. I asked what good does it do if they don't spray all of it and it starts to rust out a year from now. She said situations like that are being handled on a case by case basis. I noted the date and time we spoke as those calls are recorded. I guess if there is rusting down the road, its on the owner to pursue additional damage. In my opinion is Toyota is trying to poor boy it and just hopes trucks like mine will never show up again.

JEFFF
11-29-2012, 03:45 PM
There has to be a better answer that "it's up to the dealers discression" on how much the plan is followed. The recall procedure and CRC application is very specific on how to do the job correctly and every dealer is getting the same $1288.00 for the frame prep and CRC application. I wonder if corporate Toyota would be interested in knowing how many of these trucks they have paid for to be coated and only got a half azzed job. Without removing the bed or making any attemt to clean the frame on my Tundra I would say the dealer was made himself a nice $1000.00 profit in cutting corners. I have the workorder where it states they removed the bed and bumper for the procedure......NOT
Since these recalls and procedures were approved by the NTSB I wonder if they would be interested in hearing some of our stories especially with all the other recalls Toyata has going on?
I'm not sure what my next step should be, I really don't want to bring it back to the same hacks that screwed it up last week. They certinely aren't going to scrape off the CRC now so they can clean the frame down to bare metal?
Any suggestions??
Thanks.....

Remmy700P
11-29-2012, 04:48 PM
You guys getting screwed would probably get more satisfaction taking all this recall documentation, inspection guidelines, application instructions, etc to an attorney and filing suit against the applicable dealer for damages. Enough of those kind of complaints will get the point across. It's commercial fraud, plain and simple.

sg1efc
11-29-2012, 08:35 PM
I asked why they wouldn't pull the box, etc., to make sure everything is covered. He indicated we haven't pulled a box on any of them. This seems half azzed in my opinion so I called Toyota Customer Service. The lady I spoke with said it is at the dealers discretion on how much is coated. I asked what good does it do if they don't spray all of it and it starts to rust out a year from now. She said situations like that are being handled on a case by case basis.

As far as I know, the corrosion protection will not stop the rust. Also, there is no way I realistically know of for them to get the spray on the inside of each frame. Since the rust can actually form within the frame's steel (because the steel mixture's ingredients is incorrect or whatever the problem is), the corrosion spray will not help anyway. The coating is just meant to buy some time before each frame is declared unsafe & then must be replaced. Yep, the "case by case basis" is also one of the things my dealer also told me, so when each of our frames is not safe, then they will replace it, offer to buy your vehicle or whatever = case by case basis. :rolleyes:


There has to be a better answer that "it's up to the dealers discression" on how much the plan is followed. The recall procedure and CRC application is very specific on how to do the job correctly and every dealer is getting the same $1288.00 for the frame prep and CRC application. I wonder if corporate Toyota would be interested in knowing how many of these trucks they have paid for to be coated and only got a half azzed job. Without removing the bed or making any attemt to clean the frame on my Tundra I would say the dealer was made himself a nice $1000.00 profit in cutting corners. I have the workorder where it states they removed the bed and bumper for the procedure......NOT
Since these recalls and procedures were approved by the NTSB I wonder if they would be interested in hearing some of our stories especially with all the other recalls Toyata has going on?
I'm not sure what my next step should be, I really don't want to bring it back to the same hacks that screwed it up last week. They certinely aren't going to scrape off the CRC now so they can clean the frame down to bare metal?
Any suggestions??
Thanks.....

When I took my Tundra back to Team Toyota, they asked me what I wanted them to do, since they did not do any scraping at all before spraying. The mechanic then did try to scrape off with a wire brush the coating to get to the rust... but there's no way in heck he could have removed all the corrosion prevention spray and rust on those areas, re-coated with more new spray and allowed it to dry sufficiently in the hour I was there. :rolleyes:


You guys getting screwed would probably get more satisfaction taking all this recall documentation, inspection guidelines, application instructions, etc to an attorney and filing suit against the applicable dealer for damages. Enough of those kind of complaints will get the point across. It's commercial fraud, plain and simple.

I don't know about a lawsuit. I think most people are taking their trucks in, having done whatever each dealer suggests, and then driving away oblivious to the specifics of this rust frame recall. Most recalls you just go in and they replace the faulty parts (the fuel tank straps recall for example), but this is more involved, not to mention much more expensive.

whiteboy
12-08-2012, 04:32 PM
WOW!!!! I drop my 2002 tundra 4x4 v8 at the dealership where I bought it new in Westboro, Massachusetts on Sunday for the work to begin on Monday 12/10/12. The truck has almost 149,000 miles and I love it. I will take a few pictures before and after and Now plan to speak to the service manager again about the process and outcome. I see lots of surface rust, my spare tire decided it wanted to roll alone and came off on my road flipping out under my rear bumper.I will post results.

sg1efc
12-08-2012, 07:14 PM
I will take a few pictures before and after and Now plan to speak to the service manager again about the process and outcome.

My advice is for you to take all the pictures you possibly can, even of components besides the frame, if any are in the slightest bit rusty... just in case. Can't have too many pictures, but you can have too few. Yes please let us know the results & Good Luck. :)

Native
12-11-2012, 04:22 AM
Wow. Hope everyone facing problems with their frames get fixed right. I was affected by the recall and actually for a year ignored the mail notices from my dealer to bring my '02 AC SR5 V6 in for inspection. I finally gave in, brought it to the dealer and they recommended that the frame be replaced but the part had to be ordered and would take about two months to arrive on Guam. The service rep advised that it would take 2 weeks to replace and that I would get a courtesy rental vehicle while the truck was in shop. My truck had over 201k miles (working at 202k already).

About a month later I picked up my truck. The frame, LCA, tank straps, brake lines and some other parts were replaced. I was satisfied. Going in, I knew that I would have to replace other parts on my own (front/rear shocks, brake calipers/drums, sway bar end links, steering rack bushings, etc.). Was gonna sell it but now will not. Love the truck too much (more than my 2010 SR5 Tundra). Will last another 100k miles I'm sure.

sg1efc
12-11-2012, 05:34 AM
I'm glad your recall went well for you Native. :)

stewy
12-11-2012, 11:11 AM
I have a 2007 Tundra, Took the truck to the dealer to mount my snow tires the other day( Toronto Canada )
Service advisor said Toyota is doing a warranty campaign on the frames to check for rust.
Mine looks great because I take it to Krown , to have it oil sprayed every year.
This morning , dealer phoned me to say Toyota is offering at no cost to " undercoat " the truck, using an
asphalt/tar product even though there is no rust. Free undercoating........I'll take it.
Keep in mind this is a fairly new truck .

sg1efc
12-11-2012, 01:26 PM
This morning , dealer phoned me to say Toyota is offering at no cost to " undercoat " the truck, using an
asphalt/tar product even though there is no rust. Free undercoating........I'll take it.
Keep in mind this is a fairly new truck .

Yep and do yourself a favor & take pictures of as much of the frame as you can before they spray on the compound & keep those pics safe for possible future use. :)

AndreaD
12-12-2012, 07:32 AM
Hi,
I have an 02 Tundra and I just took it into have the frame done 2 weeks ago in CT. The Bangor Maine dealership told me it had to be done by the end of this year so you might want to hop on it.

jack mccarthy
12-12-2012, 03:28 PM
As far as I know, the corrosion protection will not stop the rust. Also, there is no way I realistically know of for them to get the spray on the inside of each frame. Since the rust can actually form within the frame's steel (because the steel mixture's ingredients is incorrect or whatever the problem is), the corrosion spray will not help anyway. The coating is just meant to buy some time before each frame is declared unsafe & then must be replaced. Yep, the "case by case basis" is also one of the things my dealer also told me, so when each of our frames is not safe, then they will replace it, offer to buy your vehicle or whatever = case by case basis. :rolleyes:

Actually, the CRC application document that describes the procedure mentions that the inside of the boxed section of the frame is sprayed with another noxudol substance that provides a waxy protective coating. It is true that they probably can't reach all the boxed section such as the front rails in the engine bay.

Another word of advice is that if ANY potential damage is identified before the process, do NOT sign any waiver for them to potentially damage your vehicle. Temporarily refuse the work and contact the office of consumer affairs and business regulation in your state. I've spoken to my attorney and the office of consumer affairs and the dealer is legally liable for any damage since it's a safety recall that's being performed as per the original letter for the rear cross member which called for at the very least spraying of the rear of the frame.

sg1efc
12-12-2012, 03:36 PM
Actually, the CRC application document that describes the procedure mentions that the inside of the boxed section of the frame is sprayed with another noxudol substance that provides a waxy protective coating. It is true that they probably can't reach all the boxed section such as the front rails in the engine bay.

Another word of advice is that if ANY potential damage is identified before the process, do NOT sign any waiver for them to potentially damage your vehicle. Temporarily refuse the work and contact the office of consumer affairs and business regulation in your state. I've spoken to my attorney and the office of consumer affairs and the dealer is legally liable for any damage since it's a safety recall that's being performed.

Great info, Thanks Jack. :)

Won't the waxy coating just cover any rust that is already there and possibly just add a way for moisture to stay there and/or accumulate, maybe? :confused:

jack mccarthy
12-12-2012, 05:31 PM
Great info, Thanks Jack. :)

Won't the waxy coating just cover any rust that is already there and possibly just add a way for moisture to stay there and/or accumulate, maybe? :confused:

Actually, the Noxudol 300 they use for the exterior is a a black waxy coating that is supposed to displace any water to protect the frame from further rust. I don't have the document in front of me, but the inside boxed channels of the frame used a similar, but clear Noxudol substance to protect it. I actually talked to a Noxudol representative and they plan to further expand their product to a lot of manufacturers. It is true though, if you spray over rust that's flaking off, some of the coating will come off with it or worse, water may work its way underneath causing further problems. If you crawl under your vehicle, you can get it on you, but it will supposedly come off with mineral spirits according to the representative I spoke to over the phone.

Some of the Gen 2 owners have been getting letters regarding spraying the undercarriage using this stuff as well.

sg1efc
12-12-2012, 05:47 PM
Actually, the Noxudol 300 they use for the exterior is a a black waxy coating that is supposed to displace any water to protect the frame from further rust. I don't have the document in front of me, but the inside boxed channels of the frame used a similar, but clear Noxudol substance to protect it. I actually talked to a Noxudol representative and they plan to further expand their product to a lot of manufacturers. It is true though, if you spray over rust that's flaking off, some of the coating will come off with it or worse, water may work its way underneath causing further problems. If you crawl under your vehicle, you can get it on you, but it will supposedly come off with mineral spirits according to the representative I spoke to over the phone.

Some of the Gen 2 owners have been getting letters regarding spraying the undercarriage using this stuff as well.

Very interesting, Thanks again Jack. :)

Seems like these coatings would be best applied when the frame is brand new. Toyota would be wise to do this during the manufacturing process, if they can not fix the overall underlying problem of the bad steel in their future frames. Of course it might be a lot less expensive if Toyota fixes the steel frame problem once and for all though. :rolleyes:

Cur
12-18-2012, 09:15 AM
Mostly a lurker here for a while and bought my truck used last summer. Just wanted to let people know that I had my frame in my 03 Tundra SR5 inspected at Toyota of Nashua (NH) and it failed. They are replacing it as soon as they receive the parts from corporate. Waiting for more info from my service rep Jeff. Will report back with any new info

sg1efc
12-18-2012, 10:05 AM
Mostly a lurker here for a while and bought my truck used last summer. Just wanted to let people know that I had my frame in my 03 Tundra SR5 inspected at Toyota of Nashua (NH) and it failed. They are replacing it as soon as they receive the parts from corporate. Waiting for more info from my service rep Jeff. Will report back with any new info

Cool, good luck. :)

Cur
12-19-2012, 10:57 AM
Stopped by this morning and picked up a 2011 Tacoma Double Cab w/ TRD. Very nice truck. They are quoting 4-6 weeks right now, and offered to install any new parts I want to repair/replace for the cost of the parts alone, no labor.
They'll call me "soon" with a list of recommendations. So far they've been very upfront, and helpful.

sg1efc
12-19-2012, 11:19 AM
Mostly a lurker here for a while and bought my truck used last summer. Just wanted to let people know that I had my frame in my 03 Tundra SR5 inspected at Toyota of Nashua (NH) and it failed. They are replacing it as soon as they receive the parts from corporate. Waiting for more info from my service rep Jeff. Will report back with any new info


Stopped by this morning and picked up a 2011 Tacoma Double Cab w/ TRD. Very nice truck. They are quoting 4-6 weeks right now, and offered to install any new parts I want to repair/replace for the cost of the parts alone, no labor.
They'll call me "soon" with a list of recommendations. So far they've been very upfront, and helpful.

I'm not sure I'm following... do you now have 2 trucks, one that is a 2003 Tundra that Toyota is replacing the frame on and now a second truck you bought that is a 2011 Tacoma? Or are they replacing your 2003 Tundra with the Tacoma? :confused:

If they are replacing your 2003 Tundra with the 2011 Tacoma, is it brand new? And is it costing you any extra money or does your trade-in of the Tundra cover all the costs? If you don't mind my asking... :o

Just wondering what Toyota's doing for you, for when my frame goes bad also. :)

Cur
12-19-2012, 11:40 AM
I'm not sure I'm following... do you now have 2 trucks, one that is a 2003 Tundra that Toyota is replacing the frame on and now a second truck you bought that is a 2011 Tacoma? Or are they replacing your 2003 Tundra with the Tacoma? :confused:If they are replacing your 2003 Tundra with the 2011 Tacoma, is it brand new? And is it costing you any extra money or does your trade-in of the Tundra cover all the costs? If you don't mind my asking... :oJust wondering what Toyota's doing for you, for when my frame goes bad also. :) Sorry the Tacoma is a free loaner from Toyota of Nashua until my Tundra is finished (frame replaced). It's just a really nice truck.

sg1efc
12-19-2012, 12:59 PM
Oh ok, cool. :)

JEFFF
12-20-2012, 08:15 PM
I'm glad at least some of the Tundra owners here are getting treated fairly and some more than fairly with frame replacements and parts being replaced with no labor charges. There seems to be a huge descrepency in what one dealer does versus another. I'm looking to see what the owners that were treated poorly have done to correct being mistreated by their dealer.

In my case all I got was a quick CRC spray, no bed removel, no rust scrapped off, and now after 3 weeks the CRC is coming off in spots where the crusty rust was just sprayed over. I have talked to the service tech and service manager and both swear the bed was removed. The bolts in the bed were never touched, the top of the frame and cross members are all rust and gee how did overspray get on the bottom of the bed if it was removed. Now I'm stuck, I don't want them touching the truck, the only fix now since there is no way to now correctly prep the frame is to get a frame replacement or buy the truck back.

With all the recall issues Toyata has been going through lately there are probably several agencies that would be interested in what is going on. Does corporate Toyota know their dealers are doing fraudulent work on a safety recall? These recalls were approved by the NTSB, I'm sure they would be interested in know the approved procedure is not being followed. The office of consumer affairs would be interested to know about this warantee fraud by the local dealers and what about the Better Business Bureau?

I won't mention the dealer yet but they are the largest Toyota in the area. How many of these frame spay jobs have they done incorrectly and billed Toyota $1288 plus rental car for each? At $1000 pure profit from each and maybe 100 Tundras done that a nice profit of 100K in warantee fraud work.

Has anyone had a sucessfull followup done after getting a botched job and how did you go about it? I would be interested in hearing some sucess stories and what it took to get to satisfying solution.

Thanks in advance for your help......Jeff

sg1efc
12-21-2012, 07:55 AM
Hi Jeff, are you going to contact the NTSB, the office of consumer affairs and the Better Business Bureau? If you do, please post their responses here. :)

outdoors
12-21-2012, 07:04 PM
Hi, first post as just bought a 2004 Tundra TRD access cab, 4x4. Love the truck but a bit confused about the frame rust issue as I had thought that it was contained to the 2000-03 models. I contacted my dealer today and provided my vin and they advise there is no rust recall for anything after '03 except some '08s. I'm in Canada if that matters. Can anyone clarify if they are looking at 2004s or providing the undercoating. A copy of a service bulletin would be helpful.

Thanks

matttom
12-22-2012, 06:59 AM
Well heres my story.... Over the summer I took my rig into a dealer in MA because all the ones by me are thieves! They said the should do an inspection of the frame and I agreed. I had new front shocks put in and a rear axle seal fixed. I pick it up and the say you don't need a new frame everything is fine....hmmmm. So a month later my rear end is leaking again. I call them up and the say go to your local dealer and they will do the repair free...fine no prob! So I go to the second closesest dealer and the try to run me through the ringer. " You need brakes, O2 sensors,and a frame inspection!" I said slow down champ I have no check engine light on, I did the 04' complete brake upgrade 18 months ago and had an inspection of the frame 2 months ago. "NO no sir let us check it" ok whatever.They call back and say you need a whole new frame done at no charge. :dry3d:Of course I'm seeing red flags all over the place! I head down there and talk to the guy and let him know I know how this stuff works and not to screw me!!! Against my better judgment I let them do it. They gave me a corolla to drive.....oh hell no I NEED a truck! So they roll out a brand new Tacoma...nice. Two months later they call me up to say we can't finish the job because I need new calipers because the bleeder valves are frozen....that will be a thousand$. WTF, so I say I will call you back. So call my mechanic buddy and price out the parts and tell them bleed them out by cracking open the lines. They tell me no way, I respond finish the job or I will flatbed it out. "Uhh uhh we will get back to you. Two weeks later the call back and say it's all done. I go pick it up No check engine light, brakes work fine, new exhaust leak,they broke my taillights (but replaced with stock ones). I reluctantly take it away because it was after hours and I had to be somewhere. I drive it around a few days later and I have a bad clunk in the rear and a popping sound in the front. I call back and they say we won't look at it until the brakes are done and you better hurry up or we won't cover it. I said make a note on my file and I WILL SEE YOU AFTER CHRISTMAS!

bachelier
12-23-2012, 05:32 AM
My 03 Tundra which I bought new has been to the dealer twice for frame recall. The first time was for the spare tire straps, replaced. Second time they spent 2 days grinding the old frame down and were about to undercoat it when they found a small, 3/16 diameter hole. Put the entire truck back together and ordered a frame. 4 weeks later I dropped the truck off. It took them 4-5 days to change the frame. Also free of charge they replaced the shocks, the A arms, couple of other small items. I paid the labor to have the brake and fuel lines replaced. Very please with the dealer their works. Truck looks and runs like new! Good for another 100,000 miles!

matttom
12-23-2012, 12:36 PM
Well heres my story.... Over the summer I took my rig into a dealer in MA because all the ones by me are thieves! They said the should do an inspection of the frame and I agreed. I had new front shocks put in and a rear axle seal fixed. I pick it up and the say you don't need a new frame everything is fine....hmmmm. So a month later my rear end is leaking again. I call them up and the say go to your local dealer and they will do the repair free...fine no prob! So I go to the second closesest dealer and the try to run me through the ringer. " You need brakes, O2 sensors,and a frame inspection!" I said slow down champ I have no check engine light on, I did the 04' complete brake upgrade 18 months ago and had an inspection of the frame 2 months ago. "NO no sir let us check it" ok whatever.They call back and say you need a whole new frame done at no charge. :dry3d:Of course I'm seeing red flags all over the place! I head down there and talk to the guy and let him know I know how this stuff works and not to screw me!!! Against my better judgment I let them do it. They gave me a corolla to drive.....oh hell no I NEED a truck! So they roll out a brand new Tacoma...nice. Two months later they call me up to say we can't finish the job because I need new calipers because the bleeder valves are frozen....that will be a thousand$. WTF, so I say I will call you back. So call my mechanic buddy and price out the parts and tell them bleed them out by cracking open the lines. They tell me no way, I respond finish the job or I will flatbed it out. "Uhh uhh we will get back to you. Two weeks later the call back and say it's all done. I go pick it up No check engine light, brakes work fine, new exhaust leak,they broke my taillights (but replaced with stock ones). I reluctantly take it away because it was after hours and I had to be somewhere. I drive it around a few days later and I have a bad clunk in the rear and a popping sound in the front. I call back and they say we won't look at it until the brakes are done and you better hurry up or we won't cover it. I said make a note on my file and I WILL SEE YOU AFTER CHRISTMAS!

Update I found the rear clunk might be my Borla exhaust reinstalled using the wrong hangers and it's hitting the frame. I also found two bolts missing from the trailer hitch!And the original reason I went there, axel leak is still leaking!!!

sg1efc
12-23-2012, 05:06 PM
Hi, first post as just bought a 2004 Tundra TRD access cab, 4x4. Love the truck but a bit confused about the frame rust issue as I had thought that it was contained to the 2000-03 models. I contacted my dealer today and provided my vin and they advise there is no rust recall for anything after '03 except some '08s. I'm in Canada if that matters. Can anyone clarify if they are looking at 2004s or providing the undercoating. A copy of a service bulletin would be helpful.

Thanks


Go here for the USA site and select your truck’s details from the drop-down boxes:
Search for a Recall | Safercar.gov | NHTSA (http://www-odi.nhtsa.dot.gov/cars/problems/recalls/recallsearch.cfm)

And here for the Canadian site:
Road Safety Recalls Database (http://wwwapps.tc.gc.ca/saf-sec-sur/7/vrdb-bdrv/search/search.aspx?lang=eng)

How does your frame look? Does it have a lot of rust?



My 03 Tundra which I bought new has been to the dealer twice for frame recall. The first time was for the spare tire straps, replaced. Second time they spent 2 days grinding the old frame down and were about to undercoat it when they found a small, 3/16 diameter hole. Put the entire truck back together and ordered a frame. 4 weeks later I dropped the truck off. It took them 4-5 days to change the frame. Also free of charge they replaced the shocks, the A arms, couple of other small items. I paid the labor to have the brake and fuel lines replaced. Very please with the dealer their works. Truck looks and runs like new! Good for another 100,000 miles!

Wow, that’s cool. :) With service like that, don’t forget to post the name of that dealer to give them credit for doing great work. :)



Update I found the rear clunk might be my Borla exhaust reinstalled using the wrong hangers and it's hitting the frame. I also found two bolts missing from the trailer hitch!And the original reason I went there, axel leak is still leaking!!!

That sucks... :( We all need to take our trucks to Bachelier’s dealer! :)

Did you take before & after pictures? Investing in a decent digital camera and taking before & after pictures can really help. :)

outdoors
12-24-2012, 06:28 PM
Thanks, nothing showing on the frames for 2004. Mine is a little rustier than I would prefer however nothing appears serious. I will undercoat it on my own I guess.

sg1efc
12-24-2012, 08:36 PM
Thanks, nothing showing on the frames for 2004. Mine is a little rustier than I would prefer however nothing appears serious. I will undercoat it on my own I guess.

Take some before and after pictures of your frame and also hold on to the receipt for the undercoating you have put on. If in the future Toyota does have a recall on the 2004's, they may pay you back for already having the undercoating you will do yourself. :)

kaosv1
12-31-2012, 06:39 AM
I said I would post back after having some time with the truck. I ended up back at he dealer for a short in my electrical system turn on headlights my backup camera would come on my turn signals would go bonkers. It took me awhile to notice because I rarely drive it at night.

I let my wife use it and she said the lights were acting up.

Short was in my pin connector on the trailor hitch. No biggie, Besides that and a scratched cap the truck is flawless. Started a little weird after the timing belts were done but the computer seems to have sorted that out , starts perfect now.
I ordered rear springs to raise the rear a little from wheelers but lousy weather is preventing that from happening now.
Very happy overall , w/new frame. Hellwig again came through bigtime with all new hardware to mount my rear bar for -FREE- thanks hellwig! He also two day shipped at their expense.

I hate hearing about them not taking beds off because my frame was BAD under the bed. I wish I took pics of the frame after they took it off , but didn't think too. It was rusted in spots nobody would find without taking the bed off.
My dealer tried to get extra cash out of me too , new rear housings and whatnot sway bar end links jacked up. So , you have to let them know you aren't playing. I had the rear end sand blasted and believe me its more than save-able it looks new painted up. Mostly light surface rust and my old undercoating coming off , not rust through as they told me.

sg1efc
12-31-2012, 07:49 AM
Very happy overall , w/new frame. Hellwig again came through bigtime with all new hardware to mount my rear bar for -FREE- thanks hellwig! He also two day shipped at their expense.

I hate hearing about them not taking beds off because my frame was BAD under the bed. I wish I took pics of the frame after they took it off , but didn't think too. It was rusted in spots nobody would find without taking the bed off.
My dealer tried to get extra cash out of me too , new rear housings and whatnot sway bar end links jacked up. So , you have to let them know you aren't playing.

Glad you made out well Kaosv1. So I understand, when the dealer tried to get extra cash out of you, were those repairs necessary? If so, did the dealer end up paying for them? Or you did not have those repairs done...?

Thanks for the update and Happy New Year to everyone! :)

shatto
12-31-2012, 11:10 AM
Go here for the USA site and select your truck’s details from the drop-down boxes:
Search for a Recall | Safercar.gov | NHTSA (http://www-odi.nhtsa.dot.gov/cars/problems/recalls/recallsearch.cfm)

And here for the Canadian site:
Road Safety Recalls Database (http://wwwapps.tc.gc.ca/saf-sec-sur/7/vrdb-bdrv/search/search.aspx?lang=eng)

How does your frame look? Does it have a lot of rust?




Wow, that’s cool. :) With service like that, don’t forget to post the name of that dealer to give them credit for doing great work. :)




That sucks... :( We all need to take our trucks to Bachelier’s dealer! :)

Did you take before & after pictures? Investing in a decent digital camera and taking before & after pictures can really help. :)
I just used the link to look up my '06 Tundra and, outside of some label upgrades (whoopie!) and the long since replaced ball joints, nothing. Nada. Zilch.
Well, y'all know......California is different.

GT100V6
12-31-2012, 03:30 PM
Have been leafing through entire post, and I am sorry to hear about the problems you've been having. I purchased my '01 Tundra a/c 4x4 the Friday after Thanksgiving 2011. Found it on the local Craigs List at a local Toyota dealership. Looked good in the pic and the best part of all truck only had 50k on the odom! Got there to look and drive and salesman said I could look but dont drive. Frame was too rusted and not safe to drive. I was first to enquire about truck so he said he would contact me as soon as frame, fuel tank, fuel lines, brake lines were replaced. Said ok and left it at that. Dealer called 3weeks later and said come take a look. Looked,drove it home and kept for 24hr and put it up on a friends lift (mechanic at another Toy dealer after hours). he said ok and I drove it home for keeps Fri 12/20/11. Havent had a speck of trouble,i've put 7300 miles on it since! Love the truck! There is still rust on other stuff underneath the axles concern me most. Anyway the Toyota dealer has been around as long as I can remember and i was treated well (IMO). Hope I get many trouble free miles. As this Tundra replaced a '95 T100 w/288k that I bought used in '00 w/174k. Same dealer, with, if you recall another recall......head gasket! Hmmmmm seems there is a pattern of poor quality yet good service,ie standing behind ther product! Big fixes that didnt cost me a dime! The trucks only require wear and tear items. I love'em!

sg1efc
01-05-2013, 01:11 PM
I just used the link to look up my '06 Tundra and, outside of some label upgrades (whoopie!) and the long since replaced ball joints, nothing. Nada. Zilch.
Well, y'all know......California is different.


That's good news Shatto. :)


Have been leafing through entire post, and I am sorry to hear about the problems you've been having. I purchased my '01 Tundra a/c 4x4 the Friday after Thanksgiving 2011. Found it on the local Craigs List at a local Toyota dealership. Looked good in the pic and the best part of all truck only had 50k on the odom! Got there to look and drive and salesman said I could look but dont drive. Frame was too rusted and not safe to drive. I was first to enquire about truck so he said he would contact me as soon as frame, fuel tank, fuel lines, brake lines were replaced. Said ok and left it at that. Dealer called 3weeks later and said come take a look. Looked,drove it home and kept for 24hr and put it up on a friends lift (mechanic at another Toy dealer after hours). he said ok and I drove it home for keeps Fri 12/20/11. Havent had a speck of trouble,i've put 7300 miles on it since! Love the truck! There is still rust on other stuff underneath the axles concern me most. Anyway the Toyota dealer has been around as long as I can remember and i was treated well (IMO). Hope I get many trouble free miles. As this Tundra replaced a '95 T100 w/288k that I bought used in '00 w/174k. Same dealer, with, if you recall another recall......head gasket! Hmmmmm seems there is a pattern of poor quality yet good service,ie standing behind ther product! Big fixes that didnt cost me a dime! The trucks only require wear and tear items. I love'em!

That's cool GT100V6, best wishes with it. :)


Just received an email about a Toyota promotion:


Toyota grants one fan’s wish on the big day.

Want a chance to be seen during the biggest sporting event of the year? On February 3, 2013, your wish might come true.

All you need to do is post a photo of yourself to Instagram or Twitter with hashtag #wishgranted between January 2 and January 12 for the chance to appear in Toyota’s commercial for the big game.


Think Toyota will let me show my rusty 2000 Tundra frame in their commercial? :rolleyes: :D

BraneDead
01-09-2013, 08:45 AM
I crawled under my truck today, hoping to find the magic 10mm hole that will replace my frame, when I found a missing piece of subframe under my truck. The first pic is the passenger side, which is missing a ~1.5" piece of subframe, compared to the second pic which shows the "intact" (albeit barely) drivers side version of the same piece of subframe. Does anyone know if the missing piece in the first pic consitutes a hole?

8959789598

Just an upate...
I took the truck to the dealer for one last inspection before the end of the year, and they failed the frame because of that spot in the first pic. New frame is on order. The only loaner the dealer could offer was a Chevy Equinox, so I took it for now. What a strange little vehicle this is! Unfortunately, I need a truck, and can't be without one for several weeks. Does anyone know what Toyota's official stance is in these situations? If I demand a truck, will they give me one, or am I stuck with this station wagon in disquise?

sg1efc
01-10-2013, 07:40 AM
Just an upate...
I took the truck to the dealer for one last inspection before the end of the year, and they failed the frame because of that spot in the first pic. New frame is on order. The only loaner the dealer could offer was a Chevy Equinox, so I took it for now. What a strange little vehicle this is! Unfortunately, I need a truck, and can't be without one for several weeks. Does anyone know what Toyota's official stance is in these situations? If I demand a truck, will they give me one, or am I stuck with this station wagon in disquise?

That is great they are going to replace your frame. :) Not sure, but if you really need a truck, it can't hurt to press them to loan you one, especially if you need it for work. If they can't, then ask them to pay you for your lost wages. That might get their attention. :)

tundra3400
01-10-2013, 07:54 AM
Just an upate...
I took the truck to the dealer for one last inspection before the end of the year, and they failed the frame because of that spot in the first pic. New frame is on order. The only loaner the dealer could offer was a Chevy Equinox, so I took it for now. What a strange little vehicle this is! Unfortunately, I need a truck, and can't be without one for several weeks. Does anyone know what Toyota's official stance is in these situations? If I demand a truck, will they give me one, or am I stuck with this station wagon in disquise?


we had three frame jobs at work and the first one rolled out yesterday and the old frame was laying outside and there were no rust through holes like i had but it was in really bad shape. most of the metal was really thin and stretched looking. i think toyota is changing the requirements of what a new frames needs.

sg1efc
01-10-2013, 08:12 AM
we had three frame jobs at work and the first one rolled out yesterday and the old frame was laying outside and there were no rust through holes like i had but it was in really bad shape. most of the metal was really thin and stretched looking. i think toyota is changing the requirements of what a new frames needs.

Thanks Tundra3400 for this update. Yes, it would not be surprising if Toyota does change their policy, especially if they are smart and realize that just because a frame does not have an 8mm or 10 mm size perforation through it, doesn't mean it is safe. :rolleyes:

The thing that makes you think is: Why now are they changing the policy? Because "someone's" frame failed and something bad happened? :sad3d:

tundra3400
01-11-2013, 06:53 AM
Thanks Tundra3400 for this update. Yes, it would not be surprising if Toyota does change their policy, especially if they are smart and realize that just because a frame does not have an 8mm or 10 mm size perforation through it, doesn't mean it is safe. :rolleyes:

The thing that makes you think is: Why now are they changing the policy? Because "someone's" frame failed and something bad happened? :sad3d:

That's could be true that something happened and Toyota is trying to prevent it from happening again.

Cur
01-15-2013, 06:26 AM
So finally heard back from Nashua Toyota on what their tech recommends replacing.These prices are parts only... he said labor was free.He said that the tech strongly recommends replacing the entire rack and pinion assembly along with all hoses and lines. Quoted price $1500.He also said that the front axle shafts seals / boots are cracked and leaking, complete fix price of $500.Said I needed shocks... $800 installed, and a new cat & cat pipe, $2000 to replace from the header back.Shocks and exhaust I told him to skip, as those prices seem ridiculous (seeing I can get Bilstien HD's for half the parts price he listed, and I'd never buy an OEM cat), but how do those numbers line up for steering / front boots / seals? I looked

kaosv1
01-15-2013, 07:00 AM
So finally heard back from Nashua Toyota on what their tech recommends replacing.These prices are parts only... he said labor was free.He said that the tech strongly recommends replacing the entire rack and pinion assembly along with all hoses and lines. Quoted price $1500.He also said that the front axle shafts seals / boots are cracked and leaking, complete fix price of $500.Said I needed shocks... $800 installed, and a new cat & cat pipe, $2000 to replace from the header back.Shocks and exhaust I told him to skip, as those prices seem ridiculous (seeing I can get Bilstien HD's for half the parts price he listed, and I'd never buy an OEM cat), but how do those numbers line up for steering / front boots / seals? I looked

Ouch -

rande
01-15-2013, 08:03 AM
So finally heard back from Nashua Toyota on what their tech recommends replacing.These prices are parts only... he said labor was free.He said that the tech strongly recommends replacing the entire rack and pinion assembly along with all hoses and lines. Quoted price $1500.He also said that the front axle shafts seals / boots are cracked and leaking, complete fix price of $500.Said I needed shocks... $800 installed, and a new cat & cat pipe, $2000 to replace from the header back.Shocks and exhaust I told him to skip, as those prices seem ridiculous (seeing I can get Bilstien HD's for half the parts price he listed, and I'd never buy an OEM cat), but how do those numbers line up for steering / front boots / seals? I looked
I had my frame replaced last summer and they also recommended the steering rack be replaced at about $1200. I told them no then bought the Toyota part online for about $600 and installed it myself. It was an easy install. Since they had removed the original from the frame once the bolts were easy to remove. Nothing was rusted in place anymore. I took the original off, made sure all the rod ends lined up correctly with the new parts, and bolted everything in place. I could have same a couple hundred more if I had went with aftermarket parts.

Cur
01-15-2013, 11:59 AM
Yeah I'm making sure they print out a list of everything they charge me for / replace, so I can look up online and see how much I paid, versus what I could have gotten it for discount. I'll have to factor in "free labor" / installation but as long as they don't gouge me too bad, I'm not going to ***** (too loudly). ;)

cmichtrd
01-15-2013, 07:03 PM
So finally heard back from Nashua Toyota on what their tech recommends replacing.These prices are parts only... he said labor was free.He said that the tech strongly recommends replacing the entire rack and pinion assembly along with all hoses and lines. Quoted price $1500.He also said that the front axle shafts seals / boots are cracked and leaking, complete fix price of $500.Said I needed shocks... $800 installed, and a new cat & cat pipe, $2000 to replace from the header back.Shocks and exhaust I told him to skip, as those prices seem ridiculous (seeing I can get Bilstien HD's for half the parts price he listed, and I'd never buy an OEM cat), but how do those numbers line up for steering / front boots / seals? I looked
If they aren't charging you labor, will they let you provide the steering rack? I was told by my Technician after my frame replacement that the front shocks rarely need to be replaced because of the coil springs. If you do the rack yourself make sure that you do a search for the diy. Clock Spring (Ribbon Cable) in the steering column can break if proper procedures aren't followed.

Cur
01-17-2013, 08:09 AM
I had them do the steering rack and front axle boot repairs. Truck drives like a dream now, except that my exhaust was so rusted out that when they put it back together some holes opened up and now I gotta replace a couple pipes... one of them being a rotted out cat pipe. Have some questions on this and will make a new thread however.

jack mccarthy
01-17-2013, 08:38 AM
I had them do the steering rack and front axle boot repairs. Truck drives like a dream now, except that my exhaust was so rusted out that when they put it back together some holes opened up and now I gotta replace a couple pipes... one of them being a rotted out cat pipe. Have some questions on this and will make a new thread however.

Bring it by one of the Lou's Custom Exhaust shops and get a quote. I'd recommend going with stainless steel if you plan to keep the truck and drive it regularly instead of aluminized steel. You may or may not have to supply them with a bung to mount the downstream O2 sensor. If they do have them, they'll only be regular steel. You'd have to buy a $20 stainless steel one if you plan to keep it all stainless.

If it's only a small section of the pipe with the holes, they should be able to fix it pretty easily, especially if it's just a straight pipe where they don't have to make custom bends.

Cur
01-21-2013, 10:34 AM
Bring it by one of the Lou's Custom Exhaust shops and get a quote. I'd recommend going with stainless steel if you plan to keep the truck and drive it regularly instead of aluminized steel. You may or may not have to supply them with a bung to mount the downstream O2 sensor. If they do have them, they'll only be regular steel. You'd have to buy a $20 stainless steel one if you plan to keep it all stainless.

If it's only a small section of the pipe with the holes, they should be able to fix it pretty easily, especially if it's just a straight pipe where they don't have to make custom bends.

The North Reading shop is about 5 minutes from where I work, I'll swing by there. Thanks for the tip!

2000ToyTun
02-13-2013, 06:53 PM
If this is the conversation you guys were referencing, then be careful when the word RECALL is used. It seems like some confusion on the part of the service representative since anything called a recall is for the life of the vehicle, which is currently for the crossmember in the back. The frame rust is a service campaign and NOT a recall. It may be true that they plan to extend it, but there's nothing documenting it for now.

It's 2000-2003 for the service campaign, here's a copy of the letter...

Hello Jack - I am having a bit of an issue right now w/a RI Toyota dealer and my frame recall. They basically went through the process, ordered the frame, received it and was about to dismantle my 2000 Tundra, then stopped because they claim the 'recall' has expired (more like the limited service campaign). I swore I received something that took this into 2013, yet now cannot locate it. By any chance, can you share your experience/copy of letter so I can try to get them to continue with the new frame?
They even walked me through the parts removed, damaged, etc and demonstrated some pretty severe perforation in the front 1/3rd of the frame. Walkin' on shells, for the frame clearly has issues, nothing a CRC coating or even partial repair would resolve.
Thanks!
Tim

Stone_Blue
02-13-2013, 08:37 PM
If the process was started, frame ordered, and especially if you signed anything before 12/31/12, then they should be obligated to do the replacement....If you didnt sign anything before then, you may be SOL.

jack mccarthy
02-13-2013, 08:58 PM
Hello Jack - I am having a bit of an issue right now w/a RI Toyota dealer and my frame recall. They basically went through the process, ordered the frame, received it and was about to dismantle my 2000 Tundra, then stopped because they claim the 'recall' has expired (more like the limited service campaign). I swore I received something that took this into 2013, yet now cannot locate it. By any chance, can you share your experience/copy of letter so I can try to get them to continue with the new frame?
They even walked me through the parts removed, damaged, etc and demonstrated some pretty severe perforation in the front 1/3rd of the frame. Walkin' on shells, for the frame clearly has issues, nothing a CRC coating or even partial repair would resolve.
Thanks!
Tim

Truthfully Tim, I've got nothing for you. I haven't received an extension letter; most likely since I got the CRC undercoating done a week before the end of the year to complete the work for me. The letter was specific that the work was to be completed by the end of the year and I confirmed it with Toyota corporate. I was actually surprised to hear that some people were still getting the work completed after it was started even if it began before December 31st. I thought Toyota woudn't pay out until the job was complete and finished by years end, so I'm at a loss for words.

I would try corporate and see if they can extend it for you otherwise, you might have to find a lawyer to assist you since you're clearly driving an unsafe frame that may not even pass inspection and they've obviously implemented the "campaign" to help avoid the possibility of a future recall if someone got hurt due to a injury caused by a weakened/broken frame.

2000ToyTun
02-13-2013, 10:00 PM
Thanks. I am working with Corp, have a case # and the fun starts! I kick myself five ways 'till Tuesday to not have gotten this thing in by 12/31, I was under the impression that this was covered 15 yrs from production and that if Toyota had a failed frame and a stated recall for said issue, they would make it right. Dealer was confused as well as evidenced by their ordering of the frame and starting the whole process.

Stone_Blue
02-14-2013, 08:15 AM
Unfortunately, the 15yr warranty extension was only for the 95.5-00 Tacomas, NOT the Tundras. I gotta figure Toyota musta lost between $2 billion and $4 billion dollars on THAT recall ALONE. They probably didnt want to go thru that again, so they probably put a much shorter time limit on the Tundra SSC.

Like I said, if they had you sign anything before 12/31, push that. If not, just do the best you can.

BraneDead
02-19-2013, 03:26 PM
Just an upate...
I took the truck to the dealer for one last inspection before the end of the year, and they failed the frame because of that spot in the first pic. New frame is on order. The only loaner the dealer could offer was a Chevy Equinox, so I took it for now. What a strange little vehicle this is! Unfortunately, I need a truck, and can't be without one for several weeks. Does anyone know what Toyota's official stance is in these situations? If I demand a truck, will they give me one, or am I stuck with this station wagon in disquise?

Okay, so my dealership finished the frame replacement at the end of January, everything seemed great. All new frame, lower control arms, fuel lines, etc. Then a few days ago, I crawled under my truck and notice a dreaded broken leaf spring. On top of that, I also noticed that the nuts securing the U-bolts are still the original rusty nuts, even though they were supposed to be replaced according to the procedure manual. This tells me that the dealer unbolted the leaf springs from the frame, and moved the entire diff assemblt, leafs attached, to the new frame. Now my dealer is telling me that the leaf springs will not be covered under the recall. Does this sound legit? My feeling is most of my front suspension was broken and replaced, so why not the rear? ... especially since they obviously took a shorcut on reinstalling that part.

kaosv1
02-20-2013, 05:45 AM
2-4 billion? Whoa....

My dealer told me they moved on to Tundra's sister truck, Sequoia , same frames.

jack mccarthy
02-20-2013, 06:00 AM
I'm surprised they haven't moved up to the 04-06 frames yet. I haven't heard that the frames were constructed different.

Branedead, your dealer should be responsible for covering the broken leaf spring. You should definitely complain to the customer relations representative at the dealership and bring it up with corporate if they're not helpful.

Stone_Blue
02-20-2013, 06:30 AM
I've heard a lot of 01-04 Tacoma owners complaining about their frames also....Not sure if they ever got anything done about theirs.

Yeah, Toyota took a BIG hit on the 1st gen Tacos. There were 875,000 Tacos possibly affected by the frame issue. I guess Toyota decided it would actually be cheaper to buy back any failed vehicle, rather than to replace the frames. There was no replacement option, either you sold the vehicle back to Toyota, or you got nothing.

So, Toyota considers 20 cold weather states out of the 50. Figure if sales across the states were even, then 20 states would equal 40% of all sales of the 875,000, or 350,000 vehicles.
Figure if just half of those 350k vehicles in cold weather states were bought back, at a lowball estimate of $10k, (I got $12.6k for my 99, and it would have been $14.5k if I had turned it in when the recall first came out), thats 175,000 vehicles x $10k, or $1,750,000 (1 3/4 billion dollars)....Then figure all the administrative fees, the labor for the inspections, legal fees, then the cost of having EVERY Taco shipped to one or a few locations around the country for scrapping (I had heard they all went to somewhere in the upper Midwest)....

Yeah, easily $2 Billion dollars or more for that ONE recall....
I wouldnt be surprised if the Tundra frame replacements didnt cost another $1 billion or close...They charge around $4500 just for a Tundra frame alone, plus another few hundred or more for the parts kits (non-reusable parts and hardware) that is SUPPOSED to be replaced with the frame...then paying the dealerships, what, 40hrs of labor for the replacement at dealership rates of $100/hr, theres another $4000....So close to $9k-$10k for each Tundra frame replacement?....

So yeah, I gotta say, even though lots of people seem to have problems getting their frames done, or the quality of the replacement, (most of which I think is due to the individual dealerships raping consumers), AND the fact that Toyota is just covering its butt from litigation, I think they HAVE stepped up and backed up their products pretty darn good. (I mean, can you imagine any of the Big 3 buying back vehicles at 1.5 times excellent KBB, or doing complete, free frame replacements on 15yr old trucks for RUST???....HA!!..Never happen...)

Whether they can continue to do so, after such big losses in the past several years remains to be seen, I think...

kaosv1
02-20-2013, 07:08 AM
Yeah you are probably correct on costs its just hard to fathom mentally. Toyota got money for your truck for parts and scrap count on it. I'm quite sure not 12.6k but surely a few G's. The engines and plenty of other parts are salvagable. Some offset costs for sure.

Big 3 have the same issues. I've looked under a few big 3 trucks older models all are rust buckets. They would send you a gas card for 50.00 , once you use it , they would declare that final compensation.:D

The dealers are making plenty on these recalls also by replacing parts that are NOT part of the recall. I had work done , why not , its only labor costs the truck at 10-11yrs old needed shocks anyway and new sway bar end links and sway bar bushings also had my e-brake cable freed up. Timing belts done , new water pump etc... Cost me another 700. total.

The cost to Toyota is huge mostly trying to fix their reliability reputation , but worth it to them obviously. I remember reading yrs back they had 30b for R&D and a huge new facility for that purpose alone. Toyota is a wealthy company. Not sure where they stand today but sales are really good again #1 iirc.

BraneDead
02-20-2013, 07:11 AM
I'm surprised they haven't moved up to the 04-06 frames yet. I haven't heard that the frames were constructed different.

Branedead, your dealer should be responsible for covering the broken leaf spring. You should definitely complain to the customer relations representative at the dealership and bring it up with corporate if they're not helpful.

Thanks, that's what I was thinking. If they had seen the broken leaf before it left the dealership, they would have replaced it for sure. Problem is, I took it home and then noticed it a couple days later. I have an open case with Toyota corporate, should hear from them today. Meanwhile, I'm in another loaner because the dealer wasn't sure what they wanted to do when I brought the truck back. Today is the last day they are funding the loaner, so I guess I will pickup my truck, refuse any additional work til I hear from corporate, and IF they went ahead and replaced those 8 nuts that they skipped the first time (and I assume they did), I'm going to demand paperwork showing that they completed the recall work today (after the truck was initially picked up). Am I missing anything?

Stone_Blue
02-20-2013, 09:09 AM
Toyota got money for your truck for parts and scrap count on it. I'm quite sure not 12.6k but surely a few G's. The engines and plenty of other parts are salvagable. Some offset costs for sure.

You are correct, but I doubt a few G's per vehicle, even with high steel prices. And, no, nothing is salvaged (or supposed to be), except for raw materials. I think that was one reason why Toyota went with only one (possibly a few more) scrapyards. NONE of the parts from the bought back Tacos are/were supposed to be re-sold. EVERY one of them is/was supposed to be sent to the crusher, COMPLETE.
I'm guessing the reasoning was, they want to get these trucks off the roads....Flooding the used-parts market with replacement parts, would only prolong more of these trucks staying on the roads.
But then, that also means Toyota might make more money on OEM parts for the remaining trucks. But then again, if people have less choices to get cheap replacement parts and arent willing to spend the $$ Toyota wants for parts, they will be more likely to scrap their remaining Taco....
So, yes, you are correct, basically a win-win for Toyota (other than the hit to their reputation), and yeah, I'm sure they have been able to recoup SOME costs, but I'm sure not NEARLY enough to cover the costs of that recall.

BraneDead
02-20-2013, 03:50 PM
Talked to Toyota Coporate. I spoke with Nicole, explained that the procedures for installation were not followed, and that my springs were damaged as a result. She called the dealership, dealership told her that they did assremble this truck correctly, no matter what I said, or what pictures I had. Then she told me that they had to side with the dealer and Toyota would not support my claim any further. WTF.

sg1efc
02-20-2013, 05:06 PM
Talked to Toyota Coporate. I spoke with Nicole, explained that the procedures for installation were not followed, and that my springs were damaged as a result. She called the dealership, dealership told her that they did assremble this truck correctly, no matter what I said, or what pictures I had. Then she told me that they had to side with the dealer and Toyota would not support my claim any further. WTF.

You can contact the Better Business Bureau, NHTSA and the Maryland Consumer Protection Division at these links to file complaints if Toyota will not help resolve safety issues:

United States and Canada BBB Consumer and Business Reviews, Reports, Ratings, Complaints and Accredited Business Listings (http://www.bbb.org)

https://www-odi.nhtsa.dot.gov/ivoq/

Maryland Attorney General - Consumer Protection Division (http://www.oag.state.md.us/Consumer/)

stepside03
02-21-2013, 06:20 PM
got my truck back from dealer today, finally! they ran into a few problems while fixing recall. so I drop my truck off last Thursday, Monday was a holiday I knew they wouldn't be working on it till Tuesday. Tuesday evening I get a call to come pick up my truck (its raining) I get there and I am told I shouldn't have been called because the frame was painted and needed 24 hours to dry before driving. the rain had stopped at this point and the mechanic said if I went straight home it would be fine I would just need to let the truck sit a day. I'm driving home and my sister who dropped me off is behind me, she calls me to inform me my bed light aren't working! I turn around go back to the dealer tell them that, they "hook up" the lights... I drive off again I get another call, whenever I turn my blinker on both turn signals flash and I can see this on my dash, AND my brake lights aren't working at all! turn around and go back. I keep my cool and tell them ill come get it tomorrow, they said they would call when its ready. I get a call the next day saying it should be done in a day! WHAT!? then finally I get a pick up call telling me that a wire was cut and was shorting out! I don't plan to go back to that dealer....

sg1efc
02-21-2013, 06:40 PM
Shame you had those problems Stepside03. Can look on the bright side which is they could have made worse problems for your truck somehow, but I know that won't make you or anyone else feel much better. :(

Btw, good thing your sister was driving behind you. So there is that bright side. :)

2000ToyTun
02-21-2013, 08:19 PM
Hello all - update to my 2000 Tundra Frame, Toyota agreed to do it, coming along nicely with a few things added:

3" Cat-back exhaust, New resonator & pipe
New CV Axles
Stainless Shorty headers
New Steering rack/Hi pressure line/Steering pump
New K&N CAI
New Sway bar end links (AC Delco's, should have used Downy's), new bushings (urethane w/fittings)
5100 Bilsteins, adjustable up front

Only problem nw is the 5100's - whether cranked up to full +2.5" (see driver's side) or at lowest setting (passenger), the ball joint is bumping into the springs on both sides. Tech at the dealer is concerned, hasn't seen this in the 20+ frame replacements he has completed. This picture is with the engine/tranny mounted, nothing sitting on jacks.

I did confirm correct part number on base of the front shocks. Do I have a problem? Don't want to trash those new CV axles. Pitchures attached-
Driver's side they cranked to full +2.5", (view from front of truck, then shot from rear looking forward):
9419294193

Passenger side is set at stock height: (view from front, and view from rear)
9419494195

Stone_Blue
02-21-2013, 09:34 PM
Ask the tech if the coil springs are indexed on the strut per the diagram in the Factory Service/Repair Manual....
Also, supposedly the only cause for the spindle to hit the coils is due to needing an alignment. (Thanx Remmy! :tu:)
Do a search here for "DJ's alignment specs"...See if the tech will do an alignment to those specs.

2000ToyTun
02-21-2013, 10:17 PM
very cool, I'll circle back to the Toyota Tech. THANK YOU!

2000ToyTun
02-28-2013, 09:17 PM
Update: My 2000 Tundra is pretty much done, the 5100's ended up not being a problem at all one the body was reinstalled and the alignment was brought into spec (thank you Stone Blue, Remmy & DJ!). While I still need to drive it, the truck sits pretty level now at the 2" setting up front. Final settlement of the add-on's pending, Taco rental going back.
Overall, I have to say the dealer treated me very well. While a pile of add-on's, timing mishaps (didn't test the 4WD problem and parking brake problem before tearing it down) and labor charges that seem to be for things that come off anyway (Front Axles come off, Steering rack comes off, yet they charged labor to replace both, etc). I figured it was the one and only chance to get some crtical things done, and all the threads seem pretty consistent on what folks needed to tackle, so the final list of what I bit the bullet on includes:

5100 Bilstein's all around (old shocks had 150k miles on them)
Shorty headers, new resonator/y-pipe, 3" exhaust w/stainless muffler
XFR case actuator bad, so installed a used XFR case w/49k miles (vs. paying $1,700 for an actuator)
NGK Copper Plugs
K&N Cold Air Intake
New Front Axles; New Front Sway Bar links and bushings
New rear drums/shoes and e-brake "bell cranks"
New Steering rack, hi pressure line (line alone was $350 after-market!)
Timing belt/Water pump; Serpentine belt
Class IV Reese Hitch


This truck better drive itself at this point. Hopefully I'll see MPG's go up a little as long as I drive it 'easy'. When I get steady work again (if ever!), I'd like to install an upgraded front brake kit, and get an airlift for the rear. . so far the rear springs appear pretty good.

jack mccarthy
03-01-2013, 11:26 AM
Update: My 2000 Tundra is pretty much done, the 5100's ended up not being a problem at all one the body was reinstalled and the alignment was brought into spec (thank you Stone Blue, Remmy & DJ!). While I still need to drive it, the truck sits pretty level now at the 2" setting up front. Final settlement of the add-on's pending, Taco rental going back.
Overall, I have to say the dealer treated me very well. While a pile of add-on's, timing mishaps (didn't test the 4WD problem and parking brake problem before tearing it down) and labor charges that seem to be for things that come off anyway (Front Axles come off, Steering rack comes off, yet they charged labor to replace both, etc). I figured it was the one and only chance to get some crtical things done, and all the threads seem pretty consistent on what folks needed to tackle, so the final list of what I bit the bullet on includes:

5100 Bilstein's all around (old shocks had 150k miles on them)
Shorty headers, new resonator/y-pipe, 3" exhaust w/stainless muffler
XFR case actuator bad, so installed a used XFR case w/49k miles (vs. paying $1,700 for an actuator)
NGK Copper Plugs
K&N Cold Air Intake
New Front Axles; New Front Sway Bar links and bushings
New rear drums/shoes and e-brake "bell cranks"
New Steering rack, hi pressure line (line alone was $350 after-market!)
Timing belt/Water pump; Serpentine belt
Class IV Reese Hitch


This truck better drive itself at this point. Hopefully I'll see MPG's go up a little as long as I drive it 'easy'. When I get steady work again (if ever!), I'd like to install an upgraded front brake kit, and get an airlift for the rear. . so far the rear springs appear pretty good.

So what was wrong with the front axles and WHY did you need to pay for sway bar links? Were they broken beforehand? Hopefully the labor cost on the headers wasn't too much.

tundra3400
03-01-2013, 03:25 PM
So what was wrong with the front axles and WHY did you need to pay for sway bar links? Were they broken beforehand? Hopefully the labor cost on the headers wasn't too much.

they made me pay for the sway bar links, the new steering yoke and bumpstops. its a crime what they do to you.

jack mccarthy
03-01-2013, 03:46 PM
they made me pay for the sway bar links, the new steering yoke and bumpstops. its a crime what they do to you.

I would've complained to corporate if I were you. They make enough money doing the job in 1/4-1/2 the time they're allowed, they can at the very least pay to replace what they broke. If corporate was unwilling to help, I would've made them torque all the bolts correctly since they're obligated to do so.

tundra3400
03-03-2013, 01:55 PM
I would've complained to corporate if I were you. They make enough money doing the job in 1/4-1/2 the time they're allowed, they can at the very least pay to replace what they broke. If corporate was unwilling to help, I would've made them torque all the bolts correctly since they're obligated to do so.

yes i was fighting like hell with toyota corp and they kept stone walling me and i havent had the time to keep at them right now.

stclair
07-30-2013, 11:52 AM
Hi guys-So, I took my 2002 Tundra in for an oil change today, and asked if there was some kind of a frame recall or something(I've only had it about a year, and bought it from another dealer). So they check there records, and in no tome at all I'm leaving my truck for a couple of days minimum to have the bed removed frame checked and treated. If it has rust, they'll let me know and it might be replaced. I'm not really up to speed on this recall or what to expect. Any advice? Thanks!-Colin

bschroeder27
07-30-2013, 11:55 AM
This thread has 132 pages of conversation about the recall! Most people have all the stages of what they went through during the process! Read up on this thread..

sg1efc
07-30-2013, 12:00 PM
This thread has 132 pages of conversation about the recall! Most people have all the stages of what they went through during the process! Read up on this thread..

Yep, just read all the posts in this thread & you'll know more than a lot of the Toyota dealers themselves, LoL. My advice is to take Lots of pictures of your Entire underneath of your truck Before you take it in for the rust inspection/treatment. The dealer I took mine to did what I think is a lousy job. :(

stclair
07-30-2013, 12:00 PM
This thread has 132 pages of conversation about the recall! Most people have all the stages of what they went through during the process! Read up on this thread..

Working on that..thanks Figured I might be able to get the cliff notes as well. Seems lots of folks with all kinds of experiences. Also, I guess the recall was expanded/extended. Not sure if there are changes. Thanks! P.S. love the blacked out grill, trim, and badges. Plasti-dip? Looking to do the same thing.

stclair
07-30-2013, 12:04 PM
Yep, just read all the posts in this thread & you'll know more than a lot of the Toyota dealers themselves, LoL. My advice is to take Lots of pictures of your Entire underneath of your truck Before you take it in for the rust inspection/treatment. The dealer I took mine to did what I think is a lousy job. :(

Right, I was not expecting to leave it...so no pictures. Totally unexpected. Now I'm driving a Camry loaner car. Already a bit upset, because the first thing I did when I bought the truck was have the bed Line-X'd. They'll damage that taking the bed off. I wish I'd known, would have taken those pictures.

bschroeder27
07-30-2013, 12:05 PM
P.S. love the blacked out grill, trim, and badges. Plasti-dip? Looking to do the same thing.

Grill I purchased on eBay.. Badges, trim and bumpers I sanded down and sprayed them all. I originally did grill as well but it didn't hold up well to highway driving.

sg1efc
07-30-2013, 12:14 PM
Right, I was not expecting to leave it...so no pictures. Totally unexpected. Now I'm driving a Camry loaner car. Already a bit upset, because the first thing I did when I bought the truck was have the bed Line-X'd. They'll damage that taking the bed off. I wish I'd known, would have taken those pictures.

That's ok, as most of us learn things the hard way at least one time. LoL :) However you will see that the internet has tons of benefits, one being forums like this. For example, I had the known problem with a water leak inside the passenger compartment & these threads helped me solve it this past weekend:

http://www.tundrasolutions.com/forums/1gen-tundra/214440-03-tundra-water-leaking-inside-cab/

http://www.tundrasolutions.com/forums/1gen-tundra/224912-2004-tundra-water-leak-behind-passenger-2/

My Thanks to everyone who posted in those threads, as well as all other threads. :)

stclair
07-30-2013, 01:15 PM
Seems to be lots of good info on this thread(133 pages worth). I guess the question I'm not finding an answer to is: Is it normal for the dealer to remove your bed and treat the frame? Or, does this mean they suspect it needs repair? Just seemed to be overkill to do this right away.

jack mccarthy
07-30-2013, 01:30 PM
Seems to be lots of good info on this thread(133 pages worth). I guess the question I'm not finding an answer to is: Is it normal for the dealer to remove your bed and treat the frame? Or, does this mean they suspect it needs repair? Just seemed to be overkill to do this right away.

Since the "service campaign" to replace the frame is over for 2000-2003 (unless your crossmember is so corroded they can't put a new one in without giving you a new frame), only the recall is in effect. With that stated, they'll remove the bed and coat the rear frame underside with the CRC compound like they're supposed to if you read the recall letter. They'll also replace the gas tank straps as well and the crosmember and/or spare tire carrier if they've got a 10mm hole in them if I recall. In one of the attachments, it shows the areas of the spare tire carrier that qualify and I'm not sure if any area on the crossmember doesn't qualify from what I recall.

You also have the option of opting out of the CRC application and just replace the straps and spare tire carrier and/or crossmember if they qualify.

sg1efc
07-30-2013, 02:15 PM
Seems to be lots of good info on this thread(133 pages worth). I guess the question I'm not finding an answer to is: Is it normal for the dealer to remove your bed and treat the frame? Or, does this mean they suspect it needs repair? Just seemed to be overkill to do this right away.

Click on the link below to read the 2 actual Toyota PDF files that member Stone_Blue posted for all of us (Thanks again Stone_Blue):

http://www.tundrasolutions.com/forums/1gen-tundra/227121-frame-rust-recall-frame-integrity-test/#post1811687

Considering how important the frame is to a vehicle's safety, if anything, the application of a 'coating' with such a terrible rust problem is actually Underkill, imo. :rolleyes:

stclair
07-30-2013, 03:32 PM
Click on the link below to read the 2 actual Toyota PDF files that member Stone_Blue posted for all of us (Thanks again Stone_Blue):

http://www.tundrasolutions.com/forums/1gen-tundra/227121-frame-rust-recall-frame-integrity-test/#post1811687

Considering how important the frame is to a vehicle's safety, if anything, the application of a 'coating' with such a terrible rust problem is actually Underkill, imo. :rolleyes:

You are correct, just figured they would give it a good checking over before removing the bed. Hope mine is in good shape. Really like the truck!

sg1efc
07-30-2013, 04:26 PM
You are correct, just figured they would give it a good checking over before removing the bed. Hope mine is in good shape. Really like the truck!

From what I understand about this rusting problem, it is the result of the steel reaching an incorrect temperature and/or improper amounts of carbon added to the steel mixture. This results in the steel actually being able to rust from the inside out, instead of normal rust which usually starts on the outside of the steel and eats its way through the steel. Because of this big manufacturing flaw, the steel not only rusts from the inside of the steel itself, but also results in layers of the steel peeling away from each other, like the flaky crust on an apple strudel.

So in reality, the coating that the dealers are putting on 'may' slow down the rusting a little bit. However, it will never stop the progression of the rust, as far as I have been able to learn.

A great reason to remove the bed from the frame for inspection is because the rust can be anywhere on the frame, even in areas that can not be seen, unless the frame is removed. So it's possible to have a hole over 10mm in your frame in a location that is obscurred from view by the bed. Since the frame is tubular in shape, there are still lots of areas that the frame inspectors can not see, even with the bed removed. By the way, I do not think it is a good idea to opt-out of having the coating applied. Declining the installation of the coating may invalidate future warranty claims for this rust problem. Just my 2 cents.

fauxreal84
07-30-2013, 05:24 PM
i had my 2000 Tundra frame replaced year and half ago at 225,000 miles. took them 2 months and cost them 13,000$. they loaned a 2010 Ram 1500 which was awesome. there was so much other corrosion they replaced a bunch of other things also

stclair
07-30-2013, 06:45 PM
So they called me tonight, and said the frame looked really good and no rust. So, it will get the coating and be good for years more...I hope. I guess I'll go ahead with the Timing Belt, and Bilsteins, and who knows what else since it's not a total rust bucket. Thanks!

sg1efc
07-30-2013, 07:04 PM
So they called me tonight, and said the frame looked really good and no rust. So, it will get the coating and be good for years more...I hope. I guess I'll go ahead with the Timing Belt, and Bilsteins, and who knows what else since it's not a total rust bucket. Thanks!

That's good news stclair. Hopefully it won't be like mine which you can see in these pictures:
http://www.tundrasolutions.com/forums/attachment.php?attachmentid=90606

http://www.tundrasolutions.com/forums/attachment.php?attachmentid=90607

Tundra1Dan
08-01-2013, 02:40 PM
We just took our 2000 work Tundra in because a gas tank strap broke. they said the recall is now looking at the front of the frame and the one that is done was for the back of the frame? So anyway looks like the swaybar is only hanging by rust and holes. They are waiting to get an OK from Toyota for a new frame or to negotiate? Truck has around 700000 kms and the body is full of holes so it will be interesting to see them transplant onto a new frame.

sg1efc
08-01-2013, 03:27 PM
We just took our 2000 work Tundra in because a gas tank strap broke. they said the recall is now looking at the front of the frame and the one that is done was for the back of the frame? So anyway looks like the swaybar is only hanging by rust and holes. They are waiting to get an OK from Toyota for a new frame or to negotiate? Truck has around 700000 kms and the body is full of holes so it will be interesting to see them transplant onto a new frame.

Hi Tundra1Dan:

That's a lot of kilometers. :) I'm not sure what they mean by "they said the recall is now looking at the front of the frame and the one that is done was for the back of the frame". Looks like you might be unsure also? :confused: If you do find out more specifics, I, and I'm sure others here, would appreciate your posting about it. Also please let us know what the outcome ends up being, as they only treated my frame instead of replacing it & I'm worried about my frame &/or other parts failing on my 2000 Tundra. Thanks a lot. :)

Also, I did read that Toyota had a similar rust frame problem with Toyota Tacoma trucks in the 1990's and they would also make owners an offer to either trade in their rusted out Tacoma for another vehicle or give the owner money back for compensation. Around 1 and a half times the current value I think I read is what Toyota was giving owners of those rusted out Tacomas, at least that's what I think I remember reading.

Tundra1Dan
08-01-2013, 04:12 PM
I have not yet looked at it (work truck) . We had it in last year to look at frame and when we picked it up they said they did not have time to check it that day, so it got put off . Latter they said they were going to replace a cross member but then ordered the wrong one? Now she is saying this new? frame check is now for the front and the frame will never pass a safety. They also just changed a 03 Sequoia that is no where as bad. Will update as it unfolds

sg1efc
08-01-2013, 05:27 PM
Ok, thanks Tundra1Dan. :)

sparkz799
09-23-2013, 06:26 PM
very cool, I'll circle back to the Toyota Tech. THANK YOU!

Hey toytun... I'm in RI and I finally received a letter for my 2004 frame recall. What RI dealer did you work with? Would you recommend using them? Thanks in advance!

sg1efc
09-23-2013, 06:55 PM
Hey toytun... I'm in RI and I finally received a letter for my 2004 frame recall. What RI dealer did you work with? Would you recommend using them? Thanks in advance!

Hello Sparkz799:

Just wondering, would you please tell us a bit of details about the frame recall letter that you just received? Example, did you receive this because you contacted Toyota on your own, or they just send it to you? I was under the impression that Toyota was not sending out anymore letters and not doing anymore frame replacements, at least until a customer's frame caused big trouble, like the vehicle having damage or being in an accident due to the frame failing because of the rust?

Thank you very much for any info as I am very worried about my frame that was not replaced, it was only sprayed,

sg1efc :)

144hart
09-23-2013, 07:56 PM
Hello Sparkz799:

Just wondering, would you please tell us a bit of details about the frame recall letter that you just received? Example, did you receive this because you contacted Toyota on your own, or they just send it to you? I was under the impression that Toyota was not sending out anymore letters and not doing anymore frame replacements, at least until a customer's frame caused big trouble, like the vehicle having damage or being in an accident due to the frame failing because of the rust?

Thank you very much for any info as I am very worried about my frame that was not replaced, it was only sprayed,

sg1efc :)

Curious where you heard this... They are doing it in phases. At least the 04-06 tundra LSC that just came out.
The 00-03 frame recall is "over". It is now the BXD LSC, aka "rear cross member" if they find the crossmembers rusted out, they replace the frame.
If yours was sprayed, it's not the end of the world. There were quite a lot of them that we're in good shape that were sprayed and most likely not have issues. Some may, but toyota may still replace it down the road if it does. They are doing that with the tacoma frames that were treated. If you ask me, the tundra frame was higher quality than the tacomas were...

sg1efc
09-23-2013, 08:17 PM
Curious where you heard this... They are doing it in phases. At least the 04-06 tundra LSC that just came out.
The 00-03 frame recall is "over". It is now the BXD LSC, aka "rear cross member" if they find the crossmembers rusted out, they replace the frame.
If yours was sprayed, it's not the end of the world. There were quite a lot of them that we're in good shape that were sprayed and most likely not have issues. Some may, but toyota may still replace it down the road if it does. They are doing that with the tacoma frames that were treated. If you ask me, the tundra frame was higher quality than the tacomas were...

Oh ok now I follow you. :) I did not realize/remember if I read it in the past, that Toyota was doing more than just the 00-03's. Thanks very much. :) Now I'm wondering how much further into the future Toyota will go, maybe all the way from/to 2006-2012 at some point maybe? :confused:

144hart
09-23-2013, 08:23 PM
Oh ok now I follow you. :) I did not realize/remember if I read it in the past, that Toyota was doing more than just the 00-03's. Thanks very much. :) Now I'm wondering how much further into the future Toyota will go, maybe all the way from/to 2006-2012 at some point maybe? :confused:
From what we heard from our field rep, the metal content was the same for tacomas up to beginning of 08 I think. The tundras were changed with the intro of 2nd gen.
We've done several 05&06 tacomas already, it's not a recall yet, just case by case. It will be soon though.

sg1efc
09-23-2013, 08:33 PM
From what we heard from our field rep, the metal content was the same for tacomas up to beginning of 08 I think. The tundras were changed with the intro of 2nd gen.
We've done several 05&06 tacomas already, it's not a recall yet, just case by case. It will be soon though.

Thank you very much for this info 144hart. :) This rust issue is a huge mess and really should have been corrected many years ago. Guess I'll just have to wait until parts start falling off my 2000 Tundra, in order to get a new frame. :rolleyes: :)