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Tacoma General discussion forum for the 2005 and later Toyota Tacoma.

This is a discussion thread titled "Toyota set to rectify the poor dealer experience", within the Tacoma forum, part of the Truck Forums category.

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Old 06-25-2007, 09:10 PM
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Default Toyota set to rectify the poor dealer experience
Here is some information as posted on Autoblog. The information seems similar to what some of the members posting on this forum have been saying.

Toyota set to rectify the poor dealer experience - Autoblog


And on another note Autoblog shows a picture of a Chinese tire on a Tacoma that blew!

As if poisoned pet food wasn't enough, Chinese tires failing now - Autoblog
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Old 06-25-2007, 09:45 PM
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Default Re: Toyota set to rectify the poor dealer experience
That's good news for those who cite less than satisfactory performance from, and treatment by, their dealers. I'm happy to say that although I have had limited contact with my dealership, for the most part my experiences have been good.
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Old 06-26-2007, 10:38 AM
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Default Re: Toyota set to rectify the poor dealer experience
The article mentions "JD Power". A few weeks after I bought my truck, I got a VERY Long questionaire about my "Satisfaction" with my new "vehicle". There was a brand new REAL Dollar Bill in the envelope. Since the questionaire was so long, I put it aside, with the dollar bill lying on top as a reminder, until I had more seat time with the truck so I might be better informed when I filled it out.

A couple of weeks later (It might have been a little longer) I got a card from JD Power reminding me of the importance of my filling out the form "ASAP"... or something to that effect.

I have never been a fan of JD Power because it appears to me, they will say "Nice Things" about any company that PAYS them to do so. So I pocketed the dollar bill and "chucked" the questionaire in the circular file. TacoGuy
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Old 06-26-2007, 01:52 PM
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Default Re: Toyota set to rectify the poor dealer experience
I got one of those too. I used the dollar to buy a fifth of a cup of coffee.
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Old 06-26-2007, 07:19 PM
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Default Re: Toyota set to rectify the poor dealer experience
Quote:
Originally Posted by Bravo_Echo_November View Post
I used the dollar to buy a fifth of a cup of coffee.
You spend waaaaaayy too much for coffee!!
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Old 06-26-2007, 11:34 PM
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Default Re: Toyota set to rectify the poor dealer experience
The dollar trick is not new. I receivied the same survey in July 2006.

I do hate paper. I wish I could just the questionairre out on a web page.
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Old 06-27-2007, 07:34 PM
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Default Re: Toyota set to rectify the poor dealer experience
Quote:
Originally Posted by Gary Olson View Post
The dollar trick is not new. I receivied the same survey in July 2006.

I do hate paper. I wish I could just the questionairre out on a web page.
Yeah, but then you wouldn't get that whole, crisp, U.S. dollar bill.
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