Trailer Hitch Question - Sequoia

[gnb]

Just installed a Hidden Hitch # 87780 onto my 2002 Sequoia.

After installation, noticed the hitch receiver box was slightly off plumb/slanted a few degrees. It is visible - more importantly, the offset will be magnified when my tall bike rack is installed.

Removed the hitch and carefully checked the hitch frame and receiver box- the frame appears bubble level. The problem appears to be the hitch receiver box was welded to the frame several degrees off square/plumb - thus the problem.

Pretty sure etrailer.com will be good about returning/exchanging the hitch for another.

Anyone else have this problem? Should I insist on a new hitch - or is it common for trailer hitches to not be manufactured to exacting standards??

Just want to make sure that I have a legitimate gripe before going thru the pain of sending this one back and waiting on another replacement.

Thanks - Nate

[RockyMtnRay]

Originally Posted by gnb

Just installed a Hidden Hitch # 87780 onto my 2002 Sequoia.

After installation, noticed the hitch receiver box was slightly off plumb/slanted a few degrees. It is visible - more importantly, the offset will be magnified when my tall bike rack is installed.

Removed the hitch and carefully checked the hitch frame and receiver box- the frame appears bubble level. The problem appears to be the hitch receiver box was welded to the frame several degrees off square/plumb - thus the problem.

Pretty sure etrailer.com will be good about returning/exchanging the hitch for another.

Anyone else have this problem? Should I insist on a new hitch - or is it common for trailer hitches to not be manufactured to exacting standards??

Just want to make sure that I have a legitimate gripe before going thru the pain of sending this one back and waiting on another replacement.

Thanks - Nate

The four receiver hitches I've had on various vehicles over the past 10 years have all been perfectly aligned...leastwise any misalignment wasn't visible to my fairly critical eye. I strongly recommend sending it back...if you ever choose to tow with your Sequoia and use a WDH (weight distributing hitch), the misalignment will play havoc with getting the tension correct on the WDH load bars.

[gnb]

Originally Posted by RockyMtnRay

The four receiver hitches I've had on various vehicles over the past 10 years have all been perfectly aligned...leastwise any misalignment wasn't visible to my fairly critical eye. I strongly recommend sending it back...if you ever choose to tow with your Sequoia and use a WDH (weight distributing hitch), the misalignment will play havoc with getting the tension correct on the WDH load bars.

Thanks- My thoughts exactly, but just wanted someones else's input.

I will call etrailer.com Monday and see test their customer service.

NAte