Toyota Motor Sales Earns 10 Awards in 2007 J.D. Power and Associates Vehicle Dependab

[TS Support]

Toyota Motor Sales Earns 10 Awards in 2007 J.D. Power and Associates Vehicle Dependability Study
Lexus Leads Nameplate Rankings for 13 Years in a Row

August 9, 2007 – Torrance, CA - Toyota Motor Sales (TMS), U.S.A., Inc., today placed first among all corporations and earned 10 segment awards in the 2007 J.D. Power and Associates Vehicle Dependability StudySM (VDS), more than any other manufacturer. The study tracks the number and type of problems owners have with their three-year-old vehicles. Lexus was the top nameplate for the 13th consecutive year with 145 problems per 100 vehicles (PP100). In the study, Lexus received five segment awards, Toyota earned four awards, and Scion received one award in its first year of eligibility.

"There are many studies conducted throughout the year, but VDS remains one of the most significant measures of long-term vehicle quality and reliability. Any studies that don't take into consideration the durability of a vehicle over an extended period of ownership are not true indicators of overall quality and customer satisfaction," said Jim Lentz, TMS executive vice president. "Internal studies show that dependability is consistently the top purchase reason for Toyota, Lexus and Scion buyers, and we will continue to prioritize quality as our product offerings and sales volume increase." READ MORE