Camshaft Failures in new 5.7?

[Ben99GT]

[SIZE=2] I think (hope) we would all agree that CR is independent and unbiased so to argue with these results would be a waste of time. CR is basing their reports on their own analysis of the vehicles and from surveys sent out to tens of thousands of people.

Have you ever filled out one of those CR surveys? It's laughable at best.

[Go Flames Go]

I have. Why would you say they are laughable. If you think people are skewing the results you are probably right. However, Consumer Reports, would definitely statistically analyze the results and throw out the outliers. They would also use regression to find the statistical mean of the data. This would make overall statistically bad vehicles look a little bit better as the data is put into quartiles in a bell curve; so they would get the benefit of the doubt. Consumer report, although not perfect, is a heck of a lot better than you or I sharing our one off stories. Agree?

[TMS USA]

someone needs to post engine #'s. is that possible?
i would like to know if i am in the range. my luck, mine will last until 61K, and then go.

The engines are made at our facility in Alabama. We're continuing to investigate this issue so that we may isolate any units that could still be affected, if possible. However, you should know that the camshaft problem was discovered very early in the Tundra production system and corrected immediately. We're aware of 20 vehicles that have experienced the camshaft failure and have or are in the process of replacing the engines in these units.

Although the number of affected Tundras is very small, we very much regret that even one of our trucks was manufactured with a camshaft processing flaw and certainly any inconvenience caused to our customers.

The Toyota engineering, development and manufacturing processes applied to this new truck are among the most rigorous ever for our company. Nonetheless, when unforeseen problems do pop up, the very same processes also identify them as quickly as possible so that we can implement countermeasures pronto and minimize the impact.

We're committed to building the finest automobiles and trucks on the road today and fulfilling the expectations of our customers that come with that. Hopefully this response gives you dome degree of assurance that we stand by our high quality and customer service pledges and will work tirelessly to ensure that we fulfill those for our new Tundra owners.


BTW, our Toyota Customer Experience specialists are available to answer other questions about the Tundra or any of our products for that matter. They may be reached by calling

[seadragon]

The engines are made at our facility in Alabama. We're continuing to investigate this issue so that we may isolate any units that could still be affected, if possible. However, you should know that the camshaft problem was discovered very early in the Tundra production system and corrected immediately. We're aware of 20 vehicles that have experienced the camshaft failure and have or are in the process of replacing the engines in these units.

Although the number of affected Tundras is very small, we very much regret that even one of our trucks was manufactured with a camshaft processing flaw and certainly any inconvenience caused to our customers.

The Toyota engineering, development and manufacturing processes applied to this new truck are among the most rigorous ever for our company. Nonetheless, when unforeseen problems do pop up, the very same processes also identify them as quickly as possible so that we can implement countermeasures pronto and minimize the impact.

We're committed to building the finest automobiles and trucks on the road today and fulfilling the expectations of our customers that come with that. Hopefully this response gives you dome degree of assurance that we stand by our high quality and customer service pledges and will work tirelessly to ensure that we fulfill those for our new Tundra owners.


BTW, our Toyota Customer Experience specialists are available to answer other questions about the Tundra or any of our products for that matter. They may be reached by calling

Wow! Thanks for posting this response!

[mxsjw]

Yeah, Thanks

[Lextreme]

Do you guys have any picture of the failed cam? I would love to check it out.

[TMS USA]

Wow! Thanks for posting this response!

My pleasure--BTW, contrary to what amounts to a sensationalized story appearing today in a Midwest newspaper, there is no recall for the Tundra. As posted yesterday, the camshaft failures were caused by improperly manufactured parts that were discovered very early in the initial production phase, but not before a few units were assembled and shipped--20 that we are aware of, and some of those are actually in company service, not in the hands of customers. A correction was immediately implemented, and we are working to ensure customer satisfaction and confidence in the product by those owners who did experience the failure by replacing the engine.

That's about as sensational as it gets for this story, albeit make no mistake that we are embarrassed by this incident and regret any concerns, worry, even anger experienced by those customers whose engines did fail.

Toyota conducts a very thorough investigation of production anomalies that result in any kind of product performance problem. That's underway now. Once concluded, tmsusa will be happy to report to interested members here any additional information that may be of interest to our customers and other consumers.

[tacomamafia]

Toyota conducts a very thorough investigation of production anomalies that result in any kind of product performance problem. That's underway now. Once concluded, tmsusa will be happy to report to interested members here any additional information that may be of interest to our customers and other consumers.

Thank you for posting this. Does one have any idea how long this investigation may take -- ballpark figures, as if-- a month or two, perhaps?

[Rustywrenches]

Thanks for the straight scoop from Toyota Corporate

[mainliner]

The engines are made at our facility in Alabama. We're continuing to investigate this issue so that we may isolate any units that could still be affected, if possible. However, you should know that the camshaft problem was discovered very early in the Tundra production system and corrected immediately. We're aware of 20 vehicles that have experienced the camshaft failure and have or are in the process of replacing the engines in these units.

Although the number of affected Tundras is very small, we very much regret that even one of our trucks was manufactured with a camshaft processing flaw and certainly any inconvenience caused to our customers.

The Toyota engineering, development and manufacturing processes applied to this new truck are among the most rigorous ever for our company. Nonetheless, when unforeseen problems do pop up, the very same processes also identify them as quickly as possible so that we can implement countermeasures pronto and minimize the impact.

We're committed to building the finest automobiles and trucks on the road today and fulfilling the expectations of our customers that come with that. Hopefully this response gives you dome degree of assurance that we stand by our high quality and customer service pledges and will work tirelessly to ensure that we fulfill those for our new Tundra owners.


BTW, our Toyota Customer Experience specialists are available to answer other questions about the Tundra or any of our products for that matter. They may be reached by calling

Perhaps I am mistaken, but I think some how there was more to the last sentence then what is showing up on my screen?

[AgTitan06]

^^Same here...he left out the phone number.

[tacomamafia]

FYI, Toyota Cust Exp line is 1-800-331-4331.

Bad that I have that number memorized. At least it's not from /me/ calling... XD

[s-one]

Wow! Thanks for the info Toyota.

[pupdog]

The engines are made at our facility in Alabama. We're continuing to investigate this issue so that we may isolate any units that could still be affected, if possible. However, you should know that the camshaft problem was discovered very early in the Tundra production system and corrected immediately. We're aware of 20 vehicles that have experienced the camshaft failure and have or are in the process of replacing the engines in these units.

Although the number of affected Tundras is very small, we very much regret that even one of our trucks was manufactured with a camshaft processing flaw and certainly any inconvenience caused to our customers.

The Toyota engineering, development and manufacturing processes applied to this new truck are among the most rigorous ever for our company. Nonetheless, when unforeseen problems do pop up, the very same processes also identify them as quickly as possible so that we can implement countermeasures pronto and minimize the impact.

We're committed to building the finest automobiles and trucks on the road today and fulfilling the expectations of our customers that come with that. Hopefully this response gives you dome degree of assurance that we stand by our high quality and customer service pledges and will work tirelessly to ensure that we fulfill those for our new Tundra owners.


BTW, our Toyota Customer Experience specialists are available to answer other questions about the Tundra or any of our products for that matter. They may be reached by calling

I am seriously considering buying a new Tundra with this engine and what assurances do I have if I bought one today that the engine would not have this defect?

Has the number of effected engines/trucks been identified or is it still and ongoing process?

Is Toyota selling trucks right now that still could have this issue or have the been pulled for engine replacement before getting sold?

This issue is a large and looming potential deal killer for me and I would like some kind of assurance before purchase that I would not end up with a truck that could be effected by this.

[mainliner]

I am seriously considering buying a new Tundra with this engine and what assurances do I have if I bought one today that the engine would not have this defect?

Has the number of effected engines/trucks been identified or is it still and ongoing process?

Is Toyota selling trucks right now that still could have this issue or have the been pulled for engine replacement before getting sold?

This issue is a large and looming potential deal killer for me and I would like some kind of assurance before purchase that I would not end up with a truck that could be effected by this.

So you read the post by tms and you respond to it and you can not figure the answers out for yourself?

To me it reads, 20 engines have the cam shaft problem, some of the 20 truck are being used by tms and were not sold to the public. They have corrected the problem as it appeared very early in production.

If your still confused or concerned, then perhaps you should either go with the 4.7 engine or move on to another truck.