I took ours by the dealer a couple of weeks ago and reproduced the rumble for the service manager, just so I could get documentation in case it grenades. I recieved my paper and left.
I was just going to wait for the fix, and the guy called up last week and said my new transmission and torque converter will be in today. Wife is taking it over there right now for the work.
I have to say, any of the big three would never volunteer a transmission swap without a big fight.
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2007 5.7L Tundra CrewMax 4X4 Salsa Red
Took mine in last week Thursday, and was able to duplicate the rumbe strip. The ride along tech said he felt it the first time I tried to duplicate it, and seemed uninterested in my subsequent attempts. VERY nice guy, and we talked Toyota sports cars on the way back while I kept trying to dupe it at differtent speeds. The Service Advisor wanted to keep the truck, so I had them shuttle me back home (BTW this is Toyota of Plano).
I get a call from the advisor about 4 pm that same day, and he states that they have ordered a new tranny and torque converter. It will be shipped in Friday morn, and the truck should be ready Fri afternoon. No battle to get it, but no explanation either. When pressed, he stated that this action was reccomended by the Toyota Motor Co Tech's.
Anyway, I get a call Fri about 3:30 pm and the truck is ready. I have a friend run my by later that evening (8 pm) and pick it up. No charge, which is good, but the ticket says "REMAN TRANS". No one there at that time other than the cashier to question about it, so I take my receipt and p/u the truck. I looks good, and has been washed. Anyway, I pull out and it seems ok, but my first road on the way home is the tollway (65mph). The tranny definetly shifts different, very soft compared to the orig. The eng feels different too, but I attribute this to them pulling the battery cable off, and the computer resetting. 5 min later I am on secondary roads and guess what?? I can duplicate it still!!
When I got home, I changed clothes and slid underneath with a flashlight to look at the install. Tranny 'looks' to be brand new, all the brackets are reattached and harnesses appear to be routed as from the factory.
I left a msg with my Service Advisor and he called Mon to say bring it back in.
Today is my first day off, but I am hesistant to bring it back. What new thing are they planning on finding by having the truck there? It's doing the same thing as before. I really don't like the thought of the truck being pulled apart again, as I have only owned it for 3 weeks. If it doesn't get worse, I am thinking about waiting until a 'good' fix has been identified.
BTW, my 'rumble strip' issue seems to be different than most on this forum that I have been reading. Mine occurs during light to medium acceleration btw 35 - 45 mph in 6th gear when the torque converter unlocks. This varaies between mild, to almost rattling the dash when I was towing.
I really, really love this truck, so I hope some fix can be found.
StealthZ, your experience is exactly why I want a new tranny pulled off the assembly line and installed in my truck. The dealer offered to install a reman. transmission, but I turned it down and opened up a case through the Toyota Customer Care department. Received a return call from Salvador, whom many have referenced on this site, and he offered me a complimentary 7-year 100k warranty to help restore my confidence in Toyota. I thanked him for the olive branch, but still insisted to receive a NEW tranny, especially if the trannies as of 10/1 have been fixed at the factory. He said he would do some checking and get back to me tomorrow. I bought this truck assuming 200K miles easy, so I am not comfortable with a reman. tranny even with the 100k warranty.
I specifically asked the Service Manager at my dealership who stated that it definately is a new TC and Trans. I'll see when we get the paperwork, I guess.
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2007 5.7L Tundra CrewMax 4X4 Salsa Red
I took ours by the dealer a couple of weeks ago and reproduced the rumble for the service manager, just so I could get documentation in case it grenades. I recieved my paper and left.
I was just going to wait for the fix, and the guy called up last week and said my new transmission and torque converter will be in today. Wife is taking it over there right now for the work.
I have to say, any of the big three would never volunteer a transmission swap without a big fight.
One of the big 3 just issued a tsb to have customers replace their seat covers, because the new ones "attract too much lint". Get your facts straight.
One of the big 3 just issued a tsb to have customers replace their seat covers, because the new ones "attract too much lint". Get your facts straight.
Huh, he is talking transmissions, and you quote seat covers?
What facts does he need to get straight.
I know Ford did not replace the engine in my mustang without me filing a lawsuite against them. Their stance was for me to go pound sand. After filing, they decided to take care of the defect.
Huh, he is talking transmissions, and you quote seat covers?
What facts does he need to get straight.
I know Ford did not replace the engine in my mustang without me filing a lawsuite against them. Their stance was for me to go pound sand. After filing, they decided to take care of the defect.
I know a person who had spent a good many years as a service manager for a GM dealer. Last time I saw him he was now working at the Toyota dealership. Surprised, I asked him why he changed dealerships. He replied that it was a constant nightmare with warranty issues between GM and the customers. He found the job at the Toyota dealer quite relaxing because when customers had warranty problems Toyota took care of it.
I now believe we are all being lied to..... by Toyota. I finally heard back from Salvador via voice message at my home number while I am at work. I suppose he doesn't really want to talk to me cause he knows the information he left really ticked me off.
Here goes......
I am on my second go around with tranny swap. Dealer has had my truck since Tues last week. I have been asking about new vs reman since the first tranny replacement. SM insisted that Toyota didn't have the number o trannys available yet (AKA cores) to do remanufactures. So I would definetely get a new tranny. Well, The first tranny turns out was in fact a reman. Fast forward to today. I had been insisting that Salvador(Toyota National Customer Relations) find out for certain the build date of this next transmission and confirm it was in fact brand new. He had explained on my first talk with him the same story SM gave. Reman program would have brandnew fresh units until sufficient numbers to rebuild filtered into the system.
Anyway, the message today is that the transmission I now have is indeed a reman but he says it has completely new internals and is the most up to date version available in the reman program. Only the casing is used. Well, I tell you I am not a happy camper. A brand spankin new $38k truck with a rebuilt tranny. Bull !!!!
In the mean time Salvador says, the full extended warranty is on the table but won't move forward with it until he knows I am satisfied with the repairs.
Things get worse. The dealer flattened my left rear and ordered a replacement on Tues last week for next day delivery. Tranny was finished on Friday. Monday they report the tire is due in on Tues this week. What happened to last week. Tues rolls around and Dealer says the shipment got redirected to Md. by FedEX... What?????
No word all day today until almost 5pm. I've called and left messages several times. Customer care person calls to say that my tire replacement is delayed until tomorrow because when they went to change the tire they broke the pressure sensor. New one is due in tomorrow. I think they wrecked my custom LTI 20" wheel removing the tire last week and had to order a new one. Tough to do since the LTI wheel is part of the XSP package only available in SET. New wheel shows up with out press. sensor so they have to order one to fit?
Really everyone.. Give me a sanity check. I've been without my truck for over two weeks and my trust level is at an all time low. How hard do you think it is to order a 285/55/20 BFG AT KO? Should be readily available.
End of the Story.... Good luck getting a brand new transmission. I'm betting they are all remanufactured units Toyota considers new because the internals are all new.
WOW reidsworks, I think I'd be flippin' out right about now. You seem to be getting it at all ends.... Hang in there, hopefully, sunnier days are ahead.... No matter how nice any product is, it's hard to stay faithful when you keep getting stepped on. Like I said - hang in there. Once this is all over, you will LOVE the truck.
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07 Tundra DCSB, 5.7, Blue Streak Metallic, 4X4, SR5, TRD, BU, CK, DZ, FE, HM, MG, OF, Brushed Stainless steps, sill protectors, USMC lighted hitch plug and assorted stickers and license plate brackets, rollup bed cover, Rhino Liner, Mesh Grill backing, Black Wheelskin steering wheel cover, Wade in channel vent visors, under rear seat storage, PRG mini spring pack, Proforce rear exit cat-back exhaust, aFe CAI, TRD rear sway bar, A.R.E. MX series Cap.
Guntech.... Thanks for the understanding. Sad thing is I love my Truck. It is one of a kind around here. A real looker. Even sadder, all my domestic driving friends are ragging me every day about how I should have listened and bought a GMC or Ford.
I've been a loyal Toyota only man since 1982. This is my first bump in that long road. Today, I'm feeling like I'm just digging a deeper hole. Toyota can keep the Truck they just messed up and I'll go get an 08. See.... still die hard Toyota man.
Am I stupid or what.
Just wait until you get the truck back before you give up. Believe me....I went through the back and fourth process with Acura for 2 years until I gave up and traded the car in. I'm still bitter about that and really am pissed at Acura.
Who knows, you may find this truck perfect after the fixes are done. If that is the case, Toyota did their part to make it better and gave you a free warranty. Believe me, I would love to have that warranty for free, but I am glad I haven't had a tranny issue since I bought the truck Try to do your best to keep your head up.
Indiana build 7/07.
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-Steve
2007 Toyota Tundra Crewmax Limited 5.7 2wd TRD White, Sonar, Cold kit, 20% tint, 3M Clearbra, XM Radio; N-fab Nerf Bars, Line-X, 275/70-18 Goodyear Wrangler Silent Armors
2007 Polaris Sportsman 700 EFI Best toy ever (Rear basket, front rack, hand guards, K&N filter) http://truedelta.com/ Good alternative to Consumer Reports CBTMA- Member
i knew there was a problem since the first time my dad bought his truck.. after the break in period, i took the truck to about 70mph or whenever i switch to S mode, there is a huge vibration.. at night, you can literally see the headlights bumping up and down on the freeway.. my dad recently took it to the dealership and the only answer they can provide is that "it's normal." how is a huge vibration considered "normal???"
i'm gonna tell my dad to bring the truck in again..
__________________ June 5th - 2006 Lexus IS350 Black Onyx/Sterling Interior (2GR-FSE) - 19x8.5 f 19x9.5 r Volk Racing SF-Winnings Gold w/ Polished Lip - Nitto 555 Extreme 235/35/19 f 265/30/19 r - Eibach Pro-Kit - Tanabe Medalion - Injen with MR Tech - Seibon Carbon Fiber Spoiler
I was having a bad day yesterday. Oh what a good night sleep does. To Toyota and its fine representatives.... I apologize for flaming yesterday.
SM called first thing this morning. We talked for better than 30 min. I believe him when he tells me he and Toyota are doing everything they can to make my truck right. They are very understanding of my frustration and don't seem to be holding it against me.
Wow!!!!
Won't get it back till tomorrow now. Tire press. sensor on my custom wheels is 40degree which is non standard for this area.. Mine or custom XSP package. Anyway, in stock at Toyota warehouse but can't get it here until tomorrow.
Patience......
Huh, he is talking transmissions, and you quote seat covers?
What facts does he need to get straight.
I know Ford did not replace the engine in my mustang without me filing a lawsuite against them. Their stance was for me to go pound sand. After filing, they decided to take care of the defect.
I realize transmissions and seat covers are two totally different things, that's pretty obvious. I was just pointing out that IMO the big 3 do a good job taking care of their customers, but all you here is people who probably never owned one, make claims of their crappy service. A TSB where a customer can get their seat covers changed under warranty because the new ones attract too much lint, are you kidding me? That doesn't sound like crappy service coverage to me.
I was just pointing out that IMO the big 3 do a good job taking care of their customers,
Then explain to me why GM will not re-design the injectors in the 2000- 2003 Duramax motors. They have replaced thousands of them...so much so, that they extended the warranty on the injectors from 5 years, 100K miles to 7 years, 200k miles. After 2003, no real issues with injectors...so they know how to fix it, but instead put a band aid on it (in my case...two more years as I would not hit 200K miles before the end of 7 years). FYI...injector replacement is about a $5,500 operation. I had it done under warranty at 30K miles on my 03 DMAX, and it was about due for another set at 65,000 miles when I sold it after 4.5 years of ownership. IMO, when you buy a truck that you expect to last a long time, and the manufacturer has a MAJOR problem with it, they are taking care of their customers when they fix the problem. They are putting a cost cutting band aid on it when the extend the warranty a couple of years....and then fight you tooth and nail on replacement under that extension. The prospect of a $5,000 repair bill every 30K to 40K miles was not my idea of "being taken care of".
If you would like to read about it...go to Diesel Place - Duramax Diesel Discussion Forums, and do a search in the 1st Generation DMAX forum for injector. After you read a few hundred threads by folks getting screwed over the GM, you will start to get the idea....
Call me bitter, but I did not like the way I was treated by GM....not one little bit.
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2007 5.7L Tundra CrewMax Ltd 4x4 in Radiant Red
Re: Transmission Fault Identified?
Try to do your best to keep your head up. 
Linear Mode
