I recently visited my local Toyota Dealer (Oakville Toyota) for the 32,00KM recommended maintenance and at 32,400KM was astonished to hear that I needed new rotors and pads on the front and a complete service on the rear. Reason given, "the brakes rusted due to lack of use." While the odomoter reading is low after 4 years of ownership, I have never missed a scheduled maintenance visit and I do drive the vehicle every day. All be it short distances, except during camping season when I tow a 10,000 lb travel trailer.
While performing the maintenence 3 of 4 wheel caps were broken and now need to be replaced. On the work order it states: "The wheel caps disintegrated, through no fault of the technician."
The Service Rep told me she watched the Technician "tap the wheel caps with a mallet" The President and owner told me the technician "pushes the caps off with the handle of the mallet." One of them is incorrect
Either way you would expect that after breaking the first one the technician would perhaps exercise caution and after two stop.
These caps are a compression fit and I beleive should be removed by pinching the plastic ends which hold it in place. But then what do I know.
The President of the dealership was of no help and considers it my problem and cost to replace the wheel caps at a dealer cost to me of $80.00 each.Needless to say I will not be going back to Oakville Toyota for any kind of service or future purchases.