Tell them that you will get the department of insurance involved and they will get you the SUV that you need.Thanks for the info. Talked to insurance company from both side. The other insurance company allstate admit that it was their client's fault and willing to cover the cost. Then allstate said they don't have enough money so my insurance company will have to pay some first and bill them later.
They are offering a mid-size car as a rental replacement. We don't feel safe to drive smaller size car and they said we need to out of our own pocket for a upgrade.
Does this sound right?