I have a 2002 SR5 I bought 2 years ago from the original owner in Pennsylvania. It only had 87,000 miles on it and got it for low asking price.
Truck was purchased in summer of 2015 with about 88,000 miles on it. Title and VIN searches before purchase indicated no real issues and no recalls. 101,000 thousand miles later frame is cracked on both sides under back of cab. The frame did this while being lifted to change tires.
Toyota records shows vehicle was inspected for voluntary inspection in 11/2012. report states that 77,000 miles were on the vehicle. No holes were found in frame. Frame was sprayed with the oil mix they were using to deal with the problem at the time. Gas tank straps were replaced under warranty.
So 4 years later and 24,000 miles the frame is shot. Their denial is based upon the fact that they did inspect the frame and sprayed it with oil 4 years ago.
Question: Now that I have been officially turned down by Toyota for any help with the frame on my Tundra... which federal and state (WV and PA) organizations should I lodge complaints with?
Thanks for any input!
There's supposed to be a 15 year warranty on the frame from the date of purchase after the CRC coating is applied from what I've seen people post online. Did you confirm with Toyota Corporate if there's a warranty to the CRC spray and that it starts from the date of original purchase/first use? You may be right on the hairy edge. Mine just went by 16 days ago.