Toyota Tundra Forums banner
1 - 3 of 3 Posts

· Registered
Joined
·
1 Posts
Discussion Starter · #1 ·
Just wanted to give a heads up about this vendor. I ordered an Extang Solid fold for my 14 Crewmax from them. They had the cheapest price. I was weary about buying this item online due damage in shipping but figured I would try to save 150 bucks. When the first cover arrived I questioned the part number called called them to find out their website listed 07-14 which was wrong. 14 is different. They sent me another one and this one came in all smashed up but right part number. I called again and did the on line request to return and they sent me two covers. Now I have over 2100 dollars in charges to my credit card waiting for credit. They finally credited my card back but charged me restocking fee and some other fees when it was their mistakes. You would think after all the problems they would be courteous and be sure NOT to charge me one cent more with all the headaches. Especially after calling and speaking to them directly. I was a first time customer sure to spend more too!! All I can say is don't do it! Watch out for this company and their low prices. Anyone looking to spend big on suspension, wheels, tonneau covers, what ever......be forewarned!!

FYI love my first tundra and this is my first post so I hope to report more positive things in the future!
 

· Registered
Joined
·
4,256 Posts
Sorry to see you had a bad experience. I would suggest you call autocustoms.com. They are a supporting vendor on this site so we get discounts. They probably would have price matched what you saw. Plus since they are supporting vendor here they are less likely to piss off people here when we can tell everyone about any bad experiences. I have personally bought a tonneau off them plus exhaust and a bunch of other stuff. Never had one bad experience. Give them a call. Billy is the rep for this site.
 

· Vendor
Joined
·
278 Posts
Thanks cheapskate! lsb628, sorry for all the trouble you have gone through, feel free to give me(or anyone here at AC) a call at 888-855-4621. My direct extension is 441. We would love to hear from you and take care of you for any future accessories you might be interested in. Thanks!

:hint: Make sure to mention you are from Tundra Solutions for the best pricing! ;)
 
1 - 3 of 3 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top