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This will be a long post so be patient. I wanted to wait until I knew all what the dealer would do about my problem before making this post (Rather than a guessing post). 1st off, I would like to highly recommend Hobbie Autocenter of Oroville, Ca. They have been great to me and are taking care of me very well. Here's my timeline:
April 9th: Purchased the truck of my dreams, 07 Slate CrewMax 4x4 SR5 with tow package, tow mirrors, sonar, 5.7/6-spd auto combo, etc etc. I traded in my very trusty 01 Ford F250 PSD 4x4.
April 12th: I noticed a noise and shudder the truck emitted whenever the torque convertor unlocks when accelerating (Example: Holding steady speed @ 45 MPH, slightly accelerating until torque converter unlocks then the truck shudders makes the noise before taking off). It sounded like hitting a small patch of gravel or uneven road. Sometimes it would make the sound for 3-4 seconds, other times only a second or two and it only made the noise when the t/c unlocked while accelerating. I decided to drive through the weekend, put some more miles on it and see what happens.
April 16th: The following Monday after the weekend I gave the dealer a call, made an appointment to bring her in on the 18th.
April 18th: Test drove vehicle with a Toyota technician. He acknowledged the noise however said the vehicle was too new and didn't want to take anything apart until further notice from Toyota. He told me he was going to open a case with Toyota and see what they say. Well, two days later, April 20th the service manager calls me up and says a Toyota Engineer is flying down on March 1st to take a look at my truck. They wanted me to drop it off the evening of April 30th so they could have the truck all day on the 1st.
Well, fast forward a week or so and it is now March 1st. The Toyota Engineer took a look at my truck. Nothing much was said, except that a new transmission and torque converter is on it's way. :tu:
I won't have my truck back for a few weeks
but in the mean time, they put me in a loaner 2007 Tundra Double Cab 4.7. I will update this thread when I get my truck back and see how it drives. My CrewMax is a wonderful truck, the 5.7 V8 is so smooth and powerful. I'm anxiously waiting to get it back already, I really miss it.
Updates:
May 4th: Visited the dealer and they are still waiting on the new transmission and torque converter.
My truck has only been gone for 4 days or so but it feels like an eternity. I spoke to a different service manager today, he told me there were five guys from Toyota with all sorts of fancy diagnostic equipment that nick picked on my truck for half a day before they concluded that a new tranny and t/c would cure the problem.
May 10th: Spoke to dealer today, transmission and t/c arrived this morning. I should be getting my truck back tomorrow afternoon. I can't wait!
May 11th: Looks like I'll be getting my truck back Monday instead of today.
May 15th: Got my truck back. She runs excellent! No more noises from the transmission, will put more miles on it this week and see how it performs.
April 9th: Purchased the truck of my dreams, 07 Slate CrewMax 4x4 SR5 with tow package, tow mirrors, sonar, 5.7/6-spd auto combo, etc etc. I traded in my very trusty 01 Ford F250 PSD 4x4.
April 12th: I noticed a noise and shudder the truck emitted whenever the torque convertor unlocks when accelerating (Example: Holding steady speed @ 45 MPH, slightly accelerating until torque converter unlocks then the truck shudders makes the noise before taking off). It sounded like hitting a small patch of gravel or uneven road. Sometimes it would make the sound for 3-4 seconds, other times only a second or two and it only made the noise when the t/c unlocked while accelerating. I decided to drive through the weekend, put some more miles on it and see what happens.
April 16th: The following Monday after the weekend I gave the dealer a call, made an appointment to bring her in on the 18th.
April 18th: Test drove vehicle with a Toyota technician. He acknowledged the noise however said the vehicle was too new and didn't want to take anything apart until further notice from Toyota. He told me he was going to open a case with Toyota and see what they say. Well, two days later, April 20th the service manager calls me up and says a Toyota Engineer is flying down on March 1st to take a look at my truck. They wanted me to drop it off the evening of April 30th so they could have the truck all day on the 1st.
Well, fast forward a week or so and it is now March 1st. The Toyota Engineer took a look at my truck. Nothing much was said, except that a new transmission and torque converter is on it's way. :tu:
I won't have my truck back for a few weeks
Updates:
May 4th: Visited the dealer and they are still waiting on the new transmission and torque converter.
May 10th: Spoke to dealer today, transmission and t/c arrived this morning. I should be getting my truck back tomorrow afternoon. I can't wait!
May 11th: Looks like I'll be getting my truck back Monday instead of today.
May 15th: Got my truck back. She runs excellent! No more noises from the transmission, will put more miles on it this week and see how it performs.