I dealt with Doriene Howe in the internet sales dept at Stevinson West when I got my DC. She was nice to work with, actually discussed prices over the phone and sent truck specs via email. Returned phone calls and emails promptly, but wasn't pushy. All the other dealers I tired wouldn't talk on the phone and were really pushy. Ended up only spending a couple hours at the dealership and got what I wanted at what I felt was a fair price. I guess the main thing is, I would go back if I were in the market for something.