Toyota Tundra Forums banner

1 - 17 of 17 Posts

·
Registered
Joined
·
67 Posts
Discussion Starter #1
Let me start by saying that I think I have had the worst possible experience trying to get new rims and tires put on my 2006 DC Limited 4WD. Hopefully this post will help some other people know what to possibly expect when looking to do a small lift on their trucks.

Back in October, I purchased a set of American Racing Trench 17" rims and a set of Nitto Terra Grapplers (285/70/17) to put on my truck. I ended up buying the wheels and tires from different online vendors because it saved me about $700 total over the best price in town (Indy).

I obviously knew when I bought this set up that I would have to do a leveling kit or something to fit these wheels and tires on my truck. I went to 4 Wheel Parts (I hear your boos) because I know a guy there and they have don me right on trucks in the past. Unfortunately, this is also where my nightmare begins.

Back in November 2009, I went in and ordered a Pro Comp 2.5" coil spacer leveling kit for my Tundra. They scheduled an install date of a week later. I went back to get this leveling kit installed a week later and about 15 minutes after they took my truck, the salesman comes back to me and tells me he ordered the wrong leveling kit (he ordered one for an 07-10 Tundra) and that he would have to send it back and get the right one sent to him. He ordered the kit and scheduled me a new install time the following week.

So....I cam back the following week to have the CORRECT leveling kit put on. This is where the nightmare gets worse. About 20 minutes after my truck went into the shop, the head mechanic came out and said "we have a problem". DAMN. He took me back in the shop and proceeded to tell and show me that my alignment cams (3 out of 4) were all frozen up and unusable. He was not going to be able to do an alignment so he would not be able to install the leveling kit. Since my truck is under the top level extended warranty with Toyota, he told me to take it into Toyota and have the cams replaced and then he could install the leveling kit. I drove away bummed out.

The next week I took my Tundra into my local Toyota dealership and explained to them that my alignment cams were bad and needed to be replaced. The service tech looked at me like I was crazy when I told her this. She said that cams don't typically need to be replaced until over 50,000 miles. (my Tundra has 28,000 miles). But she went ahead and got it into the shop and up on the rack. The serviceman called me back to him about 30 minutes later and proceeded to tell me that nothing was wrong with my alignment cams and showed me that he could turn and adjust them. He did an alignment and sent me out the door ($85.00 later). I drove away confused.

Needless to say, I called 4 Wheel Parts and explained to them what had just happened (in a slightly annoyed tone...I am sure). They were great and said of that was the case that they would go ahead with the install and not charge me for the alignment after the leveling kit was put on. I was happy with that response.

However....in the weeks that had passed, I had done a lot of reading on this forum and came to the decision NOT to install a coil spacer leveling kit. Instead I decided to go with adjustable Bilstein 1500's (and a differential drop). I told 4 Wheel Parts that this is what I wanted to do and they happily sent back the (correct) Prom Comp leveling kit and ordered the Bilsteins. I hung up satisfied.

About an hour later, 4 Wheel Parts calls back to tell me that the Bilsteins are on back order until mid-January. So I wait.

In mid January, I call 4 Wheel Parts to check on the status of my order....Bilsteins are now back ordered until mid-February. So I wait some more.

Finally, I get a call from 4 Wheel Parts in early February telling me that the Bilsteins are in. I set an appointment for install the next week.

So....on February 17th, I take my Tundra into 4 Wheel Parts (for the third time) to have the Bilsteins, diff drop and wheels/tires FINALLY installed. My truck had not been in the shop 15 minutes when the service tech comes out looking annoyed telling me that my alignment cams are indeed still frozen up and unusable. Me = PISSED. I immediately get on the phone with my service person at Toyota and have the 4 Wheel Parts service tech explain to her exactly what is going on. She goes and talks to her serviceman and gets back on the phone about 10 minutes later telling me me that yes my cams are probably bad and need to be replaced (i thought they were good for at least 50,000 miles???) However...then she proceeds to tell me that these parts are not covered under my warranty since they are a "wear item". Me = SUPER PISSED. Since Toyota was not going to replace these parts for free, I went ahead and had 4 Wheel Parts order the new alignment cams as they said they would install them for a minimal charge since they were already going to have my truck up on a rack. They order the parts and we schedule a new install date for Feb. 25. I drive home frustrated and out an extra $300.00

So yesterday, I get up early and head into 4 Wheel Parts to have my bilsteins, diff drop, wheels / tires and new alignment cams installed. This time they at least had my truck in the shop for about an hour before I hear the service door open and the head tech coming out. NOT GOOD! He tells me....."we got another problem". OF COURSE WE DO! When he ordered new alignment cams, he did not order new lower control arms bushings and sleeves because he was confident he could use the ones that were already on the truck. As would be my luck....he was not able to save these parts and had to break them out of the lower control arm to get them removed. Here is a picture of my lower control arm and the bushing/sleeve I am talking about





The solution....$150 more in parts and another day of my truck in the shop. Oh...and to make matters worse...my truck is "beached" with the control arms off. So I have to call a buddy to come pick me up (25 minute drive) and take me home. I (did not drive but ) rode away feeling like if I would have know all this was going to happen, I would have never bought new wheels / tires.

So...here I sit today waiting....hoping....praying that I do not get another call from 4 Wheel Parts telling me there is another problem. I just want to be able to go over there this afternoon and pick up my rig with all my new parts installed.

I will update this story later today...hopefully with new pics of my ride.

Thanks for listening to my nightmare rant.

ACC

So...now
 

·
Registered
Joined
·
756 Posts
OUCH. and not to bring more bad news but if your 4x4 you need to upgrade your cv boots or they are going to rip. I thought about doing exactly what your into but just left it alone. i put on 265/70/16 and I like it. No b.s. to deal with.Good luck I'm sure when it's done it will look sweet.
 

·
Registered
Joined
·
429 Posts
Wow. I feel your pain. It is one of the most annoying things that can possibly happen to a human. Good Luck.
 

·
Registered
Joined
·
567 Posts
OUCH. and not to bring more bad news but if your 4x4 you need to upgrade your cv boots or they are going to rip. I thought about doing exactly what your into but just left it alone. i put on 265/70/16 and I like it. No b.s. to deal with.Good luck I'm sure when it's done it will look sweet.
you don't need new cv boots just do the cv boot mod where you just put 4" hose clamps around the big end of the inner cv boots. been running my 5100's all the way up with the cv boot mod for over a year now without problems on factory cv boots. hope it all goes good for you from here on out.

Andrew
 

·
Registered
Joined
·
67 Posts
Discussion Starter #7
They did not need to remove the control arm to install the Bilsteins. They had to remove it to deal with the alignment cams and sleeves.
 

·
Premium Member
Joined
·
517 Posts
That sucks man, I kind of had the same prob with my alignment cams as all 4 were broke. My mechenic did the best he could to adjust them, as we did it after hours at the shop (knowing in the future ill have to replace them). Its pretty close as the truck drives straight and no shown tire wear and its been about 3 months since the lifts been in. Iv yet to do the hose clamp mod, but iv had my 245/75R16 winters on since the lifts been in.
 

·
Premium Member
Joined
·
11,253 Posts
So...first...what the service tech said was complete ********. These cams are destined to freeze eventually, because Toyota doesn't see fit to grease them, and they are a tight fit with just enough room to let water in and corrode everything shut. What the 4WP guys found is normal, unfortunately, and what Toyota said is just plain stupid. They are not a "wear item", they are a "not properly installed by the factory" item. Grease the new parts thoroughly before install, and it will never happen again. Regular black chassis/CV grease is sufficient, no need to get fancy, they just need a grease layer between the cams and the sleeves in the lower control arms, and of course the bolts.

If she said they should last 50K miles, I think you should be able to raise holy hell and get that dealership to replace them for you. What a bunch of crap. Mine froze a while back, and the tech was kind enough to let me know that they were frozen and that the truck could not be properly aligned until the problem was fixed. I have no idea how anyone aligned your truck with frozen cams...my guess is either the guy didn't do it right (which is common), or he just cranked away at the cams, not knowing that he was twisting the bushings in order to put them in the correct positions, which again means the guy who did the work is an idiot.

I wouldn't use that dealership again...or if you do, it's worth mentioning to the GM that he's got two people in the service bay with craniorectal insertion syndrome.

Don't feel bad, you would have had to do this eventually. Like I said, just make sure the new parts are greased, and if you're reading this and haven't greased this stuff on your own truck, go do it before your next alignment or it'll happen to your truck too :mad:.

-Sean
 

·
Registered
Joined
·
89 Posts
So...first...what the service tech said was complete ********. These cams are destined to freeze eventually, because Toyota doesn't see fit to grease them, and they are a tight fit with just enough room to let water in and corrode everything shut. What the 4WP guys found is normal, unfortunately, and what Toyota said is just plain stupid. They are not a "wear item", they are a "not properly installed by the factory" item. Grease the new parts thoroughly before install, and it will never happen again. Regular black chassis/CV grease is sufficient, no need to get fancy, they just need a grease layer between the cams and the sleeves in the lower control arms, and of course the bolts.

If she said they should last 50K miles, I think you should be able to raise holy hell and get that dealership to replace them for you. What a bunch of crap. Mine froze a while back, and the tech was kind enough to let me know that they were frozen and that the truck could not be properly aligned until the problem was fixed. I have no idea how anyone aligned your truck with frozen cams...my guess is either the guy didn't do it right (which is common), or he just cranked away at the cams, not knowing that he was twisting the bushings in order to put them in the correct positions, which again means the guy who did the work is an idiot.

I wouldn't use that dealership again...or if you do, it's worth mentioning to the GM that he's got two people in the service bay with craniorectal insertion syndrome.

Don't feel bad, you would have had to do this eventually. Like I said, just make sure the new parts are greased, and if you're reading this and haven't greased this stuff on your own truck, go do it before your next alignment or it'll happen to your truck too :mad:.

-Sean
Great...I need an alignment today. I suppose I should check everything out before some idiot at a shop messes everything up because it doesn't go smoothly for him. "I can't get this bolt to move!" "Get the 1" impact on it!" Ya that solves the problem.

To the OP: I would go chew some major a** at that dealership like Sean suggested.
 

·
Premium Member
Joined
·
11,253 Posts
Great...I need an alignment today. I suppose I should check everything out...
Oh, it's actually really easy. Just throw it on jack stands, record (on paper) and mark (with paint marker) the cam positions (all four!), then pull them apart (carefully and one at a time!--the LCA is only barely being held in place without them, by the crenelations you can see on the faces of the metal sleeves), grease, replace, and reset the cams as close as you can get them to where they started, and go get it aligned. IIRC you need a 19mm wrench and a 7/8" wrench, or something along those lines...don't quote me on that, double check on your own truck :D.

If any are stuck, let the guy know in advance so he knows what he's working with, and sort out your options for replacing the frozen part.

-S
 

·
Registered
Joined
·
89 Posts
Oh, it's actually really easy. Just throw it on jack stands, record (on paper) and mark (with paint marker) the cam positions (all four!), then pull them apart (carefully and one at a time!--the LCA is only barely being held in place without them, by the crenelations you can see on the faces of the metal sleeves), grease, replace, and reset the cams as close as you can get them to where they started, and go get it aligned. IIRC you need a 19mm wrench and a 7/8" wrench, or something along those lines...don't quote me on that, double check on your own truck :D.

If any are stuck, let the guy know in advance so he knows what he's working with, and sort out your options for replacing the frozen part.

-S
LOL I left after I posted that and got it all aligned (according to DJ's specs) and everything was fine. 55,000 miles and nothing was frozen. Would it be possible to drill and tap a hole for a zerk fitting?
 

·
Premium Member
Joined
·
11,253 Posts
LOL I left after I posted that and got it all aligned (according to DJ's specs) and everything was fine. 55,000 miles and nothing was frozen. Would it be possible to drill and tap a hole for a zerk fitting?
Not worth the effort...once you put grease in there, it's not gonna go anywhere, and it'll take a long time for corrosion to start. I wouldn't sweat it. To give an idea...I did this about five years ago, drove through two Ohio winters and three Colorado winters, and they're still fine. Maybe I'll check the parts in another five years, see how they're doing.
 

·
Registered
Joined
·
149 Posts
i had the same problem with my cams on my 01 when i lifted it last month. 2 of the 4 were froze up. i went to a junkyard and just bought a whole lower control arm and ended up using that because it was cheaper than buying just new cam bolts from the dealer. i got the new bushings from NAPA. a 2 day job ended up taking a week.
 

·
Registered
Joined
·
67 Posts
Discussion Starter #15
UPDATE:

I am happy to report that I have finally gotten my truck back from 4 Wheel Parts with everything installed and working properly. However, it did end up costing me about $500.00 extra ($300 parts / $200 labor) to get have the alignment cams, bushings and sleeves replaced. In the end, 4 Wheel Parts (Indianapolis) did a good job and due to all the problems and increased costs I encountered they even did the alignment at no charge.

So...even though it cost me $500 more than I thought it would and took 3 months longer (partly my fault for deciding to go with bilsteins instead of pro comp spacers), I LOVE the set up!!! My truck went from having pizza cutter wheels and tires to having a nice, slightly raised and aggressive stance. I am very happy with the way it rides and how she looks.

I will post pics soon....hopefully when we finally get a sunny day here in dreary Indy.

ACC
 
1 - 17 of 17 Posts
Top